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Reviews of Le Val Thorens, a Beaumier Hotel

4 out of 5
Le Val Thorens, a Beaumier Hotel
Place de l'Eglise, Val-Thorens, Les Belleville, Savoie

Reviews

8.4

Very good

Rating 10 - Excellent. 44 out of 109 reviews" "
Rating 8 - Good. 45 out of 109 reviews" "
Rating 6 - Okay. 11 out of 109 reviews" "
Rating 4 - Poor. 7 out of 109 reviews" "
Rating 2 - Terrible. 2 out of 109 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Konstantin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel right on the piste, truly ski-in, ski-out. Nice amenities with spa, sauna, swimming pool, bar with outside seating and great view, 2 restaurants, great breakfast. Very attentive staff. We will come back.
Stayed 7 nights in Jan 2024
Response from Le Val Thorens on 27 Feb,2024
Dear Kosikov, Thank you for taking the time to share your positive review of Le Val Thorens. We are delighted to hear that you had a pleasant stay and that our well-trained and welcoming staff made a positive impression on you. We are also glad that you enjoyed the beautiful mountain views and the amenities. We appreciate your recommendation and look forward to welcoming you back to Le Val Thorens in the future.Best regards,Le Val Thorens

10/10 Excellent

Dang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shops and restaurants, direct access to trail and lifts
Response from Le Val Thorens on 27 Feb,2024
Dear Nguyen, Thank you for taking the time to share your positive review of Le Val Thorens. We are delighted to hear that you had a pleasant stay. We are also glad that you enjoyed the acces to the shops and the restaurants. It's great to know that you liked the trail ans lifts of the station. We appreciate your recommendation and look forward to welcoming you back to Le Val Thorens in the future.Best regards,Le Val Thorens

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High end, hotel with great amenities.
This was our second trip to this hotel, which is an indicator of just how fantastic the place is and delivers great service. On arrival they pushed for valet parking, but on review we could have parked for cheaper in the local car park. The hotel is very clean and the room has all the amenities. The only downside was we were given a disabled bathroom and the shower soaked everything - sink, toilet and towels etc, which was a little frustrating. The hotel restaurants were amazing and the food of high class. The boot room meant you could ski straight onto the slopes and keep your equipment in a safe locker - not sure the boot warmers actually worked! There is an additional charge for the hotel staff to get your ski pass, you are better off doing this yourself from the machine. Overall great hotel, highly recommend.
Stayed 4 nights in Mar 2023
Response from Flavia on 3 Apr,2023
Dear Guest, Thank you for sharing your review with us, we are happy to read that you are still enjoying our hotel. We are sorry to read that the room you had was not suitable for you, please do not hesitate to specify it when you make your next reservation. All the Val Thorens Teams Thank you for your good comment. We hope to welcome you again for a next stay!Kind regards, Flavia BOVE - General Manager

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from HOTEL LE VAL THORENS on 11 Feb,2023
Cher Client, Nous vous remercions d'avoir partagé votre expérience. Nous espérons vous revoir lors d'un prochain séjour. A très bientôt, Flavia BOVE - General Manager

10/10 Excellent

Jerome

Stayed 2 nights in Mar 2022
Response from L'équipe du Val Thorens on 20 Apr,2022
Bonjour, Merci beaucoup pour votre note et au plaisir de vous retrouver au Val Thorens l'hiver prochain. Excellente journée, L'équipe du Val Thorens

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Feb 2022
Response from Le Val Thorens team on 20 Apr,2022
Hello, Thank you for your kind comment and rating. Have a nice day, Le Val Thorens team

10/10 Excellent

Anish

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location, clean and comfortable rooms, awesome bar and balcony overlooking the ski slopes but most of all, very friendly staff
Stayed 3 nights in Feb 2022
Response from Florence - Room division manager on 19 Feb,2022
Dear Anish, Many thanks for this very nice rating! Your words will be shared with our teams. We hope to welcome you very soon again. Florence - Room division manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located ski-in/ski-out hotel, very friendly staff.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

6/10 Okay

Vitaly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We spent 5 nights at the hotel and my impression was dubious. On one hand the staff was very helpful and ready to assist, on the other hand the room was poorly designed, the mattresses were too hard and breakfast selections were limited.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent from welcome in reception, waiting staff in both restaurants and housekeeping - all first class
Stayed 7 nights in Dec 2019

