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Reviews of Hotel Europa

2 out of 5
Hotel Europa
Avda. Europa, 28, L'Alfas del Pi, Alicante

Reviews

6.4
Rating 10 - Excellent. 19 out of 160 reviews" "
Rating 8 - Good. 50 out of 160 reviews" "
Rating 6 - Okay. 48 out of 160 reviews" "
Rating 4 - Poor. 21 out of 160 reviews" "
Rating 2 - Terrible. 22 out of 160 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Fiona

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
you get what you pay for here
Stayed 1 night in Dec 2023

6/10 Okay

Maria

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The furniture, room, and bathroom conditions and cleanliness are poor. We chose this hotel only for sleep and take a shower, but even only for this purpose I do not think we will come back. The staff is friendly and very professional, the breakfast is ok, you have different options to choose. There is plenty space for parking.
Stayed 3 nights in May 2023

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and not cheerful
Very rundown and scruffy hotel, poor cleanliness, smoke alarm hanging off ceiling, dirty toilet on arrival.
Stayed 1 night in Apr 2022

2/10 Terrible

Violet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad but not good
The only good thing was the staff we can not recommend anything else. They have our sympathy. Our 3 day of rest turned into a 3 day trip about to find a comfortable seat & restaurant. We were the only occupants & no wonder nothing like the pictures on Hotels.com.
Stayed 3 nights in Nov 2019

6/10 Okay

USA_Lady, New York

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I search online for an affordable hotel in this area, and by the pictures, I booked for 3 days. When I arrived , the receptionist had trouble finding my reservation , and even mentioned that she don't like bookings through Expedia because they are hiding in her system and is dificult to find. I booked for me and my 2 kids. The room was very small, beds need to be update, bed sheets with holes, stained even that were clean. Bathroom had a toilette and a Bidet place in front of each other leaving no legroom , nonsense. The curtains on the shower so thin and keep getting out of place. Could use a heavy duty one. On a good side, it had AC working ( noise one) , the TV remote was a universal one and sometimes didn't work. I was in a room with an horrible view , the back of the hotel looked like a dumpster. Breakfast was ok, not too many options and small portions. I saw they had a pool and playground for kids, I didnt use it, but saw few people there. We mostly just used the place to take a shower and sleep. The second day I noticed that they made the beds but didnt vlean the floor, was dirty. It is a place to spend maximum 1 night in a rush . Needs a renovation asap.
Stayed 3 nights in Aug 2019

8/10 Good

Louise

Liked: Cleanliness, staff & service
Good for a few days stay
Hotel location on busy road so access to other areas on foot difficult. Hotel was dated but very clean. Outside pool was small so could get busy. Breakfast included which was hot and cold typical Spanish which we enjoyed. Stayed for one night but had all we needed
Stayed 1 night in Jul 2019

6/10 Okay

Pavel

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bang for your buck!
Front desk was very friendly and helpful. Great staff and good breakfast!!! Quite outdated, but bathrooms were very clean, sheets were spotless, AC was cool, and beds were amazingly comfortable :)
Stayed 1 night in Sep 2017

6/10 Okay

CARLOS

Disliked: Property conditions & facilities
Small room, not the best area, not a nice entrance, you have to leave the key in the front desks so they can clean your room otherwise they won't be clean your room. Very nice breakfast, really good air conditioner, good free parking with night security
Stayed 2 nights in Aug 2017

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It may be old but that happens to all of us!!
The Europa is a bit dated however this is the 2nd time in the last 18 months we have stayed there and it has maintained the standard we found last time. It does not pretend to be a multi starred hotel it is basic but clean and hospitable and for the price of 45euros for the two of us plus a nice continental breakfast to see us on our way we had no complaints. It is situated right on the N332 but it didn't stop us from sleeping. It won't suit every body but if you are on a tight budget give it a try.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good Economic hotel with good facilities
Good Hotel.English Breakfast buffet style,Good access to restaurants and supermarkets in Alfaz de pi. However you need to negotiate your way across a major trunk road! Plenty Carpark space. Bus stops about 400m away. Excellent Wifi and friendly staff. Small but convenient swimming pool. Excellent Airconand it was hot so very welcome.Basically for the budget price good basic and clean facilities. No beach close by about 1 km away.

