Dear Maria,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to see that you enjoyed your stay and the service of our colleague, Fábio.We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin.Best regards,Gat TeamHotel Gat Rossio

Dear Clifford,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to see that you enjoyed your stay.We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin.Best regards,Gat TeamHotel Gat Rossio

Dear Sharon,Thank you for sharing your concerns with us. We regret to hear that your experience did not meet your expectations, and we appreciate the opportunity to clarify and address the issues you mentioned.Regarding the mould in the bathrooms, we take the health and safety of our guests very seriously. After receiving your feedback, we will verify with our cleaning and maintenance department, procedures to ensure that such issues are effectively resolved and prevented. About the reception service, your feedback is crucial for us. We are continuously training our staff to ensure that all guests are warmly and efficiently welcomed. We will reinforce these trainings to ensure that courtesy is consistent in our service.As for the linen change, our standard policy is to change them every three days for longer stays, aiming for environmentally sustainable practices. However, we are always ready to accommodate requests for daily changes if this is requested by our guests.We are glad that you appreciated the location of our hotel, and we hope it facilitated your explorations around the city. We remain committed to providing a positive experience for all our guests and appreciate your suggestions that help us improve our services. We are available to discuss any of these issues further and hope to have the opportunity to welcome you again in the future, showing the improvements we have implemented.Kind regards,

Dear Taraz,Your feedback is highly appreciated!We look forward to your next visit to our hotel!Have a lovely day!Kind regards,

Dear Marisol,Thank you for your kind words and evaluation!We look forward to welcoming you again in one of our Hotels.Have a nice day!

Dear Ria,Thank you very much for staying at our Hotel Gat Rossio while visiting this beautiful city and for taking the time to rate your experience. Your feedback helps us to continue improving our services. We will gladly take your valuable inputs into account and evaluate them internally.We hope to have the chance to greet you again on your next visit to Lisbon or at our partner hotel in Berlín. Yours sincerely,Gat team

Dear Richard,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to see that you enjoyed your stay.We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin.Best regards,Gat TeamHotel Gat Rossio

Dear Gregory,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to see that you enjoyed your stay.We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin.Best regards,Gat TeamHotel Gat Rossio

Dear Sonia,Thank you so very much for choosing us and taking the time to share your amazing feedback and recommendation for us on Expedia. My team and I couldnt feel happier than to hear, that the front office team has arranged everything to your fullest satisfaction! Already looking forward very much to being your host again during your next travel to Lisbon.Kind regards,

Dear RICHARD,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to see that you enjoyed your stay.We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin.Best regards,Gat TeamHotel Gat Rossio

Dear Barbara,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to see that you enjoyed your stay.We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin.Best regards,Gat TeamHotel Gat Rossio

Dear Nigel,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to see that you enjoyed your stay.We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin.Best regards,Gat TeamHotel Gat Rossio

Dear Alireza,Thank you for your kind feedback regarding your last stay with us.We look forward to welcoming you again in one of our hotels.Warm regards,

Dear Justin,Thank you for your evaluation regarding your stay with us!Kind regards,

Dear Mike,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to see that you enjoyed your stay.We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin.Best regards,

Dear Johannes,Thank you for choosing our hotel and for taking the time to share your feedback with us.We are delighted to see that you enjoyed your stay.We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin.Best regards,

Dear Garwood,Thank you so very much for choosing us and taking the time to share your amazing feedback and recommendation for us on Expedia. My team and I couldnt feel happier than to hear, that the front office team has arranged everything to your fullest satisfaction! Already looking forward very much to be your host again during your next travel to Lisbon!

Dear Angela,Thank you so very much for choosing us and taking the time to share your amazing feedback and recommendation for us on Expedia. My team and I couldnt feel happier than to hear, that the front office team has arranged everything to your fullest satisfaction! Already looking forward very much to being your host again during your next travel to Lisbon!

Dear Paulina,Thank you for providing us with your positive feedback!Should you decide to return to Lisbon, we will be happy to accommodate you once again!Kind regards,

Dear Sir/Madame,Thank you for sharing with us your positive feedback and comments.We look forward to welcoming you to one of our Gat Hotels.Kind regards,

Dear Maurice,Thank you for providing us with your positive feedback!We look forward to welcoming you again in one of our Gat Hotels.Wish you a lovely week!Kind regards,

Dear DenaThank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced, and we appreciate you bringing them to our attention. Your comments are invaluable in helping us identify areas that require improvement.We deeply regret that the check-in/out process did not meet your expectations, and we acknowledge the importance of a swift and efficient experience for our guests. We will review our procedures to ensure a more seamless process moving forward.We are equally disappointed to learn about the condition of your room. Our team strives to maintain a high standard of cleanliness and maintenance, and we are truly sorry for falling short in your case. Rest assured, we will address the issues you highlighted with our housekeeping and maintenance teams to ensure that such oversights are corrected promptly.We understand the importance of providing a comfortable and pleasant stay for our guests, and we apologize for not meeting your expectations in this regard. Your feedback serves as a valuable tool for us to enhance our services and facilities.If you would be open to giving us another chance, we would love the opportunity to make amends and provide you with the positive experience you deserve. Please feel free to contact our management directly so that we can address any remaining concerns and ensure your next stay is truly enjoyable.Once again, we appreciate your feedback and apologize for any inconvenience caused. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.

