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Reviews of Expressionz Professional Suites by MyKey Global

4 out of 5
Expressionz Professional Suites by MyKey Global
Jalan 1/65a off Jalan Tun Razak, Kuala Lumpur

Reviews

7.6

Good

Rating 10 - Excellent. 60 out of 160 reviews" "
Rating 8 - Good. 46 out of 160 reviews" "
Rating 6 - Okay. 24 out of 160 reviews" "
Rating 4 - Poor. 14 out of 160 reviews" "
Rating 2 - Terrible. 16 out of 160 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Narmataa

Travelled with partner
Disliked: Cleanliness, amenities
1.Amneties not working. Eg fan, and broken water bidet. 2. The concierge refused to change room even after acknowledging amneties not working. 3. Noisy neighbors even after quiet hours. 4.Lights not working at all and was only changed after requested. 5.No adequate lighting at swimming pool, dangeround after 7pm/dark. 6.Stains on bedsheet indicated its been used plenty of times and no housekeeping was done. 7. The whole room was smelling bad, with poor ventilation. 8. Multiple requests of changing room was not entertained despite highligting this. No proper answer was given or action was taken. 9. Poor housekeeping.
Stayed 2 nights in Jan 2024

8/10 Good

MOHD ZAILAN

Stayed 1 night in Dec 2023

2/10 Terrible

Lydia

Stayed 3 nights in Dec 2023

8/10 Good

ZAKARIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Mr.T

Disliked: Cleanliness, room comfort
KEEP AWAY !!! Disgusting & smelly
I booked into a three-star hotel, and surprisingly, when I arrived at the reception, they told me it was a serviced apartment which I did not want. anyway, we were going to stay there for two nights at KL so we thought we would go with the flow. once we entered the room, there was a horrible smell, which made me almost vomit, and I had to control myself not to vomit. On the bedsheets, there were some stains which looked like someone had sexually discharged themselves. this room was unbearably, not healthy to stay in because of the damp smell that was coming within the room. so we went to the reception and spoke to a gentleman by the name of Shabir, he told us to contact the maintenance team on a WhatsApp number who manages the room, and somebody would come out to clean it at their convenience. we told him that we couldn’t wait for his convenience. Somebody has to come out now it’s urgent, so Shabir contacted them directly somebody came in a short time and the gentleman who looked at the room said this is not a good room to stay in. You should change the room immediately. so we went back to the reception room and Shabir said there was nothing else available, so we requested a refund which he promised to do with Hotels.com and Hotels.com are saying they will not refund the money. Unbelievable!!!! We are also disappointed with hotels.com and how they have handled this matter & not wanting to refund an unhabitable room which was advertised & paid for on their platform.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
1st stay experience
Overall stay are good except the room are lack of maintenance such as few lighting are not functioning and sliding doors are not in good condition. Besides that, the front desk staff are not friendly too
Stayed 2 nights in Sep 2023

10/10 Excellent

Savi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Superb location. Worth the price. Actually more than price.
Stayed 1 night in Sep 2023

10/10 Excellent

Chester

Liked: Cleanliness, property conditions & facilities
Awesome stay, affordable and cozy. Would stay again
Stayed 2 nights in Sep 2023

10/10 Excellent

NORHAFIZAN

Stayed 1 night in Aug 2023

8/10 Good

thi thu ha

Stayed 3 nights in May 2023

10/10 Excellent

Fatimah Suhana

Stayed 2 nights in Apr 2023

4/10 Poor

Pushpinder

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
One of the shower didnt work and 3 people had to share same shower. Didnt get the room I requested Wouldn't recommend again
Stayed 3 nights in Feb 2023

10/10 Excellent

Monika

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! We loved the roof top swimming pool. What a bonus!
Stayed 1 night in Jan 2023

6/10 Okay

ABAS

Stayed 1 night in Nov 2022

2/10 Terrible

Ahmed

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bad service they ask for early check out & charge me extra 100 Rm because check out at 1 pm horrible experien
Stayed 1 night in Nov 2022

6/10 Okay

EKBAL

Stayed 2 nights in Sep 2022

2/10 Terrible

izhar

Disliked: Amenities
Stayed 2 nights in Sep 2022

10/10 Excellent

Zulmajdi

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Yen Ling

Stayed 1 night in Jun 2022

8/10 Good

jazz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Jun 2022

10/10 Excellent

Kai Xuan

Stayed 2 nights in May 2022

10/10 Excellent

Hasfezan

Stayed 1 night in Apr 2022

10/10 Excellent

hakimi

Stayed 1 night in Apr 2022

10/10 Excellent

Nor azlinda

Stayed 3 nights in Apr 2022

10/10 Excellent

Kamal Azlan

Stayed 1 night in Apr 2022

8/10 Good

Aisya

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good i really satisfied for the view and the room condition but one thing, on the midnight the aircond suddenly have sound quite noise and stopped. So i need to sleep on living room not on the room. That spoil my staycation on here. I hope the property will fix the aircond so.
Stayed 1 night in Dec 2021

