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Mandarin Pacific Hotel

3.0 star property
Travelers find everything they need for a hassle-free urban adventure at this Kuala Lumpur hotel, from practical tour assistance to convenient luggage storage.

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Mandarin Pacific Hotel sits in central Kuala Lumpur, offering a practical modern base for city exploration. Guests appreciate the convenient location while taking advantage of dry cleaning services, dining at the on-site restaurant, and connecting with in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room

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About this property

Mandarin Pacific Hotel

  • Hotel near Petaling Street Market
  • Close to Jalan Alor and Kuala Lumpur Tower, Mandarin Pacific Hotel provides dry cleaning/laundry services, a restaurant and more. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • Luggage storage, concierge services and a front desk safe
    • A 24-hour front desk, tour/ticket information and a lift
  • Room features
  • All 144 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and free bottled water.
  • Extra conveniences in all rooms include:
    • Bathrooms with baths or showers and free toiletries
    • Coffee/tea makers, daily housekeeping and desks

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Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before 1:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 39.5 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 10 per person
  • Airport shuttle fee: MYR 90 per person (return)
  • Self-parking fee: MYR 5 per day (in/out privileges)
  • Rollaway bed fee: MYR 39.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Mandarin Pacific Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mandarin Pacific Hotel?

Self-parking is available for MYR 5 per day.

What time is check-in at Mandarin Pacific Hotel?

Check-in begins at noon.

What time is check-out at Mandarin Pacific Hotel?

Checkout is at 1:30 PM.

Does Mandarin Pacific Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 90 per person applies.

Where is Mandarin Pacific Hotel located?

Located in Golden Triangle, this hotel is within 1 mile (2 km) of Petaling Street Market, Berjaya Times Square and Jalan Alor. Petronas Twin Towers and KLCC Park are also within 3 miles (5 km). Kuala Lumpur Pasar Seni Station is only a 2-minute walk and Maharajalela Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

5.4

Cleanliness

7.2

Location

6.4

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 16 out of 241 reviews
Rating 8 - Good. 66 out of 241 reviews
Rating 6 - Okay. 84 out of 241 reviews
Rating 4 - Poor. 43 out of 241 reviews
Rating 2 - Terrible. 32 out of 241 reviews

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i would like to give back feedback to this hotel because for standard room normal rent per night 51 Rm and through expedia was very expensive i never recommended expedia again to anybody the hotel charge me 97+15 tax+10 government tax= 122Rm without break fast i am sorry to say bad expedia and bad hotel because both of you cheating people
Stayed 4 nights in Apr 2019
Verified

6/10 Okay

Yeng

Liked: Staff & service, property conditions & facilities, room comfort
Hotel close to MRT, LRT and bus station. Hot water shower and bathroom condition needs to be improved.
Stayed 4 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

お安く泊まれてお得なホテルです

駅から５分程で立地は最高でした。チャイナタウンの一角にあるので食事は困りませんでした。ＫＬのメインの駅にも１駅ですし観光にも便利です、 ホテルの老朽化は感じられますが、部屋も狭くなく圧迫感は感じませんでした。朝食もついてこの値段で宿泊できるのですからお得だと思います。徒歩圏内にセントラルマーケットもあり、繁華街のブキビンタンへも電車ですぐです。市内循環している無料のバスのバス停の乗り場へもすぐです。ショッピングも困らないと思います。フロント方の接客も感じ良かったです。
Stayed 4 nights in Dec 2018
Verified

8/10 Good

RATCHANON

Liked: Staff & service
Disliked: Cleanliness
การเช็คอิน ปกติเรียบร้อยเรียบง่ายแค่ยื่นพาสปอตและเซ็นต์ชื่อใบเข้าพัก แต่ด้วยโรงแรมที่เก่าแล้ว ภายในห้องพักที่ได้ ห้องเก่า พรมมีฝุ่นคราบและผงความสกปรก เยอะมาก เตียงนอน นอนสบายแต่ ไม่ค่อยสะอาด หมอนหนุน ยังไม่ผมติดอยู่เลย 2 เส้น เข้าใจว่าคงไม่เปลี่ยนปลอกหมอน แต่เป็นคนไม่คิดอะไรมาก เพราะเตรียมใจกับสภาพโรงแรมไว้อยู่แล้ว ตอนนอนเลยเอาผ้าเช็ดตัวมาคลุมหมอนรองนอนอีกที
Stayed 1 night in Dec 2018
Verified

8/10 Good

Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. A few walking steps to station.
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

Thian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leong

It was my worst stay for my past ten years I will not return to this hotel
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Lawrence

Liked: Staff & service
The hotel need some basic renovation and very run down
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

HengLeong

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is very old.However, the very issue on the hotel is that the room is very very very dirty. The carpet is so dirty that you have to wear your shoes inside the room. The wall, table and sofa are also very dirty, Finally the toilet is so damn dirty that you will not even want to use it, And if you ask the receptionist, they would say this is the toilet standard for their bathrooms. The 3 star on the hotel is rubbish. Overall NOTHING is clean for the hotel room and I wonder how some of guests can even say the room is clean and comfortable.. Stay away from this hotel except if you like to stay in a dirty room with a very very dirty bathroom. Save your money and go elsewhere. There is no way they can improve any further.
Stayed 1 night in Nov 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst Hotel

