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Le Méridien Ile des Pins

5.0 star property
Luxury hotel on the beach, with outdoor pool

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View from property
Serves breakfast, lunch and dinner
Breakfast, lunch, dinner served; beach views
Outdoor pool, open 7:00 AM to 7:00 PM, free pool cabanas, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Housekeeping
  • Spa
  • Laundry
The current price is S$560
includes taxes & fees
23 Jul - 24 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Bungalow, 1 King Bed, Non Smoking, Beach View (Terrace)

Beach

Bungalow, 1 King Bed, Non Smoking, Beach View (Terrace)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
  • 55 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 1 King Bed, Non Smoking, Bay View (Terrace)

1 bedroom, premium bedding, minibar, in-room safe

Bungalow, 1 King Bed, Non Smoking, Bay View (Terrace)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
HDTV
Blackout curtains
Separate bedroom
Premium bedding
  • 55 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 1 King Bed with Sofa bed, Non Smoking, Garden View (Terrace)

1 bedroom, premium bedding, minibar, in-room safe

Bungalow, 1 King Bed with Sofa bed, Non Smoking, Garden View (Terrace)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Sofa bed - double
Blackout curtains
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow, 1 King Bed, Non Smoking, River View (Terrace)

1 bedroom, premium bedding, minibar, in-room safe

Bungalow, 1 King Bed, Non Smoking, River View (Terrace)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
  • 55 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Garden View (Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Ceiling fan
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (View, Poolside)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Balcony (View, Poolside)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Ceiling fan
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Balcony (View, Poolside)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Single Beds, Non Smoking, Balcony (View, Poolside)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Separate bedroom
Ceiling fan
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds
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About the area

Map
Baie d'Oro, BP 175, L'Île-des-Pins, 98832

What's nearby

  • Plage d'Oro - 11 min walk - 1.0 km
  • Grotte de Hortense - 19 min drive - 8.3 km
  • Notre Dame de l'Assomption - 28 min drive - 18.4 km
  • Kuto Beach - 29 min drive - 19.1 km
  • Kanumera Bay - 32 min drive - 21.2 km

Getting around

  • Noumea (GEA-Magenta Domestic) - 127 min drive

Restaurants

  • LONGITUDE 167
  • La Pirogue
  • Kou-Gny - Baie D'Oro

About this property

Le Méridien Ile des Pins

Luxury family-friendly hotel by the ocean
A terrace, a garden and a library are just a few of the amenities provided at Le Méridien Ile des Pins. This hotel is a great place to bask in the sun with a private beach, beachfront dining and free beach cabanas. Indulge in a deep-tissue massage, a body scrub and a body treatment at Deep Nature Spa Ile des Pins, the on-site spa. The on-site restaurant, La Pirogue Restaurant, offers breakfast, lunch, dinner and al fresco dining. Enjoy the 24-hour health club, as well as activities, such as volleyball, snorkelling and kayaking. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, a round-trip airport shuttle (surcharge) and express check-out
  • Babysitting (surcharge), a front desk safe and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Le Méridien Ile des Pins boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and bathrobes.
More amenities include:
  • Partially open bathrooms with rainfall showers and designer toiletries
  • 42-inch HDTVs with satellite channels and DVD players
  • Balconies or patios, recycling and childcare services

Languages

English, French, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • La Pirogue Restaurant
  • Longitude 167

Things to do

  • 24-hour health club
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Library
  • Outdoor pool
  • Sauna
  • Snorkelling
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room babysitting
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must transfer to the property via aeroplane or boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for XPF 5900.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: XPF 19900
  • New Year's Eve (31 December) Gala Dinner per child: XPF 9950 (from 4 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: XPF 3000 per person (return)
  • Airport shuttle fee per child: XPF 1500 (return), (from 4 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: XPF 5900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the health club or hot tub

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Meridien Ile Pins
Meridien Ile Pins Hotel
Meridien Ile Pins Hotel Isle of Pines
Meridien Ile Pins Isle of Pines
Méridien Ile Pins Hotel Isle of Pines
Méridien Ile Pins Isle of Pines
Le Méridien Ile des Pins Hotel
Le Méridien Ile des Pins L'Île-des-Pins
Le Méridien Ile des Pins Hotel L'Île-des-Pins
Le Méridien Marriot Ile des Pins

Frequently asked questions

Does Le Méridien Ile des Pins have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Le Méridien Ile des Pins?

