Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified
5.0 star property
9.0/10 Wonderful
Popular amenities
Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym
Jl. Sultan Iskandar Muda, Kebayoran Lama, Jakarta, Jakarta, 12240
Explore the area
Gandaria City Mall1 min walk
Bellezza Shopping Arcade5 min drive
Blok M Square16 min drive
Jakarta (CGK-Soekarno-Hatta Intl.)50 min drive
Room options
About this area
Jakarta
Located in Jakarta, Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified is connected to a shopping centre. Forestry Museum and Museum of Modern and Contemporary Art are cultural highlights, and some of the area's activities can be experienced at Pondok Indah Golf and Country Club and Senayan National Golf Club. Travelling with kids? Consider Kidzania and Jakarta Aquarium.
Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified
5-star luxury hotel connected to a shopping centre
Located close to Gandaria City Mall and Balai Sidang Jakarta Convention Center, Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified provides 18 holes of golf, a return airport shuttle and a terrace. Tee up with amenities such as golf caddies at this hotel. Free in-room WiFi is available to all guests, along with an art gallery on site and a shopping centre on site.
Other perks at this hotel include:
An outdoor pool and a children's pool, with free cabanas and sunloungers
Free self-parking
Buffet breakfast (surcharge), an area shuttle and an area shuttle
Express check-out, wedding services and tour/ticket information
Guest reviews speak well of the breakfast, helpful staff and proximity to shopping
Room features
All 293 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
Bathrooms with rainfall showers and separate baths/showers
40-inch LED TVs with satellite channels
Highchairs, coffee/tea makers and daily housekeeping
Languages
Chinese (Mandarin), English, Indonesian, Korean
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking and van parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 288000 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Things to do
18 holes of golf
Art gallery
Children's pool
Designer shops
Fitness centre
Outdoor pool
Shopping centre
Family friendly
Children's pool
High chair
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
ATM/banking services
Ballroom
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf caddy
Golf cart
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services
Business services
24-hour business centre
Computer station
Conference space (23391 square feet)
Meeting rooms - 9
Outdoors
Free pool cabanas
Pool sunloungers
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 450000.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: IDR 288000 per person (approximately)
Airport shuttle fee: IDR 490000 per vehicle (one-way)
Rollaway bed fee: IDR 450000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Sheraton Jakarta Gandaria City Hotel
Sheraton Gandaria City Hotel
Sheraton Jakarta Gandaria City
Sheraton Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel
Sheraton Grand Gandaria City Hotel
Sheraton Grand Jakarta Gandaria City
Sheraton Grand Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel
Sheraton Grand Jakarta Gandaria City Hotel CHSE Certified
Frequently asked questions
Does Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at ?
As of 6 Feb,2023, prices found for a 1-night stay for 2 adults at on 11 Feb,2023 start from S$183.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?
Self-parking is free at this property.
What time is check-in at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?
Check-in is from 3:00 PM - 11:00 PM.
What time is check-out at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?
Checkout is at noon.
Does Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of IDR 490000 per vehicle applies.
Where is Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified located?
This family-friendly Jakarta hotel is located in a regional park, 0.1 mi (0.1 km) from Gandaria City Mall, and within 6 mi (10 km) of Balai Sidang Jakarta Convention Center and Museum of Modern and Contemporary Art. Indonesia Convention Exhibition (ICE) - BSD City is 16.2 mi (26.2 km) away. Blok M Station is 26 minutes by foot and MRT Blok M BCA is 26 minutes.
Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified Reviews
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Rating 10 - Excellent. 124 out of 205 reviews" "
10 - Excellent
124
" "10 - Excellent 60%
Rating 8 - Good. 64 out of 205 reviews" "
8 - Good
64
" "8 - Good 31%
Rating 6 - Okay. 12 out of 205 reviews" "
6 - Okay
12
" "6 - Okay 6%
Rating 4 - Poor. 2 out of 205 reviews" "
4 - Poor
2
" "4 - Poor 1%
Rating 2 - Terrible. 3 out of 205 reviews" "
2 - Terrible
3
" "2 - Terrible 1%
9.2/10
Cleanliness
9.1/10
Staff & service
8.8/10
Amenities
9.1/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Jeremy
Business traveller
2 Sept,2022
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stay was ok, however was disappointed by how late my room was cleaned up. The houskeeping only came at around 4pm in the afternoon, after I came back to my room from my morning meetings outside of the hotel.
This is the BEST hotel in Jakarta! Trust me, I have stayed at many of them. Staff is amazing, clean, professional, AMAZING buffet. Everything is right here!
