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Reviews of Jet Luxury Resorts @ The Signature Condo Hotel

4.5 out of 5
Jet Luxury Resorts @ The Signature Condo Hotel
145 E Harmon Ave, Las Vegas, NV

Reviews

8.4

Very good

Rating 10 - Excellent. 1970 out of 3698 reviews" "
Rating 8 - Good. 897 out of 3698 reviews" "
Rating 6 - Okay. 372 out of 3698 reviews" "
Rating 4 - Poor. 231 out of 3698 reviews" "
Rating 2 - Terrible. 228 out of 3698 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will always stay at this property. It’s like home away from home
Stayed 6 nights in Apr 2024
Response from Yolanda on 27 Apr,2024
Hi Anna, It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great spot off the strip
Stayed 3 nights in Apr 2024
Response from JLR on 27 Apr,2024
Thank you for your feedback.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean property. Very secure and just off the strip enough but close enough to enjoy it. Would stay there again.
Stayed 4 nights in Apr 2024
Response from JLR on 14 Apr,2024
Thank you for your feedback.

10/10 Excellent

Hosung

Liked: Cleanliness, amenities, property conditions & facilities
It was great for family stay.
Stayed 3 nights in Mar 2024
Response from Yolanda on 15 Apr,2024
Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

6/10 Okay

Armando

Travelled with group
Disliked: Cleanliness
The property is located right into the MGM and New York New York, it is a great location. Unfortunately, we were greeted by a very rude staff, both in the valet and the front desk. No one seemed like they wanted to be there. So that was the not the best start, second the mattress had stains right under the sheets and overall the room is very old and it looks it. For example, The tv has a dvd player, the wooden chairs, and sofas are worn down. Also, this property is managed by a 3rd party, so if you need any house keeping, you have to message them yourself between 11-6pm, you can not go to the front desk. This property has a great location, and great food options if you don’t mind walking. Overall it was an okay room and it’s best for people that are not going to be in the room too much.
Stayed 3 nights in Apr 2024
Response from Yolanda on 9 Apr,2024
Hi Mr. Armando, Thank you for sharing your experience, and we appreciate your feed back. We will be addressing your concerns.Again,THANK YOU!!!

8/10 Good

Anna

Stayed 3 nights in Apr 2024
Response from JLR on 27 Apr,2024
Thank you for your feedback.

8/10 Good

sukhi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Yolanda on 1 Apr,2024
Hi Sukhi, It's always a pleasure to read/hear when our guest's stays are enjoyable. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

10/10 Excellent

Renie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from JLR on 28 Mar,2024
Thank you for your feedback.

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
great property, dont hesitate to stay here.
Stayed 5 nights in Mar 2024
Response from Yolanda on 19 Mar,2024
Hi Brian, It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!

8/10 Good

Erik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walkable connection to MGM was great. The room had some dated items and the MGM pools being closed was bummer, but overall stay was pleasant.
Stayed 2 nights in Feb 2024
Response from Yolanda on 18 Mar,2024
Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

8/10 Good

Joseph

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Counter person at the property was not very pleasant due to the fact that I booked the hotel through a third party. Always referred me to talk to the company booked my hotel for the answers. I wish that the counter person should be more nice and whether I am booking from the third party or not to give me a good services.
Stayed 1 night in Mar 2024
Response from Yolanda on 12 Mar,2024
Hi Joseph, Thank you for your feedback and sharing your experience. We will be addressing your concerns.

4/10 Poor

Tracy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Yolanda on 7 Mar,2024
Hi Tracy,Thank you for your feedback and sharing your experience. We will be addressing your concerns.

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We found some of the front desk staff to be less than friendly. Arrived early and asked about early check in. We were told that "since we booked with a third party, we would have to wait till regular check in time". She easily could have said your room is not available or even hey did you know about the perks of booking direct with us including early check in but no, she made us seem lesser by not booking direct. When we did check in at regular time, a different person helped us and she was friendly and professional. The room itself was fine. There is a race track experience nearby and you can definitely hear the cars most of the day if you are in the room.
Stayed 3 nights in Mar 2024
Response from Yolanda on 5 Mar,2024
Hi Eric, It's always a pleasure to read/hear when our guest's stays are enjoyable. We will be addressing your concerns, regarding the friendliness of Signature's staffing. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

8/10 Good

Grant

Travelled with family
Nice studio apartment but it’s starting to get dated and beat up.
Stayed 4 nights in Feb 2024
Response from Yolanda on 4 Mar,2024
Hi Grant, It's always a pleasure to read/hear when our guest's stays are enjoyable. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

8/10 Good

shereka

Liked: Amenities, property conditions & facilities
Overall the property was good. My only critique would be For the cleaning staff to check the room prior to a guest checking in
Stayed 2 nights in Feb 2024
Response from Yolanda on 4 Mar,2024
It's always a pleasure to read/hear when our guest's stays are enjoyable. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays. We will be addressing your concerns.Again,THANK YOU!!!

10/10 Excellent

John

Stayed 2 nights in Mar 2024
Response from JLR on 24 Mar,2024
Thank you for your feedback.

