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Overview of Swiss Hotel Kuala Lumpur

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Premium bedding, Select Comfort beds, desk, blackout curtains
Premium bedding, Select Comfort beds, desk, blackout curtains
Premium bedding, Select Comfort beds, desk, blackout curtains
Premium bedding, Select Comfort beds, desk, blackout curtains

Swiss Hotel Kuala Lumpur

3 out of 5
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationPetaling Street13 min walk
    Popular LocationNational Monument20 min walk
    Popular LocationNational Mosque3 min drive
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive

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Standard Single Room

No guest room rating
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Queen

No guest room rating
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Family

5/5 guest room rating
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Deluxe Family

5/5 guest room rating
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

Superior Queen

No guest room rating
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Suite

5/5 guest room rating
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Twin Room

5/5 guest room rating
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

About this area

Kuala Lumpur

Located in Golden Triangle neighbourhood, Swiss Hotel Kuala Lumpur is connected to a shopping centre. The area's natural beauty can be seen at KLCC Park and Batu Caves, while Berjaya Times Square and Perdana Botanical Gardens are popular area attractions. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for KidZania, a top attraction not to be missed.
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Map
Popular Location

What's nearby

  • Merdeka Square - 4 min walk
  • Jamek Mosque - 6 min walk
  • Petaling Street - 13 min walk
  • National Monument - 20 min walk
  • National Mosque - 3 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 5 min walk
  • Bandaraya Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

About this property

Swiss Hotel Kuala Lumpur

Central hotel connected to a shopping centre in Kuala Lumpur with 24-hour front desk
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site. All 115 soundproofed rooms feature free WiFi and Select Comfort beds. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like sitting areas and coffee makers.
Swiss Hotel Kuala Lumpur offers 115 forms of air-conditioned accommodation with free newspapers and complimentary bottles of water. This accommodation offers separate sitting areas. Select Comfort beds feature premium bedding. 21-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Room service available

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Indonesian
  • Malay

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 21-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - noon

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MYR 53 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: MYR 50 (subject to availability)
  • Rollaway bed fee: MYR 53 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Swiss Hotel Kuala Lumpur
Swiss Kuala Lumpur
Swiss Hotel
Swiss Hotel Kuala Lumpur Hotel
Swiss Hotel Kuala Lumpur Kuala Lumpur
Swiss Hotel Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

3.2
Rating 5 - Excellent. 6 out of 42 reviews
5 - Excellent 14%
Rating 4 - Good. 11 out of 42 reviews
4 - Good 26%
Rating 3 - Okay. 15 out of 42 reviews
3 - Okay 36%
Rating 2 - Poor. 6 out of 42 reviews
2 - Poor 14%
Rating 1 - Terrible. 4 out of 42 reviews
1 - Terrible 10%

3.3/5

Cleanliness

3.3/5

Staff & service

3.8/5

Amenities

3.0/5

Property conditions & facilities
Write a review

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The receptionist is helpful and friendly. However the elevator is too old and guests are freely smoke inside the room which spread out to walking space.
Stayed 2 nights in Jul 2019

4/5 Good

Liked: Property conditions & facilities, room comfort
Cleanliness
Improve the quality of cleaning. Floor, toilet and towel not really clean.
Stayed 3 nights in Jun 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice hotel
Stayed 1 night in May 2019

3/5 Okay

Travelled with family
I don't like about cleanies
Stayed 3 nights in Apr 2019

3/5 Okay

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is neat and clean, my only caveat is the rooms are too small and without windows it feels like you are in a bird box.
Stayed 1 night in Mar 2019