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Reviews of Astagina Resort Villa and Spa

4 out of 5
Astagina Resort Villa and Spa
Jalan Werkudara, Double Six, Seminyak, Badung, Legian, Bali

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 525 reviews" "
Rating 8 - Good. 193 out of 525 reviews" "
Rating 6 - Okay. 57 out of 525 reviews" "
Rating 4 - Poor. 25 out of 525 reviews" "
Rating 2 - Terrible. 8 out of 525 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central lovely staff very comfortable beds will definitely return.
Stayed 5 nights in Apr 2024
Response from Dwi on 25 Apr,2024
Dear Alita,Thank you for sharing your experience at Astagina Resort Villa and Spa. We're delighted to hear that you found our location central, our staff lovely, and our beds comfortable. It's wonderful to know that you had a comfortable stay with us. We look forward to welcoming you back for another enjoyable visit in the future. Warm regards,Management Team Astagina

6/10 Okay

Gillian

Travelled with family and small children
Liked: Cleanliness, staff & service
This was a good option to be close to everything in Legian. We were surprised and disappointed we didn’t get a connecting room when we had informed them we had 2 adults and 3 children and was told upon check in that they can not confirm connecting rooms until check in. Also while we wee the we had the air conditioning leak, the toilet break and the elevator break.
Stayed 5 nights in Mar 2024
Response from Dwi on 4 Apr,2024
Dear Gillian,We're pleased to hear that you found our location convenient for exploring Legian. However, we're truly sorry to learn about the inconveniences you encountered during your stay. We want to assure you that our team is dedicated to promptly addressing issues such as the leaking air conditioner and broken toilet, provided that we are informed about them. Additionally, our elevators undergo monthly maintenance to ensure guest safety and functionality.Upon reviewing your booking, we did not receive a request for a connecting room as you mentioned. Instead, we accommodated your party with two rooms placed side by side, as per your booking request. Please understand that fulfilling last-minute requests for connecting rooms can be challenging.We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay.Warm regards,Management Team Astagina

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was a little worn but overall very good. Bed was comfortable but bathroom a bit tight. Pool, pool bar and breakfast was excellent
Stayed 5 nights in Jan 2024
Response from Dwi on 24 Jan,2024
Dear Amy,Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the comfortable bed, excellent pool, pool bar, and breakfast.We also acknowledge your observation regarding the property's wear and the bathroom size. Your input is valuable, and we will certainly use it to improve and enhance the overall guest experience.We hope to have the pleasure of welcoming you back in the future, allowing us the opportunity to exceed your expectations.Best regards,Dwi Jaya Praditya

4/10 Poor

Mark

Disliked: Amenities
Stayed 10 nights in Jan 2024
Response from Dwi on 20 Jan,2024
Dear Mr. Mark, Thank you for staying at Astagina Resort Villa and Spa. Hopefully you enjoyed your recent stay with us. If you have any detail feedback about your stay, please feel free to share it to us via rdm@astaginaresort.com to allow us to improve our future services. Thank you and best regards, Dwi Jaya Praditya

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the overall experience of my stay. Staff were helpful and very friendly. Located close to the beach and within walking distance of everything. I would certainly stay again on a future visit.
Stayed 5 nights in Nov 2023
Response from Dwi on 18 Dec,2023
Dear Joel,Thank you for sharing your positive experience at Astagina Resort Villa and Spa. We're thrilled to hear that you enjoyed your overall stay and found our staff helpful and very friendly. It's great that our convenient location near the beach and within walking distance of everything added to the enjoyment of your visit. We look forward to welcoming you again on your future visit to provide another memorable experience.Warm regards,Team Astagina Resort

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful villa with beautiful staff. 10 out of 10 for service... food .. grounds. Amazing location
Stayed 4 nights in Nov 2023
Response from Dwi on 25 Nov,2023
Dear Zoe,We're thrilled to hear that you enjoyed your stay at Astagina Resort Villa and Spa. It's wonderful to know that our villa, staff, service, food, and grounds all met your expectations. We strive to create a memorable experience for our guests, and it's truly rewarding to receive a perfect 10 out of 10 from you. We appreciate your kind words and hope to welcome you back for another amazing stay in the future.Best Regards,The Astagina Resort Villa and Spa Team

