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Reviews of The Court Boutique Hotel

3.5 out of 5
The Court Boutique Hotel
5606 KG 628 Street, The Court, Kigali

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 31 reviews" "
Rating 8 - Good. 10 out of 31 reviews" "
Rating 6 - Okay. 1 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great little boutique hotel
Stayed 1 night in Dec 2023

8/10 Good

Jane

Stayed 3 nights in Nov 2023

8/10 Good

Adama

Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service
Nice property nearby the airport. Only problem was they didn't have a key for me to my room when I checked in (very late). They let me in, no problem, but then I didn't have my own key. There was no lift, but the staff helped with my bags.
Stayed 1 night in Oct 2023

10/10 Excellent

Lars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like staying in a home with perfect service
If you like small, personal hotels with a homey feeling, this place is ultimate
Stayed 7 nights in Aug 2023

10/10 Excellent

Temi

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints enjoyed my stay but most importantly my service!!
Stayed 9 nights in May 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, great staff
This is a tucked away hotel with a wonderful staff and nice location a few blocks from the Convention Center, a couple of blocks to a grocery store (in room refrigerator) and a couple of restaurants. I have friends who live a couple of blocks from the hotel and both said they had never even noticed it but had heard of the little coffee shop next door. The grounds are small but well-kept and beautiful. The breakfast is good – order from a small menu that changes daily. But, the staff is so accommodating that I think they would fix anything you requested if they have it. The rooms are small – at least ours was. But the a/c worked well, water was hot and they provided drinking water. This is not a deluxe five-star hotel but a good value for the price. There was some live music Friday and Saturday nights at the coffee shop next door that we thought was going to be a problem but it quit promptly at 9PM. This is our first trip to Kigali and I would check out other hotels before staying here again but I would not be disappointed if I had to stay here again. It was clean, amazing staff and comfortable (except for the totally flat pillows which I have encountered around the world.) Again, I would be OK staying here again but would check out other options as well.
Stayed 4 nights in Feb 2023

10/10 Excellent

BABATOPE

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed my time the staff were warm and welcoming and very helpful. They made my stay very pleasant. Walking distance to grocery stores and Malls. I don't like huge corporate hotels. This had to touch of home away from home.

10/10 Excellent

FRANCIS

Business traveller
Liked: Property conditions & facilities, room comfort
the stay was so good and welcoming
Stayed 7 nights in Oct 2022

10/10 Excellent

Kathlena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service, beautiful view, excellent food, fascinating birdlife, with a special surprise of live Sunday hymns drifting in from somewhere across the hills from afar. Everyone went out of their way to be helpful. Always kind. A lowkey quiet place, memorable.
Stayed 5 nights in Sep 2022

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the hotel were very nice and helpful. I recommend this hotel 5/5.
Stayed 4 nights in Jul 2022

6/10 Okay

Jonas

Stayed 3 nights in Jun 2022

2/10 Terrible

Evita

Business traveller
I booked a hotel room from 16 - 19 May but my booking was cancelled 1 day in advance. I was told that Expedia had an inventory of over 100 rooms when the hotel has less than 20 rooms. While it was already stressful and expensive to find a place to stay 1 day in advance, my issue now is that 1 month later I still did not receive the refund! I have followed up 3 times with the hotel and they haven't done anything and it is impossible to reach Expedia! PLEASE FIGURE IT OUT, and ARRANGE THE REFUND! I have tried being patient but I can't find another way to get your attention...
Stayed 3 nights in May 2022

10/10 Excellent

Ozer, essex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, beautiful and friendly staff, clean, and new ... Very good stay thank you all
Stayed 5 nights in Apr 2022

10/10 Excellent

Claire Sherry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were efficient and welcoming. Bed most comfortable and shower excellent. Hotel is located very conveniently to offices and shop. Nice walks around also.
Stayed 7 nights in Oct 2021

8/10 Good

Ndagi

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice hotel with friendly staff
Really helpful and kind staff at this hotel. There were a couple things that need to be addressed, such as working cable tv stations and locks on sliding door. The owner also stopped by to see how we were and offered a free round of drinks, which was very kind and unexpected.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location; friendly and very helpful staff. Unfortunately, since it does not have a sign, it was difficult for taxis and food delivery motos to find the property.
Stayed 8 nights in Nov 2019

10/10 Excellent

Kathleen, Newport RI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentiveness of staff is extraordinary. They go out of their way to help and are so lovely and professional. Rooms (I stayed in two on two stays) are clean and comfortable.
Stayed 1 night in Dec 2018

10/10 Excellent

Adnan, Islamabad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean. Very central to the Kaciryu area - Convention Center, Mall. There is a supermarket nearby (200 meters). Very convenient. New construction (or looks so) inside. Friendly staff
Stayed 1 night in Nov 2018
Response from Faustin on 23 Nov,2018
Thank you very much for taking the time to review and share your wonderful experience about your stay with us, we look forward to welcoming you back soon.

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place !!!
Lovely place, very clean and fresh, we had a late breakfast which was amazing. Unfortunately didn’t get to stay the night due to work, but had about 8 hrs in the hotel, very quiet clean rooms, staff very friendly and helpful. Will make s point of staying here again if I visit !
Stayed 1 night in Oct 2018

8/10 Good

kayode

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel with alot of view
i enjoyed my stay though it was short but it was a good experience.
Stayed 1 night in Aug 2018

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
My husband and I had a great stay at this hotel. It is new, well-equipped and has a wonderful view of the city. The outstanding part is the service. From the pick-up at the airport to the breakfasts each morning, we really felt taken care of. My husband accidentally messed on one of the few tops he had packed, and the hotel (free!) washed it for him. It is a small hotel with more than enough secure parking should one want a car, and we will be back when we get to Kigali again.
Stayed 5 nights in Aug 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly Exceptional
This place is truly exceptional. Nice neighborhood, Very quiet and clean. Great staff, always at your service. The proprietor is also very nice and always ready to go the extra mile to elevate your comfort and pleasure.
Stayed 1 night in Jun 2018
Response from Grace on 20 Jun,2018
Dear Daniel, thank you for your review and choosing our hotel. we're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel. Many thanks,

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
The room was clean, air conditioner worked well. The staff was very helpful, even opening the kitchen a little early on the day of my departure so that I could get some breakfast.
Response from Grace on 22 Jun,2018
Dear David, I appreciate your positive feedback about our hotel. we do take pride in catering to our guests needs the best way we can . if you're traveling to our country again don't hesitate to book with us . Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, nice, & clean
Very nice & comfortable property! Breakfast was also very good.
Stayed 7 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at The Court Boutique is absolutely wonderful! They are incredibly helpful. The hotel is new, quiet, and very pleasant.
Stayed 1 night in Jan 2018
Response from faustin on 21 Jan,2018
thank you so much!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent new hotel, perfect for a quick visit to Kigali or a business trip. Small and personable.
Stayed 5 nights in Nov 2017
Response from faustin on 14 Nov,2017
Thank you for your apreciation

8/10 Good

LAMOUSSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel !
Stayed 5 nights in Jul 2018

10/10 Excellent

Painters, Brugge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
clean rooms, nice food, helpful people. spend a great time here.
Stayed 17 nights in Nov 2017
Response from faustin on 12 Dec,2017
we really appreciate this thank you