Jl. Pembangunan, Batu Selicin, Kec. Lubuk Baja, Batam, Kepulauan Riau, 29444
What's nearby
Grand Batam Mall - 1 min walk - 0.0 km
BCS Mall - 5 min walk - 0.5 km
Nagoya Hill Mall - 15 min walk - 1.3 km
Harbour Bay Ferry Terminal - 5 min drive - 4.1 km
Batam Centre Ferry Terminal - 8 min drive - 8.6 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 25 min drive
Restaurants
Liang Sandwich Bar - 3 min walk
Kimukatsu - 1 min walk
Ramenten10 - 3 min walk
Steak Holycow - 1 min walk
Shaburi & Kintan Buffet - 4 min walk
About this property
Oakwood Hotel & Apartments Grand Batam
Luxury aparthotel with fitness centre and 24-hour front desk
This smoke-free aparthotel features an outdoor pool, a fitness centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a banquet hall. Each apartment provides a fridge and an electric kettle, plus free WiFi and a flat-screen TV with cable channels. Thoughtful touches include bathrobes and slippers. Other touches available are room service and premium bedding. Change of towels is available on request.
Oakwood Hotel & Apartments Grand Batam offers 207 air-conditioned accommodations with complimentary bottles of water and complimentary bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.
Bathrooms include slippers, complimentary toiletries and toothbrushes and toothpaste. This Batam aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.
Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
Limited room service
Bedrooms
Bedroom
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer (on request)
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible public washroom
Smoke-free property
Services and conveniences
24-hour front desk
Change of bedsheets (on request)
Change of towels on request
Free bottled water
Housekeeping (daily)
Iron/ironing board on request
Multilingual staff
Location highlights
In a business district
Things to do
Gym
Shopping centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
207 units
Banquet hall
Bed sheets changed on request
Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for continental breakfast: from approximately IDR 250000 for adults and from IDR 125000 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Oakwood & Apartments Batam
Oakwood Hotel & Apartments Grand Batam Batam
Oakwood Hotel & Apartments Grand Batam Aparthotel
Oakwood Hotel & Apartments Grand Batam Aparthotel Batam
Frequently asked questions
Does Oakwood Hotel & Apartments Grand Batam have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Oakwood Hotel & Apartments Grand Batam?
As of 15 Jun, 2025, prices found for a 1-night stay for 2 adults at Oakwood Hotel & Apartments Grand Batam on 25 Jun, 2025 start from S$101.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Oakwood Hotel & Apartments Grand Batam pet-friendly?
No, pets are not allowed at this property.
How much is parking at Oakwood Hotel & Apartments Grand Batam?
Self-parking is free at this property.
What time is check-in at Oakwood Hotel & Apartments Grand Batam?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM.
What time is check-out at Oakwood Hotel & Apartments Grand Batam?
Checkout is at noon.
Where is Oakwood Hotel & Apartments Grand Batam located?
Situated in the business district, this luxury aparthotel is within a 10-minute walk of Grand Batam Mall and BCS Mall. Nagoya Hill Mall and Harbour Bay Ferry Terminal are also within 3 miles (5 km).
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Oakwood Hotel & Apartments Grand Batam Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 34 out of 46 reviews
10 - Excellent
34
Rating 8 - Good. 11 out of 46 reviews
8 - Good
11
Rating 6 - Okay. 1 out of 46 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 46 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 46 reviews
2 - Terrible
0
9.6/10
Cleanliness
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
WEN LUNG
22 Feb, 2025
Liked: Cleanliness, room comfort, communication
Excellent hotel for biz trip in Batam
Nice hotel. It will great if the hotel can provide the free transportation between the ferry terminals!
WEN LUNG
Stayed 3 nights in Feb 2025
10/10 Excellent
Marcus
1 Feb, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Really good location, good pool and clean room. Would definitely stay again. Service provided by front lady Jihan was amazing!
Marcus
Stayed 2 nights in Jan 2025
10/10 Excellent
Buang Keng
17 Jan, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good stay
Buang Keng
Stayed 1 night in Nov 2024
8/10 Good
Pei De, Victor
14 May, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel is right across from the Grand Batam mall which is argulably the newest and best mall in Batam. There are multiple massage and spa establishments nearby, and it is about a 15 minute cab ride from the ferry terminal. Hotel is new and feels that way. Only gripe I had was that the aircon didn't seem to get cold enough, and there was a strange smell in the lobby.
Pei De, Victor
Stayed 2 nights in May 2025
10/10 Excellent
Rachel
1 Dec, 2024
Liked: Cleanliness, property conditions & facilities, communication
Great and friendly service. Very convenient location to great batam mall for food and shopping
Rachel
Stayed 2 nights in Nov 2024
10/10 Excellent
Muhammad Idris
21 Oct, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was an exceptional experience. I was checked in and checked out by Ms Nara, who was super friendly and helpful. I enjoyed talking with all their counter staff in fact. The room was very clean and spacious. The breakfast spread was good and tasty. The location of the hotel was really good. Grand Mall Batam is just next door and connected with the hotel. Nagoya Hill Shopping centre is just a 5 mins drive away. There are also 3 really good Spas located just beside the hotel. All in all, it was a wonderful stay in the hotel and i would definitely bring my family here again.
Saravanan
Stayed 2 nights in Apr 2025
8/10 Good
Genghis Khan Bin Setarhan
9 Mar, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Linked to grand mall batam just walk through the link at a few levels notes in the lift
Genghis Khan Bin Setarhan
Stayed 3 nights in Mar 2025
10/10 Excellent
Verified traveller
20 Oct, 2024
Liked: Cleanliness, room comfort, communication
Oakwood my no. 1 choice at Batam
The experience at Oakwood is great from the moment you step into the property. Friendly staff, nice room, good view, clean, good water pressure, comfy bed and pillow, next to Grand Batam Mall.