4/10 Poor

Sinead, Dublín

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired tired hotel needing money spent on it
We stayed one night en route down to Mojácar in Almería. The reception has a glass panel in the front and unsettles you immediately as you have to pass your passport etc through a hatch . Perhaps security problems ??? Broken down dumped sofas in the car park like a halting site and security cameras. Not a relaxing stay and I only booked it because they said they accepted dogs and when we arrived I was told fogs of 7kgs or under. I won't be booking this hotel again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good breakfast
I had to go into Alicante on business, so I stayed at the Europa to catch up with friends locally. The staff at the hotel were very friendly and helpful. There's a bar area where you can get snacks and drinks. There was lots of choice for breakfast. Outside there's a pool and sitting area, with a kiddie playground.

2/10 Terrible

MARTIN, Taunton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here!
There were bedbugs!

8/10 Good

Douglas, Nottingham

Liked: Cleanliness, staff & service
Good value
We stayed for 2 nights primarily as a stop over for a visit to Benidorm Palace. We do not usually stay in 2 star hotels but were attracted by excellent B&B price. The hotel was clean and the staff very attentive. Very good value for money, particularly if you are just looking for somewhere to lay your head.

2/10 Terrible

Helen, Estepona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
Marked as disabled friendly but ramp to front door like everest and lift not big enough for wheelchair. Also say they are dog friendly but dogs can go nowhere except carpark and room and are tolerated - just ! Overall very disappointing and would not recommend

6/10 Okay

Norma

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Esta bien ubicado , el servicio y limpieza y desayuno bueno, pero sin duda hay que mejorar el aspecto del los baños(actualizarlos y ubicar mejor las piezas sanitarias) y las habitaciones. Con nueva apariencia (nórdicos, cortinas …..) y modernizarlo, seguro estaríamos y sería mucho mejor.
Stayed 3 nights in Oct 2023

6/10 Okay

Francisco Javier

Stayed 1 night in Oct 2023

8/10 Good

Félix

Liked: Cleanliness, property conditions & facilities
El personal muy atento y servicial...
Stayed 1 night in Sep 2023

8/10 Good

JOSÉ VALENTÍN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sencillo y limpio. Servicio atento.
Stayed 2 nights in Sep 2023

4/10 Poor

María José

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Tore

Stayed 1 night in Aug 2023

4/10 Poor

Diego

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Lo mejor es el precio. El trato del personal correcto y la ubicación no está mal, siempre que tengas coche. No hay nada cerca para comer pero estás en coche muy rápido en la playa y en Altea. El establecimiento está demasiado descuidado, el aire acondicionado apenas enfría, la alcachofa de la ducha no tenía su base para colocarla, el riel de la cortinilla de la ducha (bañera) estaba apañada con celo, etc.
Stayed 4 nights in Jul 2023

4/10 Poor

Jesper

Disliked: Cleanliness, property conditions & facilities, room comfort
Meget lav standard. Automat sikringen slo seg av gjennom med jevne mellomrom gjennom hele natten og dermed også air-condition. Mye støy. Ingen vann på badet om morgenen. Ikke lys i gangen i etasjen vår. Hele hotellet bar preg av manglende vedlikehold og underbemanning. Styr unna!!
Stayed 1 night in Jul 2023

