Skip to main content

Shangri-La Kuala Lumpur

Choose dates to view prices

Luxury
VIP Access
5.0 star property
9.4

Exceptional

Elegant escape with stunning city views

Convenient and easy access to the city centre, this hotel boasts a sophisticated design with spacious rooms and stunning views. Enjoy top-tier amenities including a gym, spa, and dedicated lounge staff, ensuring a luxurious and seamless stay.

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
The current price is S$201
includes taxes & fees
17 Jun - 18 Jun

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(27 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Club, Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Horizon Club, Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, Bathtub (Selection)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Bathtub (Selection)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon Club, Executive Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Horizon Club, Executive Room, 2 Single Beds

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed, Non Smoking (Premier)

Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed, Non Smoking (Premier)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King Room

Premium bedding, minibar, in-room safe, desk

Executive King Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Horizon Club Executive King Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Executive King Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Business Room, 1 King Bed (Premier)

Premium bedding, minibar, in-room safe, desk

Business Room, 1 King Bed (Premier)

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

You may also like

Ad
Outdoor pool, open 7:00 AM to 7:00 PM, free pool cabanas, pool umbrellas

W Kuala Lumpur

Kuala Lumpur City Centre
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
9.2 out of 10, Wonderful, 408 reviews
The price is S$347
includes taxes & fees
24 Jun - 25 Jun
W Kuala Lumpur
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Golden Triangle, a neighbourhood in Kuala Lumpur, Shangri-La Kuala Lumpur is in the entertainment district and near a metro station. Kuala Lumpur Tower is a notable landmark, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Travelling with kids? Consider Perdana Botanical Gardens and National Zoo. Spend some time exploring the area's activities, including golfing. Visit our Kuala Lumpur travel guide
Map
11 Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Kuala Lumpur Forest Eco Park
    Kuala Lumpur Forest Eco Park
    5 min walk - 0.5 km
  • Closeup Illuminated KL Tower at night
    Kuala Lumpur Tower
    9 min walk - 0.8 km
  • KualaLumpur_PavilionKualaLumpur_6152234_05
    Pavilion Kuala Lumpur
    14 min walk - 1.2 km
  • Petronas Twin Towers
    Petronas Twin Towers
    14 min walk - 1.2 km
  • Petaling Street Market
    Petaling Street Market
    3 min drive - 1.9 km

Getting around

  • Kuala Lumpur Masjid Jamek Station
    2 min drive
  • Bukit Nanas Station
    5 min walk
  • Kuala Lumpur International Airport (KUL)
    47 min drive

Restaurants

  • G.R Curry House
    4 min walk
  • Xin Cuisine
    6 min walk
  • Bbq Restoran
    3 min walk
  • Arthur's Bar & Grill, Shangri-La Hotel
    2 min walk
  • Melting Pot Café
    5 min walk

About this property

Shangri-La Kuala Lumpur

  • Luxury family-friendly hotel near Kuala Lumpur Tower
  • Located close to Petronas Twin Towers and KLCC Park, Shangri-La Kuala Lumpur provides a poolside bar, a terrace and shopping on-site. Treat yourself to a facial, hydrotherapy or a massage at the on-site spa. Fitness classes are offered at the health club; the property also has a coffee shop/cafe, a garden and a hair salon. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool, along with sunloungers
    • Free self-parking
    • Limo/town car service, buffet breakfast (surcharge) and express check-out
    • Express check-in, supervised childcare (surcharge) and multilingual staff
    • Guest reviews speak highly of the helpful staff and walkable location
  • Room features
  • All 662 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the overall comfort rooms at the property.
  • Other amenities include:
    • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with showers and bidets
    • LCD TVs with premium channels
    • Wardrobes/cupboards, separate sitting areas and coffee/tea makers

Similar properties

3 restaurants; breakfast, lunch and dinner served
Traders Hotel Kuala Lumpur
Kuala Lumpur City Centre
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
9.2 out of 10, Wonderful, 1,006 reviews
The price is S$188
includes taxes & fees
17 Jun - 18 Jun
Traders Hotel Kuala Lumpur
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour train station pick-up shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 98 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference centre (84,573 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible train station shuttle
  • Doorbell and phone notification
  • Lever door handles
  • Lift (114 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 28 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 174.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 400 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 98 for adults and from MYR 98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 174.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Shangri-La Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Kuala Lumpur?

