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Reviews of Hotel Graf Zeppelin

Hotel Graf Zeppelin
St. Stephansplatz 15, Konstanz, BW

Reviews

8.4

Very good

Rating 10 - Excellent. 194 out of 490 reviews" "
Rating 8 - Good. 216 out of 490 reviews" "
Rating 6 - Okay. 53 out of 490 reviews" "
Rating 4 - Poor. 22 out of 490 reviews" "
Rating 2 - Terrible. 5 out of 490 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joachim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building, a fantastic restoration effort inside and out! Excellent European breakfast, best I have had since before Covid!
Stayed 4 nights in Apr 2024

6/10 Okay

Catherine

Liked: Cleanliness, amenities
Overall, this is a fine property to spend a night or two in, but I would not recommend it for longer stays. The location is great and in a beautiful part of town. The breakfast service was lovely and well attended. I also liked the water pressure, which also ran nice and hot. Unfortunately, the hotel is older and not well refinished. My door was 1 meter from the elevator which made my stay very noisy with people coming and going, and I could hear every move my neighbors made—which means they could probably hear me too! I also had a very bad interaction the first day with the Hausmeister, who banged very loudly on my door and tried to enter my room while I was sleeping off some jet lag. Does he do this with everyone or only with single women who are placed close to the elevator? It was unsettling and the staff seemed to dismiss my concerns as his normal behavior. This place may be okay for families or single men and is honestly great for the price, though I won’t be returning.
Stayed 4 nights in Mar 2024

10/10 Excellent

Qun

Liked: Cleanliness, amenities, property conditions & facilities
Good experience
Stayed 1 night in Dec 2023

10/10 Excellent

Qun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! The staff are very friendly and helpful. The breakfast is great! It also provides free bus tickets.
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveller

Lovely in every way with a delicious breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with character plus!
Stayed 1 night in Oct 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Jonathan

Stayed 3 nights in Jul 2023
Response from Hotel Graf Zeppelin on 31 Jul,2023
Vielen lieben Dank für Ihre tolle Bewertung. Wir freuen uns auf ein Wiedersehen am Bodensee

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Jun 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel and the location was perfect.
Stayed 1 night in Jun 2023
Response from Hotel Graf Zeppelin on 6 Aug,2023
Thank you so much for your positiv Feedback. We were very happy about it.

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is centrally located and the staff was so helpful. The breakfast is amazing. It is the third time that I have stayed here and just love it!
Stayed 6 nights in Jun 2023

10/10 Excellent

Christine, Greenlawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the Hotel Graf Zeppelin; great location, helpful and friendly staff. Great breakfast buffet! Def recommend for travelers!
Stayed 3 nights in Apr 2023

8/10 Good

Ramazan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean hotel
Stayed 1 night in Feb 2023

8/10 Good

van, Redmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything
Response from Hotel Graf Zeppelin on 12 Jan,2023
Thank you for positive Feedback.

10/10 Excellent

Zhiwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the stay in the elegant hotel
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Socrates, Ottawa

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It is a historical building. There was a public activity in the plaza so we can not even bring the car close to the hotel to unload our luggages.
Stayed 1 night in Sep 2022

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very cute and unique hotel. Great breakfast! Friendly guy at check in! Good location
Stayed 1 night in Aug 2022

2/10 Terrible

Surinderjit

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Julie

Stayed 3 nights in May 2022

10/10 Excellent

OFRAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Hotel Graf Zeppelin on 11 May,2022
Vielen lieben Dank für die volle Punktzahl. Das gesamte Team hat sich sehr darüber gefreut. Auf ein baldiges Wiedersehen. Herzliche Grüsse vom Bodensee

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old building, great location, excellent breakfast and very friendly service. Only complaint is our room was located next to the staircase, woken by loud banging from kitchens in the morning and latecomers at night.
Stayed 1 night in Apr 2022
Response from Hotel Graf Zeppelin on 27 Apr,2022
Thank you so much for your Feedback.

8/10 Good

Manoj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Hotel Graf Zeppelin on 29 Nov,2021
Vielen lieben Dank für Ihre postive Bewertung.

8/10 Good

Manoj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in centre of the city
Rooms were good, lot of options in breakfast. Located in city centre very near to the train station. Service was good.
Stayed 1 night in Oct 2021
Response from Hotel Graf Zeppelin on 29 Nov,2021
Thank you so much.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel with updated amenities.
Stayed 1 night in Sep 2021
Response from Hotel Graf Zeppelin on 11 Oct,2021
Thank you for positive Feedback.

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Hotel Graf Zeppelin on 20 Oct,2020
Vielen lieben Dank für Ihre Bewertung. Es freut uns das Ihnen der Aufenthalt bei uns gefallen hat. Herzliche Grüsse vom Bodensee

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient location. Nice breakfast
Stayed 2 nights in Feb 2020
Response from Hotel Graf Zeppelin on 11 Feb,2020
Thank you so much for your positiv Feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful historic building with views of the city from our bay window, room was very clean and staff helpful to all our questions.
Stayed 6 nights in Dec 2019
Response from Hotel Team on 12 Jan,2020
Thank you so much. Hope to see you again in our hotel.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the middle of town. Very nice breakfast. No parking on premises so have to find parking in the neighborhood or pay for parking in the garage. Overall, had a great stay.
Stayed 1 night in Dec 2019
Response from Hotel Team on 29 Dec,2019
Thank you so much for your Feedback. We really understand your worry, but hope to see you again in our hotel.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend Hotel Graf Zeppelin
Our stay in hotel Graf Zeppelin was perfect staff were very friendly and helpful. Our room was ready on arrival and was clean and tidy very comfortable and warm. The hotel is very quite and relaxing. Breakfast had plenty of choice and catered for all tastes. Would highly recommend a stay in Hotel Graf Zeppelin.
Stayed 3 nights in Nov 2019
Response from Hotel Team on 1 Dec,2019
Thank you so much! We hope to see you soon again in our hotel. We wish you a nice Weekend! Kind regards, Hotel Team

6/10 Okay

Karin

Liked: Cleanliness
Stayed 1 night in Sep 2019
Response from Danke on 28 Nov,2019
Vielen dank für Ihren Feedback.

