Swissotel, Ko Yao hotels

"Clean, good service, good size rooms, good restaurants, great place to stay!"

"Exceptional Stay at Marriott Merlin Beach Phuket Our family had an absolutely wonderful stay at the Marriott Merlin Beach Phuket! From the moment we arrived, the staff were incredibly friendly, welcoming, and always smiling. Their warmth and attentiveness made us feel right at home. We were particularly touched by the thoughtful touches for families — our children loved the extra gowns, slippers, bath bombs, and kids’ activity bags provided specially for them. It’s those small, genuine gestures that make such a big difference. The food selection was excellent, offering a wide range of delicious options. We did encounter a small hiccup when a halal-labelled item was initially cooked on the same surface as pork, but the way the team handled it truly stood out. Rather than dismissing the concern, they took it seriously, addressed it immediately, and ensured all future dishes were prepared separately. They were problem-solving focused, sincerely apologetic, and even offered thoughtful little extras to make up for the oversight — a gesture we deeply appreciated. We also loved the amazing Halloween celebrations, which were full of creativity, festive energy, and wonderful themed treats — a highlight for both kids and adults! The resort’s coral beach is absolutely beautiful, especially for those who enjoy snorkeling or exploring marine life. While it’s not ideal for swimming due to the coral, it’s still a lovely and unique feature that adds to the resort’s charm."

"The best "

"Staff very friendly and always helpful. Great rooms. Hotel very clean. Would definitely come again."

"Loved our stay, thank you so much!"

"Thank you again great to stay there once more only downside was sray not long enough "

"Room needs to be updated"

"Very nice room / hotel. Staff were very friendly and helpful."

"Included breakfast buffet was excellent. Lots of options and fresh food. Staff was excellent also. Check in was quick and efficient. Desk staff was helpful. Would definitely stay here again. Beautiful property and well maintained. Room was clean and comfortable. Only complaint is the Mai Tai at the pool bar was very weak. It was 2 for 1 happy hour and I think they forgot the rum. Lol"