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Four Points By Sheraton Bali, Kuta - CHSE Certified

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Lobby
Beach nearby
3 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
3 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
In-room safe, desk, blackout curtains, soundproofing

Overview of Four Points By Sheraton Bali, Kuta - CHSE Certified

Four Points By Sheraton Bali, Kuta - CHSE Certified

4.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Jalan Benesari Banjar Pengabetan, Kuta, Bali, 80361

Explore the area

  • Popular LocationBali Bombing Memorial8 min walk
  • Popular LocationKuta Beach12 min walk
  • Popular LocationLegian Beach16 min walk
  • AirportDenpasar (DPS-Ngurah Rai Intl.)22 min drive

Choose dates to view prices

About this area

Kuta

Four Points By Sheraton Bali, Kuta - CHSE Certified is located in Downtown Kuta, a neighbourhood in Kuta, and is in the entertainment district and near the beach. The area's natural beauty can be seen at Kuta Beach and Double Six Beach. Waterbom Bali and Circus Waterpark are also worth visiting.
Visit our Kuta travel guideOpens in a new window
Map

What's nearby

  • Poppies Lane II - 7 min walk
  • Bali Bombing Memorial - 8 min walk
  • Beachwalk Shopping Center - 10 min walk
  • Kuta Beach - 12 min walk
  • Legian Beach - 16 min walk

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 22 min drive

About this property

Four Points By Sheraton Bali, Kuta - CHSE Certified

4-star Kuta hotel in Downtown Kuta, near Kuta Beach
This hotel features 2 restaurants, 3 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Four Points By Sheraton Bali, Kuta - CHSE Certified offers 185 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. 40-inch LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Gamelan Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Chinese (Mandarin), Dutch, English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AMโ€“11 AM: IDR 169400 for adults and IDR 90750 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • The Eatery
  • The Best Brew
  • Wrapped
  • Vertigo

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness centre
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bath seat
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 605000.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: IDR 169400 for adults and IDR 90750 for children (approximately)
  • Airport shuttle fee: IDR 215000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Four Points Sheraton Bali Kuta Hotel
Four Points Sheraton Bali Hotel
Four Points Sheraton Bali Kuta
Four Points Sheraton Bali
Four Points By Sheraton Bali Kuta
Four Points By Sheraton Bali Kuta CHSE Certified
Four Points By Sheraton Bali, Kuta - CHSE Certified Kuta
Four Points By Sheraton Bali, Kuta - CHSE Certified Hotel
Four Points By Sheraton Bali, Kuta - CHSE Certified Hotel Kuta

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 201 out of 453 reviews
5 - Excellent 44%
Rating 4 - Good. 177 out of 453 reviews
4 - Good 39%
Rating 3 - Okay. 49 out of 453 reviews
3 - Okay 11%
Rating 2 - Poor. 21 out of 453 reviews
2 - Poor 5%
Rating 1 - Terrible. 5 out of 453 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Happy
Stayed 3 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel this is our second time here was a bit worried after Covid but was not disappointed it was still as beautiful as ever big shout out to all the staff at this hotel they work extremely hard and are always eager to assist breakfast was good but for us could maybe have done with a few other continental choices like cold meats and cheese Iโ€™m not a great fan of eating rice and curry for my breakfast so some days was a bit limited but the egg station was really good our room the jnr suite was amazing loved it pool areas are fabulous also only downside is drinks were quite expensive so would like to see prices drop or more special offers to make us use the bar but overall would highly recommend this hotel
Stayed 10 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd night in d hotel we have a problem with next door with connecting veranda so we ask to change room & there happy to help us.. when we check out u accidentally left my jewelry & i call the hotel they keep it in d safe place & they happy to send it back to me thanks to Jhonjer who help me out to fix the problem .. i miss the buffet breakfast & i miss bali. Thank u sooo much for all the staff.
Stayed 7 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel with great amenities (a big pool and a nice bar outside) along with really friendly staff who are excellent at their duties. The supervisor (Parta) is a lovely gentleman who helped us throughout our stay and went above and beyond many times to ensure our stay was thoroughly enjoyable. Overall, the hotel is excellent for a week long stay in Bali and it is really central / conveniently located if you are wanting to explore Kuta itself, Seminyak, Jimbaran and Canggu. We had a lovely and clean room.
Stayed 8 nights in May 2022

5/5 Excellent

Stayed 1 night in May 2022

3/5 Okay

Liked: Cleanliness, amenities, property conditions & facilities
They tried to book me out on day two and stopped access to my room
Stayed 9 nights in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice long stay
Astari and Oka at reception were very nice and helpful, and my room was very quiet. The internet was good, and the bed is comfortable.
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well equipped rooms nice pool area lovely Breakfast Only let down was the wifi in the room very weak signal hit and miss
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2018

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Nice and beautiful hotel,15 minute walk to beach
Staff was very friendly. We had air conditioning problems and they came very quickly to fix it. Only problem I had was the bathroom was not very clean. There was lots of the previous guest hair all over the bathroom floor. Even after they clean the room the next day it was still there. I guess it was all over the mop they used. That was really disgusting, we wore slippers in the shower because of this. We were there during Coronavirus and the hotel was getting empty, we checked out 2 days early to prevent from getting stuck in Bali. Overall I would return.
View of the pool
Pool
Strawberry delight
Chicken Sata
Stayed 6 nights in Mar 2020