10/10 Excellent

Carolin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in old town of Constance
Clean rooms, good location, amazing breakfast! Room was a bit small, but it was nice and clean and well maintained.
Stayed 1 night in Nov 2019
Response from Hotel Graf Zeppelin on 13 Nov,2019
Thank you so much for your positiv Feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location, helpful staff, wonderful loft room
Stayed 1 night in Nov 2019
Response from Hotel Graf Zeppelin on 13 Nov,2019
Thank you very much for your positiv Feedback

10/10 Excellent

Gerd, Darlington UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and I liked the location. Also the breakfast very good.
Stayed 9 nights in Oct 2019
Response from Thank you on 17 Oct,2019
Thank you so much. We are glad to see you again.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Thank you on 19 Oct,2019
Vielen lieben Dank.

8/10 Good

mary, Toronto Canada

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, breakfast, clean, check-in and out very efficient
Stayed 2 nights in Sep 2019
Response from Thank you on 18 Sept,2019
Thank you very much.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
This is a well-located hotel on the edge of Konstanz’s historic town centre. They serve a very good breakfast and the staff seem friendly. It doesn’t have much of a life to it beyond the obvious - it’s a place where you sleep, grab something to eat in the morning and head out. They are actually missing a trick, as they could do good business selling coffee and cake in the afternoon if they wanted. Room in attic perfectly good, although TV bizarrely positioned at end of the bed in the middle of the room, effectively splitting the space in two. Noisy at night.
Stayed 7 nights in Aug 2019
Response from thank you on 1 Sept,2019
Thank you for your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great breakfast. No air conditioning in the summer. Staff is always friendly. I have stayed several times for 4-5 days. Easy access to everyplace in town.
Stayed 3 nights in Aug 2019
Response from Many thanks on 12 Sept,2019
Thank you very much for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Danke on 14 Sept,2019
Thank you. Danke.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and beautiful little hotel. A very pleasant stay with the family
Stayed 1 night in Aug 2019
Response from Thank you on 14 Sept,2019
Thank you so much for you feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The ubication, the building is beautiful , nice personnel. Breakfast 👌
Stayed 2 nights in Aug 2019
Response from Thank you. on 24 Aug,2019
Thank you so much for you feedback!

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable hotel - could use better service
This is a pleasant hotel that is centrally located. The rooms were rather small and lacked air-conditioning but were otherwise very comfortable. The breakfast was excellent. We were impressed that we were issued free passes for the public transportation system when we checked in. One major concern - in the middle of the night, my son became very ill. We looked for assistance from the hotel staff but the reception desk was unattended and there was a note that said to call a given number for emergencies. But, there was no indication whether that number was to contact emergency services (police, etc.) or hotel staff. Given our limited German, we were uncomfortable calling the phone number at 2:00am. That said, the morning front desk attendant (begrudgingly) allowed us to stay a few extra hours after checkout to allow my son some more time to recover.
Stayed 1 night in Jul 2019
Response from Thank you. on 24 Aug,2019
Dear Guest, thank you for you feedback. We are glad to see you again! Kind regards Hotel Graf Zeppelin.

10/10 Excellent

Luminita

Travelled with family
Liked: Cleanliness, staff & service
The building and the building’s history is incredible. Staff is nice and helpful and the location is great.
Stayed 1 night in Jul 2019
Response from Graf Zeppelin on 24 Aug,2019
Thank you so much! We are glad to see you again! Kind regards Hotel Graf Zeppelin.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Fantastic stay. Lovely place and would highly recommend for others to stay. Close to everything. The service was great - we came down late for breakfast and they were willing for us to fill a plate while they were cleaning up
Stayed 1 night in Jun 2019

8/10 Good

Zé

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice common spaces, and they put on a good breakfast, but the rooms are small and the bathrooms are tiny.
Stayed 1 night in May 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel. Breakfast buffet was extensive. There is a small self parking lot right behind the hotel, but if you can't find a spot there, the nearest lot we found was a few blocks away. The hotel was conveniently located right on the edge of the Old Town, giving the hotel easy access by car without having to navigate the Old Town. As other reviewers have stated, the main entrance is off the small courtyard on the side of the hotel opposite the main road; just keep trying all the doors and eventually you'll find the right one. We would stay here again.
Stayed 1 night in May 2019
Response from Hotel Graf Zeppelin on 27 May,2019
Thank you so much for your positive Feedback. Best Regards

6/10 Okay

kw

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position at the edge of the old town. Very friendly staff and the best breakfast buffet i have had in a very long time. Parking is in the adjacent square and has to be paid for but it is free on Sunday.
Stayed 1 night in Feb 2019
Response from Hotel Graf Zeppelin on 18 Feb,2019
Thank you for your positive Feedback.

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay!
Really enjoyed this hotel experience. Staff, especially one young lady, went out of her way to help. Room was small but clean. Location was good. The building was old, but well kept, good elevator and neat overall. Breakfast was very good.
Stayed 1 night in Jan 2019
Response from Hotel Graf Zeppelin on 18 Feb,2019
Thank you for your positive feedback for our historic building and our service and other areas. We hope to welcome you again soon in Konstanz in our hotel