Verified traveller
Stayed 1 night in Oct 2024
10/10 Excellent
pey
12 Nov, 2024
Liked: Cleanliness, property conditions & facilities, communication
Just beside grand batam mall.
pey
Stayed 2 nights in Oct 2024
10/10 Excellent
Pek San Jacinth
2 Feb, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a pleasant 2N stay at the hotel. The service from the front reception to bell boy is excellent. Was greeted by Mr Willy who is very friendly and patiently responded to my questions on my room request. Very pleased to note that my room was available before checkin time and my special request has been satisfied. I highly recommend this hotel for it's excellent service, great location and eco friendliness (no use of plastic and having recycling bins at all levels).
Pek San Jacinth
Stayed 2 nights in Jan 2025
10/10 Excellent
NUR HIDAYAH BINTE
14 Oct, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel is located strategically, very convenient through the linked bridge to Grand Batam Mall. There was lots of food option around the mall. Many spa around the location as well. Staff was friendly and warm. They were also very responsive through email enquiry. Breakfast has a wide spread of variety and room was very clean.
NUR HIDAYAH BINTE
Stayed 2 nights in Oct 2024
10/10 Excellent
Verified traveller
6 Sept, 2024
Liked: Cleanliness, room comfort, communication
Good service
Verified traveller
Stayed 10 nights in Aug 2024
8/10 Good
Verified traveller
31 Oct, 2024
Liked: Cleanliness, room comfort, communication
Stay here!
All good, great choice to stay here. Currently 4 months in operation, few teething problems and staff readiness issues are there, but give them 2 more months. Restaurant food should go delicious and hearty and forgo pretentiousness. A beautiful hotel like this should not place fake plastic plants in any corner. All the best!
Verified traveller
Stayed 3 nights in Oct 2024
10/10 Excellent
Jason
28 Dec, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Check-In time should be prompt not late, have waited one hour plus to check in and no extension of check- out hours has been extended to us… Hope this part could see improvement when we stay again.
Other than that, the hotel is clean and spacious and very strategically near to Grand Batam Mall which is a huge plus point where food and shopping is within walk. Hotel staffs are friendly and polite. There is a Water dispenser at the end of hotel room corridor that provides drinking water which in my opinion, very thoughtful and convenient for everyone needs.
Jason
Stayed 1 night in Dec 2024
8/10 Good
Kuan Ping
10 Aug, 2024
Liked: Cleanliness, communication
Super convenient location n hotel staff is friendly. On the other hand, hotel did not arrange d bed type requested during booking and AC is hardly working. Bathroom is stuffy after shower.
Kuan Ping
Stayed 1 night in Aug 2024
10/10 Excellent
Zhuo Sheng
10 Apr, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very new Hotel. I booked the executive studio, so the room was big and plenty comfortable. It's connected to the Grand Batam mall just next door and I don't need to walk outside to access the mall, which is very convenient. The only bad thing was that noise isolation from outside is poor. I could hear car noises form the outside. And for some reason they are doing some kind of remodeling/construction either upstairs or downstairs on a Saturday. I could hear the electric saw noises and hammer banging sounds. I understand you need to do remodeling sometimes, but Saturdays are busy and mostly likely have a customer on other rooms. So, should pick a less busy day to do it.
Zhuo Sheng
Stayed 4 nights in Apr 2025
10/10 Excellent
J
12 Aug, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very convenience location. 20 walking steps to the mall. We did not opt for breakfast buffet. Only able to access other floor unless you have the same floor room card.
J
Stayed 1 night in Aug 2024
8/10 Good
Nur Mohammed
4 Jan, 2025
Liked: Cleanliness, room comfort, communication
Batam City Hidden Gem?
Back again in this vibrant city of Batam. Well well well.. Another new spot with excellent location for shoppers. Located next to Batam Grand Mall. It is not visible from the main road though. Overall staff was great! Greated with smiles. From the security, receptionist and the rest of the staff. Speaks english very well. Im impressed. Good for international traveller. Pool area was nice and clean. The bistro/dining area were awesome with luxury vibes. Breakfast spread was good. There are room for improvement for the quality of food serve. Overall it was a good stay for me and wife. We will be back soon. Definitely. Keep it up and im sure it will be one of the gems in Batam.
Nur Mohammed
Stayed 2 nights in Dec 2024
10/10 Excellent
Shyn
1 Aug, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Would be good if the room doors are installed with additional locking mechanism. Also there was a live cockroach in my room which I reckon it’s a once off because the room is very clean and nice. As the hotel is new, it is not showing up on the Grab/Gojek apps yet so just take note to use Grand Batam Mall to locate if you have trouble.
Otherwise, the hotel cannot be located any better, it’s a few steps away from the Grand Batam Mall and nearby spas. The service staff are top notch and helpful, grateful for how caring and friendly they are.
Shyn
Stayed 1 night in Jul 2024
10/10 Excellent
Eng Kok
26 May, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Eng Kok
Stayed 1 night in May 2025
10/10 Excellent
Soo Ching
1 May, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I remembered when I made my reservation, the price is inclusive of hotel breakfast, but the hotel service staff says it’s was not mentioned.
Can I confirm this ?
Soo Ching
Stayed 1 night in Apr 2025
10/10 Excellent
Wing
30 Apr, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The oakwood hotel is centrally located to shopping mall and shop jouses across the road. Plenty of options to dine and walk around. There are many massage spa around which provided clean & professional services. The ambience of the hotel is good too.
Breakfast spread is decent.
Staff are polite.