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Reviews of Citadines Waterfront Kota Kinabalu

4 out of 5
Citadines Waterfront Kota Kinabalu
G-08 JALAN TUN FUAD STEPHENS, Kota Kinabalu

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yai King

Stayed 1 night in Apr 2024
Response from Maxwell on 1 May,2024
Dear Yai King,Greetings From Citadines Waterfront Kota KInabalu!I'm glad you liked it! If you have any more sentences you'd like help with, feel free to askRegards,Maxwell (Guest Service Manager)

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a convenient location with accessibility to mall and dining places. The hotel lobby was clean. The room is clean, but not very spacious. The toilet is also clean and nice.
Stayed 1 night in Apr 2024
Response from Maxwell on 29 Apr,2024
Dear Jane,Greetings from Citadines Waterront Kota Kinabalu!We're delighted to hear that you found our hotel's location convenient and enjoyed the accessibility to nearby malls and dining options. It's great to know that you found our lobby and rooms clean, including the toilet facilities. We understand your feedback regarding the room size, and while we strive to maximize the space available, we appreciate your understanding in this regard. Should you choose to stay with us again, we'll do our best to ensure your overall experience remains positive, and we'll continue to uphold our standards of cleanliness and service excellence.Regards,Maxwell (Guest Service Manager)

10/10 Excellent

SUNYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024
Response from Maxwell on 22 May,2024
Dear Sunyoung,Greetings from Citadines Waterfront Kota Kinabalu!Thank you for your good score given.Regards,Maxwell (Guest Service Manager)

8/10 Good

Yuji, yokohama

Stayed 2 nights in Apr 2024
Response from Maxwell on 10 May,2024
Dear Yuji,Greetings from Citadines Waterfront Kota Kinabalu!Thank you for kind feedback.Regards,Maxwell (Guest Service Manager)