Sorry but I stayed in OLd Dirty Room ... Breakfast Buffet serve the same menu everyday.
Stayed 6 nights in Sep 2018
Verified

4/10 Poor

Owen

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to transport and nice eating places. The hotel was very run down and shabby
Stayed 2 nights in Sep 2018
Verified

8/10 Good

MICHIYO

Liked: Staff & service
Disliked: Cleanliness

駅0分、立地は最高！

パサールセニ駅近と思っていたのですが、新しい改札口が出来ていて、駅から30秒くらい、、大雨でなければ傘もいらないくらいです。 朝食は満足出来る程のものではないも、宿泊費を考えるとまあまあ…カヤトーストが美味しかったです。 ホテルからはチャイナタウン、スリマハマリアマン寺院はすぐ。 徒歩圏にセントラルマーケットや「I♡KL」のシティギャラリーもあり、立地は最高です。市内無料シャトルバスも頻繁に出ているみたいでした。 チェックアウト後の荷物はフロント近辺に放置でなく中のスタッフルームで預かってもらいました。 建物は古いですが、又是非泊まりたいです。
Stayed 3 nights in Jul 2018
Verified

2/10 Terrible

Gabriella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale cortese , ma struttura fatiscente
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

Vacation

The hotel is already old. The restroom faucets are very hard to pull but functioning. What I like in them was that they allow early check in with no extra charge as long as the room is available.
Stayed 1 night in Jun 2018
Verified

6/10 Okay

avocadooooooon

Disliked: Cleanliness, property conditions & facilities
部屋が心なしか薄暗い気がします。トイレから水漏れしていたのが気になりました。 掃除は丁寧にしてありますし、シャワーの調子も良かったのでこの値段なら仕方がないと思います。 駅の出口目の前でとなりにセブンイレブンもあります。 チャイナタウンやセントラルマーケットもすぐなのでアクセス的には申し分ありません。 コンセントもデポジットを払えば貸して頂けます。10RMは後で戻って来ます。 外国人観光客は宿泊税？を10RM払わなくては行けないので最低額のリンギットをもってチェックインしましょう。 朝ごはんはチャイナタウンや駅前のカレー屋さんがオススメです！
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

good price

Price is very good, also the location to get access to different parts of the town by buss or train
Stayed 1 night in Jul 2018
Verified

8/10 Good

R

Liked: Staff & service, room comfort
The price is very good. Staff are friendly. But rooms need a little re modeling
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
受付、食堂の年配のスタッフが親切。
Stayed 2 nights in Jul 2018
Verified

4/10 Poor

LINGLING

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tidak cocok utk membawa anak2

Untuk pemesanan kmi dibatalkan sepihak dengan alasan kamar pesanan kami masih diperpanjang oleh cust lain. Utk itu kami dicarikan kamar lainnya dengan ukuran lebih kecil dan tdk ada jendela. Kmar lembab, lampu juga gelap, kran shower patah, bath up nya kotor. Dan makanan breakfast juga tdk enak. Pelayanan resepsionis galak2 dan tdk ramah.
Stayed 3 nights in Jun 2018
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
First impression smell old, needs paint job really bad. Cob web and air condition was on and off. TV has to be upgraded, should have at least one international news channel like BBC or CNN. Shower room need to be scrubbed or change the tiles. WC was ok. I hope the management will take care of business. Very disappointing.
Stayed 2 nights in May 2018
Verified

6/10 Okay

lanie

Disliked: Property conditions & facilities

nice, close to city proper

it has breakfast buffet and free wifi. near lrt station
Stayed 5 nights in Apr 2018
Verified

2/10 Terrible

Nazri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last choice

Checkout early and try to find another hotel. Staff is rude, room is for sure not clean, saw blood stain on the mattress etc, not recommended.
Stayed 1 night in May 2018
Verified

4/10 Poor

lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategic location but not nice to stay

Location is great - so you could search hotel around that area, there are quite a few competitive ones - means surrounding the hotel within walking distance you are able to visit a few hotspots within a day , eg Dataran Merdeka , Chinatown (now become Indian town) , Central Market, Masjid Jamek, National Tekstil Museum, if you still have time left for the day, could go Bukit Bintang shopping by taking MRT from Pasar Seni to Bukit Bintang station. All this could be done within a day by walking and MRT / LRT. The room I stayed is miserable, like horrid movie style, I turned the light on both nights. I paid about RM 72 per night for a no windows common room. Not sure if other type of room could be different. You may consider other budget hotel or backpacker hotel, they could be clean and tidy
Stayed 2 nights in Apr 2018
Verified

8/10 Good

Ennisjack

Liked: Staff & service, property conditions & facilities

Nice stay

Strategic location, walking distance to MRT and Rapid Putra LRT. Overall a good place to stay.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Jeff

Liked: Staff & service

Close to Chinatown, central market and few lines

Very good location. ..close to pudu sentral where star alliance run shutter bus every 30 minutes to KL airport...also right in Chinatown...very close to everything...including many street vendors for food and other stuffs...the hotel is a little bit less maintained but can not complain with the price for a room in downtown KL
Stayed 2 nights in Feb 2018
Verified

6/10 Okay

Chee Jit

Old hotel with cold rooms.

The room is very cold. No air-con control. Central air-con controlled.
Stayed 1 night in Jan 2018