Search Chalets in Lakeland - Winter Haven

"My family was there for 5 days for spring break the resort was nice and centrally located to everything we enjoyed our trip "

"The room was clean. My wife reserved a room prior to this stay because she had a seminar from her work. We wanted to stay an extra day, so I booked another room. We asked the staff if it was possible to check us in the same room so that we didn't have to pack and move to another room. The hotel was very accommodating and was able to help us with our request! Awesome CS and would definitely stay here again! "

"Really great facility"

"The pools were great. The shampoo was empty and the soap container was falling off the wall, but they replaced it as soon as we called them. Very close to Disney parks and lots of restaurants nearby. "

"Room was nice, but simple. Could be updated. Tv in living room did not work. Pool area was convenient but pool chairs were a reserved status charge to sit close to pool even though the pool was empty. Found this ridiculous considering it was not peak season nor crowded. Bar staff was too into their own conversation to take our order. Check in staff felt the same. Ending up waiting 20 minutes for drinks and nachos that had microwave cheese on it. Definitely not worth the money. Way too many daily texts from the hotel about daily events. I almost wanted to block them they were so abundant. Balcony was ok. "

"Nice resort , it was exactly what was expected. If any complaint, priced a little higher than it should be . "

"Room was OK at best with black mold in the bathroom. Shower was hot, bed very comfortable. Breakfast bags available at front desk each morning are very good for those on the run."

"The staff is out of this world. They are great!! The cottage was very nice as well. Loved the location and the pool!! The grounds are very well kept and it is centrally located. Close to anything you want. The only down side was that the H2O water park was closed. This was not told to us when we booked our trip. Seems like we paid for it but didn’t get to use it. We didn’t find out until we arrived. Overall it’s a great property and I would stay again!!"

"Not sure about the pet, but we heard a dog. There was no kitchen. "