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Reviews of Avena Boutique Hotel by Artery Hotels

4 out of 5
Avena Boutique Hotel by Artery Hotels
ul. Dluga 80, Kraków

Reviews

9.2

Wonderful

Rating 10 - Excellent. 132 out of 213 reviews" "
Rating 8 - Good. 73 out of 213 reviews" "
Rating 6 - Okay. 5 out of 213 reviews" "
Rating 4 - Poor. 3 out of 213 reviews" "
Rating 2 - Terrible. 0 out of 213 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Hotel was clean and beds very comfortable. Staff were very obliging with all our needs. Easy to get to from the airport and only a 10 minute walk away from the old town. We would stay here again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic stay at this hotel. I’d be more than happy to stay again if I go back to Krakow. The hotel is a short 15/20 minute walk to the Old Town and roughly the same to Glowny station, so really handy to get to and from the airport. The area around the hotel/ the city in general felt very safe even late at night. Small supermarket across the road for any bits and pieces you need.
Stayed 4 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Beautiful hotel, not advised about parking charges and receptionist not the friendliest upon arrival to be fair, never the less a superb clean hotel would stay again
Stayed 2 nights in Dec 2023

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent and the rooms were spotlessly clean and well maintained.
Stayed 2 nights in Nov 2023

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable hotel in a quiet location.
Stayed 4 nights in Nov 2023

10/10 Excellent

LEISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

4/10 Poor

Rodrigo Agraz

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They don’t tell you they are charging for the breakfast until the las day, it’s super basic and expensive…
Stayed 5 nights in Aug 2023

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Amy, Martinsville

Travelled with family
This place was amazing!!!
Stayed 8 nights in Jul 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel was north of the Old Town but it could be easily walked to in 20 mins or the tram no 18 runs regularly a short 2 min walk over the road. Staff very friendly and the place was very clean. There is a bar which also serves hot drinks etc. We didn’t eat at the hotel as there were numerous bakeries, local Zabka convenience stores and restaurants for evening dining were plentiful in Old Town.
Stayed 4 nights in Jun 2023

8/10 Good

Sandra

Stayed 4 nights in Jun 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place in a perfect spot.
Stayed 4 nights in Jun 2023

8/10 Good

Olivia

Travelled with family
Liked: Staff & service, property conditions & facilities
This property is perfect if you are wanting to be near the centre of Krakow old town square but not right in the middle, it is around 1 5-10 minute walk down the the main square, the walk itself is pleasant and as 2 young girls we felt very safe. The hotel is lovely and clean. We had an issue when we arrived in that our room hadn't been cleaned with dirty towels, toilet and the room itself untidy, however this was quickly rectified and as an apology we where given complementary breakfast for the rest of our stay. The breakfast its self has plenty to offer but for the fussier eaters they may struggle.
Stayed 3 nights in Jun 2023

8/10 Good

Gary Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean. It was reasonably priced and the location was good.
Stayed 4 nights in May 2023

6/10 Okay

Pauline

Travelled with family
Liked: Staff & service
Not 4 star; staff friendly; room servicing poor; sheets torn and not replaced at all all week, towels frayed
Stayed 7 nights in May 2023

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay. Great area - 10 minutes walk from the centre of town, tram and bus stops very close by, a food market on the other side of the road, and a good Thai takeaway a few doors down.
Stayed 1 night in May 2023

10/10 Excellent

Salome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Athanasios

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 night stay in the hotel. The room was spacious and comfortable for a couple and a kot. Nice interior design and very clean space. Stuff was friendly and helpful. Location is really convenient for visiting downtown Krakow and to get to and from the airport. We really liked the breakfast. Definitely recommended for bigger stays in Krakow.
Stayed 1 night in Apr 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Le Tu Phuong

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Zoe

Stayed 2 nights in Nov 2022

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. We really enjoyed it. The location is perfect, very central and many options available
Stayed 2 nights in Nov 2022