As of 2 Jun, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Kuala Lumpur on 17 Jun, 2026 start from S$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Kuala Lumpur?

Self-parking is free at this property.

What time is check-in at Shangri-La Kuala Lumpur?

Check-in start time: 2 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Kuala Lumpur?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Shangri-La Kuala Lumpur located?

This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 15-minute walk of Kuala Lumpur Forest Eco Park, Petronas Twin Towers and Pavilion Kuala Lumpur. Kuala Lumpur Tower and Suria KLCC Shopping Centre are also within 15 minutes. Bukit Nanas Station is only a 5-minute walk and Dang Wangi Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Shangri-La Kuala Lumpur Reviews

9.4

Exceptional

9.4

Cleanliness

10

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 761 out of 1007 reviews
Rating 8 - Good. 159 out of 1007 reviews
Rating 6 - Okay. 50 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 18 out of 1007 reviews

Reviews

Verified

10/10 Excellent

Tasneem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, conveniently located. One of our favorite hotels. Beautiful pool and excellent rooftop bar.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

hiten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at the lounge were amazing great service
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast buffet ever, and we've had a lot of breakfast buffets! The room was a little small, but nice. Easy and quick access to KL sights and shopping. Pool area was nice, and we were able to find two loungers easily at all times we tried.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Renend

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel !!The staff is very helpful and location is great. It’s easy to walk around to shops, restaurants and Malls. One of the best hotels around with top tier service. Breakfast is also wonderful with lots of choices.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

YONG

Liked: Cleanliness, staff & service, amenities
Such a beautiful and comfortable hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Horizon room definitely worth the extra expense. Lounge and wine a treat. Room very spacious and spotless. All staff were very helpful and friendly. 10/10. If back in KL
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Larisa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. The staff is very attentive, clean room, will definitely stay here again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with excellent staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Great room - loads of space, comfortable and quiet.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gary F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good lots of choice, the room was very clean and freshly towels,
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Great staff. Good food.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Fantastic hotel, staff and service, and a great location
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Staffs all around the hotel were really friendly and welcoming. The room I booked was well maintained as well! Would loved it more if they had a cocktail bar in the hotel :)
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
I just love this hotel, it has excellent amenities, very friendly staff, excellent food and beautiful rooms.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

janice

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is perfectly situated for sightseeing in Kuala Lumpur. Staff are very friendly. The room was spotlessly clean and well presented.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anurag

Liked: Cleanliness, amenities, property conditions & facilities
Great location to get around main sites in Kualalampur
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of the best hotels we have stayed in. Very affordable luxury. The room was 10/10. In a different booking the room did smell a bit like wet carpet, however after running the very powerful aircon the room smelled a bit less. Our room was spacious, if we wanted more water or towels they would be delivered straight away. The pool was a cool refreshment after a hot day. The highlight was the breakfast buffet which we ate everyday. It was life changing. Definitely worth paying extra for the buffet as it really set us up for a great day! The hotel location was also prime, only a 10 min walk to the Petronas Towers, and very close by via car to every other attraction. Would stay here again if we ever returned to Malaysia.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, amenities
Every member of the hotel staff was friendly and helpful throughout our stay. Housekeeping was always on time and very professional. The club lounge was extremely convenient and well worth it. The location is excellent, and you can truly feel the Shangri-La level of service and quality.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities
Omg this hotel is like staying in a palace. It’s huge. The rooms are huge and so clean. The staff are exceptional. A total 5 star experience. Can’t rate it highly enough
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel and service. Every staff member works so hard and is super friendly. Big thanks to Adilah, she made our family stay in this hotel absolutely amazing.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Alexander Solhus

Liked: Cleanliness
Excellent hotel, very good location too. The staff are amazing - always taking great care of you!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

prab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean,friendly staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience and the staff were so wonderful.
Stayed 2 nights in Oct 2025