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Great hotel and staff - but managed by accountants
Good points: - Perfect ski-in/out - Mountain view from balcony was excellent - Ski lockers warm and very effective - best ever - Great staff - very friendly and helpful at the reception, the bar & the restaurant - Warm welcome and bags taken to room (and skis taken to locker) - Evening meals were delicious - great chef - Spa area very impressive with a large pool - Great WiFi - Large TV with HMDI socket available - Nice balcony (but only one outside lounging chair?) - Blackout curtains really worked - even in direct sunlight - good for afternoon nap Not so good - Restaurant was the breakfast room (formica tables in a 4 star hotel restaurant?) - Breakfast was poor (buffet style, boil your own eggs, watered down coffee, 4 slot toaster shared by 50 people) - Spa area and changing rooms horribly smelly - shower drains needed cleaning - didn't see anyone fancying a 'relaxing massage' in that stink. Bath drain in our room similarly clogged with a season (or two?) of hair and toe nail clippings etc (see photo) - €9 for a ginger beer, €6 for Evian water (we drank tap water most evenings - €6 for what looked like a complementary chew bar on top of mini-bar - Only BBC1/2 and ITV (+ non-UK channels) - Small room - Strange lobby/atrium design reminded us of a Victorian prison - Weird Escher-esque stairs going up one way, then down the next - so bad that they had to put down knobbles to warn people of stairs in strange places
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well organised but a bit of a walk from the bus station with luggage.
Stayed 6 nights in Mar 2019

8/10 Good

idit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was at least 15 years since I'd been back to Le Val Thorens. There'd been a lot of changes, the dining room has been updated as have the rooms and public areas, the boot room too. All for the better. As I said, 15 years since my last visit and I'd not realised how prices had increased. 5.5€ for a beer and 18€ for a whisky !
Stayed 7 nights in Jan 2019

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in VT
This hotel is wonderful and I have had an amazing experience there. Staff is always proactive and helpful, taking care of everything one may need, always very kind. The room is great and the views are awesome. The best view of the fireworks during new year’s eve was frm our balcony. Its super well locate, near shops, restaurants and just a very quick snow ride from several lifts. The spa is also amazing. La fondue, one of the restaurants inside is also probably the best meal we had and fairly priced. Breakfast is great, with several options of bread, croissant, cakes, cold cuts, eggs, fruits, etc.. would fefinitely recommend to anyone!
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly positioned hotel for the slopes and all the restaurants. The staff are extremely helpful and friendly. We like it here very much and come every year. It is possibly starting to look a little tired and I personally find the seats in the bar difficult and uncomfortable to sit on, they need some cushions unless you are very tall.
Stayed 6 nights in Dec 2018

6/10 Okay

NIR, LONDON

Liked: Cleanliness, staff & service
Good location ski in ski out but very medium hotel
Difficult to understand why it is a 4 star hotel. The price is like a 5 star in Austria but the hotel would hardly get 3 star in Austria... Breakfast is reasonable but surly not what you would expect from 4 star hotel. The restaurant is rather poor and the service is by seasonal staff that try but are not professional. The room are large and comfortable, the spa is good although hot tab will be nice to have. Public area is rather dull and tired. Price is surly far higher for what we got from the hotel.
Stayed 5 nights in Apr 2018

6/10 Okay

Ange, london

Liked: Cleanliness, staff & service
Good location with direct ski access
Hotel is modern with trendy furnishing in the bar area... Room was a little on small side but bed big and comfortable. All staff were great, helpful, cheerful. We did half board, food was ok, thought would be better; couldn’t fault dessert though! Wine and beer not included so you pay extra if you have that with your meal (thought house wine would be included, but our fault for not reading small print!) They seemed to be short on waiting staff, especially in the fondue restaurant which made our last night there a disappointment.
Stayed 4 nights in Apr 2018

10/10 Excellent

hadar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
great

8/10 Good

ab, united kingdom

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, friendly staff
Great location, exceptional staff Good size room, nice bed, but pillows are a big let down. Bathroom could have more lights
Stayed 5 nights in Mar 2018

8/10 Good

Jörgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski visit
Great hotel at Nice location! With great storing and ”heating” of ski equipment, Nice relax area. Breakfast was Good, the only thing they should improve is the scrambled eggs, for me it was Better to not take any as it could not be real scrambled eggs.
Stayed 5 nights in Mar 2018