10/10 Excellent

Daniel

Stayed 10 nights in Nov 2023
Response from Dwi on 18 Dec,2023
Dear Daniel,Thank you for sharing your positive experience at Astagina Resort Villa and Spa. We hope you enjoyed your recent stay with us. We look forward to welcoming you again on your future visit to provide another memorable experience.Warm regards,Team Astagina Resort

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was an easy and short walk to the shops and the beach and local restaurants. The staff were excellent and the grounds beautiful. The restaurant was great and the spa provided all services but were a bit pricey compared to the local spa offerings. The bathrooms were a little dated but the rooms were traditional style and had all the amenities needed.
Stayed 12 nights in Oct 2023
Response from Dwi on 24 Oct,2023
Dear Ms. Tracy,Thank you for taking the time to share your thoughts about your stay at Astagina Resort Villa and Spa. We're glad to hear that our resort's location made it easy for you to explore the shops, the beach, and local restaurants.Your kind words about our excellent staff and beautiful grounds are greatly appreciated. We're also delighted to know that you enjoyed our restaurant and found our rooms to be traditional and well-equipped with the amenities you needed.Your feedback on our spa pricing and the dated bathrooms is valuable to us, and we'll certainly take it into consideration as we continually strive to enhance our guests' experiences.We hope to have the pleasure of welcoming you back in the future. If you have any special requests or if there's anything else you'd like to share, please don't hesitate to reach out.Warm regards,Management Team

8/10 Good

Vittoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient area Staff very helpful
Stayed 1 night in Oct 2023
Response from Dwi on 24 Oct,2023
Dear Ms. Vittoria,Thank you for your brief but valuable feedback. We're pleased to hear that you found our location very convenient and that our staff was helpful during your stay.Your satisfaction is important to us, and we're here to assist you with anything you may need in the future. We look forward to welcoming you back to Astagina Resort Villa and Spa.Warm regards,Management Team

10/10 Excellent

Kate

Liked: Staff & service, amenities, property conditions & facilities
Great hotel, very friendly staff. Lovely grounds and pool with swim up bar. Breakfast was delicious. Would definitely stay here again
Stayed 3 nights in Sep 2023
Response from Dwi on 21 Sept,2023
Dear Ms. Kate,Greeting from Astagina Resort Villa and Spa.Thank you for your kind words. We're delighted to hear that you had a great stay with us, enjoyed our friendly staff, lovely grounds, and delicious breakfast. We look forward to welcoming you back for another wonderful experience in the future.Warm regards,Management Team

8/10 Good

Joanne

Liked: Cleanliness, staff & service
Response from Dwi on 13 Sept,2023
Dear Ms. Joanne,Greeting from Astagina Resort Villa and SpaWe wanted to take a moment to express our heartfelt gratitude for choosing to stay at Astagina Resort Villa and Spa during your recent visit. It was a pleasure to have you as our guest, and your presence added to the warmth and vibrancy of our establishment.It was a pleasure serving you, and we hope to have the honor of welcoming you back in the future. If there is anything more we can do to enhance your next stay, please do not hesitate to let us know.Warmest regards,Management Astagina

8/10 Good

Sharyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable resort
Stayed 17 nights in Aug 2023
Response from Dwi on 2 Sept,2023
Dear Ms. Sharyn,We're pleased to hear that you found Astagina Resort Villa and Spa to be a very comfortable resort.Our team is dedicated to providing a comfortable and relaxing experience for our guests, and we're delighted that you had a comfortable stay.We hope to have the pleasure of hosting you again in the future. If you plan on returning, please feel free to reach out to us with any special requests or preferences you may have for your next stay.Thank you for choosing us for your visit, and we look forward to welcoming you back soon!Regards, Managament Team

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Dwi on 26 Aug,2023
Dear Mr. Hayley,Thank you for choosing Astagina Resort Villa and Spa for your recent stay. We hope you had a wonderful time with us. If you have any feedback or suggestions to share, we'd love to hear them. Your input helps us improve and provide even better experiences for our guests.We look forward to the opportunity of welcoming you back in the future for another great stay.Best regards,Management Astagina

10/10 Excellent

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Astagina. Staff amazing & friendly & happy. Resort is not super modern. But extremely good value. Great if you aren't after crowds, bogans, and partying. Great to base yourself & relax.
Stayed 2 nights in Aug 2023
Response from Dwi on 26 Aug,2023
Dear Ms. Lyn,Thank you for taking the time to share your experience at Astagina Resort Villa and Spa.We're thrilled to hear that you loved your stay with us. Our staff truly aims to create a welcoming and joyful atmosphere, and we're glad their efforts left a positive impression on you.While we may not be the most modern, we're dedicated to providing excellent value and a comfortable environment for our guests.Your description of our resort as a peaceful and relaxing base is wonderful, and we're delighted to have been able to provide you with the tranquility you were seeking.We appreciate your feedback and hope to have the pleasure of hosting you again in the future for another enjoyable stay.Best regards,Management Astagina

