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Reviews of Hôtel les Iris

2 out of 5
Hôtel les Iris
8-10 Rue Georges Clemenceau, Les Andelys, Eure

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 89 reviews" "
Rating 8 - Good. 35 out of 89 reviews" "
Rating 6 - Okay. 18 out of 89 reviews" "
Rating 4 - Poor. 7 out of 89 reviews" "
Rating 2 - Terrible. 5 out of 89 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Chris

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed in the family suite, two rooms and a tiny shower. Broken window held together with duct tape. Facilities were clean in the room. Very small and hot. Staff did bring a fan for one room. No toilet paper in the bathroom when we arrived. There appeared to only be one lady doing her best to manage lots of guests. Breakfast was disorganised and not enough crockery, we couldn’t all have cereal because there were no more clean bowls. The location was close to a few shops and restaurants but these closed at 8pm or were fully booked. The riverside area at Petit Andelys a few minutes drive away was lovely to walk alongside the river and there were lots of bars and restaurants there. Overall we would unfortunately not recommend this hotel or location but would recommend Petit Andelys.
Stayed 1 night in Aug 2022

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Really nice rooms and lovely shower. Great location as only 100yds walk to the centre with great bars and restaurants. Would visit again.
Stayed 1 night in Aug 2021

8/10 Good

Nicolas

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2021

10/10 Excellent

Jean-Luc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Excellent
Stayed 1 night in Jun 2021

10/10 Excellent

Luc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Angie, Cologne, Germany

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was closely located to a restaurant, bakery, hair salon and atm. All is all it’s a good place for a one/two overnight stay, but the breakfast is not recommended. Reheated pain au chocolat in France is just unacceptable specially for 10EUR !!!
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
One night stay arrived late afternoon, needing dinner went into town. left early morning after a fairly good value breakfast
Stayed 1 night in May 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, clean & comfortable!
The staff at this hotel went out of their way to assist me, especially helping me (an English-speaking American) navigate the local area and get transportation to my next destination.
Stayed 2 nights in Jan 2019

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Feb 2024

6/10 Okay

GM

Business traveller
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

4/10 Poor

Christophe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas terrible
Stayed 1 night in Dec 2023

6/10 Okay

Damien

Liked: Cleanliness
Disliked: Property conditions & facilities
Mauvais rapport qualité prix
Douche bouchée et rien pour déposer son shampoing ou son savon. À 89€ la nuit. Ça pique un peu.
Stayed 1 night in Dec 2023

10/10 Excellent

ERIC

Stayed 1 night in Dec 2023

4/10 Poor

Guillaume

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Piau

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas de parking Réveillés très trop à cause de portes qui claquent Nous avions une tv mais pas de télécommande
Stayed 1 night in Aug 2023

8/10 Good

Christine

Stayed 1 night in Aug 2023

6/10 Okay

Minja

Travelled with partner
We had the smallest room available (13 m2). It was cropped with a double bed, a tiny desman a cupboard. That was all fine, but the mattress was really bad. The toilet reservoir took an hour to refill. The bathroom was adequate. We did not try the breakfast. The lady at the reception was friendly but not very helpful.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

glwadys

Stayed 3 nights in Jul 2023

4/10 Poor

Sarah

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück zu teuer, kaum Auswahl. Zimmer nicht sauber, Bad schon. eines der Betten brach zusammen, Duschstande fiel mir auf den Kopf. Bad klein. Separate Toilette winzug. Relation Preis/Leistung ist definitiv nicht gegeben.
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Déçus
Déçu par l'hôtel- des "moutons" au sol et sur les coussins - beurre périmé lors de notre petit déjeuner
Stayed 1 night in Jul 2023

8/10 Good

Isabelle

Stayed 1 night in Jul 2023

6/10 Okay

christelle

Stayed 1 night in Jun 2023

8/10 Good

Bénédicte

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Dominique

Stayed 2 nights in Jun 2023

6/10 Okay

Maryse

Stayed 1 night in Jun 2023

8/10 Good

Nicolas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

francis

Stayed 1 night in Jun 2023

6/10 Okay

christian

Liked: Room comfort
Disliked: Staff & service
Bon pour une nuit en passage
Hôtel bien situé. Les chambres sont petites mais avec les sanitaires séparés. Petite salle d'eau avec douche. La litterie est correcte Par contre, on entend tout, bruits dans les couloirs, les autres chambres
Stayed 1 night in May 2023

