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Reviews of Kusatsu Onsen Ryokan Yoshinoya

3 out of 5
Kusatsu Onsen Ryokan Yoshinoya
95, Kusatsu, Kusatsu-machi, Kusatsu, Gunma

Reviews

8.2

Very good

Rating 10 - Excellent. 51 out of 151 reviews" "
Rating 8 - Good. 76 out of 151 reviews" "
Rating 6 - Okay. 16 out of 151 reviews" "
Rating 4 - Poor. 4 out of 151 reviews" "
Rating 2 - Terrible. 4 out of 151 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Chun Yin Kevin, Singapore

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff requested us to only speak Japanese when we requested for slippers and also when we requested additional pillow, they claimed they don't have any extra pillows. Apart from that location is excellent, hotel provided a list of restaurants they recommend as well!
Stayed 1 night in Nov 2023

6/10 Okay

viola

Travelled with family
Liked: Cleanliness, staff & service
the onsen is really small, it can only fit 4 people in it
Stayed 1 night in May 2023

6/10 Okay

Ryan

Stayed 2 nights in Apr 2023

2/10 Terrible

HON KA ASHER

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel for foreign tourists not to stay
This is a very poor hotel, old, noisy, the staff don't understand English at all, what's worse they don't like to entertain foreign tourists, only locals are welcome, I won't stay in this hotel anymore
Stayed 2 nights in Mar 2023

2/10 Terrible

Guest123, tokyo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No private showers, all guests have to use public showers and not tattoo friendly joint, and no lifts so have to hand carry heavy suitcase. Not recommended
Stayed 2 nights in Jan 2020

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yoshinoya
The hotel is well situated at a short stroll from the main attraction in the middle of Kusatsu town. The staff is helpful and attentive. The Onsen is open 24 hours and quite pleasant. The complimentary breakfast is good enough to get the day started. There's a cute fireplace in the main lobby area that heats up the place nicely.
Stayed 1 night in Dec 2019

10/10 Excellent

itzhak

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Adam, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities
Located very near to Yubatake and nearby restaurants. One of the senior staff could be more cheerful when welcoming guests. Breakfast was very food especially when it is complimentary.
Stayed 2 nights in Oct 2019

4/10 Poor

Vi, HK

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very noisy in the room. always hear the sound from other rooms or outside the rooms. it is a old building without lift
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relax and calm vacation
All good except one onsen pool is too small
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location, warm staff
Good location, staff was very warm and welcoming. Would be better if there was dinner.
Stayed 1 night in Mar 2019

8/10 Good

jason

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Lilian, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and cosy hotel near the bus station
I love this place! It's not only comfortable, you get free access to coffee & tea all day + delicious breakfast in the morning. A short walk from the bus station and easy access to all the onsens you want in the little onsen town.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic onsen experience
Really enjoyed my time in Kusatsu. The ryokan was comfortable, authentic and clean. Staff was helpful. The bath area in the basement was quite small, but made with care and taste. When bathing, I was the only one there, so the small size wasn't a problem.
Stayed 2 nights in Jun 2017

10/10 Excellent

Zurylin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi was very slow

8/10 Good

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place and staff
We really enjoyed the friendly staff and hospitality at this ryokan. A good affordable choice!

10/10 Excellent

Martin P M, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable for large families (4 pax)
We were well-received by the Ryokan's staff, who made us feel warmly welcomed. Light beverages were provided during our wait prior to checking in and was provided 24/7 throughout our entire stay. The room was extremely spacious, which worked well for large families (4 pax). One minor problem was the use of the device that was used to draw outside air into the room, which wasn't an air-conditioning unit. Even after using the device, the room still felt rather warm and we had to leave the windows opened for some time so as to cool the room. Overall, it was a very pleasant stay over at Kusatsu Onsen Ryokan Yoshinoya.

8/10 Good

Edward, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, the best!
Great location, perfect for a 1 or 2 night stay. The lounge area was lovely to sit and relax by the fire with the free WiFi. Everything is in walking distance. I would stay again and recommend.

8/10 Good

Kornkanok, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel have rental bikes to enjoy the city
Very nice lobby,

4/10 Poor

Mitsuo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
湯畑近く非常に利便性が良い。清潔感もある。 近くに飲食店も多くある。 建物の壁が薄いのか、隣や上の部屋の物音や騒音が気になる。 朝食は、軽食程度と考えた方がよい。
Stayed 1 night in Feb 2023

10/10 Excellent

MAYU

Stayed 1 night in Dec 2022

8/10 Good

わたる

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

美奈子

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022

6/10 Okay

Suzuki

Travelled with group
Stayed 1 night in Oct 2021

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

IWATA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

KAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

KANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Ha Ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

T, 横浜

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックアウト後もバス出発時刻まで荷物を預かってくれたり、対応の良さが印象的でした。 旅館内の飲み物終日無料サービスや開放的なラウンジ等も快適さの一因となり、満足しております。
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

seiji

湯畑が近いのが良かったです。風呂場が寒く、 冬の風呂場には行きたくないですね。
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

K, 東京　世田谷区

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々がとても親切で、快適に過ごせました。ホテルも清潔で、温泉も最高でした。ロビーに無料のドリンクバーとアイスが置いてあり、朝食も美味しかったです。お酒の試食もあって、暖炉の前でくつろげました。チェックイン前とチェックアウト後もちゃんと荷物を預かってくれるので便利です。立地も湯畑から近く、素晴らしいです。何から何までもしっかりしていて、コスパも良いのでおすすめです。
Stayed 1 night in Nov 2019

10/10 Excellent

Satoshi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境が良い
湯畑から近く場所が良く。朝ごはんも良かったです。
Stayed 1 night in Oct 2019

10/10 Excellent

future

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
外国人スタッフのサービスが良かったです。 無料の朝食もとても美味しくいただきました。
Stayed 1 night in Nov 2019

8/10 Good

KENJI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點佳，近車站步行方便去景點，温泉池細
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
湯畑から近く、拠点として行動するには便利な立地だった。防音と脱衣所や浴室の清潔感があれば尚良いが価格を考えると設備的には十分かと思う。
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019