6/10 Okay

Martyn

Travelled with partner
Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Dwi on 18 Aug,2023
Dear Mr. Martyn, Greeting from Astagina Resort Villa and Spa Thank you for your recent stay at our home. We hope you enjoyed your stay with us and we look forward to welcoming you back for creating another enjoyable stay. See you soon! Regards, I Md Dwi Jaya Praditya

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to beaches and plenty of good restaurants and bars.
Stayed 5 nights in Aug 2023
Response from Dwi on 14 Aug,2023
Dear Ms. Melissa,Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay at Asagina Resort Villa and Spa.It's wonderful to know that you appreciated our resort's prime location, with its proximity to beautiful beaches and a variety of excellent dining and entertainment options. We understand the importance of providing our guests with convenient access to local attractions, and we're delighted that our location added to the overall enjoyment of your visit.Your kind words are a true testament to our team's commitment to creating a memorable experience for each of our guests. We're glad you found our resort to be a comfortable and enjoyable haven during your time here.Should your travels bring you back to this area, we would be absolutely thrilled to have the opportunity to welcome you once again. Please don't hesitate to reach out if there's anything we can assist you with in the future.Thank you once again for choosing Asagina Resort Villa and Spa. We hope your memories of your stay continue to bring a smile to your face.Warmest regards,Management TeamAsagina Resort Villa and Spa

10/10 Excellent

Sharon

Travelled with partner
Liked: Amenities, property conditions & facilities
I hadn’t been to Bali for over 20 years, staying at the Astagina resort made the holiday even more memorable it was clean friendly safe and staff were all amazing highly recommend from Sharon and Tim Australia
Stayed 7 nights in Jul 2023
Response from Dwi on 10 Aug,2023
Dear Mr/s. Sharon and Tim,Thank you so much for choosing Astagina Resort Villa and Spa for your Bali getaway after two decades. We're thrilled to have been part of your memorable experience. Your kind words about our cleanliness, friendly atmosphere, safety, and amazing staff mean the world to us. Your recommendation is truly appreciated and we can't wait to have you back on another remarkable stay. Please don't hesitate to reach out if there's anything we can do to make your next visit even better.Management Team Astagina Resort Villa and Spa

10/10 Excellent

craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! We will return
Stayed 2 nights in Aug 2023
Response from Dwi on 10 Aug,2023
Dear Mr. Craig,Thank you for your wonderful feedback. We're delighted to hear that you had a great time at Astagina Resort Villa and Spa. Your intention to return warms our hearts, and we can't wait to welcome you back for another fantastic stay. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. Warm regards,Management Team Astagina Resort Villa and Spa

10/10 Excellent

Robin

Stayed 2 nights in Jul 2023
Response from Dwi on 14 Aug,2023
Dear Mr. Robin,Thank you for choosing Asagina Resort Villa and Spa for your recent stay. Your satisfaction is our ultimate reward, and we are truly grateful for your support and patronage. If there is anything more we can do for you, or if you have any feedback to share, please do not hesitate to reach out to us.Wishing you all the best in your future endeavors and travels. May your days be filled with joy, adventure, and cherished memories.Warmest regards,Management TeamAsagina Resort Villa and Spa

6/10 Okay

Abdulrahman Abdulhadi

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It’s very expensive given what they offer. It’s only a room with its amenities!!
Stayed 3 nights in Jul 2023
Response from Dwi on 24 Jul,2023
Dear Mr. Abdulrahman Abdulhadi Alamri,Thank you for sharing your feedback with us. We apologize for any disappointment you experienced during your stay at Astagina Resort Villa and Spa.We understand the importance of offering value for money to our guests, and we regret that you found our prices to be on the higher side. We constantly strive to provide a memorable and enjoyable experience for all our guests, and we take your comments seriously.Please know that your feedback is valuable to us, and we will use it to review and improve our offerings to ensure a better experience for our guests in the future.If you have any specific suggestions or concerns, we would appreciate hearing from you directly so that we can address them more effectively.We hope you will consider giving us another opportunity to exceed your expectations during your future travels.Best regards,Team Astagina