As of 28 Jun, 2025, prices found for a 1-night stay for 2 adults at Le Méridien Ile des Pins on 23 Jul, 2025 start from S$560.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Le Méridien Ile des Pins pet-friendly?

No, pets are not allowed at this property.

How much is parking at Le Méridien Ile des Pins?

Self-parking is free at this property.

What time is check-in at Le Méridien Ile des Pins?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Le Méridien Ile des Pins?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Le Méridien Ile des Pins provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of XPF 3000 per person applies.

Where is Le Méridien Ile des Pins located?

Nestled on the beach, this L'Île-des-Pins hotel is within a 15-minute walk of Plage d'Oro and Natural Pool. Grotte de Hortense and Pic N'Ga are also within 6 miles (10 km).

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Le Méridien Ile des Pins Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 309 out of 485 reviews
Rating 8 - Good. 124 out of 485 reviews
Rating 6 - Okay. 22 out of 485 reviews
Rating 4 - Poor. 24 out of 485 reviews
Rating 2 - Terrible. 6 out of 485 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Very nice, quite and beautiful place to stay.

10/10

We have wonderful atmosphere & environment of this hotel
Stayed 1 night in Nov 2022

10/10

It is impossible not to love this place, set in one of the most idyllic places you could wish for, and everything about the hotel matches the location.

8/10

A well maintained property with great amenities included (snorkling gear, table tennis, badminton, kayaks, SUP, beach volleyball, mountain bikes) quiet vibes but perfect to get away from it all
Stayed 4 nights in Sep 2023

10/10

This is an exceptional property with amazing local staff. Highly recommended
Stayed 4 nights in Jan 2023

10/10

10 out of 10, you will be hard pushed to find a nicer destination anywhere on earth, highly recommend, I will be back to that bungalow on the beach, heaven is all I’ll say

10/10

Great stay with 2 babies The beach is one of the most beautiful I’ve ever been The hotel is in great condition and very helpful staff
Stayed 4 nights in Jan 2023

10/10

The resort is excellent, located in a place that is the closest we’ve seen to Paradise. In addition the staff is really friendly. It’s been an absolute pleasure.

8/10

We liked the setting the staff and other guests were really nice we did however have some disappointing meals
Stayed 5 nights in Nov 2023

8/10

The overall experience at the Meridien was amazing from the start of our stay till the end. The hotel staff picked us up from the hotel, they also had everything ready for our check-in. The beach is gorgeous and the view amazing. The natural pool is really nice and it is at walking distance. The food was delicious and the size of the serve just right. The staff was also friendly and help us with our requests.
Stayed 2 nights in Mar 2024

10/10

While there were a couple of issues. They rectified them, and they made you feel welcomed and important, we’ll be back, other hotels look pretty in pictures, this place WAS amazing
Stayed 4 nights in Jul 2023

10/10

My stay at the méridien was wonderful… I was upgraded to a bungalow and treated like royalty… the bungalow was super well equipped and ultra comfortable. The staff at the hotel was very professional, efficient, and friendly! They did go out of their way to make us feel special… I hope that I get a chance to go back and stay there again, one day
Stayed 3 nights in Jan 2024

8/10

Walkable distance (10-15min) to the Natural Pool. Most of the staff were supportive but some were rude to guests who didn't speak French. Breakfast was okay, not many options. There is no restaurants, shops around the area, so make sure to bring your own meal if you don't want to dine at the same restaurant for a few days.
Stayed 2 nights in Apr 2024

10/10

There were a few problems with the equipment, such as broken switches and safes, and poorly placed doors, but the natural beauty and good service of the staff more than made up for it.
Stayed 3 nights in Feb 2024

10/10

A beautiful location almost surrounded by water. Service was excellent and the staff are very friendly. The problem for us was the room lighting; it was a like being in a twilight zone ! It was too dim to read a book! The other problem was that we were unable to access the Internet on our i-Pads in the room, though the phone connection was good.
Stayed 2 nights in Apr 2024