8/10 Good

Alan, London, UK

Liked: Cleanliness, property conditions & facilities
Relaxed cool hotel in a great position
Our 2nd visit, overall we like the hotel- cool vibe, music, helpful staff etc. Very noisy atrium overcome by 2 doors in each room. Overall could do with some further sound-proofing though - noisy wardrobe doors echo between floors makes it difficult to sleep. Like almost all skiing hotels too hot and dry at night, that may be all that’s possible with the altitude and climate. Clean rooms, unobtrusive management and staff who are very helpful. Great position next to slopes and in the centre of town. Relaxed atmosphere.
Stayed 4 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wanting to be more than it is—recommend elsewhere!
We thought that VTO would be a great experience and was very wrong—the finer details of a great stay were lacking on every account. Our heaters were turned off in the room daily, our room window was left open so we returned to a cold room after skiing, some days the room wasn’t completely cleaned and dirty towels left, breakfast was cold and we were told there would be a late breakfast available (which there wasn’t!), when we asked to speak to a manager, 5+ managers were sitting listening to our conversation uninterested in helping. There were a few lovely staff members, David & Naila, but apart from those two would never return.
Stayed 6 nights in Feb 2018

10/10 Excellent

Moshe, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaizing
Wow! Amaizing hotel! Greate food! Love all about it Ski root fantastic+
Stayed 7 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, right in the center and close to everything
Stayed 4 nights in Jan 2018

10/10 Excellent

Becks, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Location
Very much enjoyed our stay at Hotel Le Val Thorens. The location is fantastic for ski in and out as well as being within walking distance of bars and restaurant. Breakfast was great and set you up for the day on the slopes. Make sure you take advantage of the pool and steam rooms to unwind and relax after skiing.
Stayed 4 nights in Jan 2018

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski in Ski out
Hotel in central location, ski in Ski out in Val Thorens. Ski boot room opens onto Ski school area. Hotel is central for shops and restaurants. Ski hire shop within hotel with 20% discount for residents. Choice of dining in one of two restaurants if half board. Pleasant pool, spa, sauna and steam room Staff extremely helpful Only downside was that bedrooms overlooking the town rather than mountains were noisy at night when students left the pubs/ nightclubs at around 4am:(
Stayed 6 nights in Dec 2017

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent slope side location with good service
Great place, central, excellent service
Stayed 6 nights in Dec 2017

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful!
Stayed 3 nights in Nov 2017

10/10 Excellent

Evens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT STAFF
The staff is amazing! Everyone there is super nice and helpful!
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not worth its 4 stars
Le Val Thorens definitely packs some great perks: a swimming pool, a spa, ski lockers, a great location, ski-in / ski-out. And you could easily be fooled by the hotel's good looks, from the terrace to the rustic rooms. Praise, however, stops here. The list of issues that aren't worthy of a 4-star hotel goes on and on. Service is poor and clueless, and seems to be performed exclusively by interns. On the first night the internet didn't work and the staff didn't really care, on the second night the fire alarm went off twice for no reason. The room is small, the layout is terrible, and there's nowhere to put suitcases. Hang your coats on the coat hooks and you won't be able to open the door anymore. The bed is uncomfortable and the cheap synthetic pillows are horrible. The heater must date from the eighties and requires trial and error to say the least. The closet reeks of rotting melon, whose smell the staff has tried to mask with air freshener. It's impossible to run a bath without getting into the bathtub first, the shower head's pressure is miserable, the hotel only provides a big bottle of body and hair shower gel and doesn't have any hair conditioner. The included breakfast is good enough but service is again terrible -- count 20 minutes to get a knife, a napkin and a spoon, all of which could just be made available at the buffet but aren't. If this was a 2-star 100-euro hotel, this would all be fine. But it's not.

2/10 Terrible

Hayley , london,uk

Liked: Cleanliness, room comfort
Underwhelming
This hotel is one of the worst places I've stayed in and poor customer service. My family and I stayed for three nights at this so called 4 star hotel and paying over the average rate expected a fair quality hotel . The reception staff were ok but very slow to process anything . The worst part was the breakfast ,there weren't enough staff to deal with the guests and there was no food / drink left at 8.45 am My Husband called the duty manager to take a look and she blamed the restaurant staff who actually were working very hard to rectify the situation but there wasn't the food in the kitchen to be able to replenish . In my opinion this is due to poor management or no management . Several of the bar staff had a very poor attitude ,I'm not sure if this is due to the fact that we were British ? But we felt very uncomfortable . The rooms were very clean and comfortable and the chamber staff were very pleasant . All in all I wouldn't recommend this hotel and would say it's more Like a 2 star but laying 5 star prices
Two pastries left at 8.45 am
No hot good
No glasses
No bread

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ski in and out
Cool hotel on the slopes so extremely easy access to the lift systems. Lovely pool and excellent staff!

