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Batam Marriott Hotel Harbour Bay

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Outdoor pool
View from Room
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Batam Marriott Hotel Harbour Bay

Batam Marriott Hotel Harbour Bay

5 out of 5

4.2/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationHarbor Bay Ferry Terminal5 min walk
  • Popular LocationGrand Batam Mall4 min drive
  • Popular LocationNagoya Hill Mall8 min drive
  • AirportBatam Batu Besar (BTH-Hang Nadim)32 min drive

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About this area

Batam

Located in Batam, Batam Marriott Hotel Harbour Bay is connected to a shopping centre. Harbor Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and BCS Mall (Batam City Square). With kayaking, parasailing and power boating nearby, you'll find plenty of adventures in the water.
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Popular Location

What's nearby

  • Harbor Bay Ferry Terminal - 5 min walk
  • Grand Batam Mall - 4 min drive
  • Nagoya Hill Mall - 8 min drive
  • BCS Mall (Batam City Square) - 9 min drive
  • Maha Vihara Duta Maitreya Buddhist Temple - 14 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 32 min drive

Restaurants

  • Where to eat
  • Goji Kitchen+Bar – Ocean-view restaurant offering international cuisine. Serves breakfast and dinner daily. Kids' menu available.
  • Mill&Co – Serves light fare daily.
  • Altitude – Ocean-view cocktail bar offering Asian cuisine. Serves light fare daily.

About this property

Batam Marriott Hotel Harbour Bay

Luxury hotel connected to a shopping centre in Batam with 2 restaurants
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 216 soundproofed rooms feature free wired Internet and iPod docks. For a bit of entertainment, LED TVs come with cable channels, and guests can also appreciate conveniences like sofa beds and electric kettles.
Batam Marriott Hotel Harbour Bay offers 216 forms of air-conditioned accommodation with iPod docking stations and minibars. This accommodation is furnished with single sofa beds. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Quan Spa has 4 treatment rooms, including rooms for couples. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning

Check-in

Contactless social distancing
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (IDR 25000 per day)
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 8:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: IDR 380000 for adults and IDR 190000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Indonesian

Business services

  • Meeting rooms 8

Outdoors

  • Garden

Spa

  • 4 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Single sofa bed

Bathroom

  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

See similar properties

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Guest rating 4+
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Washer and dryer
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5 star
5 star
Business-friendly
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Free WiFi
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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 380000 for adults and IDR 190000 for children (approximately)
  • Airport shuttle fee: IDR 215000 per vehicle (one-way, maximum occupancy 0)
  • Self-parking fee: IDR 25000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Batam Marriott Harbour Batam
Batam Marriott Hotel Harbour Bay Hotel
Batam Marriott Hotel Harbour Bay Batam
Batam Marriott Hotel Harbour Bay Hotel Batam

Frequently asked questions

4.2
Excellent
Rating 5 - Excellent. 2 out of 4 reviews
5 - Excellent 50%
Rating 4 - Good. 1 out of 4 reviews
4 - Good 25%
Rating 3 - Okay. 1 out of 4 reviews
3 - Okay 25%
Rating 2 - Poor. 0 out of 4 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 4 reviews
1 - Terrible 0%

4.3/5

Cleanliness

4.3/5

Staff & service

4.7/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

3/5 Okay

Travelled with family
Liked: Staff & service, property conditions & facilities
Family weekend staycation
Stayed 1 night in Oct 2020

5/5 Excellent

Stayed 1 night in Oct 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020