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Overview of Pacific Express Hotel Chinatown

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Laptop workspace, free WiFi, bed sheets
Laptop workspace, free WiFi, bed sheets
Laptop workspace, free WiFi, bed sheets
Laptop workspace, free WiFi, bed sheets

Pacific Express Hotel Chinatown

3 out of 5

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationPetaling Street2 min walk
    Popular LocationKuala Lumpur Tower17 min walk
    Popular LocationNational Mosque18 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Located in Kuala Lumpur's Golden Triangle neighbourhood, Pacific Express Hotel Chinatown is near a metro station and near the boardwalk. Merdeka Square and Kuala Lumpur Tower are notable landmarks, and travellers looking to shop may want to visit Petaling Street and Pavilion Kuala Lumpur. Looking to enjoy an event or a match while in town? See what's going on at Bukit Jalil National Stadium.
Popular Location

What's nearby

  • Petaling Street - 2 min walk
  • Kottu Malai Pillayar Temple - 5 min walk
  • Menara Maybank - 6 min walk
  • Kuala Lumpur Tower - 17 min walk
  • National Mosque - 18 min walk

Getting around

  • Kuala Lumpur Pasar Seni Station - 6 min walk
  • Plaza Rakyat Station - 12 min walk
  • Kuala Lumpur International Airport (KUL) - 44 min drive

About this property

Pacific Express Hotel Chinatown

3-star Kuala Lumpur hotel in Golden Triangle, walk to Petaling Street
A restaurant, self parking and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and a front desk safe are on-site. All 211 rooms offer free WiFi, flat-screen TVs and hairdryers. Other amenities available to guests include showers, phones and free toiletries.
Pacific Express Hotel Chinatown offers 211 forms of air-conditioned accommodation with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 10 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 20 for adults and MYR 15 for children
  • 1 restaurant

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Laptop-friendly workspace
  • Phone

See similar properties

Policies

Check-in

Check-in from 3 PM - 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 20 for adults and MYR 15 for children (approximately)
  • Self-parking fee: MYR 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Pacific Express Hotel
Pacific Express Chinatown
Pacific Express Chinatown
Pacific Express Hotel Chinatown Hotel
Pacific Express Hotel Chinatown Kuala Lumpur
Pacific Express Hotel Chinatown Hotel Kuala Lumpur

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 3 out of 25 reviews
5 - Excellent 12%
Rating 4 - Good. 13 out of 25 reviews
4 - Good 52%
Rating 3 - Okay. 6 out of 25 reviews
3 - Okay 24%
Rating 2 - Poor. 2 out of 25 reviews
2 - Poor 8%
Rating 1 - Terrible. 1 out of 25 reviews
1 - Terrible 4%

3.7/5

Cleanliness

3.9/5

Staff & service

2.8/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good stay, but lots of smoke at night
We were check-in ok. The staff was extremely friendly. The security guard even opens the door for us. In the beginning, it was fine. The hallway is a bit smelly, but the room is really good. However, later that night (around 10pm), there was a lot of smoke and it smells like exhaust smoke from a truck :( Also, there were no toiletries in the toilet (ie. no toothbrush, etc...). The room is spacious and the bed is very comfortable. But I did get a bug bite on my chest. Just put on your cloth while sleeping and you should be fine. Overall, it was a good stay.
Stayed 1 night in Feb 2020

3/5 Okay

Stayed 1 night in Oct 2019

3/5 Okay

Liked: Staff & service
Stayed 2 nights in Sep 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Nice hotel, comfy bed, great location
Stayed 3 nights in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
fantastic you wont be disapointed
Stayed 2 nights in Apr 2019