Eloisa Royal Suites: 2020 𝗗𝗲𝗮𝗹𝘀 & 𝗣𝗿𝗼𝗺𝗼𝘁𝗶𝗼𝗻𝘀

996 reviews

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool

Free WiFi

Parking included

Free airport shuttle

Air conditioning

Spa

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitiser provided

MV Patalinghug Jr. Avenue, Basak, Lapu-Lapu, Cebu

Explore the area

Marcelo Fernan Bridge3 min drive

Gaisano Grand Mall Mactan13 min drive

Lapu-Lapu City Hall14 min drive

Cebu (CEB-Mactan - Cebu Intl.)26 min drive

You could be seeing lower prices

With member prices, you could save 10% or more right now on thousands of properties.

Choose dates to view prices

Executive Room, 2 Double Beds
Photos of Executive Room, 2 Double Beds
4.4/5 guest room rating
Room amenities
24 sq m
Sleeps 3
More details
Room information
Sleeps
Room details
2 Double Beds
24 square metres m²

Internet – Free WiFi
Entertainment – 32-inch LED TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Memory foam bed, turn-down service and linen
Bathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Safe, free newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Accessibility – Grab bar in bath

Non-Smoking
Superior Room, 1 Queen Bed
Photos of Superior Room, 1 Queen Bed
3.8/5 guest room rating
Room amenities
17 sq m
Sleeps 3
More details
Room information
Sleeps
Room details
1 Queen Bed
17 square metres m²

Internet – Free WiFi
Entertainment – 32-inch LED TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Memory foam bed, turn-down service and linen
Bathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Safe, free newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Accessibility – Grab bar in bath

Non-Smoking
Junior Room, 1 King Bed
Photos of Junior Room, 1 King Bed
4.2/5 guest room rating
Room amenities
28 sq m
Sleeps 3
More details
Room information
Sleeps
Room details
1 King Bed
28 square metres m²

Internet – Free WiFi
Entertainment – 32-inch LED TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Memory foam bed, turn-down service and linen
Bathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Safe, free newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Accessibility – Grab bar in bath

Non-Smoking
Standard Studio, 1 Queen Bed
Photos of Standard Studio, 1 Queen Bed
4.4/5 guest room rating
Room amenities
16 sq m
Sleeps 3
More details
Room information
Sleeps
Room details
1 Queen Bed
16 square metres m²

Internet – Free WiFi
Entertainment – 32-inch LED TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Memory foam bed, turn-down service and linen
Bathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Safe, free newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Accessibility – Grab bar in bath

Non-Smoking
Superior Room, 2 Single Beds
Photos of Superior Room, 2 Single Beds
4.2/5 guest room rating
Room amenities
15 sq m
Sleeps 3
More details
Room information
Sleeps
Room details
2 Single Beds
15 square metres m²

Internet – Free WiFi
Entertainment – 32-inch LED TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Memory foam bed, turn-down service and linen
Bathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Safe, free newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Accessibility – Grab bar in bath

Non-Smoking
Premier Room, 1 Queen Bed
Photos of Premier Room, 1 Queen Bed
3.9/5 guest room rating
Room amenities
17 sq m
Sleeps 2
More details
Room information
Sleeps
Room details
1 Queen Bed
17 square metres m²

Internet – Free WiFi
Entertainment – 32-inch LED TV with cable channels
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Memory foam bed, turn-down service and linen
Bathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Safe, free newspaper and desk; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Accessibility – Grab bar in bath

Need to know – No rollaway/extra beds available
Non-Smoking

About this area

Lapu-Lapu

In the business district, Eloisa Royal Suites is in an area with good airport proximity and shopping. Fuente Osmena Circle and Cebu Metropolitan Cathedral are notable landmarks, and travellers looking to shop may want to visit SM City Cebu and Ayala Center. Cebu Ocean Park and Jose R. Gullas Halad Museum are also worth visiting.

Visit our Lapu-Lapu travel guide

View in a map

What's nearby

Marcelo Fernan Bridge - 3 min drive
Mandaue City Hall - 4 min drive
Gaisano Grand Mall Mactan - 13 min drive
Lapu-Lapu City Hall - 14 min drive
Cebu Yacht Club - 20 min drive

Getting around

Cebu (CEB-Mactan - Cebu Intl.) - 26 min drive

Restaurants

Where to eat
On-site dining venue – Restaurant offering regional cuisine.

About this property

Eloisa Royal Suites

3.5-star hotel near Gaisano Grand Mall Mactan

A restaurant, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site. All 67 individually decorated rooms feature free WiFi and memory foam beds. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.

