Shangri-La Hotel - Kuala Lumpur: 2020 𝗗𝗲𝗮𝗹𝘀 & 𝗣𝗿𝗼𝗺𝗼𝘁𝗶𝗼𝗻𝘀

4.6 / 5Wonderful

2,054 reviews

Pool
Free WiFi
Free parking
Air Conditioning

11 Jalan Sultan Ismail, Kuala Lumpur

Explore the area

Kuala Lumpur Tower11 min walk

Kuala Lumpur Convention Centre12 min walk

Petronas Twin Towers12 min walk

Kuala Lumpur (KUL-Kuala Lumpur Intl.)46 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

Deluxe Room, 1 King Bed
Photos of Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
Room amenities
City view
Sleeps 2
1 King Bed
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Executive Room, 1 King Bed
Photos of Executive Room, 1 King Bed
Executive Room, 1 King Bed
Room amenities
City view
Sleeps 3
1 King Bed
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Horizon Club, Executive Room, 1 King Bed
Photos of Horizon Club, Executive Room, 1 King Bed
Horizon Club, Executive Room, 1 King Bed
Room amenities
City view
Sleeps 3
1 King Bed
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Executive Suite, 1 King Bed
Photos of Executive Suite, 1 King Bed
Executive Suite, 1 King Bed
Room amenities
City view
Sleeps 3
1 King Bed
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Premier Suite, 1 King Bed (Selection)
Photos of Premier Suite, 1 King Bed (Selection)
Premier Suite, 1 King Bed (Selection)
Room amenities
City view
Sleeps 3
1 King Bed
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Executive Room, 2 Single Beds
Photos of Executive Room, 2 Single Beds
Executive Room, 2 Single Beds
Room amenities
City view
Sleeps 2
2 Single Beds
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Horizon Club, Executive Room, 2 Single Beds
Photos of Horizon Club, Executive Room, 2 Single Beds
Horizon Club, Executive Room, 2 Single Beds
Room amenities
City view
Sleeps 3
2 Single Beds
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Executive Suite, 2 Single Beds
Photos of Executive Suite, 2 Single Beds
Executive Suite, 2 Single Beds
Room amenities
City view
Sleeps 3
2 Single Beds
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Premier Suite, 2 Single Beds (Selection)
Photos of Premier Suite, 2 Single Beds (Selection)
Premier Suite, 2 Single Beds (Selection)
Room amenities
City view
Sleeps 3
2 Single Beds
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Family Suite, 1 King Bed (Premier)
Photos of Family Suite, 1 King Bed (Premier)
Family Suite, 1 King Bed (Premier)
Room amenities
Sleeps 2
1 King Bed
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About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, Shangri-La Hotel - Kuala Lumpur is in the city centre and near a metro station. The area's natural beauty can be seen at KLCC Park and Batu Caves, while Berjaya Times Square and Aquaria KLCC are popular area attractions. Travelling with kids? Don't miss Kuala Lumpur Bird Park and KidZania. Our guests appreciate the hotel's central location.

Visit our Kuala Lumpur travel guide

What's nearby

Kuala Lumpur Tower - 11 min walk
Kuala Lumpur Convention Centre - 12 min walk
Petronas Twin Towers - 12 min walk
Aquaria KLCC - 13 min walk
Suria KLCC Shopping Centre - 13 min walk

Getting around

Kuala Lumpur Sultan Ismail Station - 3 min drive
Bukit Nanas Station - 5 min walk
Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 46 min drive

About this property

Shangri-La Hotel - Kuala Lumpur

Family-friendly Kuala Lumpur hotel in Kuala Lumpur City Centre, near Kuala Lumpur Tower

Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 662 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Guests will also find 24-hour room service, minibars and premium bedding.

Shangri-La Hotel - Kuala Lumpur offers 662 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Train station pick-up shuttle (surcharge)

Limo/town car service

Shopping centre shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 98 per person

1 restaurant and 1 coffee shop/cafe

1 poolside bar and 1 bar

24-hour room service

Coffee/tea in a common area

Things to do

Aerobics classes

Children's pool

Fitness centre

Full-service spa

Outdoor pool

Sauna

Shopping

Hot tub

Steam room

Family friendly

Babysitting/childcare (surcharge)

Children's pool

Dry-cleaning service

Free cots/infant beds

Corner/local shop

In-room childcare (surcharge)

Laundry facilities

Outdoor pool

Rollaway/extra beds (surcharge)

Supervised childcare/activities (surcharge)

Conveniences

Ballroom

Lift

Free newspapers in reception

Front-desk safe

Gift shop/newsstand

Corner/local shop

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry-cleaning service

Hair salon

Laundry facilities

Luggage storage

Multilingual staff

Porter

Tour/ticket assistance

Turndown service

Wedding services

Languages spoken

Arabic

Chinese

English

Japanese

Malay

Business services

15 meeting rooms

Computer station

Conference centre

Outdoors

Garden

Terrace

Spa

Body treatments

Hydrotherapy

Massages

Reflexology

Sauna

Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

Wheelchair-accessible business centre

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness centre

Wheelchair-accessible lounge

Wheelchair-accessible path to lift

Wheelchair-accessible public bathroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible spa