8/10 Good

Louise

Liked: Property conditions & facilities, room comfort
Nice stay but disappointed with some aspects
This hotel had great reviews & the reception staff were friendly & helpful. Our stay was pleasant but we would not return. Plenty better options. Travelled with my husband & our friend. On arrival we were early, my friend got into her room however ours wasn't ready so we went out & explored the area, came back later on to find a twin room set up when we booked a queen-this was changed however took sometime-no apology offered etc. We had booked a balcony room, it was dark by the time we got in, next day i was shocked at the poor view of a carpark as that is not what is shown on the website so please save your money & dont bother paying the extra. The standard rooms are great & my friends was perfect. The shower area in room 413 had black mould in corners & tiles need scrubbed with bleach. Bar service is very poor, Jacus needs to learn customer service skills & perhaps interact with the customers. He refused to serve a couple one night at 10pm who wanted a quiet drink as there were only 3 of us in bar! Rooms are made up each day, my friend came back one night to discover hers hadn't been touched. We never mentioned it as by this point we realised its not that well organised. The location is within walking distance to centre also the tram & bus stops near. There is a fantastic kebab restaurant across the road for a late snack & plenty shops for anything you would need, drinks, snacks, toiletries etc We had a fantastic time in Krakow, hotel is nice & a good base but not for me.
Stayed 4 nights in Oct 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old town 10min walk. Tram just across the road.
Stayed 2 nights in Sep 2022

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
third stay in this hotel in the last 5 months
excellent service from the front desk, restaurant, cleaning staff. quiet, good space, great breakfast. very reasonable price
Stayed 8 nights in Aug 2022

10/10 Excellent

Nayla

Stayed 7 nights in Aug 2022

10/10 Excellent

Tareq

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice room
Stayed 2 nights in Jul 2022

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly and helpful staff
Stayed 3 nights in Jul 2022

10/10 Excellent

Sarune

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
Great breakfast, nuce room, very good design. Just smell from the bathroom was not very good when we arrived, later it dissappeared.
Stayed 2 nights in Jun 2022

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Excellent, locally owned hotel. 2nd time staying there - perfect central location, great front desk staff, great breakfast, friendly, priced reasonably, no complaints at all
Stayed 9 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
Everything was great. The room on the 4th floor had windows part of the roof, which were quite loud during a thunderstorm, but there's not much to do about it. A charming hotel with a 24/7 reception and competent staff.
Stayed 5 nights in Jun 2022

10/10 Excellent

Izabela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! :)
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, Reasonably priced in the Center
Stayed 11 nights in Apr 2022

10/10 Excellent

Bartosz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
2nd time staying here. All rooms are standardised. Comfortable and clean and front desk staff are friendly. Always nice to have a fridge in the room too
Stayed 1 night in Oct 2021

10/10 Excellent

ANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic hotel and staff. Clean ,modern hotel and in a very good location. Breakfast was lovely and well worth £5 per person. It had a variety of different foods on offer : bread ,cereal,cold meats ,cheeses,scrambled egg,sausages,fruits and yoghurts. It was unlimited too. There was a lovely coffee machine there and a choice of teas and juices. The walk to the centre if Krakow took about 20 minutes. We organised a taxi to take us to Schindlers factory which was would was an hour walk from the hotel. There is a number of ways to get around Krakow including motorised scooters ! Food is lovely everywhere . The city is buzzing with life and is so so lovely. People are so friendly. We had a fab time in Poland and can’t wait to get back. This hotel can organise a transfer to and from the airport just let them know in advance .
Stayed 4 nights in Sep 2021

8/10 Good

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Friendly staff, clean hotel, nice rooms
Stayed 1 night in Aug 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great modern hotel close to the main square.
Excellent hotel, only a 15 minute walk from the main square. Rooms were quite quiet but on the small side. Facilities were good and the rooms were very modern. We would stay here again.
Stayed 4 nights in Jul 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel
Nice hotel. Clean, modern with public transport nearby or a short walk to the main square. Very comfortable bed and great shower.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Szabolcs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel at a great location
Great small hotel at a great location (close to city centre and public transport), brand new rooms, friendly staff. Good price to value ratio (OK, visited in January:). Highly recommended.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super clean with great decor. I was so impressed with Krakow and Avena by Artery.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 4 nights in Oct 2019

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very clean
Great hotel reception dud everything they could to make a stay great top hotel
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend this hotel. Staff were very helpful. Cleanliness of room was excellent 😊
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with the air conditioning, meaning we were roasting in October. The staff worked hard to resolve, were polite and very attentive. The hotel is excellent, the beds are superb and the staff are fantastic. If I went to Kraków again, I would stay there.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!! Hotel looks newly renovated and has a modern look. Will stay here again!
Stayed 2 nights in Sep 2019