2/10 Terrible

Siaw Jing

Disliked: Cleanliness, room comfort
One of the biggest regrets in life
As a 4 star facility, poor service at reception, in terms of attitude, availability. No direct access of lift from reception to my floor, needed to take a separate lift midway, otherwise needed to drag my luggages inconveniently all the way to the back of the building for a direct access lift. Awful odour in the first room, coming from the sink drainage pipe, almost unbearable after we close all window, but it was too late in the night to change room, managed to ask for a change early next morning, but needed to packed every thing again and dragged them all the way down to reception, for storage, till they can provide us an alternative after check-out time. Cockroaches easily seen in both rooms i stayed. Very poor shower drainage, water flooded till my ankles after only 2 minutes of shower. Very poorly maintained furnitures (tables, chairs), some actually at the edge of breaking down. No provision of house keeping service to make up room at this facility, when asked, was told it came at an additional fee - all these not mentioned during at booking or at check in, but funny thing was there was a card hanging at the room door to indicate 'make-up room' or 'do not disturb' - i certainly did not get the logic. Needed to leave early morning with early check out at 6am, as mentioned above, reception not available, but that was ok still - passed access card to security, but then had to chase after them for my deposit. Overall - NEVER coming back here anymore.
Stayed 3 nights in Nov 2021

10/10 Excellent

Farhana

Stayed 1 night in Nov 2021

10/10 Excellent

Iris Lee Ling

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenient, clean, value for money
Stayed 4 nights in Oct 2021

8/10 Good

Yusnizah

Stayed 2 nights in Oct 2021

10/10 Excellent

Siti

Stayed 1 night in Oct 2021

10/10 Excellent

mohammad hafiz

Stayed 1 night in Oct 2021

10/10 Excellent

Ain natasha

Stayed 1 night in Oct 2021

8/10 Good

Suhana

Travelled with family
Liked: Cleanliness, room comfort
FAMILY GETAWAY PPN PHASE 2
It was comfortable. But the hot shower were not really working for both bathroom? We shudve made a report to change the room or something but we did’nt realise until its late at night already, such a hassle if we change by then. The swimming pool at level 48, we know we should buy a ticket at the lobby beforehand, but we didn’t know that they have limit. So it was full already on the day we arrived. The next morning we gotta line up just before 8, because the pool opens at 8, to get the ticket. So, yeah just letting you guys know that the limit is 14 people for an hour, RM10 per head. Swimming pool at level 8 is free but you still gotta book. Its first come first serve basis, limit 16 people for an hour. There is no cafe or whatnot, just a vending machine at lobby. The room doesnt even have kettle at first, so I called room service and thankfully they send it to our room right away. And the tv has no internet, I mean you cant really enjoy netflix and movies. Maybe its perfect for a night to sleep if you don’t have a place to stay haha
Stayed 1 night in Oct 2021

8/10 Good

Chun Teng

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Overall was OK, design is good. location is.. u better don't miss the turn else it's gonna be a big drive around to go back. the only problem is the water heater is not functioning properly.. the hotter water u'll get it's just slightly warm in my room. not sure about the others. parking rate is not cheap. it will charge you RM15 for it. the bed is comfort and i'm happy with it.
Stayed 1 night in Oct 2021

10/10 Excellent

Norizan

Business traveller
Liked: Cleanliness, room comfort
Awesome stay
Awesome place.... strategic location....
Stayed 2 nights in Sep 2021

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, room comfort
Security Guard Is Not Friendly 😡 The Washroom Dont Have Shower Gel (They Not Refill) 🙄 You Must Pay The Parking (Not Free)
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Lea

Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Without Kitchen Equipment
The room quite goods, but kitchen without kitchen equipment, how to cook? I spend more money to stay and I have to buy extra item to cooking. This is not the good to customer.
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Stayed 1 night in Dec 2020

2/10 Terrible

Joanne

Stayed 3 nights in Dec 2020

10/10 Excellent

Lum, Kuala Lumpur

Travelled with group
Liked: Cleanliness, property conditions & facilities
Conditions all is good, nice place for staycation.
Stayed 1 night in Dec 2020

6/10 Okay

Joleng

Mine furnishing spoons at least?
No utensils. Deposit for parking (cash). Pillows are not comfortable. Room space quite okay for couple.
Stayed 1 night in Dec 2020

8/10 Good

VIVIEN F Y

Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All good accept when need to check in i need to wait for the room be done. They said need to sanitize 1st. Im ok with only. You should sanitize it earlier. So that no delay on the check in and the guest no need to wait.
Stayed 1 night in Nov 2020
Response from theva on 25 Nov,2020
Thank you for your honest review, we will look into it and try to avoid doing sanitizer during check-in time. looking forward to hosting you again sir.

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2020