Kuwana Holidays

The hotel is quite clean but the room was small. We arrived around 6pm and there were limited dining around the hotel. Not much we did and we only stayed a night.

Excellent room, very spacious and great views from the tower. Very modern hotel. Only thing was it didn't have a bar so you had to leave the hotel to go for a drink. Staff were friendly and welcoming. There was an issue with parking though - we paid the fee at the hotel and then were charged again by the car park provider as none of the tickets the hotel provided to us worked (so cost over £70 for parking in the end). We were also stuck at the parking exit gate with a queue of cars behind so had no choice but to pay again. Also car park is a walk away and there isnt an easy place to stop near the hotel to unload luggage.

Had a pleasant stay. Staffs were friendly. Only downside was the bathroom as it is open concept, if only there's a heater to warm the shower room before use (floor tiles were too cold even for adults) and when travelling with a young child, their comfort is very important. The view was amazing.

Room was surprising quite narrow. I feel the size of the room should be indicated. Breakfast was fine, but did encountered impatient staff but was not bothered much by it. Guess it was just too busy at the dining area. Otherwise staff at the hotel reception were all nice. Unfortunately wasn't informed of the closure of 1 of the restaurant that we wanted to try the high tea set. End up we missed it totally. Environment was fine, Chapel is very pretty.

We like the room, the playroom, the breakfast!