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Reviews of Hotel Niza Palace

2.5 out of 5
Hotel Niza Palace
213 Nuevo Vallarta Josefina, León, GTO

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 92 reviews" "
Rating 8 - Good. 33 out of 92 reviews" "
Rating 6 - Okay. 13 out of 92 reviews" "
Rating 4 - Poor. 8 out of 92 reviews" "
Rating 2 - Terrible. 4 out of 92 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
es una ubicacn muy centrica, a menos de 500 mts de la central de autobuses y justo en la zona piel para realizar las compras necesarias, las camas son un poco incomodas asi que no lo recomendaria para largas estadias pero si solo son 1 o 2 dias esta perfecto, el personal y limpieza son impecables

6/10 Okay

Yvette

Travelled with family
Liked: Staff & service
The shower had mold on ceiling, other than that, room was really clean and hotel is literally close to shopping and across the street from bus station.
Stayed 3 nights in Apr 2023

6/10 Okay

JUAN JOSE, Antioch

Liked: Staff & service
The bathroom was moldy due to poor ventilation, the tv was complicated to use. Other than that, it was clean, very close to the bus terminal and a fair price
Stayed 1 night in Apr 2023

2/10 Terrible

Miriam

Stayed 1 night in Apr 2023

6/10 Okay

Jose Luis

Disliked: Property conditions & facilities
Bedsheet and towels not in good conditions.
Stayed 1 night in Feb 2023

10/10 Excellent

Genaro

Stayed 1 night in Jan 2023

10/10 Excellent

Eddy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near bus station and lots of shoes store

6/10 Okay

Alberto

It was noisy at night, parking was a few blocks away.
Stayed 1 night in Nov 2022

10/10 Excellent

Eddy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place you are in the main district to buy any goods, close to central Bus station

4/10 Poor

Laura I

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing experience!
The hotel is very basic and located in the middle of Leather Zone, which is like a big market! Good location though, but not a nice zone! About the room, first of all, room wasn’t ready after the check-in time and I had to wait about 30min to get a room, which it even wasn’t “clean” I found a dead spider and a huge dead roach in the bathroom. It was a very disappointing experience in this hotel!
Stayed 2 nights in Nov 2022

10/10 Excellent

Eddy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location…. You can go to anywhere just a few yards to bus station …
Stayed 1 night in Oct 2022

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service thank you
Stayed 3 nights in Apr 2022

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, staff have a great professionalism
Stayed 1 night in Nov 2021

8/10 Good

OMAR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general está bien
Stayed 2 nights in May 2024

8/10 Good

Janyn Inés

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómoda y tranquila.
Stayed 1 night in Apr 2024

10/10 Excellent

Abraham

Travelled with group
Liked: Cleanliness, staff & service, amenities
Tienen chinches los colchones
Stayed 1 night in Apr 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Mar 2024

8/10 Good

Adventure

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy conveniente si vas en autobus pero hay que estar conciente que es un hotel de tipo de paso, obiamente no esperes un cuarto de lujo, pero si esta muy bien cuidado
Stayed 1 night in Jan 2024

10/10 Excellent

Jorge E Balcazar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

patricia

Travelled with family
Limpio ,pero el cuarto huele un poco a humedad.
Stayed 1 night in Mar 2024
Response from Mejorar aspecto de habitacion on 4 Mar,2024
Gracias por su comentario , lo tomaremos en cuenta para mejorar el servicio y la experiencia . Esperamos nos visite pronto nuevamente.

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 2 nights in Jan 2024
Response from Gracias on 28 Mar,2024
Agradecemos su comentario , esperamos que su estancia haya sido de su agrado para una futura visita , lo esperamos muy pronto.

10/10 Excellent

ANTONIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy útil para el propósito de mi viaje.
Stayed 1 night in Jan 2024
Response from Gracias on 28 Mar,2024
Buen día , agradecemos su comentario, esperamos que su estancia haya sido lo que esperaba. Lo esperamos pronto !!

10/10 Excellent

Janyn Inés

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia
Stayed 1 night in Jan 2024
Response from Muchas gracias on 28 Mar,2024
Buen día. Muchas gracias por su comentario. Estamos para servirle y esperamos nos visite pronto nuevamente.

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar adecuado para hospedarse, tranquilo y céntrico. Recomendable. Cerca de la central de autobuses si viajas en autobus, inconveniente si viajas en vehículo particukar no tiene estacionamiento.
Stayed 1 night in Jan 2024
Response from Estacionamiento on 4 Mar,2024
Gracias por su comentario. Si contamos con estacionamiento gratuito a solo unas calles de nuestro establecimiento. Esperamos nos visite pronto nuevamente.

