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Reviews of The White Pearl Hotel

3 out of 5
The White Pearl Hotel
28/5 Krabi Road, Muang Krabi, Krabi, Krabi

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 59 reviews" "
Rating 8 - Good. 27 out of 59 reviews" "
Rating 6 - Okay. 15 out of 59 reviews" "
Rating 4 - Poor. 2 out of 59 reviews" "
Rating 2 - Terrible. 2 out of 59 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Alex

Travelled with partner
Liked: Staff & service
Property is great value n staff are great
Stayed 1 night in Feb 2024

8/10 Good

Francis S Gutta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very firm -like a 10 out of 10. Very nice stay overall. Coffee in the morning and hot water pot all day were very appreciated.
Stayed 2 nights in Feb 2024

6/10 Okay

Balazs

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The mattress truly are rock hard, i believe management should consider addressing the problem as this makes the hotel uncomfortable to stay longer period, reading back a few comments other people had the same issue. To be fair we found the hotel clean the bathrooms are okay but no pressure nor hot water at night time when the rush hours are. We found the staff nice and accomodating, the area lacks any excitement 7-11 opposite, around the night market area is lively 15-20 mins walk for two nights it was okay
Stayed 2 nights in Feb 2024

6/10 Okay

Alexander

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Feb 2024

8/10 Good

Teri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel advertised breakfast available but it was not. Only coffee and cookies. There is a kabob stand in front that opens mid-day. The beds are hard as planks. Other than that it was good value for $. Not too long walk to river, food and markets. 7-11 across the street.
Stayed 4 nights in Feb 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service
It was clean and staff was nice. Water was very hot which was nice. Shower didn’t drain well and mattress was very hard, even for Thailand.
Stayed 2 nights in Feb 2024

6/10 Okay

Chantana

Liked: Cleanliness, property conditions & facilities
No kettle in room no coffee or tea. A little disappointing. Too far away from central Krabi. Thin walls nosy in corridor and the bed ver hard like you sleep on the concrete floor
Stayed 1 night in Jan 2024

4/10 Poor

Penelope

Stayed 1 night in Jan 2024

8/10 Good

Iulius

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty happy with this place, really enjoyed it and the location is not bad. I liked the fact that every taxi driver knew the hotel.
Stayed 1 night in Apr 2023

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Kampon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall are good
Stayed 1 night in Sep 2020

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
Bed was so nice great nights sleep
Stayed 1 night in Sep 2020

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel great king size bed
Hotel was nice . Clean rooms and staff are great .
Stayed 1 night in Sep 2020

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Stay
Could not really give a fair review as I was the only tourist staying due to closed borders. The staff where very good and tried to be helpfull, had a problem with transport to town one evening so one of the staff took me in her car, which was very good of her.
Double Room
View from room
Stayed 2 nights in Aug 2020

6/10 Okay

Ml, Ca

Liked: Staff & service
Good hotel for a night before the ferry to Phi Phi.
Stayed 1 night in Jul 2018

10/10 Excellent

Sam, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and helpful staff
Really nice hotel in walking distance to the river, night market etc. Room was spacious and clean and the bed was super comfy. Breakfast was also really good with lots of choice. Staff always willing to assist you with anything you need, they helped with booking tours and explained to us how to get/use the local buses. Would stay here again!
Stayed 2 nights in Feb 2018

2/10 Terrible

Eric Leong, Ipoh, Perak, Malaysia

Disliked: Property conditions & facilities, room comfort
Hotel Rooms
Got a room at the hotel at first, we facing no hot water for shower. Then the staff arrange a room facing the main road for us as there is no other rooms available. Later that night, the room was very noisy as it facing the main road.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean rooms and the staff were unbelievable
Great clean rooms and the staff were unbelievable
Stayed 2 nights in Dec 2017

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the cleanest and best hotels in our 21 day stay - would rate it higher - a little walk from the main downtown area though

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Great staff, nice room
Really helpful and friendly English speaking staff, quick check in, the room cleaning could be approved on and the pillows were rock hard and need of replacement.

6/10 Okay

Prasan

So-so
Just another stay in another hotel.

6/10 Okay

Tino, Chiang mai

Liked: Cleanliness, property conditions & facilities, room comfort
Ok hotel before heading to islands
Decent and clean hotel. Breakfast was not very good and no real coffee. Hotel is close to the main shopping/nightlife area but still need to use a taxi to get anywhere. Reasonable yet not great.

8/10 Good

Pradeep, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfort hotel.
The room was clean, the hotel was pretty comfortable. A good choice for folks who would like to be close to the city. Not lavish comfort/ Luxury but good clean comfort. Recommend it as a cost effective option. The breakfast is basic with some good preorderable Thai options.

8/10 Good

Shane, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the White Pearl at a stopover before heading to Railay Beach and it was great to stay somewhere so nice and clean!! Also, breakfast was great and the service was as well.

