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Extended Stay America Suites Knoxville West Hills

2.5 star property
Hotel in Knoxville with free breakfast

Choose dates to view prices

Photo gallery for Extended Stay America Suites Knoxville West Hills

Relax in this inviting space with a large bed and comfortable nightstand.
Enjoy a convenient kitchenette with a coffee maker, kettle, and selection of snacks.
Guests can park their vehicles in the secure parking area adjacent to the building.
Compact kitchen with stainless steel sink, microwave, gas stove, and refrigerator.
Relax in the spacious lobby with a comfortable sofa and armchair, surrounded by artwork and natural light.

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included
The current price is S$105
includes taxes & fees
18 Aug - 19 Aug

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Studio, 1 Queen Bed, Non Smoking

Relax in a spacious room with a large bed, two nightstands, and a window with curtains.

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Relax in a spacious room with a large bed, green accent wall, and shelf.

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
1700 Winston Rd, Knoxville, TN, 37919

What's nearby

  • West Town Mall - 4 min walk - 0.4 km
  • Turkey Creek Shopping Center - 8 min drive - 11.5 km
  • University of Tennessee - 10 min drive - 11.9 km
  • Thompson–Boling Arena - 11 min drive - 14.9 km
  • Neyland Stadium - 11 min drive - 14.9 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪King Gyros - ‬11 min walk
  • ‪The Cheesecake Factory - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Extended Stay America Suites Knoxville West Hills

Hotel near University of Tennessee
Extended Stay America Suites Knoxville West Hills provides amenities, such as free on-the-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • A lift, barbecues and coffee/tea in reception
  • Smoke-free property, a front desk safe and a vending machine
Room features
All 72 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, fridges and microwaves

Languages

English

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  • Parking included
  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1990
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Hills Hotel Knoxville West
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Hotel Extended Stay America Knoxville - West Hills Knoxville
Knoxville Extended Stay America Knoxville - West Hills Hotel
Hotel Extended Stay America Knoxville - West Hills
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Hills Hotel
Extended Stay America Hills
Extended Stay America Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville

Frequently asked questions

Is Extended Stay America Suites Knoxville West Hills pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Extended Stay America Suites Knoxville West Hills?

As of 8 Aug, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Knoxville West Hills on 17 Aug, 2025 start from S$105.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Suites Knoxville West Hills?

Self-parking is free at this property.

What time is check-in at Extended Stay America Suites Knoxville West Hills?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Extended Stay America Suites Knoxville West Hills?

Checkout is at 11 AM.

Where is Extended Stay America Suites Knoxville West Hills located?

Located in Bearden, this hotel is within a 10-minute walk of West Town Mall and Regal Downtown West. Regal Cinebarre West Town Mall and West Hills Tennis Center are also within 15 minutes.

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Extended Stay America Suites Knoxville West Hills Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 190 out of 560 reviews
Rating 8 - Good. 124 out of 560 reviews
Rating 6 - Okay. 92 out of 560 reviews
Rating 4 - Poor. 76 out of 560 reviews
Rating 2 - Terrible. 78 out of 560 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was convenient to everything.
Stayed 1 night in Jun 2025

2/10 Terrible

Jim

Filthy, dirty room. This should not be an American option. Go to India if you want something comparable.
Stayed 1 night in Aug 2025

2/10 Terrible

Silvana

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, unsafe, hair in bed, wet shower, police in building due to some issues, basement room, broken appliances, dirty overall
Stayed 1 night in Aug 2025

2/10 Terrible

Teresa

Disliked: Cleanliness, amenities, property conditions & facilities
Was not clean and unpleasant odors
Stayed 2 nights in Jun 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Dec 2024

8/10 Good

Russell

Liked: Cleanliness, amenities, property conditions & facilities
We had to switch rooms for a stain on the bed sheet and the tv didnt work. But over all very nice stay. Staff was very nice. Definitely will stay again.
Stayed 1 night in May 2025

2/10 Terrible

Penny

Liked: Staff & service
Disliked: Cleanliness, amenities
Location and my room was dirty, very poor housekeeping.
Stayed 1 night in May 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting place
Stayed 3 nights in Apr 2025