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El único problema es que el estacionamiento del hotel está lejos y al estacionarse afuera del hotel hay altercados con los comerciantes de los alrededores. Por todo lo demás, el hotel es excelente por su precio.
Stayed 2 nights in Jan 2024
Response from Estacionamiento on 4 Mar,2024
Agradecemos su comentario , trabajaremos en agilizar el proceso en cuanto al estacionamiento. Esperamos nos visite pronto nuevamente

10/10 Excellent

Mauricio

Stayed 1 night in Jan 2024

4/10 Poor

Rosalba

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Tiene muy buena ubicación
Stayed 2 nights in Jan 2024

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Agradecimiento on 26 Jan,2024
Agradecemos su visita a Hotel Niza Palace, fue un gusto atenderle.Esperamos tenerle de vuelta.

8/10 Good

Jezabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien excepto por unos huespedes revoltosos
Stayed 3 nights in Jan 2024
Response from Agradecimiento on 26 Jan,2024
Agradecemos su visita a Hotel Niza Palace, fue un gusto atenderle.Esperamos tenerle de vuelta.

8/10 Good

Iliana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Agradecimiento on 26 Jan,2024
Agradecemos su visita a Hotel Niza Palace, fue un gusto atenderle.Esperamos tenerle de vuelta.

8/10 Good

CRISTY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno para cuando lo tomas solo para llegar a dormir, solo que está ubicado en zona muy transitada del mercado y el estacionamiento está muy retirado, hay que regresar a pie al hotel.
Stayed 1 night in Jan 2024
Response from Agradecimiento on 26 Jan,2024
Agradecemos su visita a Hotel Niza Palace, fue un gusto atenderle.Esperamos tenerle de vuelta.

8/10 Good

Sofia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay habitaciones con una ventana fija y sin cortina que dejan pasar la luz todo el tiempo. Puede ser problemático para las personas con sensibilidad. El resto está bien. Hay agua caliente. Servicio de tv. Esta Justo enfrente de la zona de piel. Hay estacionamiento.
Stayed 2 nights in Sep 2023

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel limpio y muy tranquilo
Stayed 2 nights in Sep 2023

6/10 Okay

Aida

El joven que trabaja en la guardia nieguen con mala Actitud.
Stayed 1 night in Sep 2023

4/10 Poor

Agustín

Stayed 1 night in Sep 2023

2/10 Terrible

Pedro

EXPEDIA LLEGUE EL DIA DE RESERVACION Y PAGUE CON MI TARJETA, AL REGISTRARME NO ESTABA PAGADA MI RESERVACION Y TUVE QUE PAGAR NUEVAMENTE. ¿QUIEN ME ARA EL REENVOLSO?
Stayed 1 night in Aug 2023

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendado
Stayed 2 nights in Aug 2023

10/10 Excellent

Lizet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia agradable y tranquila
Stayed 2 nights in Jul 2023

8/10 Good

Juan Daniel

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Buen lugar
Stayed 2 nights in May 2023

4/10 Poor

yazmin lucero

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hubo agua en fegadera ni wc aparte hacen mucho ruido no respetan horario para qie dejen descansar a los demas huespedes deben mejorar las reglas y que el registro sea mas accesible
Stayed 1 night in Jul 2023

10/10 Excellent

ISABEL

Stayed 1 night in Jul 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación al mercado de pieles
Stayed 2 nights in Jul 2023

2/10 Terrible

Wendy

Stayed 2 nights in Jun 2023

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion
Stayed 2 nights in Jul 2023

6/10 Okay

Juan Manuel

Liked: Staff & service
Buena estancia
Buena la estancia tiene mucha actividad en la noche por lo que se complica un poco dormir
Stayed 3 nights in Mar 2023

8/10 Good

Emilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamiento no esta en la propiedad esta como a 5 minutos, la atención buena son amables, solo que me querían cobrar extra por salir despues de las 12, decian que me mercaron para avisarme co sa que no hicieron. Pero en general bien si lo recomendó.
Stayed 2 nights in Feb 2023

6/10 Okay

Yael

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No me gusto el tamaño del cuarto, no fue lo que me ofrecieron en linea, fue incomoda para 4 personas
Stayed 3 nights in Feb 2023

10/10 Excellent

Mario Alberto

Travelled with partner
Liked: Staff & service, property conditions & facilities
Buen servicio habitaciones cómodas
Stayed 1 night in Feb 2023

8/10 Good

Omar

Stayed 1 night in Jan 2023