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G5 Hotel & Serviced Apartment

3.0 star property
Hotel with a 24-hour front desk, near KSL City Mall

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Photo gallery for G5 Hotel & Serviced Apartment

Restaurant
Lobby
Lobby
Interior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

1 bedroom, minibar, in-room safe, desk

Family Quadruple Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Electric kettle
Minibar
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms

1 bedroom, minibar, in-room safe, desk

Apartment, 2 Bedrooms

Highlights

Air conditioning
Full-sized fridge/freezer
LCD TV
2 bedrooms
2 bathrooms
Private bathroom
Hairdryer
Bidet
  • 65 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Triple Room

1 bedroom, minibar, in-room safe, desk

Family Triple Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Bidet
Hairdryer
Private bathroom
Electric kettle
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Triple Room

1 bedroom, minibar, in-room safe, desk

Family Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior No Window

1 bedroom, minibar, in-room safe, desk

Superior No Window

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room

1 bedroom, minibar, in-room safe, desk

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedrooms Apartment

1 bedroom, minibar, in-room safe, desk

Two Bedrooms Apartment

  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Queen Room

1 bedroom, minibar, in-room safe, desk

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
G-01, Bangunan Duta Impian, No 14, Jalan Dato Abdullah Tahir, Johor Bahru, Johor, 80050

What's nearby

  • Plaza Pelangi - 7 min walk - 0.6 km
  • KSL City Mall - 12 min walk - 1.0 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 2 min drive - 1.9 km
  • Komtar JBCC - 2 min drive - 2.3 km
  • Johor Bahru City Square - 2 min drive - 2.3 km

Getting around

  • JB Sentral - 6 min drive
  • Kranji Station - 8 min drive
  • Singapore (XSP-Seletar) - 33 min drive

Restaurants

  • ‪Banafee Village - ‬1 min walk
  • ‪Kampung Carabao Thai Restaurant - ‬1 min walk
  • ‪Warung Tomyam SA - ‬4 min walk
  • ‪Chok Dee Thai Food - ‬3 min walk
  • ‪Xiao Long Xing Jiang Hu 小龍行江湖 - ‬5 min walk

About this property

G5 Hotel & Serviced Apartment

Hotel near KSL City Mall
Located close to Komtar JBCC and Johor Bahru City Square, G5 Hotel & Serviced Apartment provides dry cleaning/laundry services and a business centre.
Other perks at this hotel include:
  • Express check-in, tour/ticket information and free newspapers
  • A 24-hour front desk, a front desk safe and luggage storage
  • Concierge services
Room features
All 64 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as safes and minibars.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 32-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Similar properties

Living area

KSL Hotel & Resort

  • Pool
  • Kids pool
  • Waterslide
  • Free WiFi
7.6 out of 10, Good, 1,003 reviews
The price is S$87
includes taxes & fees
12 Aug - 13 Aug
KSL Hotel & Resort

Property amenities

Parking and transport

  • Limited on-site parking (max 1 space per unit)

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

G5 Hotel Services Apartment Johor Bahru
G5 Hotel Services Apartment
G5 Services Apartment Johor Bahru
G5 Services Apartment
G5 & Serviced Johor Bahru
G5 Hotel Services Apartment
G5 Hotel & Serviced Apartment Hotel
G5 Hotel & Serviced Apartment Johor Bahru
G5 Hotel & Serviced Apartment Hotel Johor Bahru

Frequently asked questions

Is G5 Hotel & Serviced Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at G5 Hotel & Serviced Apartment?

Limited spots are available.

What time is check-in at G5 Hotel & Serviced Apartment?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at G5 Hotel & Serviced Apartment?

Checkout is at noon.

Where is G5 Hotel & Serviced Apartment located?

Located in Central District, this hotel is within 2 mi (3 km) of KSL City Mall, Komtar JBCC and Johor Bahru City Square. AEON Tebrau City and Night Safari are also within 9 mi (15 km).

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G5 Hotel & Serviced Apartment Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 140 reviews
Rating 8 - Good. 57 out of 140 reviews
Rating 6 - Okay. 29 out of 140 reviews
Rating 4 - Poor. 12 out of 140 reviews
Rating 2 - Terrible. 13 out of 140 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10

Staff was very helpful and got free parking
Stayed 1 night in Mar 2025

2/10

Because SG authority doesn't allow me to go to Malaysia, so I requested cancellation. But hotel rejected
Stayed 3 nights in Mar 2025

8/10

very convenient to variety of dining options.
Stayed 2 nights in Jun 2023

6/10

Average hotel nothing special , for the price you’re paying you cant complaint . Would not pay anything more than 40$ for this place.
Stayed 1 night in Dec 2024

