Dorsett Grand Subang

Photo gallery for Dorsett Grand Subang

Primary image
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Down duvets, in-room safe, individually furnished, desk
View from room
32-inch LCD TV with satellite channels, TV

Overview of Dorsett Grand Subang

Dorsett Grand Subang

4.5 star property

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Jalan SS12/1, Subang Jaya, Selangor, 47500

Explore the area

  • Popular LocationINTI International College Subang16 min walk
  • Popular LocationSunway Pyramid Mall4 min drive
  • Popular LocationSunway Serene Lake11 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)41 min drive

Choose dates to view prices

About this area

Subang Jaya

Located in Subang Jaya, Dorsett Grand Subang is in the business district and near the airport. Wet World Shah Alam and i-City are local attractions and those in the mood for shopping can visit Sunway Pyramid Mall and Pavilion Kuala Lumpur. Travelling with kids? Consider KidZania, or check out an event or a game at Shah Alam Stadium.

What's nearby

  • INTI International College Subang - 16 min walk
  • Empire Shopping Gallery - 2 min drive
  • Sunway University - 3 min drive
  • Sunway Pyramid Mall - 4 min drive
  • Sunway Serene Lake - 11 min drive

Getting around

  • Taman Bahagia Station - 7 min drive
  • SS 15 - 18 min walk
  • Kuala Lumpur International Airport (KUL) - 41 min drive

About this property

Dorsett Grand Subang

Family-friendly hotel with 2 restaurants and bars/lounges
Along with 2 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site.
Dorsett Grand Subang offers 478 air-conditioned accommodations with a safe and free newspapers. This individually furnished accommodation has separate sitting areas. Beds feature down duvets. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, dressing gowns, slippers and bidets.

This Subang Jaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Languages

Chinese (Mandarin), English, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (MYR 3 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available
  • Free train station drop-off shuttle from 10:00 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Free shopping centre shuttle
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10:30 AM: MYR 78 for adults and MYR 39 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Terazza Brasserie
  • The Emperor
  • Cafe Aroma
  • Piano Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Free theme park shuttle
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (26996 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated entire property โ€“ January 2016

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 78 for adults and MYR 39 for children (approximately)
  • Uncovered self-parking fee: MYR 3 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Dorsett Grand Subang
Dorsett Hotel Subang Grand
Subang Grand Dorsett
Sheraton Subang Hotel
Sheraton Subang Jaya
Subang Jaya Sheraton
Dorsett Grand Subang Hotel
Dorsett Grand Hotel
Dorsett Grand
Dorsett Grand Subang Hotel
Dorsett Grand Subang Subang Jaya
Dorsett Grand Subang Hotel Subang Jaya

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 185 out of 771 reviews
5 - Excellent 24%
Rating 4 - Good. 348 out of 771 reviews
4 - Good 45%
Rating 3 - Okay. 153 out of 771 reviews
3 - Okay 20%
Rating 2 - Poor. 61 out of 771 reviews
2 - Poor 8%
Rating 1 - Terrible. 24 out of 771 reviews
1 - Terrible 3%

3.8/5

Cleanliness

3.9/5

Staff & service

3.9/5

Amenities

3.6/5

Property conditions & facilities

3.6/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service
Location is good to the places that I wanted to visit. Don't like my room is facing carpark and at low floor. I did request for room facing lake view on my booking but didn't happen :(
Stayed 3 nights in Jul 2022

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It is a convenient spot to be. I however learnt to not make bookings through Expedia when one is plagued with travel woes. The hotel despite repeated earlier emails updating our journey, were not willing to accommodate an extra day out of the missed 2 earlier days. The reason its because it is a third party booking. So the lesson is not to use Expedia. The check in service was dull and not inviting. At least, we are grateful that we had a room at midnight. It would have been good if the accommodation was given as we travel across such time difference with children and with so many delays/cancellations. I will not go back to this hotel for it's lack of service and humanity. I had moved to Empire Hotel nearby that is more accommodating and even gave us a discount on our extra days over their discounted amount. We appreciate their humanity and hospitality. Thank you. This hotel and Expedia is a bad option for us this time sadly.
Stayed 3 nights in Jul 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Western style property. Friendly and responsive staff. Unfortunately, the initial room assigned to us was in bad shape. Water damage on the ceiling in the bathroom. Leak. Worn out countertops that badly need replacing. We were promised another room on the same floor. Waited 2 hours plus and had to call front desk again. Assigned a room 2 floors above. No porter to help move. No compensation for our inconvenience. Rather disappointing, considering we had an excellent experience one week prior.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Western-style hotel that is built and maintained to North American standards. The staff were very polite, accommodating and prompt in responding to our needs. We had a flooded shower during our stay, but maintenance and housekeeping personnel fixed it and cleaned up the mess in a jiffy. We will definitely stay here again.
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet with eateries
Stayed 1 night in Jun 2022