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Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

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Exterior
Outdoor pool, free pool cabanas, pool loungers
Room, 1 King Bed, Non Smoking | Outdoor pool | Outdoor pool, free pool cabanas, pool loungers
Outdoor pool, free pool cabanas, pool loungers
Club Suite, 1 Bedroom, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Overview of Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

5.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Jl. Sultan Iskandar Muda, Kebayoran Lama, Jakarta, Jakarta, 12240

Explore the area

  • Popular LocationGandaria City Mall1 min walk
  • Popular LocationBellezza Shopping Arcade5 min drive
  • Popular LocationBlok M Square16 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)50 min drive

Room options

About this area

Jakarta

Located in Jakarta, Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified is connected to a shopping centre. Forestry Museum and Museum of Modern and Contemporary Art are cultural highlights, and some of the area's activities can be experienced at Pondok Indah Golf and Country Club and Senayan National Golf Club. Travelling with kids? Consider Kidzania and Jakarta Aquarium.

What's nearby

  • Gandaria City Mall - 1 min walk
  • South Jakarta Mayors Office - 4 min drive
  • Bellezza Shopping Arcade - 5 min drive
  • Blok M Square - 16 min drive
  • Plaza Senayan - 18 min drive

Getting around

  • Jakarta Palmerah Station - 6 min drive
  • Lebak Bulus Grab Station - 6 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 50 min drive

Restaurants

  • Basilico - 3 min walk
  • Roppan - 3 min walk
  • Fish & Co. - 3 min walk
  • Bing Go - 3 min walk
  • Fook Yew - 5 min walk

About this property

Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified

5-star luxury hotel connected to a shopping centre
Located close to Gandaria City Mall and Balai Sidang Jakarta Convention Center, Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified provides 18 holes of golf, a return airport shuttle and a terrace. Tee up with amenities such as golf caddies at this hotel. Free in-room WiFi is available to all guests, along with an art gallery on site and a shopping centre on site.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with free cabanas and sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), an area shuttle and an area shuttle
  • Express check-out, wedding services and tour/ticket information
  • Guest reviews speak well of the breakfast, helpful staff and proximity to shopping
Room features
All 293 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and separate baths/showers
  • 40-inch LED TVs with satellite channels
  • Highchairs, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 288000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • Art gallery
  • Children's pool
  • Designer shops
  • Fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (23391 square feet)
  • Meeting rooms - 9

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Raised toilet seat
  • Roll-in shower (selected rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 450000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: IDR 288000 per person (approximately)
  • Airport shuttle fee: IDR 490000 per vehicle (one-way)
  • Rollaway bed fee: IDR 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sheraton Jakarta Gandaria City Hotel
Sheraton Gandaria City Hotel
Sheraton Jakarta Gandaria City
Sheraton Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel
Sheraton Grand Gandaria City Hotel
Sheraton Grand Jakarta Gandaria City
Sheraton Grand Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel
Sheraton Grand Jakarta Gandaria City Hotel CHSE Certified

Frequently asked questions

Does Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 6 Feb,2023, prices found for a 1-night stay for 2 adults at on 11 Feb,2023 start from S$183.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?

Self-parking is free at this property.

What time is check-in at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?

Check-in is from 3:00 PM - 11:00 PM.

What time is check-out at Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified?

Checkout is at noon.

Does Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 490000 per vehicle applies.

Where is Sheraton Grand Jakarta Gandaria City Hotel - CHSE Certified located?

This family-friendly Jakarta hotel is located in a regional park, 0.1 mi (0.1 km) from Gandaria City Mall, and within 6 mi (10 km) of Balai Sidang Jakarta Convention Center and Museum of Modern and Contemporary Art. Indonesia Convention Exhibition (ICE) - BSD City is 16.2 mi (26.2 km) away. Blok M Station is 26 minutes by foot and MRT Blok M BCA is 26 minutes.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 124 out of 205 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 64 out of 205 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 12 out of 205 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 2 out of 205 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 3 out of 205 reviews" "
" "2 - Terrible 1%

9.2/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stay was ok, however was disappointed by how late my room was cleaned up. The houskeeping only came at around 4pm in the afternoon, after I came back to my room from my morning meetings outside of the hotel.
Stayed 2 nights in Aug 2022

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Yousef

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
I will give them 4 star not 5
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the BEST hotel in Jakarta! Trust me, I have stayed at many of them. Staff is amazing, clean, professional, AMAZING buffet. Everything is right here!
Stayed 8 nights in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

10/10 Excellent

Gatot Aryo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Janella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Janella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020