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Dorsett Grand Subang

Photo gallery for Dorsett Grand Subang

Featured image
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Down duvets, in-room safe, individually furnished, desk
View from Room
32-inch LCD TV with satellite channels, TV

Overview of Dorsett Grand Subang

Dorsett Grand Subang

4.5 out of 5

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Jalan SS12/1, Subang Jaya, Selangor, 47500

Explore the area

  • Popular LocationINTI International College Subang16 min walk
  • Popular LocationSunway Pyramid Mall4 min drive
  • Popular LocationSunway Serene Lake5 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)33 min drive

Choose dates to view prices

About this area

Subang Jaya

Located in Subang Jaya, Dorsett Grand Subang is in the business district and near the airport. Sultan Abdul Samad Building and Kottu Malai Pillayar Temple are local landmarks, and the area's natural beauty can be seen at Kota Damansara Community Forest Reserve and Butterfly Park. Travelling with kids? Consider Shah Alam Lake Garden, or check out an event or a game at Shah Alam Stadium.

What's nearby

  • INTI International College Subang - 16 min walk
  • Empire Shopping Gallery - 2 min drive
  • Sunway University - 3 min drive
  • Sunway Pyramid Mall - 4 min drive
  • Sunway Serene Lake - 5 min drive

Getting around

  • USJ 21 Station - 6 min drive
  • SS 15 - 18 min walk
  • Kuala Lumpur International Airport (KUL) - 33 min drive

Restaurants

  • Where to eat
  • Terazza Brasserie โ€“ Serves breakfast, brunch, lunch and dinner daily.
  • The Emperor โ€“ Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Cafe Aroma โ€“ Cafรฉ offering local cuisine. Serves lunch and dinner daily.
  • Piano Lounge โ€“ Open daily, happy hour available.

About this property

Dorsett Grand Subang

Family-friendly hotel with 2 restaurants and outdoor pool
Along with 2 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a fitness centre, a coffee shop/cafรฉ and a snack bar/deli are on-site. All 478 individually furnished rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include sitting areas, electric kettles and LCD TVs.
Dorsett Grand Subang offers 478 forms of air-conditioned accommodation with a safe and free newspapers. This individually furnished accommodation has separate sitting areas. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and bidets.

This Subang Jaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (MYR 3 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available
  • Free train station drop-off shuttle from 10:00 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free shopping centre shuttle
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10:30 AM: MYR 78 for adults and MYR 39 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Free theme park shuttle
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Malay

Business services

  • Business centre
  • Conference centre (26996 square feet of space)
  • Meeting rooms 12

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property โ€“ January 2016

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MYR 100.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 78 for adults and MYR 39 for children (approximately)
  • Uncovered self-parking fee: MYR 3 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system and window guards

We should mention

Pool access available from 7:00 AM to 7:00 PM
Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Dorsett Grand Subang
Dorsett Hotel Subang Grand
Subang Grand Dorsett
Sheraton Subang Hotel
Sheraton Subang Jaya
Subang Jaya Sheraton
Dorsett Grand Subang Hotel
Dorsett Grand Hotel
Dorsett Grand
Dorsett Grand Subang Hotel
Dorsett Grand Subang Subang Jaya
Dorsett Grand Subang Hotel Subang Jaya

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 180 out of 744 reviews
5 - Excellent 24%
Rating 4 - Good. 339 out of 744 reviews
4 - Good 46%
Rating 3 - Okay. 145 out of 744 reviews
3 - Okay 19%
Rating 2 - Poor. 57 out of 744 reviews
2 - Poor 8%
Rating 1 - Terrible. 23 out of 744 reviews
1 - Terrible 3%

3.8/5

Cleanliness

3.9/5

Staff & service

3.9/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of check in. Very fast
Stayed 2 nights in Oct 2021

5/5 Excellent

Stayed 1 night in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was pleasant but the hotel is really a bit dated. The only worrying thing was they put us together with the other hotel guests on the Cover-19 quarantine floor. We had asked them about it but they denied it although we later confirmed with one of the hotel personnel that it was a Cover-19 Quarantine floor. Although those quarantined were not allowed to leave their rooms during the quarantine period, it was quite worrying and unpleasant to see all the plastic bags of food hanging on those doors and there were chairs placed outside of those rooms with bags of food left on the chairs (presumably for the Covid-19 quarantined occupants to collect into their rooms as they were not allowed to leave their rooms). We did informed the reception but no action was taken to change us to a different floor.
Stayed 2 nights in Dec 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

4/5 Good

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2020