"Excellent hotel for the price. Super convenient location.
Only improvement would be the breakfast, which is good but not excellent.
In summary, I d say 4.8/5."
"As always, room is clean and fully functional, but a little small for 2 opened up luggage. Plenty of amenities at the lobby area including drop coffee. Location is about 5-10 minutes walk from the bus terminal,and right beside Shimotori street with loads of food and entertainment. skippingHas stayed at Sotetsu for our Kanto and Kansai trip previously."
"Staff is svery friendly and bows very deeply at every opportunity. Language can be a barrier if you don't speak Japanese, but these days there are plenty of apps to help with that part."
"Very cleaned and spacious room. My room could see Kumamoto Castle. Shopping mall right below and shopping street just opposite. Guest parking just across the street."
"For some reason, I was placed on the Service floor, where the cleaning staff keeps all their things. I don’t know why I was the only person on that floor, the third floor to the right of the elevators. It was the darkest drabbest floor on the whole hotel and my blanket had stains on it and a funny smell."