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Reviews of U Residence Hotel

3 out of 5
U Residence Hotel
69 Utarakit Road, Paknam, Muang, Krabi, Krabi

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 29 reviews" "
Rating 8 - Good. 13 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky and cute
Quirky hotel, love the set up. Lovely service.
Stayed 2 nights in Feb 2020

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 highly recommend.
Had a wonderful stay! Room was comfortable and clean and staff provided outstanding service. Loved krabi and the area around the hotel. Dock to hire a boat is a 2 min walk away. Loved the decorative details of the room. My one complaint is that the shower door was a little hard to keep closed, kept sliding back open. But overall was very pleased with my stay.
Stayed 2 nights in Jan 2020
Response from MON on 17 Jan,2020
Thank you for your feedback.

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Mon on 1 Aug,2019
Thank You

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel that feels like a home. The spiral staircase leading up to our room overlooking the rooftops to the river was worth every step...
Stayed 1 night in May 2019
Response from Mon on 16 May,2019
Thank you for your feedback.

6/10 Okay

Katherine

Liked: Cleanliness, property conditions & facilities
Cute place, lots of stairs
Decent place to stay after flying into Krabi airport and before heading out to the islands. The hotel was in a central location to the ferry or buses as well as restaurants and street food. The interior is pretty, with lots of character. A couple complains/things to know: there is no elevator and only a steep spiral staircase to get upstairs, which is inconvenient if you have heavy luggage and a room on the 3rd floor. Our air conditioning unit was placed over a wardrobe so the airflow wasn't great and room very hot.
Stayed 1 night in Feb 2019
Response from Mon on 24 Feb,2019
Thank you for your feedback. And apologize for the inconvenience

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Overall pretty good. Nice affordable place. But those stairs are pretty crazy.
Stayed 2 nights in Feb 2019
Response from Mon on 16 Feb,2019
Thank you for your feedback and apologize for the inconvenience you received.

8/10 Good

krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Convenient location in Krabi Town. Decent price for the location. Convenient walk to the weekend night market Be aware that the hotel does not have elevator and you’ll have to climb winding stairs to get to your room. Breakfast is decent. There are various restaurant/morning market nearby for those who would like to try local breakfast There are many tourist vendor- you can enquire around to find comparable prices
Stayed 5 nights in Jan 2019
Response from Mon on 8 Feb,2019
Thank you for your feedback.

10/10 Excellent

Sam, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great boutique hotel with very nice and hospitable staff. Would definitely recommend it.
Stayed 1 night in Oct 2018
Response from Mon on 3 Nov,2018
Thank you for your compliments.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel!
Excellent hotel located in Krabi Town. Very unique decorations and clean & comfortable room. Extremely friendly and knowledgable owners that were happy to help.
Stayed 1 night in Jun 2018
Response from MON on 6 Jun,2018
Thank you for your feedback.

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We picked this hotel because it was a five-minute walk from the ferry dock. It met our needs and we would have liked it even more had we our wits about us. The air conditioning was not working properly and we should have told the hotel about it right away. Once we brought it to their attention, we had a new room very quickly. The hotel is within walking distance of the morning and evening markets, Wat Kaew, the riverside trail, and lots of cafes and restaurants. It's only inconvenient for the big box stores on the way to the airport, which we didn't need. A block away is the Pak Up hostel which is the bus stop for catching an inexpensive ride to the airport. The hotel appears to have been fixed up not too long ago or they just keep good care of it. They have an included breakfast (eggs cooked to order, rice or toast, fruit, and random inclusion of not-crispy bacon or ham, and one of the best coffees I had in three weeks in Thailand), drawers for your shoes in the lobby, and staff available around the clock. Had we known how hot Krabi was going to be (89°F, felt like 100°F) and how humid (90+% with some showers), we probably would have picked a place with a swimming pool and used a Red Truck or tuk-tuk to get around.
Stayed 2 nights in Jan 2018
Response from Mon on 8 Feb,2018
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Quaint hotel, but the beds are very, very hard. Staff is very accommodating and kind.
Stayed 2 nights in Jan 2018
Response from Mon on 2 Feb,2018
Thank you for your feedback and thank you for staying with us.

10/10 Excellent

karen, hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and the rom are quaint, but the beds are very, very hard.
Stayed 4 nights in Jan 2018
Response from Mon on 28 Jan,2018
thanks for your compliment And sorry for the inconvenience.

