Breakfast, lunch and dinner served
Check availability

Reviews of Hotel Sagarnaga

2.5 out of 5
Hotel Sagarnaga
Sagarnaga 326 Zona Rosario, La Paz

Reviews

8.0

Very good

Rating 10 - Excellent. 83 out of 308 reviews" "
Rating 8 - Good. 139 out of 308 reviews" "
Rating 6 - Okay. 68 out of 308 reviews" "
Rating 4 - Poor. 12 out of 308 reviews" "
Rating 2 - Terrible. 6 out of 308 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Modern hotel centrally located. It was very clean, bed was comfortable, staff were helpful, price was good, nothing to dislike.
Stayed 2 nights in Jan 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at Hotel Sagarnaga. The staff were friendly, room was spacious and comfortable, and the location was perfect (and quiet considering the central location). The downstairs restaurant was really good and the massage service was great. Would highly recommend to anyone staying in La Paz.
Stayed 2 nights in Dec 2023

10/10 Excellent

monalisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, great staff..
Everything was good. The breakfast was good, WiFi was fast, very good location, in and around many restaurants, tour desk in the hotel and wonderful views of the city from the room. They let me check in early at around 7 am which was very much appreciated.
Stayed 1 night in Nov 2023

10/10 Excellent

Barry

Travelled with partner
Liked: Property conditions & facilities
The junior suite was very quiet and had 2 big windows.
Stayed 2 nights in Oct 2023
Response from Ricardo on 15 Nov,2023
Hello Barry! Thank you for staying with us while exploring the wonder city of La Paz. We appreciate the time you took to do the review. Enjoy Bolivia.

4/10 Poor

Miguel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
el baño no estaba completamente limpio, el basurero del baño especificamente, las toallas estaban rotas y descoloridas, limpias pero se notaba q tienen mucho tiempo de uso, las almohadas eran de baja calidad. A las 11pm del 12/9/23, empezaron a arreglar parte del primer piso con golpes fuertes y obviamente nos depertaron.
Stayed 2 nights in Sep 2023

10/10 Excellent

Elizabeth Ida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff....all very friendly and helpful !!! Excellent buffet style breakfast...something for everyone's taste !! Good location for seeing the old town of La Paz, easy to walk around. Being August , it was cold and there was no heat in my room....not even a heater.....excellent shower with lots of hot water.
Stayed 4 nights in Aug 2023

10/10 Excellent

Andrew

Liked: Staff & service, property conditions & facilities
Manager and staff were very accommodating . Great price too. Would definitely come back .
Stayed 1 night in May 2023
Response from Cecilia on 13 Jun,2023
Thank you for your review, We hope you can visit us again. Safe travels!

8/10 Good

WALDO M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to lots of services, government offices etc
Stayed 5 nights in May 2023
Response from Cecilia on 13 Jun,2023
Thank you for your review, safe travels home!

10/10 Excellent

Christopher, Christchurch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as a base for exploring central La Paz. Comfortable, spacious rooms. Strong wifi, hot water. Friendly staff, free breakfast. Witches Market, Coca Museum, bars nearby. Downhill to main thoroughfare. Would stay again.
Stayed 5 nights in May 2023
Response from Cecilia on 13 Jun,2023
Thank you for your message!

8/10 Good

carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked how centrally located this hotel is, and how close it is to places like the Witches Market and Plaza San Francisco. The front desk staff were really friendly and helpful, as were the travel agents who were available. The breakfast scene I found to be confusing. It was hard to know whether everything that was out was all that was available or if more was on the way. Staff continually were going in and out from the lobby, through the part where we were eating, to the kitchen. I felt like it was hit or miss in terms of what was available, just depending on when you happen to arrive. The staff were friendly, though.
Stayed 3 nights in May 2023
Response from Cecilia on 14 Jun,2023
Gracias por su mensaje. Esperamos que nos pueda visitar de nuevo. Buen viaje!

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Response from Ricardo on 25 Jan,2023
Thank you for staying with us. We hope to have you again in a near future.

10/10 Excellent

Katherine Anglarill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is a great one. People who woke there are very friendly! The place is clean and safe!
Stayed 1 night in Dec 2022
Response from Ricardo on 25 Jan,2023
Dear Kartherine, Thank you for choosing Hotel Sagarnaga for your visit to La Paz during these holidays. We are glad you enjoyed your stay with us. Have a great trip back home.

