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"There was a problem with the thermostat that made it impossible to turn on the AC. I identified the problem early in the morning and called. I was given instructions to do something I already had done. I took a video a sent it, proving the problem beyond any reasonable doubt. Yet, I had to navigate an endless texting stream telling em to try things I had already shown that I did. The property managers did this for so long that by the time the maintenance man was sent, he could not replace the...