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Reviews of Head over Hills Luxury Retreat

5 out of 5
Head over Hills Luxury Retreat
22 Glen View Drive, Coney Glen, Knysna, Western Cape

Reviews

9.8

Exceptional

Rating 10 - Excellent. 26 out of 29 reviews" "
Rating 8 - Good. 3 out of 29 reviews" "
Rating 6 - Okay. 0 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Frieda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Everything was great. The food was really fantastic. The viewpoint room is advertised on Hotels.com as having a king sized bed. The bed in that room is not a king size but much smaller. We were moved to another room with a less spectacular view but we still had a great time.
Stayed 1 night in Jan 2023

10/10 Excellent

Rhoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLEN
This is the most beautiful hotel , stunning view , friendly staff , good food who got a complimentary upgrade , will stay at Head of Heals again and again , Thank you
Stayed 1 night in Mar 2021

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Mzamo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway, amazing views and the staff is just tooo amazing.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Ocean Views in Knysna
Our room was small, but very well designed and the view was to die for. Sitting outside at night was incredible. They have larger rooms and they all have a great view. Breakfast was very good.
Stayed 4 nights in Mar 2018
Response from Martin / Owner on 21 Mar,2018
Thanks for your words and to sit outside look at the sky and listen to the ocean is the best. Very welcome back in the future.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic getaway on top of the cliffs
Fantastic views from the deck, great rooms and service. Food was very good, bit strange they have rules on having your own food or snacks though (never had that at a guest house before)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were super friendly and courteous. Would love to stay there again for longer!!!
Response from General Manager on 6 Mar,2017
We thank you for your review and we are of course very happy that you enjoyed your stay. We hope to see you again in the near future.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking
Breathtaking property and 5* + service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxury hotel, very boutique and intimate. views in real are better than the photos
Response from Therese Hansson on 10 Aug,2016
Thank you for your review. We are very happy that you are saying that the view is better than in a photo. It's hard to capture a view like this, thank you for sharing it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great, the ocean views were stunning, and we saw dolphins enjoying some play time in the afernoon. The staff and owner were very friendly and hospitable and made us feel at home from the time we arrived until we departed.
Response from Therese Hansson on 10 Aug,2016
We are very happy that we could accommodate you and make you feel at home. The dolphins always makes it very special.

8/10 Good

Joseph, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Location best feature
Peerless location not matched by the interior fittings. Included breakfast and optional dinner mediocre.
Response from General Manager on 10 Aug,2016
Thank you for your comments. We will do our best to improve on the noted areas.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A view to remember
Wonderful location, beautiful setting, and excellent service.
Response from General Manager on 10 Aug,2016
Thank you very much for your nice review.

10/10 Excellent

Bjarne

Liked: Staff & service, room comfort
Venue worth to visit
Great to be back at the beautiful venue after 6 years. However the venue needs to maintain an ever doing upgrade and maintenance aa the location and rooms - which will be torn and worn after the years. Another issue - it suits better to have fresh flowers in the restaurant - than wethered leaves and flowers, as the hotel is a 5 star boutique hotel..
Stayed 2 nights in Jan 2024
Response from Therese on 31 Jan,2024
Thank you for your feedback. We appreciate it and will look into your comments. However, we do continuously maintenance on the property and every year we do a bigger renovation. I am a bit surprised about the flower comment since we get fresh flowers delivered to us every week from a local producer. We will discuss this with our team to improve and reassure that we always try our best to live up to expectations. We hope to see you back in the near future. Thanks again.

10/10 Excellent

Frank-Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr gut gelegen und einen traumhaften Blick auf die Hafenausfahrt. Wir haben viel auf dem Balkon verbracht, um diese Aussicht zu genießen. Sehr gutes Essen, man darf bestellen, was einen anmacht und sehr freundliches Personal. Besser geht es nicht, wir kommen in jedem Fall wieder.
Stayed 3 nights in Feb 2023

10/10 Excellent

gerry

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Matthias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren im Zimmer mit Aussicht - super Terrasse mit super Ausblick- bestest Zimmer um morgens, Abends und auch tagsüber die Sonne zu genießen. In der Dusche wäre es sicher nötig das Silikon regelmäßig auszutauschen und somit gegen die Schimmelanfälligkeit durch die feuchte Luft zu verbessern.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a spectacular view. Loved every minute. Dinner under the stars. Breakfast on the terrace overviwkng the lagoon
Stayed 4 nights in Oct 2018
Response from Sue on 31 Oct,2018
Thanks so much for taking the time to write an review. Loved meeting you

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett magiskt läge, kan nog inte finnas många bättre ställen i världen.
Stayed 1 night in Sep 2018
Response from Sue on 31 Oct,2018
We loved that we could have shared our magic with you. Love to have you back again in future

10/10 Excellent

Bjarne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull and luxury place
We were not used to before to stay at that very high standard and luxury and outstanding service with the most faboulous vies. Just outstanding. Only regrets that we didnt book more than one night.
Stayed 1 night in Jan 2018
Response from Therese Hansson on 2 Feb,2018
Thank you for the wonderful feedback. We are very happy that you enjoyed your stay and hope to see you soon again.

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible place
Beautiful room with amazing views . Very Good breakfast. We could see The Waves just from our window. I Would Like to come again.
Stayed 2 nights in Sep 2017

10/10 Excellent

dremirates, Pliezhausen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bestes Cliff Top Boutique Hotel Afrikas
Nach sehr freundlichem Empfang verbrachten wir den Nachmittag auf der riesigen Terasse unserer Ein-Raum Elefanten-Suite bei kostenlosem Bier aus dem roten Design Smeg. Aussicht auf Knysna Bucht von dort ist ein highlight und eine der allerbesten ganz Afrikas. Hotelpreis sehr teuer aber ein must an der Gartenroute.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phantastischer Blick von den Knysna Heads.
Wir waren 2 Tage dort. Die Aussicht ist gigantisch. Das Personal sehr freundlich und das Restaurant sehr zu empfehlen.

8/10 Good

Axel, Mannheim

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes Hotel in Top-Aussichtslage
Atemberaubender Blick vom Zimmer aus! Sehr schönes, gepflegtes Haus, luxoriös aber lohnend!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 10 Aug,2016
Thank you for the 5 star review.

10/10 Excellent

Henrik, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppbetyg för Head over Hills Luxury Retreat
Utmärkt hotell för avkoppling med fantastisk utsikt. Mycket trevlig och gästvänlig personal. Perfekt att det finns möjlighet att få middag på hotellet
Response from General Manager on 10 Aug,2016
Vi tackar for den fina aterkopplingen och att ni uppskattade att ata middag med oss // Thank you very much for the nice review and that you appreciated having dinner with us.

10/10 Excellent

Alexandra, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekte Erholung'
Absolute Entspannung
Response from General Manager on 10 Aug,2016
Thank you very much. We are happy you enjoyed your stay.