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for 1 night
I booked a twin room and it was clean and comfortable. The staff was kind and knowledgeable about the area. I had my laundry done and rented a scooter from a place literally across the street. Only a few blocks away from the night market.
Stayed 1 night in Jan 2018
Response from Mon on 28 Jan,2018
thanks for your compliment

10/10 Excellent

myles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice boutique hotel! Stairs could be steep for some but no problem for us. Loved it. Staff very pleasant to deal with.
Stayed 1 night in Nov 2017
Response from MON on 10 Nov,2017
Thank you for your feedback. hope to see you again

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bästa hotellet i Krabi
Charmigt litet hotell. Bra frulle ingick i rumspriset. Trevlig personal
Stayed 1 night in Feb 2020
Response from Mon on 22 Feb,2020
Merci pour vos commentaires.

4/10 Poor

Minna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Upea hotelli mutta meluisa tie ja baari vieressä
Hotelli on erittäin siisti ja huoneet hienosti sisustettu. Henkilökunta ystävällistä, aamupala maukasta. Hotellin vieressä meluisa tie ja vastapäätä baari jossa musiikki soi yöhön asti. Yöunet jäi tästä syystä vähälle. Kenties toisella puolella hotellia on rauhallisempaa.
Stayed 1 night in Jan 2020
Response from Mon on 26 Jan,2020
Kiitos palautteestasi. Ja pahoittele häiriöitä

8/10 Good

Tinna Schmidt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der var meget hyggeligt og rent. En meget speciel og gammeldags indretning og god morgenmad. Spindeltrappen op til 4. sal (3.) var hård, men de var søde og bar min kuffert op.
Stayed 2 nights in Jan 2019
Response from Mon on 9 Feb,2019
Tak for din tilbagemelding.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務員會主動幫忙拿行李上樓，很貼心
Stayed 1 night in Jan 2019
Response from MON on 1 Feb,2019
感谢您的反馈。

8/10 Good

Barbara, schweiz

Liked: Cleanliness, property conditions & facilities, room comfort
Nettes Hotel in zentraler Lage ( Nachtmarkt, Cafes ect. )
Stayed 1 night in Jan 2019
Response from Mon on 29 Jan,2019
Vielen Dank für Ihr Feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
U residence
Fräscht, modernt, bra bemötande och service
Stayed 1 night in Jan 2019
Response from MON on 19 Jan,2019
Tack så mycket för din feedback och hoppas att vi kommer att träffas igen.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique
Sweet boutique hotel with unique and cosy interior. Breakfast was good and the location is perfect in Krabi Town. Friendly and helpful staff as well.
Stayed 1 night in Jan 2019
Response from Mon on 17 Jan,2019
Thank you for your feedback. And we hope that you will get a good time with us

6/10 Okay

Suvi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No apto para la gente con movilidad reducida!
Ubicación buena, en el centro de la ciudad. Limpio, modesto. Nos han molestado ciertos detalles: - llegamos con mochilas y bolsos; primero tienes que DESCALZARTE para entrar en la recepción - para los zapatos te dan un cajón en un mueble - a las habitaciones únicamente se puede acceder por una escalera caracol (...divertido, cansados por el viaje, con tu equipaje - ¡que subas hasta la tercera planta! - no les gusta aceptar pago en tarjeta (insistí) - no hay ni un solo vaso, ni para lavar los dientes -
Stayed 1 night in Dec 2018
Response from Mon on 31 Dec,2018
Gracias por sus comentarios. Y disculparse por las molestias.

4/10 Poor

FENG YING

Disliked: Cleanliness, property conditions & facilities
沒電梯.出入不方便
飯店設施老舊.沒電梯.不方便進出
Stayed 1 night in Nov 2018
Response from Mon on 7 Dec,2018
Sorry for the inconvenience.

8/10 Good

Gunilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from MON on 24 Apr,2018
Thank You

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Nice hotel with good location. Quality of service could be better: We had to ask four times in two days about extension of our visit (we wanted to stay few hours after noon because of late flight). Last day after breakfast we got answer that we can leave 4pm and price for that. Otherwise service was standard quality.
Response from MON on 11 Apr,2018
Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2017
Thank you for your feedback.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2017
Thank for your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heel fijn klein hotel op een uitstekende locatie
Heel fijn en klein hotel op een uitstekende locatie in Krabi Town. Schoon, leuk interieur en vriendelijk personeel. Let wel op, de trap die je op moet naar de tweede etage is niet geschikt voor mensen slecht ter been (heup) vanwege de hoge traptreden.
Stayed 3 nights in Nov 2017
Response from MON on 30 Nov,2017
Thank you for your feedback.