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Best Service Suites at Times Square

Star Rating
3.5 out of 5

Information

Reviews

2.5 / 5
44 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Laundry

Map

What's nearby

  • Popular Location
    Berjaya Times Square
    1 min walk
  • Popular Location
    Jalan Alor
    6 min walk
  • Popular Location
    Pavilion Kuala Lumpur
    11 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    44 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Standard Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed and 1 Single Bed
    More details
  • Premier Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed and 1 Single Bed
    More details
  • Superior Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed and 2 Single Beds
    More details
  • Apartment, 2 Bedrooms

    Room Amenities

    • City view
    • Sleeps 5
    • 1 Queen Bed and 3 Single Beds
    More details

About this area

Kuala Lumpur

Located in Kuala Lumpur's Bukit Bintang neighbourhood, Best Service Suites at Times Square is near a metro station. Kuala Lumpur Tower and Jamek Mosque are notable landmarks, and travellers looking to shop may want to visit Berjaya Times Square and Sungei Wang Plaza. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Kuala Lumpur Bird Park, a top attraction not to be missed. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    Berjaya Times Square - 1 min walk
  • Popular Location
    Jalan Alor - 6 min walk
  • Popular Location
    Pavilion Kuala Lumpur - 11 min walk
  • Popular Location
    Aquaria KLCC - 20 min walk
  • Popular Location
    Kuala Lumpur Convention Centre - 4 min drive

Getting around

  • Imbi Station - 1 min walk
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive

About this property

Best Service Suites at Times Square

3.5-star Kuala Lumpur hotel in Bukit Bintang, walk to Berjaya Times Square
Along with an outdoor pool, this hotel has a fitness centre and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities. All 30 rooms offer free wired Internet, microwaves and TVs with satellite channels. Other amenities available to guests include separate bathtubs and showers, free bottled water and safes. Limited housekeeping is available.
Best Service Suites at Times Square offers 30 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Satellite televisions are provided.
Bathrooms include a separate bath and shower and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wired Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a limited basis.
The hotel offers a coffee shop/café. Wireless Internet access is complimentary. Best Service Suites at Times Square features an outdoor pool and a fitness centre. This business-friendly hotel also offers tour or ticket assistance, multilingual staff and laundry facilities. On-site parking is available (surcharge).
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Special check-in instructions

The check-in location differs from the property location. To check in, go to Reception, East Tower A
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.
Guests planning to arrive outside of normal check-in hours must contact this property in advance. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: MYR 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property is also known as

  • Best Service Suites Times Square Aparthotel Kuala Lumpur
  • Best Service Suites Times Square Aparthotel
  • Best Service Suites Times Square Kuala Lumpur
  • Best Service Suites Times Square
  • Service Suites At Times Square
  • Best Service Suites at Times Square Aparthotel
  • Best Service Suites at Times Square Kuala Lumpur
  • Best Service Suites at Times Square Aparthotel Kuala Lumpur

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 6 per day

Food and drink

  • 1 coffee shop/cafe

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Microwave
  • Outdoor pool

Guest services

  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Housekeeping (limited)
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Separate bathtub and shower

Entertainment

  • satellite channels
  • TV

Food and drink

  • Free bottled water
  • Microwave

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
2.5

Guest rating

5 - Excellent
4
4 - Good
7
3 - Okay
11
2 - Mediocre
9
1 - Poor
13
2.4
Cleanliness
2.1
Service and Staff
2.3
Property condition

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1/5

Not recommended

There is no check in desk or indeed anyone to handle check in - after a run around between buildings finally found someone who provided a phone number to get some agent to turn up with a key card and take a deposit. Rooms are NOT part of the hotel chain but are old, very worn out and dilapidated private apartments under management. Internet promised as free did not work the entire trip - help was promised which never eventuated and phones were turned off for the entire period. Check out was even worse - forget trying to check out before 10:30 if you want to get your deposit back .... nobody around and phones turned off. Forget any form of assistance from the hotel team at the shared lobby ... I moved out after the first night across the road to a proper hotel.

Pros: Nothing apart from location

Cons: The entire management of the apartment rental as well as a total refurbishment of the rooms. The overall experience left me extremely disappointed

Location: Location is good - right on Times Square and a 5 minute walk to Bukit Bintang and some excellent shopping / dining / entertainment

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No room available

Was told they did not have any rooms when I arrived despite having paid on Expedia. Was arranged another lousier room nearby at Taragon Suites and no compensation was made for the difference.

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful Service

Didn't get clean towels and new toilet paper first four days. Then fifth day received one new clean towel instead of two. Had to beg housekeeping service from another hotel service for toilet paper. Some days there were no hot water. Amenities included room safe, but didn't work and agent didn't fix. Called him numerous times for my issues and he promised to deal with them immediately, but never any follow through until days later. I did not get what I paid for. Just awful...

1/5

  • Disliked: Staff & service, property conditions & facilities, room comfort

TV and clock not working, toilets jammed

I book 2 rooms in 2 units, but given two rooms with bad condition , and l unit of two rooms with no service. No refund is adjusted

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