8/10

nearby f&b options are excellent. also, foot refexology & massage services are nearby.
Stayed 1 night in Dec 2023

6/10

I recently stayed at your hotel and had an overall pleasant experience. However, I noticed a couple of issues that could use improvement. There was an unpleasant smell that occurred intermittently, which was quite off-putting. Additionally, the coffee creamer provided was unusually hard and not usable. Addressing these concerns would definitely enhance the overall guest experience. Thank you for considering this feedback.
Stayed 1 night in Apr 2025

4/10

No doubt, the staff were really warm and friendly. Check-in was easy and a breeze with collection of security deposit. However, I was truly shocked when the room type booked is what seemed to be a sub basement unit of the hotel. Superior room, a first time for me to walk out of the lobby down to a lower level. Sewage smell at the corridor, in the toilet was inevitable. Price wasn’t the lowest of Johor Bahru but I didn’t expect it. Air conditioning worked but because of the odd room layout, you barely feel the cold air from the bed. No windows, no clock, just a TV. Definitely first and the last for me.
Stayed 1 night in May 2025

8/10

Really nice room . Big comfortable beds . Good bathroom with lots of free things . Location great for food and shopping . Highly recommended
Stayed 1 night in Mar 2024

8/10

The rooms is very clean and good condition 👍
Stayed 1 night in Aug 2022

10/10

I really like the service provided as they were able to let us check-in on time. The bed is super comfy and I felt asleep really fast, even though I'm someone who have a hard time falling asleep in a new environment.
Stayed 1 night in Apr 2023

8/10

Stayed 4 nights. First of all I booked this hotel for it's proximity to many food options and good location. However, there are a few defects in the room which I like to highlight here. Firstly, the safe is not working on once I checked in, secondly the dressing table chair is dislodged and it is a safety hazard. Lastly the water basin is leaking but still manageable. Not being picky for the price paide but might be a major issue to picky travellers.
Stayed 4 nights in Dec 2024

8/10

overall is clean, furniture old, pricey compared to the condition of the room.
Stayed 1 night in Dec 2022

4/10

If you drive, make sure you ask where exactly to park your vehicle, or else they clamp even though there is no "Clamp-Zone" at all the parking lots around the vicinity.
Stayed 4 nights in Jun 2024

8/10

The stay was fine, but the hotel internet is not too reliable. I have 3 devices and only 1 device was able to log in after many failed attempts, and when it did log in the signal strength is 2 bar maximum.
Stayed 1 night in Jun 2024

10/10

been couple of times staying at this place, very near to Sg. easy to find & space for parking. staff is friendly & can speak proper English, quick check in. Room is quite spacious, air-con working well with hot shower. Bed is comfy and there are a handful of wall plugs for 3-pin adaptors. Place is consider quiet & good for a short stay. There are eatery, food courts & Lok Lok trunks just outside the hotel. Overall a good stay
Stayed 1 night in Jul 2022

10/10

Great stay kinda far walking distant to KSL about 30 min by grab is $5.There is food around door step.Nice place spacious and clean except tv by signal nothing to complain will recommend.
Stayed 1 night in Aug 2022

8/10

Hotel doesn't accept credit card as deposit. Quite a turn off for this. Luckily they are willing to accept $100RM instead of $200RM for deposit. It gets a bit noisy in the middle of the night as the area is known for its nightlife.
Stayed 1 night in Oct 2024

6/10

toilet is taller than room quite special.
Stayed 1 night in Sep 2023

8/10

There’s stain on the pillow
Stayed 1 night in Jun 2024

2/10

Bedsheet and blanket are with stain. Carpet got a red big patches. Stay just right behind receptionist which is leavel 2 and level 1 is carpark. Disappointed with overall stay.
Stayed 1 night in Jun 2024

2/10

The room is damn dirty. Never even clean the room. Yucky..
Stayed 1 night in Jun 2022

2/10

We booked this hotel by mistake and immediately called Expedia to cancel. They called the hotel and they said this is a non-refundable booking and we can not do anything! I would guess other customer services are similarly terrible.
Stayed 3 nights in Apr 2023

2/10

-room does not have wifi -room was in a very bad condition and dirty there was plaster laying around at the tables. -dining table with lots of stains. -aircon was not cold, ask for assistance hotel send ksl technician over. -hot water piping damage, as per technician they will ask Front Desk to do a room change, but this was an empty promise came back and check with Front Desk they pretend nothing can be done and they are full booked. -inform Front Desk for clean up room not done then inform us back like we own them -horrible service ever -no wifi for service apartment -does not deserve the rates of SGD 100++ a night
Stayed 2 nights in Jun 2022

6/10

Stayed 3 nights in Dec 2024

2/10

Noisy in morning, disturbing my sleeping
Stayed 1 night in Dec 2024