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Outdoor pool, free pool cabanas, pool loungers
Outdoor pool, free pool cabanas, pool loungers
Outdoor pool, free pool cabanas, pool loungers
1 bedroom, minibar, in-room safe, desk

Guest reviews

4.5 out of 5 Wonderful
178 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationSouth Jakarta Mayors Office4 min drive
Popular LocationBlok M Square14 min drive
Popular LocationPlaza Senayan15 min drive
AirportJakarta (CGK-Soekarno-Hatta Intl.)43 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Grand Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
    More detailsGrand Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, 2 Double Beds, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, 2 Double Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Club Suite, 1 Bedroom, Business Lounge Access

    Room amenities

    • 95 sq m
    • City view
    • Sleeps 3
    More detailsClub Suite, 1 Bedroom, Business Lounge Access
  • Presidential Suite, Business Lounge Access

    Room amenities

    • 225 sq m
    • City view
    • Sleeps 3
    More detailsPresidential Suite, Business Lounge Access
  • Grand Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 76 sq m
    • City view
    • Sleeps 3
    More detailsGrand Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 57 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed, Non Smoking
  • Grand Room, 1 Double Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    More detailsGrand Room, 1 Double Bed, Non Smoking

About this area

Jakarta

Located in Jakarta, Sheraton Grand Jakarta Gandaria City Hotel is connected to a shopping centre. Taman Mini Indonesia Indah and Museum Bank Indonesia are cultural highlights, and travellers looking to shop may want to visit Blok M Square and Grand Indonesia Shopping Mall. Travelling with kids? Don't miss Kidzania and Ragunan Zoo.
Visit our Jakarta travel guide
View in a map
Popular Location

What's nearby

  • South Jakarta Mayors Office - 4 min drive
  • fX Sudirman Mall - 5 min drive
  • Blok M Square - 14 min drive
  • Plaza Senayan - 15 min drive
  • Thamrin City Shopping Mall - 25 min drive

Getting around

  • MRT Blok M BCA - 3 min drive
  • Jakarta Kebayoran Station - 17 min walk
  • AirportJakarta (CGK-Soekarno-Hatta Intl.) - 43 min drive

About this property

Sheraton Grand Jakarta Gandaria City Hotel

Luxury hotel connected to a shopping centre in Jakarta with free parking
This hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafรฉ and a 24-hour business centre are on-site. All 293 rooms offer free WiFi, 24-hour room service and LED TVs with satellite channels. Other amenities available to guests include minibars, separate bathtubs and showers and rainfall showerheads.
Sheraton Grand Jakarta Gandaria City Hotel offers 293 forms of accommodation with minibars and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10 AM: IDR 248000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • Art gallery
  • Children's pool
  • Designer shops
  • Fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Dry cleaning service
  • High chair
  • Outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Korean

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference space (23391 square feet)

Outdoors

  • Free pool cabanas
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices in meeting rooms
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and 11:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for IDR 450000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 248000 per person (approximately)
  • Airport shuttle fee: IDR 490000 per vehicle (one-way)
  • Rollaway bed fee: IDR 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sheraton Grand Jakarta Gandaria City Hotel
Sheraton Grand Gandaria City Hotel
Sheraton Grand Jakarta Gandaria City
Sheraton Grand Gandaria City
Sheraton Jakarta Gandaria City
Sheraton Grand Jakarta Gandaria City Hotel Hotel
Sheraton Grand Jakarta Gandaria City Hotel Jakarta
Sheraton Grand Jakarta Gandaria City Hotel Hotel Jakarta

Frequently asked questions

Can I cancel my reservation for free at Sheraton Grand Jakarta Gandaria City Hotel and receive a full refund?
Yes, Sheraton Grand Jakarta Gandaria City Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Grand Jakarta Gandaria City Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Grand Jakarta Gandaria City Hotel?
As of 1 Oct,2020, prices found for a 1-night stay for 2 adults at Sheraton Grand Jakarta Gandaria City Hotel on 4 Oct,2020 start from SG$91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sheraton Grand Jakarta Gandaria City Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Sheraton Grand Jakarta Gandaria City Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sheraton Grand Jakarta Gandaria City Hotel?
Self-parking is free at this property.
What time is check-in at Sheraton Grand Jakarta Gandaria City Hotel?
Check-in is from 3:00 PM to 11:00 PM.
What time is check-out at Sheraton Grand Jakarta Gandaria City Hotel?
Checkout is at noon.
Does Sheraton Grand Jakarta Gandaria City Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 490000 per vehicle, one-way, applies.
Where is Sheraton Grand Jakarta Gandaria City Hotel located?
This family-friendly Jakarta hotel is located in a regional park, 0.3 mi (0.5 km) from Gandaria City Mall, and within 6 mi (10 km) of Balai Sidang Jakarta Convention Center and Museum of Modern and Contemporary Art. Indonesia Convention Exhibition (ICE) - BSD City is 16.4 mi (26.4 km) away. Jakarta Kebayoran Station is 17 minutes by foot and Blok M Station is 25 minutes.
4.5
Wonderful
178 reviews
5 - Excellent
107
4 - Good
57
3 - Okay
9
2 - Poor
2
1 - Terrible
3

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Aug 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place to stay!
It's a pleasure place to stay for business trip. Great breakfast.
Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was great. Showers could a bit cleaner (had a little mould in corners).
Stayed 1 night in Jan 2020

1/5 Terrible

Business traveller
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Service and price don't match
I needed to wait for the check-in because the hotel cannot prepare my booked one bed room upon my arrival. The mini-bar in the room was empty. The bath tab had also some problems; handles of faucet were loose. Flow of water was not enough. Bath tab was not cleaned. It's quite disappointing.
Stayed 2 nights in Jan 2020

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