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Reviews of Amara Hotel

2.5 out of 5
Amara Hotel
Avenida La Marina 972 - 976, La Perla, Callao

Reviews

6.6
Rating 10 - Excellent. 12 out of 54 reviews" "
Rating 8 - Good. 17 out of 54 reviews" "
Rating 6 - Okay. 8 out of 54 reviews" "
Rating 4 - Poor. 5 out of 54 reviews" "
Rating 2 - Terrible. 12 out of 54 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Mar 2024

8/10 Good

juan

Liked: Staff & service, amenities, property conditions & facilities
Buena atención desde el desayuno, buen servicio de limpieza
Stayed 12 nights in Feb 2024

8/10 Good

juan

Todo bien. Bien trato del personal
Stayed 2 nights in Feb 2024

2/10 Terrible

Diana

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitivamente no es un lugar apropiado para hospedarse con niños, mi esposo se hospedó con mi hijo de 9 años y toda la noche se escuchaba a las personas teniendo realciones xexuales. Tubieron que dejar el "hotel" al dia siguiente. Expedia deberia de sacar este supuesto "hotel" de la categoria de hoteles. Fuera de eso las toallas percudidas el lugar demasiado pequeño casi no se podia caminar. Terrible el lugar.
Stayed 6 nights in Oct 2023

8/10 Good

Ernesto

Liked: Staff & service
Disliked: Amenities
The hotel looked a bit old, smelled of humid and the WC leaked. It's still a good cost-benefit choice, and the staff was pretty accommodating.
Stayed 1 night in Sep 2022

6/10 Okay

Gordon

Liked: Room comfort
Building and road are being worked on. Okay for the price in this area. Entire area is undergoing improvements for tourists. Worth returning when work is done.
Stayed 2 nights in Aug 2022

2/10 Terrible

Verified traveller

I couldn’t do my checkin at Amara Hotel due to necessity of a letter provided by my aircraft. Unfortunately
Stayed 1 night in Dec 2021

2/10 Terrible

Ana

Stayed 1 night in Aug 2021

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with staff and comfort to go along with.
Stayed 7 nights in May 2021
Response from Juana CN on 1 Jun,2021
Dear guest, Thank you for your comments!

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
The staff and breakfast were nice. It is also close to the airport. But it is a bad place to rest. I could listen to new guests coming really late at night and I also could hear the ring bell, though, I was on the 5th floor. The structure of the hotel is not designed to refrain noise from the walls. I could hear the tv in the other rooms. Also, the room had this weird aroma which was the mixture of spray trying to remove cigar smoke.
Stayed 1 night in Dec 2019
Response from JUANACN on 3 Feb,2020
Estimado huésped, Le agradecemos sus comentarios, los enviaremos a la administración para que puedan tomar las medidas necesarias. Atentamente Juana Cardenas

4/10 Poor

Verified traveller

Stayed 21 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Should actualize the photos in the web. This is a one star hotel.
Stayed 21 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unsafe site, small rooms. Please take care of your customers, don’t ever try to sale these place to any human being. Horrible place to spend your vacations.
Stayed 21 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Juana on 4 Jul,2019
Estimado huésped, Gracias por el tiempo que ha tomado en dejar su valoración del hotel.

6/10 Okay

Verified traveller

I did not like the the area ig is a modest hotel,prrsonnel very friendly.
Stayed 1 night in May 2019
Response from Juana Cárdenas on 31 May,2019
Dear guest, Thank you for your time. We hope to attend you again. Best regards

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I had been ripped off. I paid way to much money for the poor quality of the room. Corina
Stayed 1 night in Mar 2019
Response from juana on 3 May,2019
Estimada huésped. Gracias por sus comentarios. Lamentamos su malestar, esperamos mejorar para poder satisfacer sus necesidades.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Apr 2019
Response from Juana Cárdenas on 4 Apr,2019
Dear guest, Thank you for your review.

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
Rooms are not sound proof, hotel location is over a busy street and is noisy. Nothing interesting around the hotel. We used just for the convenience distance from/to airport and the price was fair.
Stayed 1 night in Feb 2019
Response from Juana CN on 23 Feb,2019
Estimado Rafael Le agradecemos por el tiempo brindado para dejar sus comentarios. Esperamos atenderlo nuevamente. Atentamente Juana Cardenas

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was hot. That was a small fan only on the wall
Stayed 1 night in Feb 2019
Response from Juana Cárdenas on 21 Feb,2019
Estimado huesped Agradecemos sus comentarios, los haremos llegar a la administración. Atentamente Juana Cardenas