Wheelchair accessible (may have limitations)

Designated smoking areas

TV in reception

Bedroom

Air conditioning

Blackout drapes/curtains

Free cots/infant beds

Hypo-allergenic bedding

Premium bedding

Rollaway/extra beds (surcharge)

Bathroom

Bathrobes

Free toiletries

Hairdryer

Shower

Entertainment

TV/satellite channels

LCD TV

Premium channels

Food and drink

Coffee/tea maker

Free bottled water

Minibar

Access via exterior corridors

Connecting rooms available

Desk

Free newspapers

Iron/ironing board

Laptop-compatible safe

Laptop-friendly workspace

Phone

Slippers

Turndown service

Policies

Check-in between 2 PM - 10 PM

Early check-in subject to availability

Express check-in

Check-out before noon

Late check-out subject to availability

Express check-out

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

No pets or service animals allowed

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for MYR 116.0 per night.

Free cots (infant beds)!

Important information

You'll be asked to pay the following charges at the property:

Deposit: MYR 400 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Fee for buffet breakfast: MYR 98 per person (approximately)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: MYR 116.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. One child aged 11 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets or service animals are allowed at this property.

Property is also known as

Shangri-La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur
Shangri La Kuala Lumpur
Shangri La Hotel Kuala Lumpur
Shangri La Kuala Lumpur
Shangri-La Hotel - Kuala Lumpur Hotel
Shangri-La Hotel - Kuala Lumpur Kuala Lumpur
Shangri-La Hotel - Kuala Lumpur Hotel Kuala Lumpur

All reviews

4.6

Wonderful

2,054 reviews

5 - Excellent

1,423

4 - Good

505

3 - Okay

2 - Mediocre

1 - Poor

4.7

Cleanliness

4.7

Service and Staff

4.5

Amenities

4.5

Property condition

5/5 Excellent

Verified traveller

Travelled with partner

10 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved this place.. great location and friendly helpful staff...hotel was very quiet we felt we were the only ones there. Tourism has been impacted by Covid 19. Pool was nice and huge gym. Breakfast was nice but our last day it was moved to the horizon club as I guess it’s saves money? Nicest Shangri-La we’ve stayed in.

Stayed 3 nights in Mar 2020

5/5 Excellent

Verified traveller, Sofia

Travelled with family

8 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good hotel with fantastic dinner buffet in Friday!Highly reccomend

Stayed 3 nights in Mar 2020

5/5 Excellent

Jo, Melbourne

Business traveller, Travelled with partner

1 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Magnificent place, beautifully designed and lovely presentation. Staff were exceptional and really made our stay wonderful

Stayed 3 nights in Feb 2020

5/5 Excellent

Verified traveller, Montreal

28 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Definitely worth its 5 star rating. Fantastic hotel, close to everything. Rooms are well maintained, and they have thought of everything, including the thoughtful addition of fresh fruit each morning. Would highly recommend

Stayed 2 nights in Feb 2020

5/5 Excellent

Verified traveller

Travelled with family

27 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities

What a beautiful stay, hotel is spotless staff are very friendly and helpful. Great value for money. Ideal location in the heart of KL, easy access to all local transport. In walking distance of most sights. Amazing views .

Stayed 6 nights in Feb 2020

Travel advisory

Shangri-La Hotel - Kuala Lumpur

Overview of Shangri-La Hotel - Kuala Lumpur

Photo gallery

Guest reviews

Amenities

Map

Explore the area

Choose dates to view prices

Free cancellation on all rooms

Deluxe Room, 1 King Bed

Photos of Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Room amenities

Executive Room, 1 King Bed

Photos of Executive Room, 1 King Bed

Executive Room, 1 King Bed

Room amenities

Horizon Club, Executive Room, 1 King Bed

Photos of Horizon Club, Executive Room, 1 King Bed

Horizon Club, Executive Room, 1 King Bed

Room amenities

Executive Suite, 1 King Bed

Photos of Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Room amenities

Premier Suite, 1 King Bed (Selection)

Photos of Premier Suite, 1 King Bed (Selection)

Premier Suite, 1 King Bed (Selection)

Room amenities

Executive Room, 2 Single Beds

Photos of Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Room amenities

Horizon Club, Executive Room, 2 Single Beds

Photos of Horizon Club, Executive Room, 2 Single Beds

Horizon Club, Executive Room, 2 Single Beds

Room amenities

Executive Suite, 2 Single Beds

Photos of Executive Suite, 2 Single Beds

Executive Suite, 2 Single Beds

Room amenities

Premier Suite, 2 Single Beds (Selection)

Photos of Premier Suite, 2 Single Beds (Selection)

Premier Suite, 2 Single Beds (Selection)

Room amenities

Family Suite, 1 King Bed (Premier)

Photos of Family Suite, 1 King Bed (Premier)

Family Suite, 1 King Bed (Premier)

Room amenities

About this area

Kuala Lumpur

What's nearby

Getting around

About this property

Shangri-La Hotel - Kuala Lumpur

Property amenities

Internet

Parking and public transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Languages spoken

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions