Britannia Hotels, Liverpool hotels

"Comfortable and cosy stay in a good location! Room was clean and the staff helpful. "

"Room was good everything you needed was there for you. No fault with breakfast plenty of food, tea, coffee and fruit juice . Evening meals not to my taste . Plenty of places around to eat at, So no problems. All the staff very helpful."

"The staff at reception are lovely and very focused on you, friendly and attentive. Pete saved the day for me and he knows why! Thank you for being responsive to an external noise issue which wasn’t good. It also was not any fault of the hotel. The food is gorgeous, tapas in the restaurant and is of a high quality. The Spanish style throughout and in the rooms and restaurant is elegant and contemporary. Breakfast was perfect! Loved this place! "

"One of our guests had an unfortunate accident requiring medical assistance. Alex was fabulous and so helpful. Couldnt thank staff enough for their kindness "

"We loved our stay at Crown Plaza. On arrival staff wore very welcoming and helpful. Our room was just what we wanted ,clean comfortable and with a great view. Breakfast in the morning was beautiful and plenty some. The only thing that we wore disappointed with was the swimming area. No men's changing area, meant you had to walk through the reception area in a dressing gown. Swimming pool was cold and we felt uncomfortable using the steam room as men wore loitering out side it. We did not feel relaxed and went back to our room. Hotel in it self was Fab. Thank you . "

"Great Hotel was very surprised. Everything was so clean and spot on. Everything was perfect. Food great in the morning, bed was huge, room huge. Internet fast. "

"Great friendly staff and a lovely hotel "

"Very good"

"Location is spot on can’t argue with that , hotel staff all great .sjower had a leak but when I checked out let them know and hopefully they will sort it out before the next occupants "