2/10 Terrible

Vecchio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pagato troppo
Hotel di categoria inferiore a quella indicata...quasi un motel di ordine inferiore.. La camera non è mai stata pulita... né rifatta in due notti di soggiorno...letto scomodo aria condizionata poco funzionante...a tutto si è aggiunto cali di tensione elettrica continui...e sul finale assenza dell'acqua nella mattina del check-out... Quindi non abbiamo potuto nemmeno lavarci... In compenso c'era la piscina...che non abbiamo utilizzato e il parcheggio abbastanza grande contiguo all'hotel
Stayed 2 nights in Jul 2023

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Rocío

Stayed 1 night in Jul 2023

6/10 Okay

Elizabeth

Lll
Stayed 2 nights in Jun 2023

8/10 Good

REIDAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2023

4/10 Poor

José Ignacio

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel bastante anticuado, fatal el acceso, salías andando del hotel y tienes una carretera sin arcén y sin acera ni paso para cruzar al supermercado de enfrente.
Stayed 3 nights in Jun 2023

8/10 Good

Juan Pablo

Liked: Staff & service
El Hotel relación calidad precio no engaña.. No puedes esperar nada mejor respecto al precio que pagas. Si eres muy exquisito tendras que buscar otro hotel y pagar más.
Stayed 3 nights in Jun 2023

10/10 Excellent

Thore

Stayed 1 night in Jun 2023

8/10 Good

Javier

Stayed 1 night in May 2023

6/10 Okay

Ernesto

Stayed 3 nights in Apr 2023

2/10 Terrible

Ruth

Stayed 1 night in Apr 2023

4/10 Poor

Franisco Jose

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Lo que ne gusto: amplio parking ,habitacion grande , personal muy amables. No me gusto: Limpieza de la habitacion ,falta de mantenimiento.como: ducha,cortina de baño, sillas .falta de bombillas..
Stayed 1 night in Apr 2023

6/10 Okay

Erling

Stayed 3 nights in Oct 2022

8/10 Good

Maik

Liked: Cleanliness, staff & service, room comfort
Personalet var veldig høflig og hjelpsomme. Sanitær/badet var renslig. Små mangler her og der men under streken helt ok i.h.t prisen. Har man ikke veldig store forventninger og trenger et rimelig sted å bo kan man anbefale det.
Stayed 6 nights in Oct 2022

6/10 Okay

Arne

Liked: Staff & service, property conditions & facilities
Hyggelig frokost
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Styr unna
Det var lytt, man hørte trafikken, betjeningen kunne lite engelsk, man må følge med ungene slik at dem ikke springer ut i veien, frokosten var god, dårlig vedlikehold.
Stayed 5 nights in Sep 2022

10/10 Excellent

Manuel

Stayed 1 night in Sep 2022

2/10 Terrible

Francisco

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Me gustó la atención recibida. No me gustó que me pidieran más dinero por llevar a la niña cuando yo había reservado una habitación triple: dos adultos y una niña de 7 años, de la que no tenían constancia. La habitación estaba sucia, el aire acondicionado goteando por una pared con más de un metro cuadrado de moho. Los colchones con humedad, sábanas y toallas con mucho uso y ennegrecidas. Me cambiaron de habitación y la otra estaba casi igual, salvo que no goteaba el aire acondicionado por la pared. La habitación reservada era triple con balcón, el balcón no lo vimos en ninguna de las dos habitaciones que nos dieron. Finalmente nos fuimos del hotel ya que las habitaciones no inspiraban salubridad, afortunadamente nos devolvieron el dinero.
Stayed 2 nights in Aug 2022

8/10 Good

David

Stayed 1 night in Aug 2022

8/10 Good

Ana Isabel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Recepción muy agradables muy amables y comedor agradables
Stayed 2 nights in Aug 2022

6/10 Okay

Kjetil

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Edith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación amplia. Me gusto sobretodo porque pude subir a mi mascota (perro). El desayuno fue incluido y estaba bueno.
Stayed 1 night in Sep 2021

2/10 Terrible

Cristina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fatal nos hemos ido de allí
Stayed 4 nights in Aug 2021

6/10 Okay

Onari

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

MCarmen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2021