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Signature is an amazing location, easy walk indoor walk to MGM. Decent food nearby. Great location to visit the MVM pools.
Response from JLR on 25 Feb,2024
Thank you for your feedback.

10/10 Excellent

Ramion Drew

Liked: Cleanliness, property conditions & facilities
This is connected to the MGM Grand
Stayed 4 nights in Feb 2024
Response from Yolanda on 22 Feb,2024
Hi Ramion, It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!

2/10 Terrible

Cameron

Disliked: Cleanliness, property conditions & facilities
Everything about the property was excellent except for the fact that it was not clean and when I asked it to be cleaned it took them an extra day and the second time asking for it to be cleaned they gave me attitude. It should not take 2 days to clean pubic hair out of a rental suite.
Stayed 3 nights in Feb 2024
Response from Yolanda on 19 Feb,2024
Hi Cameron,Thank you for your feedback and sharing your experience. We will be addressing your concerns.

10/10 Excellent

Joseph

Stayed 1 night in Feb 2024
Response from JLR on 20 Mar,2024
Thank you

10/10 Excellent

Javon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is connected to the Grand MGM which offers you the monorail transportation plus dining options and the casino . We stayed in Tower 1 which is the one connected to the MGM but all properties are connected and have a local store and STARBUCKS 😇.
Stayed 3 nights in Feb 2024
Response from Yolanda on 16 Feb,2024
Hello Javon,It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!

6/10 Okay

Chris

Travelled with partner
The mixing valve in the shower is broken so my shower water temperature kept changing from hot to cold. Room had not been thoroughly cleaned. There was hair on the floor in the bathroom, the shower had residue and the are between the couch and table had old food crumbs on the carpet.
Stayed 3 nights in Feb 2024
Response from JLR on 11 Feb,2024
Thank you for your feedback.

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious room with kitchenette features. Once you learn where the Uber pickup spot is and the entrance to the corridor to MGM Grand you realize how close to the strip it is and accessible. Rooms are not all identical (subleased condos) and no full hotel staff or restaurant, but lots of stuff at MGM is easy access. And many rooms have a view of Top Golf, if that matters…
Stayed 3 nights in Feb 2024
Response from JLR on 10 Feb,2024
Thank you for your feedback.

10/10 Excellent

Re'Niisha, Hanford

Liked: Cleanliness, amenities, property conditions & facilities
The setup of the property was nice. There are three towers. The only downside is valet may be full. They tried to tell me i would have to park my car 3 mins away and walk to the property at midnight and a single traveler while pregnant and a disabled veteran. That was really disappointing.
Stayed 2 nights in Feb 2024
Response from Yolanda on 8 Feb,2024
It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!

10/10 Excellent

Denise

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from JLR on 8 Feb,2024
Thank you for your feedback.

6/10 Okay

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The property was nice, clean and quiet, but the shower ran out of hot water in a matter of minutes and no staff around to report it to or maintenance to have it fixed. Otherwise, I would have given a much higher rating.
Stayed 2 nights in Jan 2024
Response from Yolanda on 5 Feb,2024
Hi Andrew, It's always a pleasure to read/hear when our guest's stays are enjoyable. Thank you for sharing your experience. Our apologies for the hot water situation. I will address the hot water concern with the Signature as this is out of our control. Please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

10/10 Excellent

YOUNSICK

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2024
Response from Yolanda on 5 Feb,2024
Hi Younsick, It's always a pleasure to read/hear when our guest's stays are good/enjoyable. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

6/10 Okay

Verified traveller

Travelled with group
Room could have been cleaner.. blanket smelled like. Cologne
Stayed 3 nights in Jan 2024
Response from JLR on 3 Feb,2024
Thank you for your feedback.

2/10 Terrible

Brandy

Stayed 1 night in Jan 2024
Response from JLR on 20 Mar,2024
Thank you for your feedback.

10/10 Excellent

Eric

Stayed 2 nights in Jan 2024
Response from Yolanda on 30 Jan,2024
Hi Eric, It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!

8/10 Good

sataporn

Liked: Cleanliness, amenities, property conditions & facilities
Very big room. But a little bit older.
Stayed 3 nights in Jan 2024
Response from Yolanda on 26 Jan,2024
It's always a pleasure to read/hear when our guest's stays are enjoyable. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

6/10 Okay

Brittany

Liked: Cleanliness
Stayed 5 nights in Jan 2024
Response from Yolanda on 26 Jan,2024
Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

6/10 Okay

Claudio

Travelled with family
Disliked: Cleanliness, amenities
The room was not prepared for 3 adults as we requested. Only one king bed. I booked two rooms and they were in different building. The recepcionist did not want to make any change. The rooms were not cleaned at any time. The fridge had a terrible smell.
Stayed 2 nights in Jan 2024
Response from Yolanda on 25 Jan,2024
Hi ClaudioThank you for your feedback and sharing your experience. We will be addressing your concerns.

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Great little studio. Walking distance from strip. Short ride to Friedmont st.
Stayed 2 nights in Jan 2024
Response from Yolanda on 24 Jan,2024
Hi Edward, It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!

