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Interior entrance
Indoor pool
Indoor pool
Premium bedding, memory foam beds, minibar, in-room safe
Premium bedding, memory foam beds, minibar, in-room safe

Guest reviews

3.9 out of 5 Good
998 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationPetronas Twin Towers6 min walk
Popular LocationSuria KLCC Shopping Centre11 min walk
Popular LocationKuala Lumpur Convention Centre12 min walk
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive

Choose dates to view prices

  • Studio King

    3.9/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 3
    More detailsStudio King
  • Junior Suite, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 3
    More detailsJunior Suite, 1 King Bed
  • Deluxe Suite, 1 King Bed

    Room amenities

    • 67 sq m
    • Sleeps 4
    More detailsDeluxe Suite, 1 King Bed
  • Studio Twin

    3.8/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 3
    More detailsStudio Twin

About this area

Kuala Lumpur

In the city centre, Hotel Maya Kuala Lumpur is in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, a walkable area with good shopping. Pavilion Kuala Lumpur and Suria KLCC Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square and Aquaria KLCC. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena.

Visit our Kuala Lumpur travel guide
Map
Popular Location

What's nearby

  • Petronas Twin Towers - 6 min walk
  • Suria KLCC Shopping Centre - 11 min walk
  • Kuala Lumpur Convention Centre - 12 min walk
  • KLCC Park - 13 min walk
  • Kuala Lumpur Tower - 3 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Nanas Station - 6 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 45 min drive

Restaurants

  • Where to eat
  • Maya Brasserie – Open daily. Reservations required.
  • Still Waters – Restaurant offering Japanese cuisine. Serves lunch and dinner on selected days. Reservations required.

About this property

Hotel Maya Kuala Lumpur

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Petronas Twin Towers
This hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a coffee shop/café. All 207 soundproofed rooms feature free WiFi and memory foam beds. For a bit of entertainment, TVs come with DVD players, and guests will also appreciate thoughtful touches such as bathrobes and slippers. Private bathrooms are not en suite.
Hotel Maya Kuala Lumpur offers 207 forms of air-conditioned accommodation with DVD players and minibars. Memory foam beds feature premium bedding. This Kuala Lumpur hotel provides complimentary wireless Internet access.

Rooms have detached private bathrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self parking
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 78.00 for adults and MYR 39.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Ecotours
  • Fitness centre
  • Full-service spa
  • Helicopter/aeroplane tours
  • Indoor pool
  • Pilates classes
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Hindi
  • Malay

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (detached)
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MYR 93.3 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 78.00 for adults and MYR 39.00 for children (approximately)
  • Airport shuttle fee: MYR 190.80 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 93.3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility

Frequently asked questions

Can I cancel my reservation for free at Hotel Maya Kuala Lumpur and receive a full refund?
Yes, Hotel Maya Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Maya Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at Hotel Maya Kuala Lumpur?
Check-in is from 2 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 190.80 per vehicle, one-way, applies.
Where is this property located?
Located in Kuala Lumpur City Centre, this luxury hotel is within a 10-minute walk of Petrosains Science Discovery Centre and Petronas Twin Towers. Suria KLCC Shopping Centre and Kuala Lumpur Convention Centre are also within 15 minutes. Bukit Nanas Station is 6 minutes by foot and KLCC Station is 8 minutes.

Guest reviews

Overall score and ratings for Hotel Maya Kuala Lumpur

3.9
Good
998 reviews
5 - Excellent
329
4 - Good
388
3 - Okay
169
2 - Mediocre
68
1 - Poor
44
3.8
Cleanliness
4.0
Service and Staff
3.8
Amenities
3.6
Property condition
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020
2.0 out of 5 Poor
  • Liked: Property conditions & facilities
  • Disliked: Cleanliness

Room shabby and not clean Food left in fridge on arrival One hand towel only Bearing in mind that we did not check in till 22 00hrs

Stayed 4 nights in Mar 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very close to KL twin towers and convenient to find eateries around. Decent rooms.

Stayed 2 nights in Jul 2018
3.0 out of 5 Okay
  • Liked: Amenities, property conditions & facilities

It was overall okay. Lobby and facility, location were great but the room wasn’t super clean. I found the back of TV covered by dust. And my room key didnt work twice so I had to ask staffs twice to check it out. Service was good, so I would like to give around 3.5 stars.

Stayed 3 nights in Feb 2020
4.0 out of 5 Good
  • Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020