6/10 Okay

mathew, england

Standard hotel, poor breakfast and awful advice
Room was fine, staff friendly. Poor breakfast that we didn't eat and didn't look like the picture. They organised a island tour which was the worst day of our Holiday.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ticket sales for ferry to phi phi could be much better

8/10 Good

Jeremiah, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay on the way to Koh Lanta
My wife and I stayed here on our way through to Koh Lanta from Chiang Mai. The hotel was clean and the staff helpful in getting us to the morning ferry. There is not much to do immediately outside but a couple good stands and a 7- eleven across the street. It was perfectly fine for our needs.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got there at midnight, got u, had a decent breakfast and left.

8/10 Good

Peter, Kuala Lumpur (Malaysia) & Uddevalla (Sweden)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a night
Rooms and hotel people excellent for price paid. Breakfast buffet nothing special. Views from hotel room pretty miserable. Long walk from city centre (about 20-25 min walk to river front. Most important question is perhaps would you really want to stay in Krabi Town if going to Krabi? I would recommend staying by beach location rather than river location. OK for a night but not longer.

10/10 Excellent

sez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Modern!
This hotel has everything we needed (maybe minus a kettle), even a Fox Movies channel! It was clean and spacious and everything worked, except the sink which kept blocking up but we mentioned it to the reception and it got sorted straight away It was a lovely stay, the only negative was the staff didn't speak great English so we couldn't ask for advice on travels. It is a 10 min walk to the centre of Krabi town and only 20 mins from the airport depending on mode of transport. We took the airport bus and it dropped us right outside. On the way back we stood outside the hotel with our baggage and flagged down a shared taxi/truck and he took us for 100 baht

2/10 Terrible

Bus

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Graham

Liked: Cleanliness, property conditions & facilities, room comfort
Good for a night or two
Room nice sized and clean ( bed very firm). About 15/20 min walk to walking st, mainly down hill A decent hotel at a decent price. Slightly cheaper booking on line rather than at the hotel
Stayed 1 night in Jan 2024

8/10 Good

Songtham

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Torsten

Travelled with group
Liked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excellent rapport qualité prix. Des gens sympathiques qui font tout pour rendre service. D'une grande propriété, tous les jours de l'eau et du change. Belle vue. Je le recommande vivement.
Stayed 4 nights in Feb 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Vicky

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
1 night before Koh lipe
stayed 1 night before Koh lipe, very nice staff, close to market and to the pier
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Måske Ok til kun 1 dag
Det kostede 300bath at checkin tidligere end kl.14.00 Receptionister var søde og hjælpsom, når der spørges om hjælp. Lokalbus til krabitown og Aonang holder lige foran hotellet. Til fod er det ca. 20 min. Til nightmarkedet og gårgaden. Renligheden er ok, sengen er god. Morgenmad er forfærdeligt!!! Meget lille rullertoiletpapir hverdag, anden dag var håndklædet reduceret til kun en stor og ikke en eneste lille! Ingen strygjern Man føler sig meget ensom i dette hotel!
Stayed 3 nights in Mar 2019
Response from sine on 3 May,2019
Thank you

6/10 Okay

Marie

Disliked: Room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Anahita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt trevlig personal, hjälpte till med allt man undrade om. 8 min promenad till nattmarknaden.
Stayed 12 nights in Dec 2018

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Irréprochable
Hôtel qui porte bien son nom. Très propre intérieur comme extérieur. Personnel très accueillant et serviable. Les chambres sont comme sur les photos, confortables et spacieuses. À l’extérieur les commerces sont en nombre. À 15 min du centre à pied.
Stayed 1 night in Nov 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le site gens de la réception sont très aidant et très disponible pour cela je recommande cet Hotel. Le seul problème mais c'est pratiquement la. Été chose pour Krabi cette ville à besoin de revitalisation, de plus de restaurant pour les étrangers et de meilleures indications pas seulement en langue locale mais en anglais aussi.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
いたって普通のホテル
１日でライレイに移動できないため、利用。 深夜到着でも対応していただき、ありがたかった。 設備はいたって普通。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget fornøyd med hotellet og personale.
Hotellet ligger sentralt. Meget god service. Booking for båtturer til Div. øyer og leie av skuter. Personalet var hjelpsomme og blide.Et veldig hyggelig opphold. Bruker det samme hotellet neste gang jeg reiser til Krabi

10/10 Excellent

Choukri, Utrecht

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern en schoon hotel met zeer beleefd personeel
We zijn verwelkomd met een drankje en hebben netjes alle informatie gekregen tijdens het inchecken. Het hotel is zeer modern, schoon en klantvriendelijk. Gratis wifi is redelijk snel en je krijgt waar voor je geld. Alleen de locatie is niet echt bijzonder.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Michael, Wuppertal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
für einen kurzen Aufenthalt insgesamt gut
günstiger Preis, etwas abgelegen (aber Stadt und Promenade gut auch zu Fuß erreichbar), leider an der Hauptstraße und laut

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Pascal, Lausanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon petit hôtel
Hôtel assez récent, propre et calme. Personnel accueillant.