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Reviews

4.0 / 5Good
1,359 reviews

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  • Studio King

    3.9/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite, 1 King Bed

    4.5/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

In the city centre, Hotel Maya Kuala Lumpur is in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, a walkable area with good shopping. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street. Berjaya Times Square and Kuala Lumpur Bird Park are not to be missed. Our guests appreciate the hotel's central location.

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Nanas Station - 6 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 45 min drive

Restaurants

  • Where to eat
  • Maya Brasserie – Open daily. Reservations required.
  • Still Waters – Restaurant offering Japanese cuisine. Serves lunch and dinner on select days. Reservations required.

About this property

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Petronas Twin Towers
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a coffee shop/café. All 207 soundproofed rooms feature free WiFi and memory foam beds. For a bit of entertainment, TVs come with DVD players, and guests will also appreciate thoughtful touches such as bathrobes and slippers. Private bathrooms are not en suite.
Hotel Maya Kuala Lumpur offers 207 forms of air-conditioned accommodation with DVD players and minibars. Memory foam beds feature premium bedding. This Kuala Lumpur hotel provides complimentary wireless Internet access.
Rooms have detached private bathrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
In addition to a full-service spa, Hotel Maya Kuala Lumpur features an indoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on-site and wireless Internet access is complimentary.
A 24-hour business centre is on-site at this 5-star property. This luxury hotel also offers a fitness centre, spa services and a terrace. For a surcharge, a round-trip airport shuttle (available 24 hours) is offered to guests. Complimentary self-parking is available on-site.
Hotel Maya Kuala Lumpur has designated areas for smoking.
Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.
Guests aged under 16 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Anggun Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a steam room.
The spa is open daily.

Renovations and closures

The property will be renovating from 30 October 2019 until 20 December 2019 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Policies

Check-in

Check-in between 2 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 93.3 per night.

Pets

  • Pets not allowed

Payment types at the property

American Express
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 78.00 for adults and MYR 39.00 for children (approximately)
  • Airport shuttle fee: MYR 190.80 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 93.3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. Parking height restrictions apply.

Property is also known as

  • Hotel Maya Kuala Lumpur
  • Hotel Maya
  • Maya Kuala Lumpur
  • Hotel Maya Kuala Lumpur Hotel
  • Hotel Maya Kuala Lumpur Kuala Lumpur
  • Hotel Maya Kuala Lumpur Hotel Kuala Lumpur

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 78.00 for adults and MYR 39.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Ecotours
  • Fitness centre
  • Full-service spa
  • Helicopter/aeroplane tours
  • Indoor pool
  • Pilates classes
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Hindi
  • Malay

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (detached)
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Nearby things to do

Activities

  • Bike hire

Where to eat

  • Maya Brasserie – Open daily. Reservations required.
  • Still Waters – Restaurant offering Japanese cuisine. Serves lunch and dinner on select days. Reservations required.
5 - Excellent
491
4 - Good
519
3 - Okay
209
2 - Mediocre
92
1 - Poor
48
3.9
Cleanliness
4.0
Service and Staff
3.9
Amenities
3.7
Property condition

5/5 Excellent

The hotel is near KL twin tower and the room was spacious. The down side of the hotel is nearby no laundry washing stores and it’s near cemetery

Stayed 1 night in Oct 2019

2/5

Hotel location is great, a stone’s throw from KLCC. However, the 5 star rating is a false selling for this hotel. Will not stay here again.

Stayed 3 nights in Oct 2019

3/5

The hotel has big rooms with nice views of the city however our room had ants on and around our bed

Stayed 4 nights in Oct 2019

5/5 Excellent

Different options for dinner, proximity to tourist attractions and individually tailored customer service.

Stayed 4 nights in Oct 2019

5/5 Excellent

Staffs are polite, room size is huge, and close to the twin towers also train is below the the twin towers, shopping, eating is great.

Stayed 3 nights in Oct 2019

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