Eloisa Royal Suites offers 67 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually decorated. Beds feature memory foam mattresses. 32-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Lapu-Lapu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Masks and gloves available

Hand sanitiser provided

Individually wrapped food options available for breakfast

This information is provided by our partners.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free extended parking
Limited parking spaces
Free 24-hour return airport shuttle
Airport shuttle on request
Free local area shuttle

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 399 for adults and PHP 199 for children
1 restaurant
1 bar
24-hour room service

Things to do

24-hour fitness centre
Billiards/pool table
Children's pool
Outdoor pool
Sauna

Family friendly

Children's pool
Dry cleaning service
Free area shuttle
Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge

Conveniences

Lift
Free newspapers in reception
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Turndown service

Languages spoken

English
Filipino

Business services

1 meeting room
Business centre
Computer station
Conference centre

Outdoors

Pool sunloungers

Spa

Massage - swedish
Massage - Thai

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom
Grab bar near toilet
In-room accessibility
Roll-in shower
Wheelchair-accessible parking

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Linens
Memory foam mattress

Bathroom

Bathrobes
Free toiletries
Hairdryer (on request)
Rainfall showerhead
Shower
Towels

Entertainment

32-inch LED TV
TV channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

Desk
Free local calls
Free newspapers
Individually decorated
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2 PM and 10:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for PHP 950 per night.

Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Fee for buffet breakfast: PHP 399 for adults and PHP 199 for children (approximately)
Rollaway bed fee: PHP 950 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Eloisa Royal Suites Hotel Lapu Lapu

Eloisa Royal Suites Hotel

Eloisa Royal Suites Lapu Lapu

Eloisa Royal Suites

Eloisa Royal Suites Cebu Island/Mactan Island

Eloisa Royal Suites Hotel

Eloisa Royal Suites Lapu-Lapu

Eloisa Royal Suites Hotel Lapu-Lapu

Frequently asked questions

Can I cancel my reservation for free at Eloisa Royal Suites and receive a full refund?

Yes, Eloisa Royal Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Eloisa Royal Suites cancellation policy on our site for more details about any exclusions or requirements.

Does Eloisa Royal Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Eloisa Royal Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eloisa Royal Suites?

Self-parking and extended parking are free at this property.

What time is check-in at Eloisa Royal Suites?

Check-in is from 2 PM to 10:00 PM.

What time is check-out at Eloisa Royal Suites?

Checkout is at noon.

Does Eloisa Royal Suites provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Eloisa Royal Suites located?

Situated near the airport, this hotel is within 2 miles (3 km) of The Outlets at Pueblo Verde, Gaisano Grand Mall Mactan and Lapu-Lapu City Hall. Mactan Marina Mall and Cebu Yacht Club are also within 3 miles (5 km).

4.1

Very good

5 - Excellent

410

4 - Good

408

3 - Okay

125

2 - Poor

1 - Terrible

4.3/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Verified traveller

31 Jul 2020

it not open

Stayed 1 night in Jul 2020

3/5 Okay

Princess Joy

Travelled with family

24 Jul 2020

Price is Inflated - Cheaper When Booked Onsite

My parents needed help booking a hotel last minute since they needed to go to Cebu to get COVID tested and to quarantine. I cannot call long distance so I booked online here on Hotels.com. I didn't mind paying the price I paid because I wanted my parents to be comfortable. However, when they got there, they told me the price was significantly lower than what I paid on Hotels.com - it was inflated by about 4xs what they were offering the rooms for there onsite. Since it was last minute and they already checked in, I couldn't cancel the reservation and pay them the lesser price. They are taking advantage of those that book online.

Stayed 2 nights in Jul 2020

3/5 Okay

Verified traveller

19 Mar 2020

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

I am aware that in any property such as this there will be maintenance issues, however my stay was spoiled by continual hot water issues, which took three times to fix, resulting in disruption to my holiday! Each time I was assured that it would not happen again and only my insistence ensured that after the third time it was finally fixed. And the offer of a few pieces of fruit as compensation to the continual disruption of my vacation was insulting!!

Stayed 4 nights in Mar 2020

5/5 Excellent

Verified traveller

Travelled with family

18 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are very helpful and the facility'scleanliness. Also they serve good breakfast.

Stayed 1 night in Mar 2020

5/5 Excellent

Verified traveller

Travelled with group

10 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice and helpful staff. The hotel is very clean and the Internet is very fast

Stayed 1 night in Mar 2020

See similar properties

Lapu-Lapu

3 star

Parking Included

Business-friendly

Washer and dryer

Hotel

Guest rating 4+

Eloisa Royal Suites

Photo gallery

Guest reviews

Popular amenities

Cleaning and safety practices

Map

Explore the area

You could be seeing lower prices

Choose dates to view prices

Executive Room, 2 Double Beds

Photos of Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Room amenities

Room information

Sleeps

Room details

Superior Room, 1 Queen Bed

Photos of Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Room amenities

Room information

Sleeps

Room details

Junior Room, 1 King Bed

Photos of Junior Room, 1 King Bed

Junior Room, 1 King Bed

Room amenities

Room information

Sleeps

Room details

Standard Studio, 1 Queen Bed

Photos of Standard Studio, 1 Queen Bed

Standard Studio, 1 Queen Bed

Room amenities

Room information

Sleeps

Room details

Superior Room, 2 Single Beds

Photos of Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Room amenities

Room information

Sleeps

Room details

Premier Room, 1 Queen Bed

Photos of Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

Room amenities

Room information

Sleeps

Room details

About this area

Lapu-Lapu

What's nearby

Getting around

Restaurants

About this property

Eloisa Royal Suites

Cleaning and safety practices

Enhanced cleanliness measures

Social distancing

Safety measures

Property amenities

Internet

Parking and public transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Languages spoken

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment