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Overview of Keio Plaza Hotel Tokyo Premier Grand

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  • Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

    4.7/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

    4.6/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Grand - Suite with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 5
    • 1 King Bed
    More details
  • Premier Grand - Suite Family with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 5
    • 2 Single Beds
    More details
  • Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

    4.4/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

    5/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
4.6
Wonderful
Rating 5 - Excellent. 164 out of 229 reviews
5 - Excellent 72%
Rating 4 - Good. 49 out of 229 reviews
4 - Good 21%
Rating 3 - Okay. 6 out of 229 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 229 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 229 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite Hotels in Tokyo
The hotel was great. All you can eat and drink during tea time and bar time. Bar time has a variety of free alcohol for two hours. Free breakfast was delicious. The freebies are best in Tokyo. The staff are friendly and attentive. They speak English. The hotel is near many restaurants and Shinjuku station.
Stayed 2 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Big room, nice toiletries, amazing breakfast included with my stay. And I almost missed my bus to the airport (taking taxi from hotel to the airport would have been hell of expensive), but the bell service staff called the next station and told the bus to wait for me while I took the taxi to get to the next station. I would definitely stay there again for my next visit.
Stayed 5 nights in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel in great location
Stayed 1 night in Feb 2020

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Staff & service, property conditions & facilities
Staff was rude to Chinese, for example Chinese guests had to fill out a health form yet other nationalities did not. Staff did not honor a free upgrade via Expedia VIP perks. Staff didn't even allow for a last checkout and insisted we would be charged if after 11am, even though we booked the club room. Not recommended.
Stayed 6 nights in Feb 2020

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