10/10

Having visited over 130 countries (and a bundle of beaches), the Meridien at Iles de Pins has to take the crown for the most idilic place anywhere. The amenities are top notch and the beach, sea, azure skies, trees are all entirely breathtaking. Unlike Australia, there are no sharks, no stinging jelly fish, no flies and no crocodiles either. And even the wifi works everywhere! Not cheap but worth every penny.
Stayed 1 night in Feb 2023

10/10

One of the nicer hotels we have stayed at. Very quiet, yet plenty of activities to keep you busy if you're up for it. The proximity to the Natural Pools was great, and the staff were very helpful in organising airport transfers, the Pirog outrigger canoe tour, etc. Sebastien (the manager) also made a point of introducing himself which was great, and you can see that there is still plenty to do after the hotel had been closed for 2 years due to Covid. The only constructive criticism I sould make would be that I thought the lunch/dinner menu was a little limited if you were looking for a smaller (for cost effective) meal. Otherwise...fantastic. Hope to get back there again sometime in the future.
Stayed 4 nights in Aug 2022

6/10

We stayed at the Le Meridian for 4 nights. The hotel itself was rather underwelming for the over NZ$500 per night we paid to stay there. The staff were excellent and tried their best. Breakfast was a highlight with great choices and so was dinner, however it is very expensive. The gym had no towels or water but was adequate for the length of stay. We had to request our room to be serviced on 3 afternoons as it hadn't been done. The pool and outdoor area is very nice along with the beach and surrounds.
Stayed 5 nights in Aug 2022

10/10

It’s a beautiful resort, on a bay with crystal clear water. We saw stingrays and turtles out in the bay. Kayaks and paddle boards available at high tide, also snorkeling equipment. Really worth going out on the lagoon around the island(s), water is astounding. We had beachside bungalow, literally 10 metres to the water. Lovely pool. Dining and cleaning staff super friendly and accommodating with v good English. There is no shop and no other cafes nearby, and there were no bikes available when we were there, so a bit restricting. But NC just reopened after Covid, so we were impressed with how well organised they were, including transfers and checkout. Food was nice, we expected better coffee, but we are pretty fussy. Would stay again although it’s nearly out of our price range; it was a beautiful holiday.
Stayed 3 nights in Sep 2022

10/10

Stunning location on a beautiful lagoon. Our room was large and well appointed with a nice view of the pool area and lovely landscaping. We enjoyed the pool and beach area everyday and loved the games, SUP's and bikes available for us to explore the area and get out snorkeling. The bay is very tidal so you can not swim at all times of day but there are many other options to keep you happy. Breakfast buffet was very nice, and all the tables are set for you to see the beautiful water view. Service was fantastic, all the staff were knowledgeable, friendly and very helpful and cheerful. Grounds were lovingly maintained and the atmosphere peaceful. Dinner was expensive and perhaps not what I would call gourmet, and wine list overpriced for lower quality wines compared to what is available in Noumea. Overall we plan to return to this resort as we loved our 5 day stay and fell in love with Ile des Pins. Wonderful for couples but also for families. Can't wait to return!
Stayed 4 nights in Jul 2022

8/10

The location of the property is very exclusive. you can easily spend a whole day on Oro Bay, or pay a visit to Natural Pool. The staffs are all warm and friendly. We traveld with our 21 months old, and the hotel manager did everything he could to help us out with special needs. As he explained, the resort was closed for 2 yrs due to covid, they lost a lot of staffs. They just open up and they have dificulty to hire staff and need to train the new staffs. They will invest the income to bring it up to level. I apreciated the honesty, covid made a big impact to hospitality industry. They deserve some understanding. One thing we don't really agree with is they charge shuttle between the airport. At a such exclusive location and premium room rate, you would expect the hotel to offer free shuttle. Overall, if you want to enjoy private space and breath taking view, this place won't disappoint you.

