Seletar Airport Hotels, Singapore

"At first we were mislead by the promo that we took advantage. We were assigned to a claustrophobic room. We immediately ask for a room change which they happily obliged to the tune of S$70. Secondly, we were startled by the housekeeping team when they suddenly barged in to our room with the intent of cleaning it where as we are still sleeping. This happened twice. Since then we have to make sure to double lock the door and speaking of door on our 4th day it took us an hour to get in our room for our well deserved rest because the door automatic lock system decides not to work for today. We have to wait for a technician to fix it and we have to wait for it while we were very tired. After that it's smooth sailing to our 7th day."

"room service lady very accommodating. room is clean and quiet. will be back next time."

"The room was small -- for two people. There were compromises like a small closet good for hanging just three articles, a towel hanger not big enough for two, etc. But it makes up for these by being in a convenient location with eateries and shops nearby, a bus stop in front of the hotel, etc. The staff are also very, very friendly and willing to help."

"The staff of the hotel is very friendly and helpful. For example, May (from housekeeping department) gave me a towel that wasn't given by default. And Yen Wei (from Reception) helped me print out some important documents related to a COVID testing conducted in Singapore. However, the internet speed is extremely slow and unstable for video chat or watching Youtube. I have to call the hotel to restart their router every day. The speed may be improved a little bit after restarting, but it's still very slow in general. But in the last two days of my stay (around early Apr, 2022), it seems that the internet is slightly more stable (not sure if anything was improved). Lastly, there may be some small, but acceptable, noise (from other guests) in the early morning. Probably, they are checking out or leaving their hotel room. "

"The sink tap was leaking. "

"Clean bedroom, speedy check-in, friendly staff! 3 pools for the kids and various F&B with complimentary shuttle service."

"the stay was good. we stayed at the Studio. It would be great if there was a washer and dryer. "

"Clean, reasonable distance to MRT station, 7 minutes walk from platform to door."

"Room got cigarette smell. "