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"The staff at the hotel were amazing. SO gracious and sweet and extremely attentive. Our room was always beautifully cleaned and we had a relaxing experience. The beach and pool areas were extremely well kept up and the daily massages that I had were wonderful! This was my husband and my 45th anniversary and we wanted a special trip. My only complaint was that I was charged for accidentally breaking a regular room service quality glass after I spent 42,000 Baht for my stay. It was a petty thing to do by the management and it ended up leaving a bad taste in my mouth while I checked out. I travel extensively around the world and have NEVER been charged for breaking a NON expensive glass. Who ever made that decision should never have done that. I used all of the services at the hotel and we had massages 4 days out of 5 plus we ate a very expensive meal at the property. It is not the cost of paying this that bothered me, it was the stupidity of doing that to a person who spent so much money at the hotel . Other than that, we had a wonderful stay and I recommend the hotel highly. Kudos to the room attendents. They always new my schedule and I returned every day after breakfast to a beautifully detailed room."

"Everything was great! The customer service, the bed, the sheets and pillows. The breakfast had some many options for all cultures! It was so worth it! I would definitely recommend you stay here! It was close to the beach and shopping market. "

"Location, staff, and both pools were great. Can be noisy at times, walls are thin so you can hear people in the room next door. Rooms are a little outdated. dated. "

"We enjoyed with pool and food. Staff are extremely friendly. Food are great. Clean environment "

"The staff are absolutely brilliant. Rooms comfy and very clean. Pool is perfect and the main reason to stay here. The location. It is perfect. 50yrds from all nightlife and not noisy when you eventually get home to sleep "

"The resort was very clean and the staff was very friendly and helpful. It was my birthday week and the staff not only sang to me but a staff member actually danced with me which was so kind of her. I appreciated everything they did to make my birthday special."

"I stayed at Banyan Tree every time when I came to Phuket. My last time in Phuket was however 10 years ago. I found the villa I stayed this time was clean and spacious enough for 3 people. However, it is a bit dated and needs some update. Staff were most helpful. The newly opened beach club was exceptional and excellent for evening relax drinking. I would stay in Banyan tree again for my next visit to Phuket. "

"위치도 좋고, 친절하고 gym도 훌륭했습니다."

"Great stay. No faults."