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Reviews of Stay Hotel Lisboa Aeroporto

3 out of 5
Stay Hotel Lisboa Aeroporto
Rua Vasco da Gama, 38 e 38ª, Portela, Loures, Loures

Reviews

8.0

Very good

Rating 10 - Excellent. 227 out of 520 reviews" "
Rating 8 - Good. 155 out of 520 reviews" "
Rating 6 - Okay. 77 out of 520 reviews" "
Rating 4 - Poor. 33 out of 520 reviews" "
Rating 2 - Terrible. 28 out of 520 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family, Travelled with partner
Close to airport for overnight stay.
Stayed 1 night in Apr 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Easy online checkin available and wonderful staff at checkin, breakfast, and checkout
Stayed 1 night in Apr 2024

6/10 Okay

Paolo

Travelled with partner
Liked: Cleanliness, staff & service
We needed to make a call the Canada and werevtold it was not possible from the hotel. We asked for some ice and were told there was none. Breakfast should be included, and indoor parking us a ridiculous 7Euros. The staff was very nice, and someone even came to ourvroom to help with the AC
Stayed 1 night in Apr 2024

10/10 Excellent

Marlies

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Carpets need vacuuming and cleaning
Stayed 1 night in Apr 2024

8/10 Good

Ludmila

Liked: Cleanliness, property conditions & facilities
The staff.
Stayed 2 nights in Apr 2024

6/10 Okay

Lin

Travelled with group
Liked: Cleanliness
Large comfy bed,decent room but we had noise from other guests and from the taxi rank outside from the early hours so a very disturbed night. 10 minute taxi ride to the airport. Loved the little bar just outside, basic but very friendly owner and nice beer and wine
Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a short stay, its oksy
Stayed 1 night in Apr 2024

10/10 Excellent

Jany

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really close to the airport, only 5-10 euro Uber to get there. Breakfast was great and room was clean and comfortable.
Stayed 1 night in Mar 2024

8/10 Good

Destinie

Liked: Staff & service
Disliked: Property conditions & facilities
Excellent check in.
Stayed 1 night in Mar 2024

8/10 Good

yves

Liked: Cleanliness, staff & service, property conditions & facilities
Close to grocerie store.
Stayed 1 night in Mar 2024

4/10 Poor

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The area around it had abandoned commercial building .
Stayed 1 night in Mar 2024

10/10 Excellent

Janet

Stayed 1 night in Feb 2024

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the airport , the beds were comfy , not a very big room but suits what’s needed for the price !
Stayed 2 nights in Feb 2024

2/10 Terrible

Roberta

Travelled with group
Disliked: Cleanliness, amenities
The carpet in the room is old and dirty. The room smells mold and it is noisy because the traffic in front of it. The towel was ripped. Run away from this hotel.
Stayed 1 night in Feb 2024

8/10 Good

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Dec 2023

8/10 Good

Juvencio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice area and overall good room
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

VINCENT

Stayed 1 night in Dec 2023

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, very close to airport!
Stayed 1 night in Dec 2023

8/10 Good

Katia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Luciane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Manuela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overall good experience! The property location was great and the breakfast was superb! Very good for the price!
Stayed 1 night in Dec 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Shaunti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appalling
Appalling. We had a short 7 hour stay before a flight out of LIS. We awoke to find we had slept on blood-stained sheets. They have yet to make it right.
Stayed 1 night in Nov 2023

2/10 Terrible

Cindy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
For some reason, when we checked in, we were put in the back of the hotel by the freeway. Reception staff doesn't even say hi. Had no a/c or heat or fan in our room, so very stuffy. JUST won't be staying at one of these again.
Stayed 1 night in Nov 2023

2/10 Terrible

Gabriel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't receive me.
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay near the airport!
Stayed 1 night in Nov 2023

8/10 Good

jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Nuno

Stayed 1 night in Nov 2023

8/10 Good

Charles, guelph

Travelled with partner
Trying to get a bus from the airport to the hotel is quite difficult some of them drop of passengers at the airport but don’t pick up very strange
Stayed 1 night in Nov 2023

10/10 Excellent

Ryan

Stayed 1 night in Oct 2023

6/10 Okay

Linsay

Travelled with partner
Liked: Cleanliness, staff & service
Room was clean and spacious with good storage space for hanging clothes. Only stayed one night to be close to the airport and the hotel was fine for one night.
Stayed 1 night in Oct 2023

6/10 Okay

Denny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport. Not much around to walk to. We just spent the night and flew out the next day.
Stayed 1 night in Oct 2023

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Charles L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful. The room was very clean and the beds were comfortable. Even though we were close to the main road and the airport, the sound-proof windows were extremely effective at blocking the noise. An easy taxi ride to the airport below 10 euros.
Stayed 1 night in Oct 2023

8/10 Good

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to stay and will be staying in the future when I travel in and out of Lisbon!
Stayed 1 night in Oct 2023

4/10 Poor

Suzanne

Liked: Cleanliness
Disliked: Property conditions & facilities
Ok
Stayed 1 night in Oct 2023

8/10 Good

James

Liked: Staff & service, property conditions & facilities, room comfort
Close to airport for early flight
Overnight stay so we were close to airport Inexpensive. Staff very nice
Stayed 1 night in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and professional
Stayed 1 night in Oct 2023

8/10 Good

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023

8/10 Good

Tod

Disliked: Staff & service
The hotel has limited dining options on the property (breakfast buffet). When I inquired about dinner restaurants the staff member advised they didn't know of any prior to reverting to texting. I've worked in hospitality. "Other priorities" or outright ignorance are not excuses for shrugging off this type of request. At least hand me a list of nearby dining establishments.
Stayed 1 night in Oct 2023

8/10 Good

James, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provides decent basic accommodations for travelers looking for a no frills place to spend a night or two close to Lisbon International Airport. The neighborhood has the feel of an industrial/office park and not within walking to distance to any cultural attractions. There's a supermarket across the street and limited parking out front. The room we stayed in was clean and the bed was comfortable. The bathroom sink was very slow to drain but other than that there were no other deficiencies. The hotel provides a modest breakfast buffet for about 10 euros per person. In the evening, dining is not available so we purchased some snacks from the adjacent market to eat in our room. if you want a proper dinner, you'll have to drive someplace or walk 10 to 15 minutes to reach a restaurant. Front desk staff were fluent in English.
Stayed 1 night in Oct 2023

8/10 Good

marie france

Liked: Cleanliness, staff & service, property conditions & facilities
Close to grocery and airport.
Stayed 1 night in Oct 2023

8/10 Good

Alexandre

Liked: Cleanliness, property conditions & facilities, room comfort
As an Airport Hotel they should offer transfer service to/from the airport. Staff was not very helpful eith information about public transportation. Checkin was fast has they have charged my card hours before. Room was ok.
Stayed 1 night in Oct 2023

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, amenities
Lights do not work . Cheapest breakfast around
Stayed 1 night in Oct 2023

10/10 Excellent

Virginia, Salem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Oct 2023

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is a bare bones economy hotel. When I booked it there were two important criteria needed - a shuttle to the airport and breakfast. Neither were included.
Stayed 1 night in Oct 2023

4/10 Poor

Juvenal Da

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
the service was not good and didn't care about cleanliness when we were out, maybe there was a lack of information or rules that weren't explained to guests so we didn't feel satisfied staying at that hotel
Stayed 4 nights in Oct 2023

8/10 Good

TERRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On par for a short stay airport hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely and attentive
Stayed 1 night in Oct 2023