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TROVE Johor Bahru

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Outdoor pool
Family Suite | Living area | Flat-screen TV
Executive Room | In-room safe, desk, iron/ironing board, rollaway beds
Executive Room | In-room safe, desk, iron/ironing board, rollaway beds

Overview of TROVE Johor Bahru

TROVE Johor Bahru

4.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Jalan Dato Abdullah Tahir, Johor Bahru, Johor, 80300

Explore the area

  • Popular LocationPlaza Pelangi8 min walk
  • Popular LocationHoliday Plaza2 min drive
  • Popular LocationKSL City Mall3 min drive
  • AirportSingapore (SIN-Changi)45 min drive

Room options

About this area

Johor Bahru

Located in Johor Bahru, TROVE Johor Bahru is in the city centre. Travellers who have shopping on the agenda can visit KSL City Mall and Johor Bahru City Square. Looking to enjoy an event or a game while in town? See what's happening at Singapore Turf Club or Johor Circuit.

What's nearby

  • Plaza Pelangi - 8 min walk
  • Holiday Plaza - 2 min drive
  • Angry Birds Activity Park Johor Bahru - 2 min drive
  • KSL City Mall - 3 min drive
  • Arulmigu Sri Rajakaliamman Glass Temple - 3 min drive

Getting around

  • JB Sentral - 3 min drive
  • Kranji Station - 8 min drive
  • Changi Airport (SIN) - 45 min drive

About this property

TROVE Johor Bahru

4-star hotel in the heart of Central District
Near KSL City Mall, TROVE Johor Bahru provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Be sure to enjoy a meal at Lada & Clove, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fitness centre.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a water dispenser and a 24-hour front desk
  • A porter/bellboy, a ballroom and a lift
  • Guest reviews give top marks for the first-rate property condition
Room features
All guest rooms at TROVE Johor Bahru boast thoughtful touches, such as 24-hour room service and laptop-compatible safes, in addition to amenities, such as complimentary wireless Internet access and air conditioning. Guest reviews highly rate the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 35 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Lada & Clove
  • Grab N Go

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Business services

  • Meeting rooms - 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

84% of travellers were happy with check-in
Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between midnight and 12:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 120.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.0 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 35 per person (approximately)
  • Late check-in fee: 50 per cent of room rate for check-in between midnight and 12:30 AM
  • Rollaway bed fee: MYR 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

TROVE Johor Bahru Hotel
TROVE Hotel
TROVE Johor Bahru
TROVE Johor Bahru Hotel
TROVE Johor Bahru Johor Bahru
TROVE Johor Bahru Hotel Johor Bahru

Frequently asked questions

Does TROVE Johor Bahru have a pool?

Yes, this property has an outdoor pool.

Is TROVE Johor Bahru pet-friendly?

No, pets are not allowed at this property.

How much is parking at TROVE Johor Bahru?

Self-parking is free at this property.

What time is check-in at TROVE Johor Bahru?

Check-in is from 3:00 PM - 11:30 PM. Late check-in is available from midnight to 12:30 AM for a fee of 50%.

What time is check-out at TROVE Johor Bahru?

Checkout is at noon.

Where is TROVE Johor Bahru located?

Located in Central District, this hotel is within 1 mi (2 km) of Plaza Pelangi and KSL City Mall. Johor Bahru City Square is 2.2 mi (3.5 km) away.

Can I cancel my reservation for free at TROVE Johor Bahru and receive a full refund?

Yes, TROVE Johor Bahru offers free cancellation on select room rates, because flexibility matters! Please refer to TROVE Johor Bahru cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 117 out of 312 reviews
5 - Excellent 38%
Rating 4 - Good. 134 out of 312 reviews
4 - Good 43%
Rating 3 - Okay. 41 out of 312 reviews
3 - Okay 13%
Rating 2 - Poor. 17 out of 312 reviews
2 - Poor 5%
Rating 1 - Terrible. 3 out of 312 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3.4/5

Eco-friendliness

4/5 Good

Verified traveller
Travelled with family
Nice hotel but let down by slow service
Service was slow and beds were not done up even at 6pm
Stayed 2 nights in Apr 2022

2/5 Poor

Johnson
Travelled with partner
Liked: Staff & service
I went to check in at 12 midnight but the hotel told me that they are fully book. But I already book and have a reservation on that day . They said they have 5 customer in waiting list that also book and blame on the booking schedule . I need to wait till 1.30am den only they let me check me . They offer me free breadfast but I cannot wake up on time to enjoy . I slept at 3am . Very disappointed with Expedia and trove hotel . But the staff at the counter was great but he also cannot do anything at his end .
Stayed 1 night in May 2022

1/5 Terrible

Nurhidayat
Stayed 1 night in Apr 2022

3/5 Okay

Choon Yong
Stayed 2 nights in Apr 2022

3/5 Okay

Verified traveller
Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed Room Experience
The water dispenser in the room was terrible, I just tried to drink one mouth and nearly vomited in the toilet for few minutes. Itโ€™s full of soil smell, it was a terrible experience. At first we are unable to open the door, in the end need ti go down to the counter and they change another room. Toilet donโ€™t have anything to put the hand soap. No hand towel and other things, all we have is only tooth brush. Curtain spoilt, room is dark. No in room slipper as well. The whole room condition is very old and all the basic in room supply is not there yet itโ€™s a 4star hotel. Quite disappointed.
Stayed 1 night in Apr 2022

4/5 Good

Kylie
Business traveller
Disliked: Cleanliness
No housekeeping on 2nd night stay.
Stayed 2 nights in Mar 2022

4/5 Good

LEE WEI
Business traveller
Liked: Staff & service
Disliked: Cleanliness
Hotel standard feels way lower after MCO, was a regular stayer back then. The room cleanliness is very poor now, toilet bowl, water machine, long hairs everywhere on the floor, may not be returning.
Stayed 1 night in Jan 2022

3/5 Okay

Sze Tong
Liked: Cleanliness, property conditions & facilities
Not too bad.. Not too good
Not that bad but the WIFI is terrible.
Stayed 1 night in Jan 2022

2/5 Poor

NUR SYAHIRAH, JOHOR BAHRU
Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was not friendly and she gave me a wrong room.. breakfast not variety
Stayed 1 night in Dec 2021

5/5 Excellent

CHEE HIAN
Liked: Cleanliness, property conditions & facilities, room comfort
Cosy and nice stay in JB
Had put up a night in JB enroute to catch a VTL land to Singapore the next day from Larkin. Room was a nice surprise in the 19th floor .. clean and looks new. Only gripe was there were no spoons or stirrer in the room and calls to housekeeping , reception , garnered no response. Unattended. There is a Alkaline water machine in the room for easy hot / warm water . Nice . Breakfast was buffet style .. which I thought was a bit of a guard down given Omicron. Should suspend or have waiter dish it out .. spread was decent. Location is quite nice if you want to walk across to Pelangi Plaza. I chose to go down the road and had dinner at a Foodcoirt joint Medan Selera about 400m away. Higher end options for Korean and Mala , Thai available along the same street.
Lobby
Breakfast
Outside hotel
Lobby
Stayed 1 night in Dec 2021