10/10 Excellent

Veasna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel with cabana and pool outside room. Best breakfast in Bali but staff were pushy with getting their name recommended. One even knocked on my door whilst I was asleep, bad timing. Therefore I gave a tip to the most hard working person there: Sueta the security guy, he never asked for anything and was surprised & grateful with tip I gave.
Stayed 3 nights in Jul 2023
Response from Dwi on 21 Jul,2023
Dear Ms. Veasna,Thank you for choosing Astagina Resort Villa and Spa for your Bali getaway. We appreciate your kind words about our cabanas, pool, and breakfast. We strive to provide the best experiences for our guests. However, we apologize for any inconvenience caused by our staff's eagerness in seeking recommendations. Your feedback is valuable to us, and we will address this matter to ensure our guests' comfort and privacy are respected at all times. On a positive note, we're thrilled to hear about your encounter with Sueta, our diligent security guy. We will make sure to recognize his outstanding service. Once again, thank you for your visit, and we hope to have the pleasure of welcoming you back to Astagina Resort Villa and Spa in the future for another delightful stay.Best regards,Managenent Team

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Pool villa was really nice. Breakfast was average. Room service hours terrible. Food average.
Stayed 3 nights in Jul 2023
Response from Dwi on 20 Jul,2023
Dear Mr. Rachael,Thank you for taking the time to share your feedback about your recent stay at Astagina Resort Villa and Spa.We're delighted to hear that you enjoyed our pool villa and had a pleasant experience with it. However, we apologize for not meeting your expectations when it came to the breakfast and room service experience. We take your comments seriously and will discuss them with our culinary and operations teams to make the necessary improvements.Your feedback is essential to us as we continuously strive to enhance the quality of our services and amenities.Should your travels bring you back to Bali, we hope you would consider staying with us again. If you do, please don't hesitate to reach out to our team directly so that we can ensure a more enjoyable and satisfying stay for you.Thank you once again for sharing your thoughts, and we look forward to the opportunity to welcome you back in the future.Warm regards,Management Team

10/10 Excellent

Aisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fantastic, check in amd out were easy. Car booked to transfer to the airport, new car good driver. At the reception Putu Mei Lastrini, Kadek Dwi Saputr Jaya and the rest of the ataff were very nice and supportive. I will definitely stay again and recommend it highly.
Stayed 5 nights in Jun 2023
Response from Dwi on 11 Jul,2023
Dear Ms. Aisha,Thank you for sharing your wonderful experience at Astagina Resort Villa and Spa. We're thrilled to hear that our staff exceeded your expectations and made your stay enjoyable from check-in to check-out.We take pride in providing seamless and hassle-free experiences for our guests, and we're glad to know that your airport transfer was smooth, with a comfortable car and a skilled driver.Putu Mei Lastrini, Kadek Dwi Saputra Jaya, and the rest of our team appreciate your kind words. They strive to create a welcoming and supportive environment for all our guests. We are grateful for your recommendation and delighted to hear that you plan to stay with us again. We can't wait to welcome you back to Astagina Resort Villa and Spa for another exceptional experience.Warm regards,Astagina Management & Team

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing. They were an absolute delight. The resort is in a great location, close to everything, but removed from the main road. Thoroughly recommend . ❤️🙏
Stayed 9 nights in Jun 2023
Response from Dwi on 11 Jul,2023
Dear Mr/s. Shawn,Thank you for taking the time to share your feedback about your recent stay at Astagina Resort Villa and Spa. We are delighted to hear that our staff left a positive impression on you. Providing exceptional service is our top priority, and we're glad to know that they contributed to making your experience enjoyable.Our resort's location is indeed one of its highlights, offering a convenient proximity to various attractions while maintaining a peaceful ambiance away from the main road. We're pleased to hear that you found it to be a great location.Once again, we appreciate your recommendation, and we look forward to welcoming you back for another delightful stay at Astagina Resort Villa and Spa in the future.Warm regards,Astagina Management & Team

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in May 2023
Response from Dwi on 24 May,2023
Dear Mr. Richard, Greeting from Astagina Resort Villa and Spa Thank you for rating our facilities and service we have delivered during your stay with us. Hopefully they meet your satisfaction. We consistently train our team well and always keep our property improved to be able to deliver the high level of customers satisfaction. We were happy to host you, hopefully we will have another time to welcome you back for another memorable stay in the future. Best regards, Management Astagina

