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nice property, but a homeless encampment near by. as a single woman i was only a little concerned when walking to get some food late night a few blocks. felt safe in daylight.
Willow M
Stayed 3 nights in Apr 2024
8/10 Good
Barbara
Travelled with partner
27 Apr,2024
Liked: Cleanliness
Very unique washroom look. Staff were very friendly
Barbara
Stayed 3 nights in Apr 2024
Response from Alfredo Tavares The Beautique Hotels on 29 Apr,2024
Dear Barbara,Thank you for sharing this positive review.We are delighted to hear that our unique washroom-inspired design and the friendliness of our staff met your expectations and contributed to your experience at WC by The Beautique Hotels.However, we regret to learn that certain aspects of our hotel condition and room amenities did not completely satisfy you. Please rest assured that we continuously strive to maintain and improve our facilities in order to provide a comfortable and memorable stay for all our guests.We take great pride in the cleanliness of our rooms, and we are pleased that you found your room to be well-maintained, reflecting our commitment to providing guests with a clean and comfortable environment.We look forward to the pleasure of seeing you again in the future. Kind regards,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com
Our room was spacious. Bed was comfortable room was very clean and staff friendly. The location of the hotel seemed to be in a bad area. There was homeless tents set up a block away. We heard sirens all night long. We didn’t feel comfortable after dark Going to look for a place to eat.
Sean
Stayed 1 night in Mar 2024
Response from Alfredo Tavares
The Beautique Hotels
T: +351 967 on 14 Mar,2024
Dear Sean,Thank you for taking the time to provide your feedback.We're delighted to hear that you found your room spacious, the bed comfortable, and our staff friendly; it is always our goal to provide clean accommodations and excellent service. We are situated in a vibrant part of the city, known for its creativity and dynamic atmosphere, and we regret to hear that the location did not meet your expectations. Your comfort and safety are paramount, and we take pride in the soundproofing of our rooms to ensure a restful stay, despite the urban surroundings.We hope to welcome you back on your next trip to Lisbon.Kindest regards,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com
Reception staff friendly and extremely helpful
They make you feel welcome which is exactly what we needed after a looooog day of travel
We will go back👍
Doug
Stayed 2 nights in Jan 2024
Response from Alfredo Tavares
The Beautique Hotels
T: +351 967 on 7 Feb,2024
Dear Doug,Thank you for your kind feedback.We're thrilled to hear that our reception staff made you feel welcome after your journey, exemplifying our dedication to excellent customer service. It's wonderful to know that our efforts in maintaining the cleanliness of our rooms met your expectations. We also take pride in our hotel's condition and are glad that you appreciated the amenities provided during your stay.We hope to welcome you back on your next trip to Lisbon.Kindest regards,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com
Was in Lisbon for a 24-hour layover. Hotel kindly held my luggage when I arrived before check-in and the staff gave me a map of Lisbon and a bunch of wonderful suggestions. Bed was comfortable, shower pressure was amazing, highly recommend.
The WC was very clean and the theme draws you in. The designs and aesthetics of the hotel are fascinating. Everything ties into the shower/bath theme extremely will from the room shape to the bed and even the lobby with its tub counter. Would definitely book again and refer a friend.
Joilyn
Stayed 1 night in Oct 2023
Response from Alfredo Tavares
The Beautique Hotels
T: +351 967 on 14 Oct,2023
Dear Joilyn,We really appreciate your positive review.We are delighted to know that you appreciated the unique theme and design of our hotel, as well as the cleanliness of the rooms. Our goal is to provide a memorable and comfortable stay for our guests, and it is great to hear that we were able to achieve this for you. We are also glad that you enjoyed the various elements that tie into the shower/bath theme, from the room shape to the bed and the lobby with its tub counter.We look forward to seeing you in the future.Kind regards,
Good hotel, that’s clean and tidy. We had an issue with the AC on the first day that took a day to resolve however it was fixed and great as the weather was 34 degrees! Great location and close to the metro which is easy to use and get to all locations. Would stay again.
Everyone was friendly and helpful. The helped me make reservations at traditional Portuguese Fado restaurants. They answered my questions about public transportation and have me recommendations for restaurants and patisseries. They were so welcoming and friendly!
Irina
Response from Verónica Batista de Lima
The Beautique Hotels
v on 20 Jan,2023
Dear Irina,Please accept our thanks for your kind review regarding your stay.Knowing our team were attentive to your needs is very rewarding and will motivate us to continue doing our utmost to ensure our guests enjoy their stay.We would be glad to have you return for another memorable stay.Best wishes,Verónica Batista de Lima The Beautique Hotelsveronica.lima@thebeautiquehotels.com351 966 838 356, Operations Manager
Small boutique hotel, staff very friendly and helpful, location ok, but not best, our double room was cramped with bed against a wall, really only suitable for 1 person, with no room to lay/open a suitcase. Overpriced drinks.
