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Dorsett Kuala Lumpur

Photo gallery for Dorsett Kuala Lumpur

Primary image
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Dorsett Kuala Lumpur

Dorsett Kuala Lumpur

5.0 star property

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
172 Jln Imbi, Kuala Lumpur, 55100

Explore the area

  • Popular LocationPavilion Kuala Lumpur7 min walk
  • Popular LocationBerjaya Times Square10 min walk
  • Popular LocationPrince Court Medical Centre10 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)49 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Dorsett Kuala Lumpur is located in Golden Triangle, a neighbourhood in Kuala Lumpur, and is in the entertainment district and near a metro station. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Travelling with kids? Consider Petrosains Science Discovery Centre, or check out an event or a game at Bukit Jalil National Stadium.

What's nearby

  • Pavilion Kuala Lumpur - 7 min walk
  • Berjaya Times Square - 10 min walk
  • Prince Court Medical Centre - 10 min walk
  • Jalan Alor - 14 min walk
  • Low Yat Plaza - 14 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 50 min drive

About this property

Dorsett Kuala Lumpur

Family-friendly Kuala Lumpur hotel in Golden Triangle, walk to Pavilion Kuala Lumpur
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and valet parking.
Dorsett Kuala Lumpur offers 320 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Languages spoken

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured valet parking on site (MYR 30 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AMโ€“10:30 AM: MYR 42.3 for adults and MYR 22.15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Checkers Cafe
  • Windows Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: The Dorsett Residence accommodations are located in an annex building next to the main building, approximately 131 feet (40 meters) away.

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 42.3 for adults and MYR 22.15 for children (approximately)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the rooftop infinity pool, gym and sauna is available only for this propertyโ€™s Studio Queen at Dorsett Residence, Two Bedroom Suite at Dorsett Residence and Two Bedroom Premier Suite at Dorsett Residence.

We should mention

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Dorsett Kuala Lumpur
Dorsett Regency
Dorsett Regency Hotel
Dorsett Regency Hotel Kuala Lumpur
Dorsett Regency Kuala Lumpur
Kuala Lumpur Dorsett Regency
Regency Dorsett Kuala Lumpur
Regency Kuala Lumpur
Dorsett Regency Kuala Lumpur Hotel Kuala Lumpur
Dorsett Kuala Lumpur Hotel
Dorsett Hotel
Kuala Lumpur Regency
Dorsett Kuala Lumpur Hotel
Dorsett Kuala Lumpur Kuala Lumpur
Dorsett Kuala Lumpur Hotel Kuala Lumpur

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 337 out of 989 reviews
5 - Excellent 34%
Rating 4 - Good. 447 out of 989 reviews
4 - Good 45%
Rating 3 - Okay. 132 out of 989 reviews
3 - Okay 13%
Rating 2 - Poor. 47 out of 989 reviews
2 - Poor 5%
Rating 1 - Terrible. 26 out of 989 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

3.5/5

Eco-friendliness

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We stayed here before Covid-19 and had a pleasant stay however this time round was literally a nightmare. Firstly my mothers room aircon was leakigg no throughout our 5 nights stay, her blouse was soaked and nothing was to offer drycleaning at all. Then my room had cockroaches! Also to highlight the gym was unable to access, so brought my daughter swimming we had to sit around for almost one hour just for a pool towel. Called housekeeping and front desk more then 5-6 times until they just didnt pick up the phone. Last but not least we were offered complimentary late checkout by MS Sharifah and the following day when we wanted to check out one of the front desk staff (male wearing glasses) asked for $100 for the 2 pm late checkout. Really was quite an unpleasant stay and wont be going back and really donโ€™t recommend staying here better to source the many other hotels nearby.
Stayed 5 nights in Jun 2022

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service
The hotel staff were friendly, kind and professional. The breakfast buffet had something for everyone. Our room was clean. The hotel was about 10 minute walk to the Pavilion Shopping Centre, and another 20 minute walk to the Petronas Twin Towers. AND, this 20 minute walk was through the mall and via a covered above-ground walkway.
Stayed 1 night in Jun 2022

1/5 Terrible

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Shower only had cold water and the rain shower wasnโ€™t working, and found unwrapped, opened chocolate in the minibar fridge
Stayed 1 night in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service
I stay for 2 night and there is no-one coming in to do housekeeping for my room at the second day. The sofa inside the room seem to be broken with a spanner on it. Overall staff service is great with great location. Will revisit at any moment notices.
Stayed 2 nights in Apr 2022

2/5 Poor

Disliked: Cleanliness, property conditions & facilities
overall experience was u pleasant, the bedding was a bit dirty, hot water supply at the shower was very slow, needed to wait for around 5 mins to get hot water. worst of all, there was a small cockroach inside the room in the first night which was really bad!
Stayed 2 nights in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Worth the stay!
It took us almost 2hrs to beat the traffic jam around the hotel and find it finally. But we got the room upgraded because the sweetest receptionist shared the same birthday with me. That really cheered us up, after the tiring drive. Room is spacious everything is great. But the wifi wasnโ€™t working and the phone wasnโ€™t working too. It didnโ€™t bother us too much. Itโ€™s a good stay in general and itโ€™s so close to Pavilion which is a big plus!
Stayed 1 night in Jan 2022

5/5 Excellent

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good stay with huge room . Great location.
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was okay
Overall my staycation was okay and good, just for the buffet dinner and breakfast is below my expectations so yeah. And the service for room service also bad and Iโ€™m quite disappointed. But the residences are good spacious and nice. Just the pool needed to booking rather than just leave anyone just go there. To taking care of Sop.
Stayed 2 nights in Dec 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nigthmare to stay here
Too dusty and the room is not comfortable dont have tissue glass or room thing can comfort the people who going to stay in the room almost you cannot put ur thing in the cabinet becouse a lot of dust and not clean this is not acceptable
Stayed 3 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2021