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TROVE Johor Bahru

Photo gallery for TROVE Johor Bahru

Primary image
Outdoor pool
Flat-screen TV
In-room safe, desk, iron/ironing board, rollaway beds
In-room safe, desk, iron/ironing board, rollaway beds

Overview of TROVE Johor Bahru

TROVE Johor Bahru

4.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Jalan Dato Abdullah Tahir, Johor Bahru, Johor, 80300

Explore the area

  • Popular LocationPlaza Pelangi8 min walk
  • Popular LocationKSL City Mall16 min walk
  • Popular LocationHoliday Plaza19 min walk
  • AirportSingapore (SIN-Changi)43 min drive

Choose dates to view prices

About this area

Johor Bahru

Located in Johor Bahru, TROVE Johor Bahru is in the city centre. Johor Bahru City Square and Paradigm Mall Johor Bahru are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Zoo. Looking to enjoy an event or a game while in town? See what's happening at Singapore Turf Club or Bishan Stadium.

What's nearby

  • Plaza Pelangi - 8 min walk
  • KSL City Mall - 16 min walk
  • Holiday Plaza - 19 min walk
  • Angry Birds Activity Park Johor Bahru - 2 min drive
  • Arulmigu Sri Rajakaliamman Glass Temple - 3 min drive

Getting around

  • JB Sentral - 3 min drive
  • Kranji Station - 8 min drive
  • Changi Airport (SIN) - 43 min drive

Restaurants

  • Restaurants on site
  • Lada & Clove
  • Grab N Go

About this property

TROVE Johor Bahru

4-star Johor Bahru hotel in Central District, near KSL City Mall
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and 24-hour room service. All 283 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, free newspapers and free bottled water.
TROVE Johor Bahru offers 283 air-conditioned accommodations with laptop-compatible safes and free newspapers. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 35 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • Chinese (Mandarin)
  • English
  • Malay

Business services

  • Meeting rooms - 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between midnight and 12:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MYR 120.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.0 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 35 per person (approximately)
  • Late check-in fee: 50 per cent of room rate for check-in between midnight and 12:30 AM
  • Rollaway bed fee: MYR 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted

We should mention

Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit

Property is also known as

TROVE Johor Bahru Hotel
TROVE Hotel
TROVE Johor Bahru
TROVE Johor Bahru Hotel
TROVE Johor Bahru Johor Bahru
TROVE Johor Bahru Hotel Johor Bahru

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 117 out of 307 reviews
5 - Excellent 38%
Rating 4 - Good. 132 out of 307 reviews
4 - Good 43%
Rating 3 - Okay. 39 out of 307 reviews
3 - Okay 13%
Rating 2 - Poor. 17 out of 307 reviews
2 - Poor 6%
Rating 1 - Terrible. 2 out of 307 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3.4/5

Eco-friendliness

2/5 Poor

Travelled with partner
Liked: Staff & service
I went to check in at 12 midnight but the hotel told me that they are fully book. But I already book and have a reservation on that day . They said they have 5 customer in waiting list that also book and blame on the booking schedule . I need to wait till 1.30am den only they let me check me . They offer me free breadfast but I cannot wake up on time to enjoy . I slept at 3am . Very disappointed with Expedia and trove hotel . But the staff at the counter was great but he also cannot do anything at his end .
Stayed 1 night in May 2022

4/5 Good

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Hotel standard feels way lower after MCO, was a regular stayer back then. The room cleanliness is very poor now, toilet bowl, water machine, long hairs everywhere on the floor, may not be returning.
Stayed 1 night in Jan 2022

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Not too bad.. Not too good
Not that bad but the WIFI is terrible.
Stayed 1 night in Jan 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was not friendly and she gave me a wrong room.. breakfast not variety
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Cosy and nice stay in JB
Had put up a night in JB enroute to catch a VTL land to Singapore the next day from Larkin. Room was a nice surprise in the 19th floor .. clean and looks new. Only gripe was there were no spoons or stirrer in the room and calls to housekeeping , reception , garnered no response. Unattended. There is a Alkaline water machine in the room for easy hot / warm water . Nice . Breakfast was buffet style .. which I thought was a bit of a guard down given Omicron. Should suspend or have waiter dish it out .. spread was decent. Location is quite nice if you want to walk across to Pelangi Plaza. I chose to go down the road and had dinner at a Foodcoirt joint Medan Selera about 400m away. Higher end options for Korean and Mala , Thai available along the same street.
Lobby
Breakfast
Outside hotel
Lobby
Stayed 1 night in Dec 2021