Strathmore Hotels, Lancaster hotels

"Had a lovely stay. Room was very spacious with a lovely sea view and extremely clean. Breakfast was lovely. Plenty of choice and speedy service. Reception staff extremely polite & helpful aswell as the evening entertainment staff. Very friendly, funny & polite. Really enjoyed the acts that were on."

"A very nice short stay and breakfast was lovely as were the staff"

"Loved the full experience, clean room, great breakfast and spa, would recommend"

"Staff went above and beyond especially considering I’d arrived a day early ! The manager and reception staff went out of their way to resolve the situation. Restaurant excellent, would recommend."

"No, don’t expect too much! The hotel is a beautiful building and it’s in a great location but some of the rooms are a bit worn and tatty. The breakfast is pretty good and it was improved this morning with fruit on ice and smoothies. The staff in the breakfast room are great and if it’s not too busy will endeavour to seat you up with a Sea view. The price was reasonable, but it would seem that the hotel refuses to give you a fairly good room unless you pay more."

"A brief stay but all was good "

"Room was a bit small but good hotel"

"Absolutely wick with Ants in the bin and then through the accommodation. I left a day earlier but wasn't refunded my seconded night cos ‘we can deal with this’ but also, eeeek I didn't want to stay in ant hell - they were everywhere!"

"Check in was okay, however received 2 confirmation emails with different room numbers. Told reception but they said couldnt happen. Got a room on basement floor, room itself relatively basic (106),stained carpet several areas (brown stains!) Floor was noisy and clearly used to house groups of revellers. 3 4 and 5am wake up calls two out of three nights from loud neighbours, banging doors and poor insulation. Room door also looked like it had been forced open and was difficult to close properly. Facilities are great pool and gym and breakfast but experience was poor. Pub and grill tables all reserved some 2hrs in advance.. maybe need a lesson in managing turnover. To cap it all it i was sent an invoice for another room complete with the guests name and details including address. Told reception staff and they werent very helpful. I was concerned my details had gone to the other guest but they assured me not…. Well if assurance is “i dont know what happended”. GDPR and data breach risk seems an alien concept. Stayed 3 nights, got 1 night rest. Not exactly the break we were looking for."