8/10

Overall we had a lovely stay at this property but did have some criticism. Positive: The beach and natural pool (15 min walk) is beautiful! The water is crystal clear, and soft sand. We had a garden view, standard room which was spacious and bed was really comfortable. Lovely pool to relax at during the day or sun loungers on the beach. Also have hammocks in the garden which was lovely to read a book in the shade. Buffet breakfast had a good selection with fresh eggs and pancakes. Some great staff stood out - Marie in restaurant, Corinne at reception and Sebastian/Christian management. Negative: The food! Very expensive and bland. We skipped lunch entirely because we knew we’d be disappointed so if you’re foodies, I’d avoid New Calendonia entirely as we didn’t have any good food for our entire stay on the mainland either. If you do stay here, the snack menu is the best and you can opt for this at dinner (burger, pasta)! If you’re English speaking, the language barrier can be really challenging. Brush up on your French! We also need the boat excursion to Brosse island, we only saw one turtle but did then the island beach was sensational. Much cheaper to book direct with boat company before you arrive (half the price). We also tried to book a massage but fully booked so pre-book this if interested.
Stayed 5 nights in Dec 2023

10/10

We came here for our honeymoon. I wanted a beautiful beach away from people and noise and Le Meridien exceeded my expectations. The beach view bungalow was spacious and comfortable and we had our own balcony with lounger. I loved the cabanas on the beach and spent a lot of time reading there in peace and quiet. The breakfast buffet was good, similar to other resorts but the french toast was my favourite. The restaurant menu had limited options (no pizza or pasta or curry) but there were interesting specials every day and a wonderful buffet on Saturday. After dinner we would stroll back down the beach with a torch and watch the cute hermit crabs scuttle around. The staff were all lovely and helpful (especially Christian and the guy in the beach fare) even if they found it difficult to understand our kiwi English sometimes. If you like snorkelling you should walk around the sand river to the natural pool at low tide. At high tide you need use fins and to swim out 0.5km into the bay to find coral and lots of fish. Near the rock in the middle of the bay is a good spot. Also between Île Kônubutr and Île Mwâréya I saw turtles. There is also a nice 1 hour walk to Upi bay. It would be good if they had a boat to take you further out for snorkelling. Otherwise you have to take a shuttle to Kuto bay for the boat tour. Overall, it was a lovely place for a honeymoon.
Stayed 6 nights in Mar 2023

4/10

There was no pool during our 8 night stay (especially disappointing since the beach was closed due to shark attacks - not the hotel's fault obviously but made it worse). The alternative was to go to the hotel next door to use their pool but they had very loud construction going on each day. The pool was supposed to be back up and running halfway through our stay but the repairs went very slowly and then they couldn't get the water quality right after it was filled, so it was only opened on the afternoon of our last day! During the last few days there was construction outside out room during the day. There was a poor selection of evening eating options. We did enjoy the Latitude bar for pre-dinner drinks but even there, scaffolding was erected inside the bar for the last few days! No compensation was offered by the hotel for the reduced facilities, inconvenience and disruption. Most of the front desk staff were pleasant and helpful, and did their best to help us with activities and dealing with the airlines during the Isle of Pines airport blockade. Especially Luna, who was very helpful, patient and extremely pleasant to deal with!!! She went out of her way to help me deal with the airline when trying to find out about flight disruptions and re-booking options (which wasn't easy for a non-french speaker). She also did a wonderful job suggesting and arranging activities for us, all of which we enjoyed very much. The activities Luna helped us chose were the highlight of our h
Stayed 5 nights in Aug 2023

2/10

The hotel itself is not bad, definitely not responding to the stars it has or the price they charge. I did booking for two days, after a month they called me saying that they are gonna have an event so they need to cancel one night of my reservation. Considering how many places are on the island, it’s not best feeling the hotel to cancel one of the nights. Absolutely ridiculous. No one contacted Expedia for a refund, none of the staff knew about my situation, I had to explain over and over again to every member that came to the front desk. At the end I had to deal with the refund for more than an hour just to figure out that no one from the resort ever contacted the expedia. They were trying to convince me that my card was charged just for one night even though I have a proof of the charge for two nights. There was no apology, there’s no even a free transfer to the hotel considering they just got rid of someone just to take more money from someone else. With this type of attitude I’ll definitely not recommend going there seeing no one gave a …. For their customers. The room was clean and spacious with beautiful view. The food at the restaurant is mediocre and overpriced. The drinks were extremely bad. The area around the resort is beautiful just like every part of the island. You can stay in a cheaper place with better beaches and better service.