10/10 Excellent

Anthony Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff could not do enough for you. People always working on the up keep of the resort. Just couldn't fault anything
Stayed 5 nights in Apr 2023
Response from Dwi on 19 Apr,2023
Dear Mr. Anthony Brian, Greeting from Astagina Resort Villa and Spa Thank you for your lovely feedback. We were pleased to have you staying with us and we happy to hear that our accommodation and service could meet your expectation. We look forward to welcoming you back to stay again at Astagina in the future. Best regards, Management Astagina

8/10 Good

Karmen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location being close to beach. Friendly staff. Breakfast has excellent choices. Play areas for children.
Stayed 3 nights in Apr 2023
Response from Dwi on 12 Apr,2023
Dear Mr. Karmen, Greeting from Astagina Resort Villa and Spa, Legian Thank you for taking your time to leave your review. We are happy to know that you enjoyed staying at Astagina due to good location, friendly staff, excellent breakfast variety, good area for children. We always maintain our property as well as our team to be able to provide outstanding services. We look forward to welcoming you back to stay again at Astagina in the future. Best regards, Management Astagina

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Astagina Resort & Spa is a fantastic stay. Close to everything. Staff are wonderful and the property is very well maintained.
Stayed 12 nights in Mar 2023
Response from Dwi on 12 Apr,2023
Dear Mr. Jason, Greeting from Astagina Resort Villa and SpaThank you for a lovely review you have shared at this platform. We are pleased to know that how you enjoyed your recent stay with us. Thank you for your compliment about the location, staff and well maintenance property. We will miss you and look forward to welcoming you back to stay again at Astagina in the future. Best regards, Management Astagina

6/10 Okay

Angela

Stayed 1 night in Mar 2023
Response from Dwi on 12 Apr,2023
Dear Ms. Angela, Greeting from Astagina Resort Villa and SpaThank you for staying with us and we wish we will have another chance to serve you again at Astagina in the future. If you have a constructive feedback to address, please let us to know to be able to improve our future services. Thank you and we look forward to welcoming you back to stay at Astgaina in the future. Best regards, Management Astagina

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location,staff were magnificent,and very centrally located.the gardens were beautiful and are was extremely quiet,wouldn't hesitate to stay here again.
Stayed 7 nights in Mar 2023
Response from Dwi on 12 Apr,2023
Dear Mr. Justin, Greeting from Astagina Resort Villa and Spa We are thrilled to read your lovely review. Thank you for staying with us and we wish we will have another chance to serve you again at Astagina in the future. Thank you and we look forward to welcoming you back to stay at Astgaina in the future. Best regards, Management Astagina

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel. Nice staff. Close to restaurants and shops and beach. I will go back!
Stayed 1 night in Mar 2023
Response from Dwi on 12 Apr,2023
Dear Mr/s. Dennis, Greeting from Astagina Resort Villa and SpaThank you for your lovely review about the staff and location. At Astagina we are grateful to have a best team to create experience to exceed guest’s expectation. Our commitment is providing best service as guest’s convenience is our top priority. Thank you and we look forward to welcoming you back to stay at Astgaina in the future. Best regards, Management Astagina

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation
The staff is amazing, great breakfast, and great pool.
Stayed 7 nights in Feb 2023
Response from Dwi on 12 Apr,2023
Dear Mr. John, Greeting from the island of Gods at Astagina Resort Villa and SpaThank you for sharing your lovely experience and we are happy to have you staying with us. We highlighted your compliment about the staff, breakfast, and the pool. Thank you and we look forward to welcoming you back to stay again at Astagina in the future. Best regards, Management Astagina

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from Dwi on 25 Feb,2023
Dear Mr. Trevor, Greeting from Astagina Resort Villa and Spa Thank you for rating us great at this platform. We were pleased to serve you during your stay at our home. Hopefully we will have another time to serve you again. See you soon..Regards, Management Astagina

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Jan 2023

10/10 Excellent

Belinda Jane

Stayed 4 nights in Feb 2023

8/10 Good

Jacqueline

Liked: Cleanliness
Stayed 6 nights in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a 10
Great place to stay. Great meals, workers were amazing, and loved our room.
Stayed 1 night in Jan 2023
Response from Dwi on 3 Feb,2023
Dear Mr. John, Warmest greeting from the island of Gods, Bali at Astagina Resort Villa and Spa We are happy to read your compliment, and it is a pleasure to know that our service and accommodation delivered could meet your expectation. At Astagina we maintain our property well as well as all team to be able to provide sustainable excellent service. We look forward to welcoming you back to stay again at Astagina in the future.Best regards, Astagina Management

