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Sheraton Grand Jakarta Gandaria City Hotel

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Outdoor pool, free pool cabanas, pool loungers
Outdoor pool, free pool cabanas, pool loungers
Outdoor pool, free pool cabanas, pool loungers
1 bedroom, minibar, in-room safe, desk

Overview of Sheraton Grand Jakarta Gandaria City Hotel

Sheraton Grand Jakarta Gandaria City Hotel

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Jl. Sultan Iskandar Muda, Kebayoran Lama, Jakarta, Jakarta, 12240

Explore the area

  • Popular LocationGandaria City Mall6 min walk
  • Popular LocationBlok M Square4 min drive
  • Popular LocationBellezza Shopping Arcade5 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)28 min drive

Choose dates to view prices

About this area

Jakarta

Located in Jakarta, Sheraton Grand Jakarta Gandaria City Hotel is connected to a shopping centre. Taman Mini Indonesia Indah and Satria Mandala Museum are cultural highlights, and some of the area's activities can be experienced at Pancoran Chinatown Point and Jakarta Golf Club. Travelling with kids? Consider Kidzania and Jakarta Aquarium.
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Map

What's nearby

  • Gandaria City Mall - 6 min walk
  • Blok M Square - 4 min drive
  • Plaza Senayan - 4 min drive
  • South Jakarta Mayors Office - 4 min drive
  • Bellezza Shopping Arcade - 5 min drive

Getting around

  • MRT Blok M BCA - 3 min drive
  • Jakarta Kebayoran Station - 16 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 28 min drive

About this property

Sheraton Grand Jakarta Gandaria City Hotel

Luxury hotel connected to a shopping centre in Jakarta with free parking
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/café and 24-hour room service. All 293 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include minibars and separate baths and showers.
Sheraton Grand Jakarta Gandaria City Hotel offers 293 forms of accommodation with minibars and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 248000 per person
  • 1 restaurant and 1 coffee shop
  • 24-hour room service

Things to do

  • 18 holes of golf
  • Art gallery
  • Children's pool
  • Designer shops
  • Fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Korean

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (23391 square feet)
  • Meeting rooms 9

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

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Jakarta
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Guest rating 4+
Guest rating 4+
Hotel
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5 star
5 star
Pool
Pool
Air conditioned
Air conditioned
Family-friendly
Family-friendly

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to December 31 2021 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for IDR 450000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 248000 per person (approximately)
  • Airport shuttle fee: IDR 490000 per vehicle (one-way)
  • Rollaway bed fee: IDR 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sheraton Jakarta Gandaria City Hotel
Sheraton Gandaria City Hotel
Sheraton Jakarta Gandaria City
Sheraton Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel
Sheraton Grand Gandaria City Hotel
Sheraton Grand Jakarta Gandaria City
Sheraton Grand Gandaria City
Sheraton Jakarta Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel Hotel
Sheraton Grand Jakarta Gandaria City Hotel Jakarta
Sheraton Grand Jakarta Gandaria City Hotel Hotel Jakarta

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 116 out of 191 reviews
5 - Excellent 61%
Rating 4 - Good. 60 out of 191 reviews
4 - Good 31%
Rating 3 - Okay. 10 out of 191 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 191 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 191 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the BEST hotel in Jakarta! Trust me, I have stayed at many of them. Staff is amazing, clean, professional, AMAZING buffet. Everything is right here!
Stayed 8 nights in Jul 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Apr 2021

5/5 Excellent

Stayed 1 night in May 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021