8/10 Good

Steve, Surrey

Liked: Staff & service, property conditions & facilities, room comfort
Perfect location for skiing to the door
Everything you would need for a great skiing holiday. We even had an upgrade for a view of the piste. Hotel was an interesting design - quirky octagonal shape.

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities, room comfort
Convienent and comfortable hotel. Great location.
Second time to stay here. Very nice hotel. Could do with some improvement on finer details to truly achieve standard and value expected for 4 star.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel in Great Location
Skiing was very good as it always is in Val T, Hotel is in a great location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski in val thorens
Great hotel for skiing with lookers for ski and very good indoor pool and sauna:)defenetly will come back again

8/10 Good

Adina, London

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, except for loud music on Friday night
I and partner stayed for a week for skiing trip in mid April. Hotel was easy to find. It has got an access straight in/out of the slope with locker room. Hotel staff were very friendly. They helped booking a parking space for our rental car and had valet service to park the car. Hotel location was in the middle of the village, close to everywhere. Breakfast was decent, quite a wide range of choices. The only complain we had was the loud music played on Friday night, from La Fondue, one of their restaurants. Although our room was on the 3rd floor, apparently it was right above the restaurant, the bass was very loud, we could hear it very clearly that we were unable to sleep, while we had to get up 7am the next day to start the journey back home. We phoned at around 11pm and they said the music would end soon. But it kept going and had to phone 2x more before it was finally switched off at 12pm. Half the time, the phone went to answering machine, where it supposed to be 24 hour reception service. Overall great hotel, but was very disappointed with the music situation.

8/10 Good

Robin, Sussex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location keeps bringing us back
Fifth stay here and after the partially successful renovation a couple of years ago, Le Val Thorens seems to raising its game again. Location is perfect, staff friendly and food very good. Piste view recommended as this brings a smile to every morning.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jez, Cumbria, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Val Thorens Hotel
I am not sure what else you could ask for in a hotel for a Ski break. My wife and I stayed here for 5 nights and thought it was brilliant. We stayed room only, and felt the room was really comfy and good value, the hotel felt of a high standard throughout and the ski access was second to none - walk out the locker room straight onto the piste. We didn't eat at the hotel, but enjoyed relaxing on the terrace with a beer after skiing, or sitting in the lounge in front of the fire. Excellent service from the staff, and a wonderful location.

4/10 Poor

Timothy, UK

Liked: Cleanliness, room comfort
Disliked: Staff & service
Very dissapointed with some of the staff.
Some of the staff sighed when asked to do something, having stayed in the Altapura last year and experienced staff who could not do enough for you to come here and some of the staff be rude was a huge dissapointment.However half way through our stay some new staff arrived and said they had come from courchevel and they were much better and more helpfull. The food was ok but when we walked into the buffet it was that small and limited i had to look around to see where it was with only 3 main dishes available and very overpriced for what it was. We ate out every night after that and had some lovely food for half the price.

8/10 Good

Lisa, Herts, Uk

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Great on piste location
Had to make a video for my daughter's GCSE. Many thanks to the man who runs the ski hire shop (ValthoSport) for showing us how they prep the skis, with wax and edge sharpeners. Also the types of skis and the binding calculations. He was extremely helpful. Stayed in this hotel for the 3rd time, first time since the renovations. Whilst I am a fan of the contemporary look, I feel that the hotel has lost a lot of its cosy feel. Everything that doesn't move has been painted in a mushroom colour. The food in the French restaurant was good (and better than before) but the Fondue restaurant is still our favourite. All staff were very friendly. Pool was cold, we wished they had a hot tub.

8/10 Good

Steph, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
We enjoyed our stay. Lots of room to store clothes and a nice comfortable bed.

4/10 Poor

Tim K, London, UK

Disliked: Staff & service, property conditions & facilities
Renovations not complete
This hotel does not currently deserve a 4* rating - it is not ready following renovation, many things do not work in the hotel and in your room (e.g. wifi, leaking roof, lights, etc). The staff are also incapable of offering any apologies for the inconvenience. Definitely not worth the price of the room.