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money good area nice resort
Stayed 4 nights in Nov 2022
Response from Dwi on 10 Dec,2022
Dear Mrs. Victoria, We are delighted to know that you enjoyed whole of your recent stay at Astagina Resort Villa and Spa. We have highlighted your compliment to be shared to our team to motivate to maintain sustainable excellent service. We hope to see you again at Astagina in the future. Best regards, Management Astagina

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in lovely setting but not near the beach
Stayed 7 nights in Nov 2022
Response from Dwi on 10 Dec,2022
Dear Mrs. Wendy, Warmest Greeting from Astagina Resort Villa and Spa We are thrilled to have you staying with us. At Astagina we endeavor to provide a service best as we can as we want to create experience to exceed guest satisfaction. It takes only 10 minutes walk to get to Double Six beach. Thank you for your time and we hope to see you again at Astagina in the future. Best regards, Management Astagina

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here three times now and never disappointed. Staff and resort are both excellent and location is quiet and handy to everywhere.
Stayed 4 nights in Nov 2022
Response from Dwi on 10 Dec,2022
Dear Mr. Steven, Warmest greeting from Astagina Resort Villa and Spa We are pleased to hear from you again that you always enjoy your recent stay with us for 3 times. We were so happy to host you and we hope to have another chance to serve you again in the future. We look forward to welcoming you back. Best regards, Management Astagina

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very hospitable
Stayed 8 nights in Nov 2022
Response from Dwi on 10 Dec,2022
Dear Mr. Brian, Warmest greeting from Astagina Resort Villa and Spa We are pleased to hear from you that you enjoyed your recent stay with us. We were so happy to host you and we hope to have another chance to serve you again in the future. We look forward to welcoming you back. Best regards, Management Astagina

10/10 Excellent

Nicholas, Frankston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Nov 2022

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022
Response from Dwi on 10 Dec,2022
Dear Mrs. Leanne, Greeting from Astagina Resort Villa and Spa Thank you for your time spending at our home, Astagina and we hope to see you again in the future. We look forward to welcoming you back. Best regards, Management Astagina

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Raymond

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2022

10/10 Excellent

MAUNG MAUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything is unique and great
Stayed 3 nights in Oct 2022
Response from Dwi on 28 Oct,2022
Dear Mr. Maung Maung, Thank you for staying at Astagina Resort Villa and Spa. We are pleased to know that you enjoyed your recent stay at our home. Thank you for sharing your positive experience to know how far we have been successfully serving our guests. We look forward to welcoming you back. Best regards, Management Astagina

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2022

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel freindly staff excellent food
Stayed 5 nights in Sep 2022
Response from Dwi on 28 Oct,2022
Dear Mr. Michelle, Greeting from Astagina Resort Villa and Spa How pleased we are reading your great review addressed to Astagina due to beautiful hotel, friendly staff, and excellent food. We consistently maintain well our team to be able to provide sustainable excellent service. Thank you and we look forward to welcoming you back to stay at Astagina in the future. Best regards, Management Astagina

8/10 Good

Manaswini

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bath mats often were stained but otherwise clean property, breakfast was good and great walking distance to restaurants etc.
Stayed 6 nights in Sep 2022
Response from Dwi on 26 Sept,2022
Dear Ms. Manaswini, Warmest greeting from Astagina Resort Villa and Spa Thank you for your time leaving your comment at this platform. We appreciate for sharing your comment about the stained bathmat often set up. We will learn this valuable comment to improve for future service. We truly concern on our services as guest satisfaction is our priority. Any single issue will be treated seriously for providing excellent service to exceed guest expectation. Thank you for your nice words about the clean property, good breakfast, and nice location. Thank you and we look forward to welcoming you back to stay at Astagina. Best regards, Management Astagina

10/10 Excellent

shane balais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2022
Response from Dwi on 5 Jan,2023
Dear Mrs. Shane Balais, We were happy being your host during your stay at our home. It is a pleasure to know that you had a lovely stay with us. Thank you and we look forward to welcoming you back to stay again at Astagina in the future.Best regards, Management Astagina