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Reviews

4.6 / 5Wonderful
198 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Shinjuku Gyoen National Garden
    19 min walk
  • Popular Location
    Yoyogi Park
    10 min drive
  • Popular Location
    Meiji Jingu Shrine
    10 min drive
  • Airport
    Tokyo (HND-Haneda)
    31 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Grand - Connecting Room with the Club Lounge Access (breakfast, tea, and bar time)

    Room Amenities

    • City view
    • Sleeps 6
    • 4 Single Beds
    More details
  • Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

    Room Amenities

    • City view
    • Sleeps 5
    • 2 Queen Beds
    More details
  • Run of The House - Twin

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Large Single Beds
    More details
  • Run of The House - Double

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Run of The House - Triple

    Room Amenities

    • City view
    • Sleeps 4
    • 3 Single Beds
    More details
  • Premier Grand - Run of The House, Twin

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Premier Grand - Run of The House, King

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Grand - Suite with the Club Lounge Access (breakfast, tea, and bar time)

    Room Amenities

    • City view
    • Sleeps 5
    • 1 King Bed
    More details
  • Premier Grand - Suite Family with the Club Lounge Access (breakfast, tea, and bar time)

    Room Amenities

    • City view
    • Sleeps 5
    • 2 Single Beds
    More details

About this area

Tokyo

Located in Tokyo's Shinjuku neighbourhood, Keio Plaza Hotel Tokyo Premier Grand is in the city centre and near a metro station. Tokyo Opera City Concert Hall and New National Theatre Tokyo are cultural highlights, and travellers looking to shop may want to visit Tokyo Midtown and Takeshita Street. Travelling with kids? Don't miss Shinjuku Gyoen National Garden, or check out an event or a game at Tokyo National Olympic Stadium. Our guests love the hotel's convenience for public transport: Tochomae Station is 3 minutes by foot and Nishi-shinjuku Station is 8 minutes.

Visit our Tokyo travel guide
Popular Location

What's nearby

  • Shinjuku Gyoen National Garden - 19 min walk
  • Yoyogi Park - 10 min drive
  • Meiji Jingu Shrine - 10 min drive
  • Waseda University - 18 min drive
  • Shibuya Crossing - 19 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 11 min walk
  • Tokyo (NRT-Narita Intl.) - 68 min drive

Restaurants

  • Where to eat
  • スーパーブッフェ グラスコート – Buffet restaurant offering fusion cuisine. Serves breakfast and lunch daily.
  • フレンチ&イタリアン デュオ・フルシェット – Restaurant offering French cuisine. Serves lunch and dinner daily.
  • 鉄板焼 やまなみ – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
  • 和食 かがり – Restaurant with a bar offering Japanese cuisine. Serves breakfast, lunch and dinner daily.

About this property

Keio Plaza Hotel Tokyo Premier Grand

Family-friendly Tokyo hotel in Shinjuku, walk to Tokyo Metropolitan Government Building
11 restaurants, 6 bars/lounges and a fitness centre are available at this hotel. Free full breakfast, free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include a coffee shop/café, a 24-hour business centre and self parking. All 165 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. DVD players and fridges are standard, as are flat-screen TVs with satellite channels.
Keio Plaza Hotel Tokyo Premier Grand offers 165 forms of air-conditioned accommodation with DVD players and minibars. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Fridges and espresso makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.
This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.
Children aged under 4 years old are not allowed in the swimming pool without adult supervision.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: JPY 1000.00 per day
Parking height restrictions apply
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times
Free theme park shuttle

Food and drink

Free full breakfast available daily 5:00 AM–11:00 AM
11 restaurants and 1 coffee shop/cafe
6 bars/lounges
24-hour room service
Coffee/tea in a common area

Things to do

Art gallery
Children's pool
Fitness centre
Karaoke
Seasonal outdoor pool
Shopping
Spa services

Family friendly

Baby bath
Babysitting/childcare (surcharge)
Children's club (surcharge)
Children's pool
Dry-cleaning service
DVD player
Free theme park shuttle
Corner/local shop
High chair
Laundry facilities
Fridge
Seasonal outdoor pool
Supervised childcare/activities (surcharge)

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
French
Italian
Japanese
Korean
Spanish

Business services

24-hour business centre
4 meeting rooms
Computer station

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Premium bedding

Bathroom

Bathrobes
Bidet
Deep-soaking bathtub
Designer toiletries
Hairdryer
Separate bathtub and shower

Entertainment

DVD player
flat-screen TV
pay films
satellite channels

Food and drink

Espresso maker
Free bottled water
Minibar
Fridge

More

Free newspapers
Iron/ironing board
Laptop-friendly workspace
Safe
Slippers

Policies

Check-in

Check-in between 2 PM - 5:00 AM
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

  • The check-in location differs from the property location. To check in, go to Club Lounge (Main Tower - 45th floor)<br />If you arrive at the property after hours, you'll need to check in at an alternate location: Main Tower -3rd floor<br />
  • 24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.
  • Children age 5 and younger stay free only when sharing a bed with an adult and using existing bedding. Meals are not included in the room rate for children who stay free. For more details, contact the property using the number provided on the booking confirmation email.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100–200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 June, JPY 200 per person, per night
  • A tax is imposed by the city: From 1 July - 30 September, JPY 0 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1000.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities. For more details, please contact the office using the number on the reservation confirmation received after booking.
This property offers complimentary smartphones for use during all guests' stays; phones come equipped with internet access and inclusive international calls to selected countries. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

The seasonal pool will be open from June to September.Pool access available from 9:00 AM to 8:00 PM One child aged 5 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply.

Property is also known as

  • Keio Plaza Tokyo Premier Tokyo
  • Keio Plaza Hotel Tokyo Premier Grand Hotel
  • Keio Plaza Hotel Tokyo Premier Grand Tokyo
  • Keio Plaza Hotel Tokyo Premier Grand Hotel Tokyo
4.6

Wonderful

5 - Excellent
140
4 - Good
45
3 - Okay
4
2 - Mediocre
5
1 - Poor
4
4.8
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.6
Property condition

1/5

  • Disliked: Staff & service, property conditions & facilities

Staff was rude to Chinese, for example Chinese guests had to fill out a health form yet other nationalities did not. Staff did not honor a free upgrade via Expedia VIP perks. Staff didn't even allow for a last checkout and insisted we would be charged if after 11am, even though we booked the club room. Not recommended.

Stayed 6 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was fantastic from the floor to the roof and every staff member spoken with in between! The restaurants we ate at were great...no complaints at all

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very nice luxury hotel, just a short walk from Shinjuku but pleasantly quiet area near the government buildings. Beautiful club room on the 45th floor, and many eating and shopping options.

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Toilets are amazing. Club room is great and breakfast is ok!

Stayed 6 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Early morning arrival and was given the room right the way. The staff mentioned that I am an Expedia gold member and the hotel is pleased to provide early check-in if possible.

Stayed 4 nights in Dec 2019

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