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Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
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Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.3 out of 5 Excellent
492 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationPetronas Twin Towers11 min walk
Popular LocationKLCC Park13 min walk
Popular LocationSuria KLCC Shopping Centre15 min walk
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)54 min drive
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  • Deluxe Room, 1 Queen Bed

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Room, 1 Queen Bed
  • Deluxe Room, 2 Single Beds

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Room, 2 Single Beds
  • Standard Room, 2 Single Beds

    4.4/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    More detailsStandard Room, 2 Single Beds
  • Standard Room, 1 Queen Bed, High Floor

    5/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed, High Floor
  • Standard Room, 2 Single Beds, High Floor

    5/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    More detailsStandard Room, 2 Single Beds, High Floor
  • Standard Room, 1 Queen Bed

    4.5/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed
  • Standard Room, 3 Single Beds

    Room amenities

    • 20 sq m
    • Sleeps 3
    More detailsStandard Room, 3 Single Beds

About this area

Kuala Lumpur

In the city centre, Ibis Kuala Lumpur City Centre Hotel is in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, an area with good shopping. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and travellers looking to shop may want to visit Suria KLCC Shopping Centre and Pavilion Kuala Lumpur. Don't miss out on a visit to Kuala Lumpur Bird Park. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.
Visit our Kuala Lumpur travel guide
View in a map
Popular Location

What's nearby

  • Petronas Twin Towers - 11 min walk
  • KLCC Park - 13 min walk
  • Suria KLCC Shopping Centre - 15 min walk
  • Royal Thai Embassy - 18 min walk
  • Pavilion Kuala Lumpur - 6 min drive

Getting around

  • Kuala Lumpur Titiwangsa Station - 3 min drive
  • Ampang Park Station - 10 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 54 min drive

Restaurants

  • Where to eat
  • Kampung Kitchen – Buffet restaurant offering local and international cuisine. Serves breakfast, lunch and dinner daily.
  • Sky Bar – Serves dinner daily.
  • Petite Paris Cafe – Open daily.

About this property

Ibis Kuala Lumpur City Centre Hotel

4-star Kuala Lumpur hotel in Kuala Lumpur City Centre, near Petronas Twin Towers
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 684 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include rainfall showerheads and coffee makers.
Ibis Kuala Lumpur City Centre Hotel offers 684 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Asiaspa has 6 treatment rooms, including rooms for couples. Services include massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 30 for adults and MYR 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 7 meeting rooms
  • Conference centre

Outdoors

  • Pool sunloungers

Spa

  • 6 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 24 July 2020 to 31 December 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MYR 100.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 30 for adults and MYR 15 for children (approximately)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Ibis Kuala Lumpur City Centre
Ibis Kuala Lumpur City Centre Hotel Hotel
Ibis Kuala Lumpur City Centre Hotel Kuala Lumpur
Ibis Kuala Lumpur City Centre Hotel Hotel Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at Ibis Kuala Lumpur City Centre Hotel and receive a full refund?
Yes, Ibis Kuala Lumpur City Centre Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Ibis Kuala Lumpur City Centre Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Ibis Kuala Lumpur City Centre Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 10:00 PM.
Is Ibis Kuala Lumpur City Centre Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ibis Kuala Lumpur City Centre Hotel?
Self-parking is free at this property.
What time is check-in at Ibis Kuala Lumpur City Centre Hotel?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Ibis Kuala Lumpur City Centre Hotel?
Checkout is at noon.
Where is Ibis Kuala Lumpur City Centre Hotel located?
Located in Kuala Lumpur City Centre, this spa hotel is within a 15-minute walk of Petronas Twin Towers and KLCC Park. Suria KLCC Shopping Centre and Kuala Lumpur Convention Centre are also within 1 mi (2 km). Ampang Park Station is 10 minutes by foot and KLCC Station is 12 minutes.
4.3
Excellent
5 - Excellent
248
4 - Good
173
3 - Okay
43
2 - Poor
20
1 - Terrible
8

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
it was so clean and tidy. the views were amazing. The restaurant served nice food, and really enjoyed the top floor spa and bar
Stayed 7 nights in Nov 2019

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff especially the manager, Faizal who arranged from Grab when there was a miscommunication about their shuttle schedule. Aircon in the room wasn’t that cold. Was sweating at night so that was rather uncomfortable. Slamming of doors or dragging of furnitures from the room above / nearby can be clearly heard hence not so good for light sleepers.
Stayed 2 nights in Mar 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. I would definitely stay here again. It would have been better if the room had some drawers to put clothes instead of having to go into the suitcase every time you need something.
Stayed 4 nights in Mar 2020

3/5 Okay

Travelled with group
Happy face iconLiked: Staff & service, property conditions & facilities
the bathroom needed more attention and the room cleanness left to be desired of
Stayed 6 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here, the place was spotless throughout. The reception guys were very heppful woth a smile on their faces. The bed very comfortable, although very squeaky. The rooftop pool is of course the best thing, what a view. The only minuscule thing i would mention is the cafe in the lobby where we often got coffees or pastries before heading off early ... the coffees and croissants are absolutely tiny. Cute but we needed 6 croissants each. A little bit pointless I thought.
Stayed 4 nights in Feb 2020

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