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"The bathroom was not clean there was 3 pillows for a couple which is strange. There was no fridge and the room was a bit tired. Breakfast was ok, no granola no berries or topping for porridge. There was a bit of dried out rocked not oil for it. No fresh breads and coffee wasn’t nice. Also we could hear our neighbours who were noisy late into the night."

"The hotel is very well decorated and looks lovely! The spa is lovely, we used it 2 out of 3 days, hot tubs lovely and warm, also has a cold pool, sauna and steam room, all very good! The Asian restaurant was really good, with great staff and lovely atmosphere, it was full on a Monday evening it’s that nice!! My only negative is they don’t have an electric car charger but they have some in Bowness not far away. "

"Our stay was very poor not very clean needs a good refurb inside and outside windows not secure in room 217 curtains blowing like hell room freezing reported but nothing done this hotel needs a good overall in all areas"

"The room was clean and very comfortable, the free breakfast was very nice and good selection also very close to beach and tram station. Staff was friendly and good to talk too. The tv is 55” and good selection of channels. "

"Lovely welcome from receptionist,very helpful. Room very nice,clean and spacious. Can’t fault the breakfast,great service."

"Clean quite"

"I had a nice stay till the bill had nearly £299 of service charges on and when my partner paid in cash for a round of drinks they also added it to the room trying to make us pay twice abit of a let down tbh "

"The hotel was lovely clean bright staff are so helpful great hol"

"Really nice hotel and facilities."