JACQUELINE
Response from Verónica Batista de Lima
The Beautique Hotels
v on 4 Nov,2022
Dear Jacqueline,Thank you for sharing your review.We are pleased to learn that you appreciated the high-quality service our team members delivered, however, we regret not everything was to your satisfaction.We do have varying categories of rooms of different sizes and would have been happy to help you find one better suited to your requirements had we known.We are also sorry that you found the drink prices expensive. While we believe our prices are competitive for the quality provided, we have duly noted your feedback and will take this into consideration.We hope to welcome you back in future.Best wishes,Verónica Batista de Lima The Beautique Hotelsveronica.lima@thebeautiquehotels.com351 966 838 356, Operations Manager
This is a gorgeous hotel - the room was nice, clean and had really good amenities. It’s also very easy to get into the centre of Lisbon.
The staff were very friendly and helpful - I would definitely return
Nathalie
Stayed 2 nights in Apr 2022
Response from Maria de Barros on 28 Apr,2022
Dear Nathalie,
Thank you very much for your review. I am delighted to know that you enjoyed your overall stay at WC by The Beautique Hotels.
Hoping to welcome you again in the future!
Best Regards,
Maria Beatriz de Barros
Front Office Manager
We had an early arrival and the staff were very helpful letting us check in early. The location was very convenient, easy to get to from the airport and within walking distance to the central downtown. We found our room to be very clean, and the entire establishment had a very spa like feel and smell. Overall, I would recommend the WC to friends and stay again.
Dean
Stayed 3 nights in Mar 2020
Response from Matos on 4 Apr,2020
Dear Mr. Dean,
Thank you for your wonderful review!
We are very pleased that you enjoyed your stay at WC by The Beautique Hotels and we hope to welcome you again in the future.
Kind regards,
Filipa Matos
Assistant Manager
The staff were friendly & helpful. Breakfast has so much variety & the restaurant is amazing
Verified traveller
Stayed 1 night in Dec 2018
Response from Matos on 4 Apr,2020
Dear guest,
Thank you for your great review.
We are glad you enjoyed our hotel, breakfast and team!
We hope to welcome you again at WC by The Beautique Hotels.
Kind regards,
Filipa Matos
Assistant Manager
8/10 Good
Verified traveller
Travelled with family
21 Nov,2019
I like this hotel bathroom, nice clean and breakfast and friendly staff.
Exceptionnally clean! Nice concept! Staff not so friendly. Very loud surroundings with ambulances driving by with sirens on every 10 minutes!
ChristianR.
Stayed 4 nights in Nov 2019
Response from Paulo Moreira Front Office Manager on 20 Nov,2019
Dear Christian,
We highly appreciate all comments about our Hotel and service.
Please accept our most sincere apologies for this specific situation which was not according your expectations. We always aim to improve our service with our guests’ observations.
Being always at your entire disposal,
Best wishes
Aside from the staff, it was a nice hotel. Also make sure you get street view as back view is not very nice.
Verified traveller
Stayed 4 nights in Oct 2019
Response from Paulo Moreira Front Office Manager on 16 Nov,2019
Dear Guest,
We highly appreciate all comments about our Hotel and service as we aim to improve it with our guests’ observations.
Thank you so much for your score!
All the team looks forward to welcome you in a near future,
Best wishes
Clean, good value for money, good location. Would go again
Michelle
Stayed 3 nights in Oct 2019
Response from Paulo Moreira Front office Manager on 16 Nov,2019
Dear Mrs Michelle,
We highly appreciate all comments about our Hotel and service as we aim to improve it with our guests’ observations. Thank you so much for your score!
All the team looks forward to welcome you in a near future,
Best wishes
Great location. Great staff. Bathroom fantastic. Rooms a bit too small for a couple with suitcases.
Verified traveller
Stayed 3 nights in Oct 2019
Response from Paulo Moreira Front Office Manager on 17 Nov,2019
Dear Guest,
We highly appreciate all comments about our Hotel and service as we aim to improve it with our guests’ observations. Thank you for your score!
All the team looks forward to welcome you in a near future,
Best wishes
8/10 Good
Verified traveller
Travelled with partner
7 Oct,2019
Good location, nice and clean, staff very helpful. However, it would be ideally if room is a bit bigger
Verified traveller
Stayed 4 nights in Oct 2019
Response from Paulo Moreira Front Office Manager on 17 Nov,2019
Dear Guest,
We highly appreciate all comments about our Hotel and service as we aim to improve it with our guests’ observations. Thank you for your score!
All the team looks forward to welcome you in a near future,
Best wishes
Very quirky but nice hotel. The ONLY small criticism was that the hot elements of breakfast were not kept hot just warm bot other than that it was a perfect stay
Verified traveller
Stayed 4 nights in Sep 2019
Response from Paulo Moreira Front Office Manager on 17 Nov,2019
Dear Guest,
We highly appreciate all comments about our Hotel and service as we aim to improve it with our guests’ observations. Thank you so much for your score!