10/10 Excellent

Agneta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included
Response from Cecilia on 24 Dec,2022
Thank you for your visit and message! Safe travels!

8/10 Good

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was solid, had hot water, Wi-Fi and a clean bed! Breakfast and staff were all excellent, would recommend this place for sure as it’s walking distance right next to everything
Stayed 3 nights in Jun 2022
Response from R Arocha on 24 Jul,2022
Hi Anil, Thank you very much for taking the time to write a review. We take pride in our staff. And yes, our location is great. We appreciate you choosing hotel Sagarnaga and hope to have you again in a near future.

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice!
Very friendly staff, manager was attentive. Location is perfect. Room comfy, breakfast OK. Parking is there but you'll need to be quick, space for two cars and two bikes!
Stayed 1 night in May 2022

2/10 Terrible

Ilse

Stayed 1 night in Apr 2022

10/10 Excellent

Douglas, Ponte Vedra Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a very convenient location. The staff was accommodating in every way. We used Hotel Sagarnaga as a base while traveling Bolivia. They allowed us to leave several bags in between stays. They also allowed us to make last minute reservations when making plans to travel around the country. 5 stars for hotel condition, WiFi, location and customer service.
Stayed 3 nights in Feb 2022
Response from Ceci on 21 Mar,2022
We are happy you enjoyed your stay. Safe travels.

10/10 Excellent

Reynaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room and in a good area. Close to everything if you want to walk. They serve a good breakfast. And good customer service.
Stayed 2 nights in Mar 2022
Response from Ceci on 21 Mar,2022
Thank you for message. We are glad you enjoyed your stay.

10/10 Excellent

Jorge

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Cecilia on 13 Sept,2021
Dear guest, thank you for taking the time to leave us a review. Safe travels,

6/10 Okay

Joanne

Liked: Cleanliness
Good budget accommodation
Good budget accommodation in the heart of La Paz. Easy walking distance to everything. ATMs, good restaurants and laundry services right outside. Breakfast could be improved or at least changed up each day. Good hot water and WIFI, hairdryers on request. Would stay again.
Stayed 5 nights in Jan 2020
Response from Ricardo on 17 Feb,2020
Hello Joanne, Thank you for your review. We will take your review into consideration. We appreciate you choosing our hotel . Have a great trip through Bolivia

8/10 Good

Lee, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and great location to sights ..........
Stayed 2 nights in Oct 2019
Response from R. Arocha on 6 Nov,2019
Hello Lee, thank you for the kind review. We consider all staff here in the hotel one big family. We all push to make sure guests feel part of the family. Happy your stay was comfortable. Have a great trip through Bolivia.

8/10 Good

John, Fredericton, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, adequate breakfast, reasonably priced.
Stayed 3 nights in Sep 2019
Response from R. Arocha on 23 Oct,2019
Hi John, Thank you for taking the time to write this review. It fills us with joy to keep on working harder. Have a great trip through south America

8/10 Good

Katherine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Hotel Sagarnaga. It is a safe and nice place. This is the 4th time that I stay there! People who work there are very friendly and always willing to help. I strongly recommend it!
Stayed 1 night in Aug 2019
Response from Ricardo on 28 Aug,2019
Dear Katherine, Thank you for reviewing our hotel. We are happy to know that you have been here several times. Our staff is one of our better assets, since they are very friendly and helpful. We appreciate your words and wish you a great trip.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel twice now, and I enjoyed it very much. The staff is friendly and helpful. The rooms are comfortable with nice hot showers and strong WiFi. The breakfast is delicious and it includes a buffet plus eggs made to order. I would definitely stay here again.
Stayed 3 nights in Jul 2019
Response from Ricardo Arocha on 9 Sept,2019
Dear Traveler, Thank you for staying with us. We appreciate your kind review. We work hard to have all guests stay to be just like yours, 5 out of 5. Happy travels