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
We arrived at the Amara at 1 am. We were tired and ready for rest. Our room was ok. The bed was not comfortable and the shower was difficult to get to the correct temperature. The staff was helpful but seemed confused about whether I had prepaid. If we come to Lima again we will pay a bit more and stay closer to the airport.
Stayed 1 night in Jan 2019
Response from juana on 9 Feb,2019
Estimado huésped, Lamentamos los incovenientes que tuvo durante su estancia. Enviaremos sus comentarios a la administración con el fin de mejorar y brindar un mejor servicio. Atentamente Juana Cardenas

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Vety clean, nice room at a competitve rate. Good cooks. Nice breakfast.
Stayed 2 nights in Dec 2018
Response from Juana Cárdenas on 18 Jan,2019
Estimado huésped. Le agradecemos sus comentarios, esperamos atenderlo nuevamente. Atentamente, Juana Cardenas

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Very clean, very nice room. Good cooks, good menu. Enjoyed our stay.
Stayed 2 nights in Dec 2018
Response from Juana Cárdenas on 18 Jan,2019
Estimado huésped. Le agradecemos sus comentarios, esperamos atenderlo nuevamente, Atentamente, Juana Cardenas

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amara Hotel Is aewsome
Very Good
Stayed 1 night in Dec 2018
Response from Juana on 17 Dec,2018
Estimada Ivette, Le agradecemos sus comentarios. Esperamos atenderla nuevamente. Atentamente Juana Cardenas

2/10 Terrible

Edgar

Liked: Staff & service
Sorry to say, but it smell horrible, damp, wet.
I have to be truthful, the rooms smelled horrible, damp, wet, it was a bad odor, and the internet was very low class.
Stayed 1 night in Nov 2018
Response from Juana Cárdenas on 20 Nov,2018
Dear Edgar From the Amara Hotel we would like to thank you for taking the time to comment on your experience on this page. We regret that we have not been able to give that quality service that deserves so much. We are trying to improve to give a better service to our guests. We hope you will give us the opportunity to serve you again in the near future. Best regards, Juana Cardenas AMARA HOTEL

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They provided us a room upgrade at no extra charge. Amazing staff. Would recommend to anyone. Breakfast was above and beyond what was expected.
Stayed 2 nights in Aug 2018
Response from Juana Cárdenas on 30 Aug,2018
Dear guest, We thank you for the time it has taken to leave your comment on this web page. We hope to serve you again. Sincerely, Juana Cardenas

6/10 Okay

Sara

Disliked: Property conditions & facilities
The cost per night should reflect quality.
The place looked old and dirty. The aérea did not inspire safety. The restaurant’s service was polite , but too slow. The bathroom needs to be updated. They did not offfer enough toiletries. I strongly suggest repairs or lower their nightly stay to 50 %. This way disappointment willl be reduced to a minimum.
Stayed 1 night in Jun 2018
Response from Juana Cárdenas on 16 Jul,2018
Estimada Sara, Le agradecemos haberse tomado el tiempo de comentar en esta página. Lamentamos los incovenientes ocurridos durante su estancia. Enviaremos sus comentarios a la administración para poder mejorar nuestro servicio e instalaciones. Esperamos atenderla nuevamente. Atentamente, Juana Cardenas Amara Hotel

4/10 Poor

Loralee

Disliked: Cleanliness, room comfort
Sheets were stained. Shower and sink drain were slow. One wall is all windows with only shears so very bright in the room. Wifi did not work. No breakfast. Front desk clerk friendly and spoke English.
Stayed 1 night in Mar 2018
Response from Juana Cardenas on 16 Apr,2018
Dear guest, Thank for your feedback. We are going to inform this to administration. Best regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!
Located on a very busy street, lots of noise in the hotel, the elevator usage and people either staying or serving in the hotel seemed to just make a ton of noise all through till 2 am. Could barely sleep. The AC/fan did not work. No hot water in the basin.
Stayed 1 night in Dec 2017
Dear Guest, From the Amara Hotel we would like to thank you for taking the time to comment on your experience on this page. We regret that we have not been able to give that quality service that deserves so much. We are trying to improve to give a better service to our guests. We hope you will give us the opportunity to serve you again in the near future, Best regards, Juana Cardenas AMARA HOTEL

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good, easy access in the city. The breakfast was amazing, quite varied for all tastes and types of diets.
Stayed 1 night in Nov 2017
Response from Juana on 21 Nov,2017
Dear Guest, Thanks for the time that you take on leave your comment in this page. It was a pleasure to have attended. We Wait for you again. Best regards, Juana Cardenas

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank for everything ,I enjoy evry single day at Amara.
Stayed 1 night in Sep 2017
Response from JUANA on 9 Nov,2017
Dear Guest, From the Amara Hotel we would like to thank you for taking the time to comment on your experience on this page. We hope you will give us the opportunity to serve you again in the near future. Best regards, Juana Cardenas AMARA HOTEL

