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Reviews

4.6 / 5Wonderful
158 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Gandaria City Mall
    6 min walk
  • Popular Location
    Blok M Square
    4 min drive
  • Popular Location
    Plaza Senayan
    4 min drive
  • Airport
    Jakarta (CGK-Soekarno-Hatta Intl.)
    25 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 2 Double Beds

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Double Beds
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 2 Double Beds, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 2
    • 2 Double Beds
    More details
  • Deluxe Room, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite, 1 King Bed, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Grand Suite, 1 Bedroom, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Suite, 1 Bedroom, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Presidential Suite, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Jakarta

Next to a golf course and in the suburbs, Sheraton Grand Jakarta Gandaria City Hotel is in an area with good shopping. Bundaran Hi and National Monument are notable landmarks, and travellers looking to shop may want to visit Blok M Square and Grand Indonesia Shopping Mall. Travelling with kids? Don't miss Kidzania and Taman Mini Indonesia Indah.

Visit our Jakarta travel guide
Popular Location

What's nearby

  • Gandaria City Mall - 6 min walk
  • Blok M Square - 4 min drive
  • Plaza Senayan - 4 min drive
  • Pondok Indah Mall - 5 min drive
  • Kidzania - 8 min drive

Getting around

  • Blok M Station - 11 min drive
  • Jakarta Kebayoran Station - 17 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 45 min drive

About this property

Sheraton Grand Jakarta Gandaria City Hotel

Luxury hotel connected to a shopping centre in Jakarta with free parking
This hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a 24-hour business centre are on-site. All 293 rooms offer free WiFi, 24-hour room service and LED TVs with satellite channels. Other amenities available to guests include minibars, separate bathtubs and showers and rainfall showerheads.
Sheraton Grand Jakarta Gandaria City Hotel offers 293 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 248000 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

18 holes of golf
Art gallery
Children's pool
Designer shops
Fitness centre
Outdoor pool
Shopping centre

Family friendly

Children's pool
Dry-cleaning service
High chair
Outdoor pool

Conveniences

Ballroom
Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf caddy
Golf cart
Luggage storage
Multilingual staff
Porter
Turndown service
Wedding services

Languages spoken

Chinese
English
Indonesian
Korean

Business services

24-hour business centre
9 meeting rooms
Computer station
Conference space (23391 square feet)

Outdoors

Free pool cabanas
Pool sunloungers

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices in meeting rooms
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

More

Couples dining
Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)

Bathroom

Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

40-inch LED TV
satellite channels

Food and drink

Champagne service
Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Slippers
Turndown service

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 450000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 248000 per person (approximately)
  • Airport shuttle fee: IDR 490000 per vehicle (one-way)
  • Rollaway bed fee: IDR 450000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children aged 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Sheraton Grand Jakarta Gandaria City Hotel
  • Sheraton Grand Gandaria City Hotel
  • Sheraton Grand Jakarta Gandaria City
  • Sheraton Grand Gandaria City
  • Sheraton Jakarta Gandaria City
  • Sheraton Grand Jakarta Gandaria City Hotel Hotel
  • Sheraton Grand Jakarta Gandaria City Hotel Jakarta
  • Sheraton Grand Jakarta Gandaria City Hotel Hotel Jakarta
4.6

Wonderful

5 - Excellent
101
4 - Good
48
3 - Okay
7
2 - Mediocre
1
1 - Poor
1
4.7
Cleanliness
4.6
Service and Staff
4.3
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, room was great. Showers could a bit cleaner (had a little mould in corners).

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Staff & service, property conditions & facilities

The location is connected to the shopping mall which is very convenient

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton Gandaria

Stay was good. Just would like to see if the hotel could upgrade the audio interface so that we can listen to our favourite songs from mobile phone or ipad.

Stayed 2 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Thumbs up for all aspect! Top notch customer service with very comfortable room.

Stayed 1 night in Sep 2019

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