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Cecilia on 25 Jul,2019
Dear Guest, thank you for taking the time to leave us a review. Safe travels!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Staff were friendly and helpful.
Stayed 3 nights in May 2019
Response from Cecilia on 9 Jul,2019
Dear guest, thank you for taking the time to leave us a review. We wish you safe travels,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quiet but within walking distance to the main plaza. Very friendly and helpful staff.
Stayed 3 nights in May 2019
Response from R. Arocha on 27 May,2019
Dear Traveler, Thank you for taking the time to write the review. We are happy you enjoyed your stay.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good La Paz Hotel
Great choice of hotel in La Paz, conveniently located near restaurants, the Teleferico, and the city center. Would definitely recommend to backpackers or travelers!
Stayed 3 nights in May 2019
Response from Ricardo A on 16 May,2019
Hello Micheal, Thank you for staying with us. We are glad you enjoyed your stay here in the Hotel in La Paz. We appreciate the recommendation. Have a great trip back to your home country

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019
Response from Cecilia on 19 Apr,2019
Thank you for your review! We appreciate your time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no hassle showed up tired from traveling was able to get into my room right of way early in the morning.
Stayed 1 night in Jan 2019
Response from Ricardo on 25 Feb,2019
Dear Traveler, thank you for reviewing the hotel. We are glad you aprreciate our effort to let you checkin early free of charge. Hope you enjoy your trip through south America.

8/10 Good

Lawrence A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once you're in your room = Great
Beware of the 2 twin bed rooms: one bed blocks opening the closet and it can't be moved. The 24 hour check-in is a joke: at nine am the told me to come back at noon. Thentheroom they gave me hadn't been cleaned yet ... another 15 minute wait on a couch next to the elevator. BUT plenty of hot water & blankets when I got the room!
Stayed 2 nights in Nov 2018
Response from Ricardo A. on 5 Dec,2018
Dear traveler, thank you for staying with us. As in most hotels around the globe, check in time starts at a specific time. What is meant with 24 hours checkin is that our front desk is open 24 hours a day where you are able to checkin any time after 02:00 pm. as it says in this particular website. We apologize for the confusion and hope you had a great stay in Bolivia.

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with Hotel Sagarnaga stay
As advertised. Clean and friendly. Few staff had very good English and communication. Nice breakfast spread. Hotel great location and cable car system within walking distance.
Stayed 1 night in Nov 2018
Response from Ricardo A. on 26 Nov,2018
Dear Norman, Thank you for staying with us. Your review is an incentive to keep working hard to make sure all of our guests are pleased with their stay.

8/10 Good

Vikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from RA on 7 Nov,2018
Thank you for the rating. It incentivates us to work harder.

10/10 Excellent

Klimenty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in La Paz
Great hotel. Very early check in (5am) was a breeze. Freandly and helpful English speaking stuff. Best aria of the city with an easy walking to everything. I stayed there total for 10 days exploring Bolivia and had a great time. Cost is very reasonable. Thank you guys.
Stayed 2 nights in Sep 2018
Response from Ricardo A. on 24 Sept,2018
Dear Traveler, thank you for the review. It inspires us to work harder! The entire Sagarnaga team thanks you for staying in the Hotel. Always welcome.

8/10 Good

Verified traveller

Cheap and great location
The location for this hotel was great. While it had a very nice lobby, it was a budget hotel. I stayed in a single private room and it was quite small. I didn't mind except that the bathroom door was difficult to close since the bathroom was very small. The restaurant was nice and had several Bolivian dishes, but the credit card machine wasn't working. They had an ATM right outside. Continental breakfast in the morning was included, in the hotel restaurant and had different kinds of bread, yogurt, cereal, cold cuts, cheese and juice.
Stayed 2 nights in Jul 2018
Response from Ricardo A. on 27 Aug,2018
Dear traveler, Thank you for choosing Hotel Sagarnaga. We are glad to read that you enjoyed your stay. We apologize for the credit card machine issue you went thorugh in the restaurant. However this problem has been fixed. Happy Traveling!

