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Overview of Oakwood Hotel & Residence Kuala Lumpur

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Outdoor pool
Outdoor pool
Outdoor pool
TV
VIP Access

Oakwood Hotel & Residence Kuala Lumpur

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationRoyal Thai Embassy3 min walk
    Popular LocationGleneagles Kuala Lumpur14 min walk
    Popular LocationPrince Court Medical Centre3 min drive
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive

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About this area

Kuala Lumpur

Located in Kuala Lumpur, Oakwood Hotel & Residence Kuala Lumpur is in the business district and near a metro station. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena.
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Popular Location

What's nearby

  • Royal Thai Embassy - 3 min walk
  • Gleneagles Kuala Lumpur - 14 min walk
  • KLCC Park - 2 min drive
  • Prince Court Medical Centre - 3 min drive
  • Technology University of Malaysia - 4 min drive

Getting around

  • Kuala Lumpur Titiwangsa Station - 5 min drive
  • Dato' Keramat Station - 10 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • Where to eat
  • TrEat Restaurant and Bar – Poolside restaurant. Serves breakfast, lunch and dinner daily.

About this property

Oakwood Hotel & Residence Kuala Lumpur

4-star Kuala Lumpur hotel in Kampung Datuk Keramat, walk to Royal Thai Embassy
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar and self parking. All 251 rooms offer free WiFi, room service and TVs with cable channels. Guests will also find rainfall showerheads, free bottled water and hairdryers.
Oakwood Hotel & Residence Kuala Lumpur offers 251 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (MYR 8 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Pick-up airport shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MYR 48 for adults and MYR 24 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Meeting rooms 4

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Doorbell and phone notification
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2 PM - noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 127.2 per day.
Cots (infant beds) are available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 150.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 48 for adults and MYR 24 for children (approximately)
  • Airport shuttle fee: MYR 280.00 per vehicle
  • Self-parking fee: MYR 8 per day (in/out privileges)
  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: MYR 127.2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Oakwood Hotel Kuala Lumpur
Oakwood Kuala Lumpur
Oakwood Hotel Residence Kuala Lumpur
Oakwood & Kuala Lumpur
Oakwood Hotel & Residence Kuala Lumpur Hotel
Oakwood Hotel & Residence Kuala Lumpur Kuala Lumpur
Oakwood Hotel & Residence Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 196 out of 365 reviews
5 - Excellent 54%
Rating 4 - Good. 126 out of 365 reviews
4 - Good 35%
Rating 3 - Okay. 25 out of 365 reviews
3 - Okay 7%
Rating 2 - Poor. 9 out of 365 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 365 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great & Cozy
A very warm welcome by Mr Muhazlim (front desk asst manager) for his attentive skills upon check in. The breakfast buffet selections was good..Overall I enjoyed staying at Oakwood. Might stay again in the future.
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, comfortable and clean tho the microwave was out of order.
Stayed 2 nights in Aug 2020

4/5 Good

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good location
Spacious rooms and close to gleneagles hospital - we made a trip to a family member admitted there. Could improve on cleanliness and speed in check in otherwise good value for money
Stayed 1 night in Sep 2020

5/5 Excellent

Stayed 1 night in Sep 2020