8/10 Good

Jay

Liked: Cleanliness, room comfort
Great place - but the "condo" lacks some basic equipment so I can't rate it a 5.
Stayed 1 night in Jan 2024
Response from Yolanda on 24 Jan,2024
Hi Jay, Thank you for your feedback and sharing your experience.

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, property conditions & facilities
I enjoyed the connectivity to the MGM and how close it is to the strip.
Stayed 4 nights in Jan 2024
Response from JLR on 23 Jan,2024
Thank you for your feedback.

10/10 Excellent

Kandace

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024
Response from Yolanda on 22 Jan,2024
Hi Kandace,It’s always a pleasure to read/hear that our guests’ stays are enjoyable. It’s even a BIGGER pleasure when the stay is EXCELLENT!! Thank you for sharing your experience, please share with your family and friends as well. We ask that you please keep us in mind for your future Las Vegas stays.Again, THANK YOU!!!

8/10 Good

Ivan, Edmonton

Liked: Cleanliness, property conditions & facilities
Lots of space; very good kitchen equipment. Needs some maintainance like sink drainage in bathrooms
Stayed 2 nights in Jan 2024
Response from Yolanda on 22 Jan,2024
Hello Ivan, It's always a pleasure to read/hear when our guest's stays are enjoyable. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

4/10 Poor

Isa

Stayed 3 nights in Jan 2024
Response from JLR on 11 Feb,2024
Thank you for your feedback.

6/10 Okay

Nichole

Stayed 2 nights in Jan 2024
Response from JLR on 11 Feb,2024
Thank you for your feedback.

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, property conditions & facilities
Chrisiine the front desk agent was wonderful. She made myself and my son feel so welcomed. Valet parking was very quick on retrieving our car. The room was beautiful. Had a great view of Vegas. Was a great trip.
Stayed 3 nights in Jan 2024
Response from JLR on 22 Jan,2024
Thank you for your feedback.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would have given 5 stars because overall the stay was great with one exception. Valet parking was included which was a bonus, but on Saturday night there was a hockey game nearby so the resort allowed attendees to use valet parking and when we came back they told us ‘valet had a soft close’ so we as guests had to use MGM’s self parking lot. Although they validated our parking there, it was a 15 min walk which became quite an inconvenience. I understand they prefer to make some money for nearby events but I feel heists at the resort should have a priority while stay there. Other than that I’d definitely recommend a stay here.
Stayed 2 nights in Jan 2024
Response from JLR on 22 Jan,2024
Thank you for your feedback.

10/10 Excellent

Wanda K

Liked: Cleanliness, room comfort
Wonderful
Quiet location and excellent bed. Please consider two kinds of pillows. The ones there, though plenty in number, were too thick.
Stayed 2 nights in Jan 2024
Response from JLR on 22 Jan,2024
Thank you for your feedback.

6/10 Okay

Abdelsalam

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Spacious room
Stayed 5 nights in Jan 2024
Response from Yolanda on 19 Jan,2024
Hi Abdelsalam, It's always a pleasure to read/hear when our guest's stays are enjoyable. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

8/10 Good

Maureen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from JLR on 20 Jan,2024
Thank you for your feedback.

10/10 Excellent

Jeong

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024
Response from JLR on 14 Jan,2024
Thank you for your feedback.

8/10 Good

Steven

Liked: Cleanliness, room comfort
Very good
I was very comfortable in my room
Stayed 6 nights in Jan 2024
Response from Yolanda on 12 Jan,2024
It's always a pleasure to read/hear when our guest's stays are enjoyable. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

2/10 Terrible

Jin Moon

Business traveller
Disliked: Cleanliness, amenities
stay away from this property if you have a vehicle and want to walk 30 minutes back to your room from mgm self parking lot. They have limited valet parking space so if the lot is full, youll have to wait. I waited an hour one evening because they wouldnt take any cars to pull in whether you are checking in or returning back. I returned one night after 3am and they told me i have to go park at mgm grand because theres only 1 valet guy taking vehicles OUT, not taking any vehicles coming in. What kind of hotel does this??? Especially in vegas. I had to walk literally 30minutes from the lot to tower 2. Also, the signs in mgm does not say jet luxury so i got lost on my way back around top golf area and of course theres no one to ask because its 3am… if you planning to uber your way around, go for it. But if youll be traveling by your own car,,, good luck to you if you want to gamble your luck.
Response from Yolanda on 12 Jan,2024
Thank you for your feedback and sharing your experience. We will be addressing your concerns.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Room comfort
Dont stay here if you have a car
Dont stay here if you have a car and planning to go in and out. Stayed in the car for about 1 hour in the evening to valet my car when returning back to the hotel..
Stayed 1 night in Jan 2024
Response from Yolanda on 12 Jan,2024
Thank you for sharing your experience. We will be addressing your concerns regarding Signature's Valet, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024
Response from Yolanda on 8 Jan,2024
It's always a pleasure to read/hear when our guest's stays are enjoyable. Thank you for sharing your experience, please share with your family & friends as well. Keep us in mind for your future Las Vegas stays.Again,THANK YOU!!!