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, room comfort
Lovely staff
Lovely staff, every person from the cleaners to the front desk were kind and welcoming. Initially I was disappointed not having a room with a view and the staff asked if I wanted to change room which was nice. Hot showers throughout the day and night. Room was cleaned each day and fresh towels given. I ate in the restaurant a few times and it was nice. Fantastic location close to the witches market and tour agencies which do hotel pick up and drop off. WiFi was temperamental but wasn't a big issue. Thank you for a nice stay.
Stayed 7 nights in Jul 2018
Response from Ricardo Arocha on 3 Sept,2018
Dear Traveler, Thank you for spending the time to write this review. It fills us with joy knowing you enjoyed your stay. And yes we are proud of having such a great assest, which is our staff. Thank you once again and happy traveling!

8/10 Good

Ryan

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth jt
I arrived to the hotel at 545am off an overnight from Uyuni. The hotel allowed me to check in early so I was able to immediately go back to bed instead of having to wait several hours for my room. This was a very appreciated gesture. The room is a bit small and not particularly warm but it was comfortable and clean and well worth the price. If you're a light sleeper be warned the walls are thin. I could hear every word said out in the hallway, though I was next to the elevator so it may have been excessive. Friendly helpful staff and a great tour agency in the lobby which helped with my transfer to Copacabana (bus will pickup up right at hotel) Hotel had a lot of groups staying there who j meant breakfast was crowded and lacking in seating but there's great coffee shop right next door(Cafe de Monde) who h served the best coffee in Bolivia. Perfect neighbourhood for sightseeing and amazing market shopping!
Stayed 1 night in Jun 2018

6/10 Okay

K, Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
really good location but very basic comfort.
Staff was helpful with late check in etc but overall its a pretty basic accommodation for the price.
Stayed 3 nights in Mar 2018
Response from Ricardo on 23 Apr,2018
Thank you for staying with us. We are constantly working to give more value to our service.

6/10 Okay

Serge, Calgary

Liked: Staff & service
Good location
Nicely located hotel a bit outdated and with very helpful staff
Stayed 2 nights in Mar 2018
Response from Ricardo on 25 Apr,2018
Thank you for your review. We have been renovating for the past year and are currently working on it.

8/10 Good

Laurence, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice affordable hotel, friendly and helpful staff. Great location.
Stayed 1 night in Dec 2017
Response from Cecilia on 28 Dec,2017
Dear Laurence, Thank you for your time and your review. We thank you for your visit as well. It is great to know you enjoyed your stay. Safe travels,

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very good location and friendly staff
Stayed 1 night in Nov 2017
Response from Cecilia on 28 Nov,2017
Dear Anthony, Thank you for your visit and comment. We are glad you enjoyed your stay and hope you come visit us again.

8/10 Good

omgvoy, London

Liked: Staff & service, room comfort
Value for money
You get what you pay for. This is a budget hotel and that is reflected in the price. If you are looking for fireworks look somewhere else. Having said that though for that price I think it's a fantastic deal. Location is superb. Downstairs lobby and restaurant are fine. The rooms and corridors do need TLC but they work. It's a perfect place to stay for a couple of nights.
Stayed 2 nights in Oct 2017
Response from Cecilia on 8 Jan,2018
Dear Omgvoy, Thank you for your visit and for taking the time to leave us a review. We are glad to know you found our hotel to be a good fit for what you were looking for at the right price. We thank you for your message and wish you safe travels,

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
Response from Cecilia on 4 Nov,2017
Querido Rodrigo, Muchas gracias por su visita. Nos alegra que haya tenido una buena estadia. Lo esperamos en un futuro,

2/10 Terrible

t, san francisco CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID!!!!!
hot water too yellowish and sandy. on our last day, i asked for a wake up call at 1:30 am. they never wake us up! the man on duty was snoring hard when we went down to the lobby. we would have missed our flight if i didnt get up for the toilet. what was the point of wake up call when the man responsible to wake us up is fast asleep? Go somewhere else! I am a travel agent and i know what good service is. i also wanted to mention that the night shift staff was good at answering back instead of apologizing for causing our delay
Stayed 3 nights in Sep 2017
Response from Hotel Sagarnaga on 2 Oct,2017
Dear T, Firstly, thank you for visiting La Paz and our hotel. We are sorry to hear the issues you had during your stay. We would have been more than glad to changed you rooms immediately if we would have known about the problem with the water. We wish you safe travels,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017
Response from Cecilia on 2 Oct,2017
Dear Guest, Thank you for your review and visit. We wish you safe travels,