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Luis Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Mariette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Internet was not working and we hear the planes extremely well.
Stayed 1 night in Aug 2023

8/10 Good

Raul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable
Bien, fuen descanso placentero
Stayed 1 night in Apr 2023

8/10 Good

Hugo Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

6/10 Okay

André

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Relativamente bom
Hotel bom, com café da manhã razoável, mas fiquei decepcionado porque não tinha Wi-Fi, o chuveiro esquenta tanto que se queima todo para tomar banho.
Stayed 3 nights in Sep 2022

4/10 Poor

Carlos, Uspantan

Travelled with partner
Disliked: Cleanliness
No me gusto el ambiente, ni las instalaciones ni el servicio
Stayed 1 night in Jun 2022

10/10 Excellent

Almendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities
Sauberes Hotel in Flughafennähe
Das Zimmer war sauber, mit Teppichfilzboden und weil es nicht zur Strasse lag, sogar sehr ruhig. Der rabattierte Preis von umgerechnet 33 EUR für 2 Personen war angemessen, mehr sollte man dafür auch nicht bezahlen. Das im Preis enthaltende Frühstück war basic, etwas Kaffee, Saft Omelett/Rührei mit Schinken und 4 Brötchen. Buffet gab es nicht (wohl wegen noch geltender Pandemievorschriften). Shoppingmall/Boulevard Plaza San Miguel mit etlichen Restaurants für wenige Soles direkt mit dem Bus in 10 Minuten zu erreichen.
Stayed 1 night in Apr 2022

6/10 Okay

felipe

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Tem melhores opções..
Hotel antigo..com carpete no chão... cheio forte . acústica horrível ... café simples..o bom é chuveiro e o colchão..
Stayed 1 night in Dec 2021

10/10 Excellent

Francisco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo estada em Lima
Muito boa pessoal prestativo e educado.
Stayed 4 nights in Oct 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pague por expedía y ellos además me cobraron la habitación, al día siguiente me dieron el efectivo pero no me apoyaron y fue todo un trámite a pesar que tenía constancias de pago online
Stayed 1 night in Aug 2021

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

6/10 Okay

Luis

Liked: Cleanliness
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel que se preocupan por atender bien al usuario
Stayed 8 nights in Nov 2018
Response from Juana CN on 20 Dec,2018
Estimado huésped, Le agradecemos sus comentarios. Esperamos atenderlo nuevamente. Atentamente Juana Cardenas

8/10 Good

Aline

Liked: Cleanliness, staff & service
Hotel para pernoitar
Hotel próximo ao aeroporto de Lima, instalações simples, atendimento bom, quarto barulhento. Não tomamos café da manhã.
Stayed 1 night in Oct 2018
Response from Juana Cárdenas on 2 Nov,2018
DEAR GUEST, WE APPRECIATE YOUR COMMENTS, WE WILL TRY TO IMPROVE TO PROVIDE YOU A BETTER SERVICE. BEST REGARDS

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Juana Cárdenas on 12 May,2018
Estimada huésped, De parte del Amara Hotel queremos agradecerle que se haya tomado el tiempo de comentar su experiencia en esta página. Fue un gusto haberlo recibido como huésped. Esperamos que nos brinde la oportunidad de atenderle nuevamente. Saludos cordiales, Juana Cárdenas AMARA HOTEL

8/10 Good

Cherrabe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buen hotel para estadia de negocios
buena
Response from Juana Cárdenas on 12 May,2018
Estimado huésped, De parte del Amara Hotel queremos agradecerle que se haya tomado el tiempo de comentar su experiencia en esta página. Fue un gusto haberlo recibido como huésped. Esperamos que nos brinde la oportunidad de atenderle nuevamente. Saludos cordiales, Juana Cárdenas AMARA HOTEL

2/10 Terrible

laurent

Disliked: Cleanliness, property conditions & facilities
A éviter, bruyant
A éviter. Réservé pour proximité avec aéroport. Finalement pas si près et taxi pas beaucoup moins cher que pour le centre. Chambre avec grande fenêtre donnant sur le patio central éclairé toute la nuit protégée par un rideau fermant mal, donc pas d'obscurité suffisante, du bruit +++ (alarmes de voiture, sonnette de hotel, voitures, avions, télés des autres chambres), propreté douteuse. Selon moi à éviter
Stayed 1 night in Jan 2018
Response from juana on 24 Jan,2018
Dear Laurent, From the Amara Hotel we would like to thank you for taking the time to comment on your experience on this page. We regret that we have not been able to give that quality service that deserves so much. We are trying to improve to give a better service to our guests. We hope you will give us the opportunity to serve you again in the near future, Best regards, Juana Cardenas AMARA HOTEL