10/10 Excellent

Noëlle

Stayed 1 night in Mar 2023

8/10 Good

PIERRE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Malick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Bernadette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel mal tenu. Management défaillant. A fuir !
J'ai réservé deux nuits dans cet hôtel devant assister à un mariage dans la région. La chambre 104 que j'ai eu la 1ère nuit sentait fortement le tabac même les draps en étaient imprégnés. Le sol était très sale. Pour le petit déjeuner prévu du 1er jour, il n'y en a pas eu faute de personnel. J'ai appelé à un numéro référencé à l'accueil. Le Monsieur au bout du fil avait déjà été appelé par un autre client m' a indiqué qu'il avait relancé sa salariée qui avait eu une panne d'oreiller. Quand j'ai fait état des problèmes de la 1ère nuit, il a dit que les clients ne respectait pas l'interdiction de fumer et qu'il ne trouvait pas de personnel sérieux mais il ne s'est pas déplacé. Une fois l'hôtesse arrivée dans la matinée, j'ai demandé à changer de chambre. En arrivant dans la chambre 105, j'ai demandé que le sol soit nettoyé. Cela a été fait mais il est resté encrassé. Un seul porte-manteau en fer dans la penderie. J'en ai emprunté un autre à un voisin. Pas d'interrupteur aux lampes de chevets. Dans la salle de bain, l'évacuation de la douche est bouchée. La cabine de douche est très étroite et il est difficile de se doucher même sans être en surpoids. Au petit déjeuner du 2ème jour, pas de pinces pour se servir des viennoiseries. Pour le pain, chacun le coupe directement avec les mains, sans hygiène. Pas de sonnette en état de fonctionner à l'accueil. Les photos prises n'illustrent pas toutes les défaillances, ne sont pas vraiment nettes et la saleté déplorée n'apparaît pas.
Voici l'état des semelles des pantoufles utilisées entre le lit et la salle d'eau ou les toilettes.
Etat de la sonnette d'accueil.
Un seul porte-manteau à peine digne de ce nom/
Stayed 2 nights in Dec 2022

8/10 Good

Regine

Stayed 1 night in Nov 2022

8/10 Good

Didier

Stayed 1 night in Nov 2022

6/10 Okay

Ghislain

Travelled with family
Disliked: Cleanliness
Avis mitigé
Le menege est fait à la hâte dans la suite junior qui nous est réservée avec accumulation de poussiere sous les lits des enfants. Il a fallu l'intervention de Hotel.com pour qu'on nous proposeun changement de chambre que nous déclinons la première nuit suit à la grande fatigue de la famille. Le grand menage a été fait le lendemain et tout est rentré dans l'ordre pour la suite du sejour. Le constat est fait avec la responsable de l'hôtel et les photos lui sont montrées.
Stayed 2 nights in Oct 2022

8/10 Good

Isabelle

Stayed 1 night in Sep 2022

6/10 Okay

Moradelle

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Pas propre
Mon sejour a été moyen le lit mais la propriété horribles
Stayed 2 nights in Sep 2022

8/10 Good

Joël

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil est agréable, l'hotel aussi mais on entend trop les bruits quefont les autred clients.autred
Stayed 1 night in Aug 2022

8/10 Good

Véronique et Pablo

Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passé vôtre chemin
Tres moyen Literie tres moyen Insonorisation tres moyen on en tout Personnels tres jeune et inexpérimentés occupé sur son portable Bref je ne réserverais plus a cet hôtel Dommages car l'environnement es sympa
Stayed 4 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

LINDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Henri

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2021

2/10 Terrible

Horst

Stayed 1 night in Aug 2021

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Clean hotel, and we were happy to get an early check-in and a secure space to storage our bicycles. Howerer, the staff seemed to be quite unmotivated.
Stayed 1 night in Jul 2021

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle decouverte
Tout près de château gaillard
Stayed 1 night in Jul 2021