2/10 Terrible

Evan

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible smell filled the entire room and room looked like a bull ran through it
Stayed 1 night in May 2025

2/10 Terrible

Kate

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had an overwhelmingly musty smell. Cleaning was limited; it appears they changed the towels and sheets and that was about it. The floors weren’t even swept and were filthy. The bed was creaky and uncomfortable. The faucet to turn the water on was broke off and just sitting in the side of the filthy tub. When I pulled the lever to turn on the shower head, mote water came out of the faucet than the shower head. It was bad enough I even wrote to corporate. Random, small issues aren’t a big deal, but this property is clearly neglected.
Stayed 1 night in Jul 2025

2/10 Terrible

Sheena

Disliked: Staff & service, amenities, property conditions & facilities
The reservation stated hair dryers were available upon request. I requested a hair dryer but was told that they do not have hair dryers. This was a first for me. The refrigerator in the room did not open fully as the door hit the stove. The bed was not comfortable and there were dogs barking consistently.
Stayed 1 night in May 2025

2/10 Terrible

Sherri

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in ok. Went around back to go to room, open the door to the hallway and was hit with the smell of cigarettes and some pungent food smell. Supposed to be non smoking hotel. Went in room smelled like straight up cigarettes. Bathroom had mold in shower. There was no hair dryer. The furniture was old and worn out. The pillows smelled like cigarettes. The door leading out back did not have a lock so the building wasn't secure. All night long things were moved and clanked on the floor above. Couldn't sleep because of the noises. Had the leave the fan on full blast just to stay cool. Don't stay here.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

The best extended stay in Knoxville!

All staff are respectful of guest privacy while being truly available 24/7 to fulfill requests or address concerns. This extended stay does an excellent job of creating a home away from home with exceptionally kind and hard-working staff.
Stayed 5 nights in Jan 2025

2/10 Terrible

Kathryn

Disliked: Cleanliness, amenities, property conditions & facilities
I found another place to stay the second night I was in town - even without getting my money back. Dirty (horrible!), loud. Do not stay here.
Stayed 2 nights in Mar 2025

4/10 Poor

Nevaeh

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Dont be cheap and go elsewhere

Room smelled of cigarettes, clearly had not been cleaned in a few visits. Towels and bed sheets were yellow.
Stayed 1 night in Mar 2025

2/10 Terrible

bill

Disliked: Cleanliness, staff & service, property conditions & facilities
burn marks on tub, holes in walls, carpet real dirty, desk chain - arms loose, fabric torn, chair - fabric real dirty, inside lock only had two screws holding in door and those were loose,
Stayed 2 nights in Apr 2025

4/10 Poor

Kenneth

Disliked: Cleanliness, property conditions & facilities

Buggy weekend!

Room was not ready when we arrived an hour later than check in. Staff did their best to complete as quickly as possible, but the room was bug infested. Needless to say the wife was not happy!
Stayed 2 nights in Mar 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extend your stay-yes please!

The staff here is really kind and generous with their time. Couldn’t ask for a better place to call home for a short time. We were upgraded to a one bedroom apartment and it has been amazing having the space. Really a nice place with great people!
Stayed 1 night in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my short stay there.
Stayed 1 night in Mar 2024

8/10 Good

Shaun

Liked: Staff & service, property conditions & facilities

OK. Hotel

Pretty decent hotel for the price
Stayed 1 night in May 2024

6/10 Okay

Walter

Disliked: Amenities
It was close to my family .
Stayed 2 nights in Aug 2024

8/10 Good

Thomas M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and inexpensive. I stop here regularly, and have for years.
Stayed 6 nights in Jul 2024

6/10 Okay

Verified traveller

The stay wasn’t extraordinary by no means but for a weekend getaway it was good. Good location close to everything. The only bad was tv didn’t work half the time and the Linens were stained.
Stayed 3 nights in Jun 2024

6/10 Okay

April

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was fine for what I needed for a night, but the bed was hard and the pull out bed in the couch was so old, you could feel the springs in the mattress. There was nothing luxurious about this room, but it was clean.
Stayed 1 night in Nov 2024