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Overview of Keio Plaza Hotel Tokyo Premier Grand

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Premium bedding, down duvet, minibar, in-room safe
40-inch flat-screen TV with satellite channels, TV, tablet

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationTokyo Opera City Concert Hall15 min walk
    Popular LocationShinjuku Gyoen National Garden19 min walk
    Popular LocationMeiji Jingu Shrine11 min drive
    AirportTokyo (HND-Haneda)38 min drive

Choose dates to view prices

  • Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

    4.7/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsPremier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

    4.6/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsPremier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Suite with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 5
    • 1 King Bed
    More detailsPremier Grand - Suite with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Suite Family with the Club Lounge Access (breakfast, tea, and bar time)

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 5
    • 2 Single Beds
    More detailsPremier Grand - Suite Family with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

    4.4/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 5
    • 2 Queen Beds
    More detailsPremier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)
  • Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

    5/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

About this area

Tokyo

Located in Tokyo's Shinjuku neighbourhood, Keio Plaza Hotel Tokyo Premier Grand is in the city centre and near a metro station. Tokyo Opera City Concert Hall and Robot Restaurant are cultural highlights, and travellers looking to shop may want to visit Tokyo Midtown and Roppongi Hills. Travelling with kids? Make time for Shinjuku Gyoen National Garden, or head to an event or a match at Tokyo National Olympic Stadium. Guests love the hotel's convenience for public transportation: Tochomae Station is 3 minutes on foot and Nishi-shinjuku Station is 8 minutes.
Visit our Tokyo travel guide
Popular Location

What's nearby

  • Tokyo Opera City Concert Hall - 15 min walk
  • Shinjuku Gyoen National Garden - 19 min walk
  • Yoyogi Park - 9 min drive
  • Meiji Jingu Shrine - 11 min drive
  • Waseda University - 21 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 11 min walk
  • AirportTokyo (HND-Haneda) - 38 min drive

Restaurants

  • Where to eat
  • ใ‚นใƒผใƒ‘ใƒผใƒ–ใƒƒใƒ•ใ‚งใ€€ใ‚ฐใƒฉใ‚นใ‚ณใƒผใƒˆ โ€“ Buffet restaurant offering fusion cuisine. Serves breakfast, lunch and dinner daily.
  • ใƒ•ใƒฌใƒณใƒ๏ผ†ใ‚คใ‚ฟใƒชใ‚ขใƒณใ€€ใƒ‡ใƒฅใ‚ชใƒปใƒ•ใƒซใ‚ทใ‚งใƒƒใƒˆ โ€“ Restaurant offering French cuisine. Serves lunch and dinner daily.
  • ้‰„ๆฟ็„ผใ€€ใ‚„ใพใชใฟ โ€“ Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
  • ๅ’Œ้ฃŸใ€€ใ‹ใŒใ‚Š โ€“ Restaurant with a bar offering Japanese cuisine. Serves breakfast, lunch and dinner daily.

About this property

Keio Plaza Hotel Tokyo Premier Grand

Family-friendly Tokyo hotel in Shinjuku, walk to Tokyo Metropolitan Government Building
11 restaurants, 5 bars/lounges and a fitness centre are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, a free theme park shuttle and a free manager's reception. Other amenities include 3 coffee shops/cafรฉs, a 24-hour business centre and self parking. All 165 individually decorated rooms feature free WiFi and tablet computers. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, DVD players and flat-screen TVs.
Keio Plaza Hotel Tokyo Premier Grand offers 165 forms of accommodation with tablet computers and DVD players. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 40-inch Flat-screen televisions come with satellite channels and pay-per-view films. Fridges, espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 4 years old are not allowed in the swimming pool without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: JPY 1000.00 per day
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Free theme park shuttle

Food and drink

  • Free full breakfast available daily 7:00 AMโ€“11:00 AM
  • 11 restaurants and 3 coffee shops
  • 5 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Art gallery
  • Fitness centre
  • Karaoke
  • Shopping

Family friendly

  • Baby bath
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Dry cleaning service
  • DVD player
  • Free cots/infant beds
  • Free theme park shuttle
  • Corner/local shop
  • High chair
  • Laundry facilities
  • Fridge
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)
  • Renovated entire property โ€“ March 2020
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Free extra futon mattress
  • Climate control (heating)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 40-inch flat-screen TV
  • DVD player
  • Films for purchase
  • Satellite channels
  • Tablet computer

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The check-in location differs from the property location; to check in, go to Club Lounge (Main Tower - 45th floor)
If you arrive at the property after hours, you'll need to check in at an alternate location: Main Tower -3rd floor
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1000.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

One child aged 5 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Children under 4 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

Keio Plaza Hotel Premier Grand
Keio Plaza Tokyo Premier Grand
Keio Plaza Premier Grand
Keio Plaza Tokyo Premier Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel
Keio Plaza Hotel Tokyo Premier Grand Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Keio Plaza Hotel Tokyo Premier Grand and receive a full refund?
Yes, Keio Plaza Hotel Tokyo Premier Grand offers free cancellation on select room rates, because flexibility matters! Please refer to Keio Plaza Hotel Tokyo Premier Grand cancellation policy on our site for more details about any exclusions or requirements.
Is Keio Plaza Hotel Tokyo Premier Grand pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Keio Plaza Hotel Tokyo Premier Grand?
Self-parking is available for JPY 1000.00 per day.
What time is check-in at Keio Plaza Hotel Tokyo Premier Grand?
Check-in is from 3:00 PM - 5:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Keio Plaza Hotel Tokyo Premier Grand?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Does Keio Plaza Hotel Tokyo Premier Grand provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of JPY 3200 per person, one-way, applies.
Where is Keio Plaza Hotel Tokyo Premier Grand located?
This family-friendly Tokyo hotel is located in the shopping district, within a 10-minute walk of Tokyo Metropolitan Government Building and The Tokyo Metropolitan Government. Shinjuku Gyoen National Garden and Tokyo Opera City Concert Hall are also within 1 mile (2 km). Tochomae Station is only a 3-minute walk and Nishi-shinjuku Station is 8 minutes.
4.6
Wonderful
5 - Excellent
161
4 - Good
49
3 - Okay
6
2 - Poor
6
1 - Terrible
4

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Big room, nice toiletries, amazing breakfast included with my stay. And I almost missed my bus to the airport (taking taxi from hotel to the airport would have been hell of expensive), but the bell service staff called the next station and told the bus to wait for me while I took the taxi to get to the next station. I would definitely stay there again for my next visit.
Stayed 5 nights in Feb 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel in great location
Stayed 1 night in Feb 2020

1/5 Terrible

Travelled with partner
Sad face IconDisliked: Staff & service, property conditions & facilities
Staff was rude to Chinese, for example Chinese guests had to fill out a health form yet other nationalities did not. Staff did not honor a free upgrade via Expedia VIP perks. Staff didn't even allow for a last checkout and insisted we would be charged if after 11am, even though we booked the club room. Not recommended.
Stayed 6 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic from the floor to the roof and every staff member spoken with in between! The restaurants we ate at were great...no complaints at all
Stayed 2 nights in Jan 2020

5/5 Excellent

Business traveller, Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stuff, club lounge staff was amazing. Hotel room was clean overall a very enjoyable stay- would come back
Stayed 3 nights in Jan 2020

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