All the team looks forward to welcome you in a near future,
Best wishes
Dear Guest, we highly appreciate all comments about our Hotel and service as we aim to improve it with our guests’ observations. Thank you for your score!
All the team looks forward to welcome you in a near future,
Best wishes
Vera Rosado
Breakfast buffet was great with lots of choices. Room was clean and beds very comfortable! Highly recommend!
Nadine
Stayed 5 nights in Sep 2019
Response from Vera Rosado on 26 Sept,2019
Dear Ms. Nadine, Dear Guest, we highly appreciate all comments about our Hotel and service as we aim to improve it with our guests’ observations. Thank you so much for your score!
All the team looks forward to welcome you in a near future,
Best wishes
Vera Rosado
Dear Mr. Ion, we highly appreciate all comments about our Hotel and service as we aim to improve it with our guests’ observations. Thank you for your score!
All the team looks forward to welcome you in a near future,
Best wishes
Vera Rosado
8/10 Good
Verified traveller
Travelled with partner
15 Sept,2019
Liked: Cleanliness, staff & service, amenities
Bathroom concept theme is great. Location next to metro is excellent. Friendly staff. You need to know the person you are sharing with very well, as the toilet and the shower cubicles are within the bedroom!
Verified traveller
Stayed 2 nights in Sep 2019
Response from Vera Rosado on 26 Sept,2019
Dear Guest, we highly appreciate all comments about our Hotel and service as we aim to improve it with our guests’ observations. Thank you for your score!
All the team looks forward to welcome you in a near future,
Best wishes
Vera Rosado
Unique property. Rooms small but bed so comfortable and shower is fabulous! Modern and clean. Breakfast is delicious
Denise
Stayed 2 nights in Sep 2019
Response from Vera Rosado on 26 Sept,2019
Dear Ms. Denise, we highly appreciate all comments about our Hotel and service as we aim to improve it with our guests’ observations. Thank you so much for your score!
All the team looks forward to welcome you in a near future,
Best wishes
Vera Rosado
Dear Guest, we highly appreciate all comments about our Hotel and service as we aim to improve it with our guests’ observations. Thank you for your score!
All the team looks forward to welcome you in a near future,
Best wishes
Vera Rosado
My partner and I enjoyed our time at the hotel and the location was great and the Superior room was nice. You'd have to be really be comfortable with whoever you share
Verified traveller
Stayed 5 nights in Sep 2019
Response from Vera Rosado on 26 Sept,2019
Dear Guest, we highly appreciate all comments about our Hotel and service as we aim to improve it with our guests’ observations. Thank you for your score!
All the team looks forward to welcome you in a near future,
Best wishes
Vera Rosado
Very unique concept and overall great place to stay. Staff we’re welcoming and informative. Hotel location is good, not much around in terms of restaurants/supermarkets etc. But only a short walk to Rossio. Hotel has excellent facilities along with a communal rooftop terrace overlooking the hills. Amazing for our first trip to Lisbon, would recommend The WC Beautique Hotel to everybody.
ChrisArrowsmith
Stayed 5 nights in Aug 2019
Response from Vera Rosado on 5 Sept,2019
Dear Mr. Arrowsmith, we highly appreciate all comments about our Hotel and service as we aim to improve it with our guests’ observations. Thank you for your score!
All the team looks forward to welcome you in a near future,
Best wishes
Vera Rosado
Beautiful rooms, spotlessly clean on arrival and amazing housekeeping daily. Reception staff excellent. Breakfast satisfactory
Verified traveller
Stayed 4 nights in Jul 2019
Response from Vera Rosado on 21 Aug,2019
Dear Guest, we highly appreciate all comments about our Hotel and service. Thank you so much for your score!
All the team looks forward to welcome you in a near future,
Best wishes
Vera Rosado
Great stay and great location. 1 minute walk from the subway. Room was spotlessly clean and staff very helpful. free mini bar each day. Would def recommend.
Julie
Stayed 2 nights in Jul 2019
Response from Vera Rosado on 21 Aug,2019
Dear Guest, we highly appreciate all comments about our Hotel and service. Thank you so much for your score!
All the team looks forward to welcome you in a near future,
Best wishes
Vera Rosado
Well recommended place to stay in Lisbon walkable to must sight visits .Staff are very friendly and helpful.We really enjoy our stay .
Verified traveller
Stayed 2 nights in Jul 2019
Response from Vera Rosado on 21 Aug,2019
Dear Guest, we highly appreciate all comments about our Hotel and service. Thank you so much for your score!
All the team looks forward to welcome you in a near future,
Best wishes
Vera Rosado
Dear Guest, we highly appreciate all comments about our Hotel and service. Thank you so much for your score!
All the team looks forward to welcome you in a near future,
Best wishes
Vera Rosado