Dear Yuhua,Thank you for your positive feedback!We look forward to welcoming you again in one of our Gat Hotels.Wish you a great week!Kind regards,

Dear Margaret, Thank you for choosing our hotel and for taking the time to share your feedback with us. We are delighted to see that you enjoyed your stay. We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin. Best regards, Gat Team Hotel Gat Rossio

Dear Samara,Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced during your stay. Your comfort and satisfaction are of utmost importance to us, and we deeply regret that your expectations were not met.We understand that the size of the rooms and the issues with hot water availability significantly impacted your overall experience. Please know that we take your comments seriously and will be reviewing our room sizes and maintenance procedures to ensure a more comfortable and enjoyable stay for all our guests in the future.We genuinely appreciate your honesty and will use your feedback as an opportunity for improvement. We hope that you will consider giving us another chance in the future to provide you with a more positive experience.Warm regards,Gat Team

Dear Carl,Thank you for your preference!We look forward to welcoming you soon.Kind regards,

Dear Patricia,Thanks for your rate!Hope to see you soon,Gat Team

Dear Sophie,Thanks for sharing your feedback with us.We are happy to know that our prime location was a good choice to visit Lisbon, especially when we also offer the best rates in the area.Hope to see you again,Gat Team

Dear Phoebe,Thanks for your review.Friendliness, Honesty, Passion for Hosting and welcoming environment are all extremely important to us since they are fundamental for a great customer experience.Hope to have the opportunity to see you again,Gat Team

Dear Javier,Thank you for sharing your feedback on your recent stay at our hotel. We appreciate your understanding that our rooms are basic, but we're glad they were clean, cozy, and quiet, meeting your expectations for the price. Additionally, we're glad to hear that you were able to use our vending machine on the 1st floor with drinks and snacks. Thank you once again for sharing your thoughts with us. We value your feedback and will use it to make necessary improvements and ensure a better experience for our future guests. If there's anything else we can assist you with, please don't hesitate to reach out to our team.Gat Team

Dear Daisuke,Thanks for sharing your experience rate with us.Hope to see you again,Gat Team

Dear Christine,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your kind words about our nice room and the excellent service provided by our reception staff.We are sorry to know that the size of the bathroom did not meet your expectation. While we strive to offer comfortable accommodations to all our guests, we understand that personal preferences may vary. We are pleased to hear that our reception staff provided you with great assistance and made your stay more enjoyable.We hope to have the opportunity to welcome you back in the future and provide you with an even more satisfying experience.Best regards,Gat Team

Dear Henry, Thank you for choosing our hotel and for taking the time to share your feedback with us. We are delighted to see that you enjoyed your stay. We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin. Best regards, Gat Team

Dear Daniel, Thank you for choosing our hotel and for taking the time to share your feedback with us. We are delighted to see that you enjoyed your stay. We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin. Best regards, Gat Team

Dear Jermaine,Thanks for your rate.We hope to see you again,Gat Team

Dear Gary, Thank you for choosing our hotel and for taking the time to share your feedback with us. We are delighted to see that you enjoyed your stay. We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin. Best regards, Gat Team

Dear Angelina,Thank you for sharing your experience.Being at the heart of the city is one of our bests qualities. We try our best to ensure our guests will find everything they need in our hotel for a comfortable and nice stay. We know our room size is more compact, however, it is one way to ensure we provide the most competitive prices in the area.Our team hopes to see you again.Gat Team

Dear Marv,Thanks for your review.We are happy to know that our location was ideal for you to visit all the main landmarks of the city.Hope to see you again,Gat Team

Dear Brian,Thanks for your classification.Hope to see you again.Gat Team

Dear Kristin,Thanks for your classification.Hope to see you again,Gat Team

Dear Bruce John,Thank you for choosing our hotel and for taking the time to share your feedback with us. We are delighted to see that our super central location was exactly what you needed to have some amazing moments in Lisbon. We look forward to welcoming you back in Lisbon or at our partner hotel in Berlin. Best regards, Gat Team

Dear Craig, Thank you for choosing our hotel and for taking the time to share your feedback with us. We are delighted to see that you took the most out of our location. It does make everyone's life much easier, especially in saving time. Regarding the noise, we understand that some people are a bit more sensitive, however, being so central usually overcomes this. We are looking forward to welcoming you back in Lisbon or at our partner hotel in Berlin. Best regards, Gat Team

Dear James,Thanks for sharing your experience at Gat Rossio Hotel.We are so happy to know that you enjoyed your experience in room 601 and take the opportunity to see how beautiful Lisbon is.Jesus and Ketty will be so happy to know they made your holidays so memorable.Make sure to visit us again,Gat Team